Rachel, Erin, and the rest of the team were great! This is my second time working with Rachel and both times the process was very smooth. From application to closing the team was with us every step of the way, and were able to accommodate a fast closing time line. They ever gave us a kind gift for the birth of our daughter. I will be returning to VU for any future home purchase.
Veterans United made the home-buying process much easier for me, especially while I was overseas. The team was helpful, responsive, and kept me informed throughout the process. I really appreciate everyone who helped me successfully close on my home
Working with Veterans United made the entire home-buying process remarkably smooth from start to finish. From day one, their team was incredibly fast, efficient, and responsive.
Whenever I had a question—no matter how detailed or specific—they provided clear, thorough answers almost immediately. Communication was prompt every step of the way, so I was never left waiting or wondering where things stood in the process. They handled all the details with real professionalism and made what could have been a stressful experience feel completely effortless.
If you are looking for a team that is knowledgeable, quick to communicate, and genuinely dedicated to helping you reach the closing table, I couldn't recommend Veterans United highly enough. Thankful for the whole team who helped buying our new home a possibility!
Overall outstanding quality from star to finish hands down easy communication and the paperwork was done quality.
So many different team members all helping in different ways for efficiency. Love how easy they made this process!
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Excellent experience
Veterans United made my home buying experience easy and transparent. There was never anything I had questions about because everything was always so very well explained and articulated through constant communication. I can’t thank my loan team enough for making my dreams come true.
As a first time home buyer, I went through a rollercoaster of emotions throughout this process. Lance Hopper and his team went out of their way to make sure I knew what to expect through the process. I even had a family emergency during this process that put things on pause. The first thing that Lance said to me was take care of family and we'll still be here. Throughout this process, I did not just feel like another number with Veterans United. As a Marine, I have always had a mentality of "get things done"....but with Veterans United, they made sure I was prepared for the whole process.
Great group of folks to work with. They will go out of there way to make the process easy for you.
Every time I finished something in my “To Do “ list, something new would appear, to the point that more was asked for than was needed. It also delayed the closing date.
Amazing team who were quick to respond and were very patient with me during my first refinance.
Home buying can be stressful especially when you’re juggling regular life with a bunch of kids. Understanding the lending process let alone a VA Loan was a lot of work (for me). Veterans United made the process simple and my loan officer, Rachel was outstanding! Made the process simple. Clearly communicated every step of the way. And fought for our best interests when the seller was committed to their own best interests. I’d recommend Rachel and Veterans United in a heartbeat.
Helpful In assisting us through the process and challenges we faced along the way.
They helped me when no one else would


