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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

426,707

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 426,707 unfiltered, unedited reviews

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4 out of 5 Stars
Would Recommend
headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars
Would Recommend
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend
headshot image of Shawn Workman

Branch Manager: Shawn Workman

NMLS# 169957

5 out of 5 Stars
Would Recommend
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
Would Recommend

Overall my loan team made my refinance experience easy. I really didn’t understand the process but Kendall was helpful and broke everything down to me even on the weekends.Thank you

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend
Photo submission from Josh I.

The ease and convince of buying a home through Veterans United is surpassed by none. While several of my friends were buying houses and describing all the headaches their lenders were causing for them I was boasting about how smooth everything was going with my lender Veterans United!

headshot image of Jon Schulte

Loan Officer: Jon Schulte

NMLS# 1815239

3.5 out of 5 Stars
Would Recommend

I feel that the team did a fantastic job from the beginning until the last portion of the closing date; a lot of the team just disappeared or were completely unreachable at certain points when it was vital to have them on call and reach out to them. The first two months of working with my team felt really meaningful and important, but when it got closer to closing, things just became incredibly silent and difficult to get in touch with. While I understand emergencies and other complications, I did feel that we were being ignored or avoided due to questions with negotiations and prices, so it felt like we were getting swindled for a bit more than we were being led to believe. Overall, it was a great experience (albeit, super troublesome towards the end) and I would be willing to work with the team again years down the line, but I’d really appreciate better communication and information at the end point of when closing a house.

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend
headshot image of Sam Stroncek

Loan Officer: Sam Stroncek

NMLS# 2159762

5 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend
headshot image of Ashley Stratman

Loan Officer: Ashley Stratman

NMLS# 1175292

5 out of 5 Stars
Would Recommend
headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars
Would Recommend

A home buying experience can be an extremely stressful experience but not with my veterans united team. They took care of me like family!

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
Would Recommend

I’m a single mother of 3 wonderful children. I have wanted to buy them a home for a few years now and always ran into obstacles. This time was a lot different i dedicated myself to finding the perfect home for me and my family and my team with veterans United was as equally dedicated. They worked diligently to get us into our home before I PCS’d and I couldn’t be more thankful. Everyone was perfect and very helpful. They communicated great and you can tell they took pride in what they do. I am highly grateful to be a FIRST. time home buyer. Thank you veterans United ❤️

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend
Photo submission from Thaddeus L.

Working with Maureen made the home buying process a breeze! She was always there for any question or concern. I’d easily redo this whole process if she was on my side. Thank you again.

headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

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5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Ryan, Ashley and the rest of the team were invaluable during this home buying journey. There are no realtors, or title companies locally and Ryan and crew stepped up to help us reach our goal of purchasing here in Unalaska, Alaska. Thank you all and God bless.

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend
headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars
Would Recommend
Photo submission from Gladis M.

Rob Hegstrom was extremely patient throughout the entire process. Loved that he communicated very well and was prompt to respond. Thank you so much for your kindness! #ProudVeteranHomeowner

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Would Recommend

Stacy, Brittany and Abby were great! Kept me informed every step of the way and so helpful! I am very grateful for them.

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

4.5 out of 5 Stars
Would Recommend
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Same great team, same great results! We had everything complete quickly without any issues.

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

More Reviews

See all 426,707 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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