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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,666 reviews
773 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,666 unfiltered reviews

Starting on Page 24 of 15,289. Return to Page 1

5 out of 5 Stars

Wonderful to work with the crew. Thank you for everything you do.

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars

Exceptional service, Incredibly knowledgeable and kind. Will always recommend Veterans United.

headshot image of Sean Newcomb

Loan Officer: Sean Newcomb

NMLS# 2774698

5 out of 5 Stars

As a first time homebuyer in this manner, I had many questions that Zach eagerly and thoroughly answered in a very timely manner. He guided us through the seemless process from start to finish with just the right amount of communication. I'd definetly use him again!

headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

4.5 out of 5 Stars

None

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars
Photo submission from Nishondra S.

Veteran mom and baby are officially homeowners. We are very grateful and honored for this blessing!

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

4 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars

The app is very user-friendly and made it simple to stay organized during the mortgage process. But what really stood out was the people at Veterans United—their support and responsiveness made all the difference. Thank you so much!

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

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Experience first-hand why 365,213 homeowners give us a perfect score!

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5 out of 5 Stars

I have zero complaints. Rich specifically was an invaluable asset to purchasing this home but the team as a whole really made it feel like I had people on my side. Very happy with my experience.

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars

Collin and Kristine were very easy to work with cannot say enough good things about them.

headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars

Absolutely loved my team! They were amazing and if/ I buy another house I’d choose them over and over again hands down love them

headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars

We had a great experience working with Veterans United Home Loans. Our journey started back in November 2025 when our first contract with a seller fell through. It was definitely frustrating, but their team stayed with us, kept us motivated, and helped us keep pushing forward.Thanks to them, we were able to secure our home in Virginia Beach on March 29, 2026 and we couldn’t be happier.Billy and his team were awesome throughout the whole process. They were always on top of things, easy to reach, and made everything feel a lot less stressful. And Spencer, honestly, some of the best customer service we’ve ever had. Super helpful, responsive, and just great to work with.Overall, they made a stressful process feel smooth and manageable. We really appreciated how they treated us and would definitely recommend them to anyone, especially fellow veterans looking to buy a home.

headshot image of Billy Chard

Senior Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
Photo submission from Kevin C.

We are grateful for this all star team, from day one they were on it and ensured everything went smoothly. Thank you all for all that you did to get us in our forever home.

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

4 out of 5 Stars
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars

Cameron Whitaker was amazing and handled all of our issues that popped up with no issues!! Because of him alone, I’d recommend this company.

headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars

The whole team was amazing from start to finish

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars

Amazing experience. Never in my life did I I think I would ever be a home owner. Philip and the team are absolutely amazing and made me feel like I was their only priority. Honestly going to miss them now that we closed. Thanks for all the hard work and dedication to helping me.

headshot image of Philip Dercher

Loan Officer: Philip Dercher

NMLS# 2736676

4.5 out of 5 Stars
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

Ready to see for yourself?

Experience first-hand why 365,213 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Veterans United has always been the go to company for me over three moves. The team is always professional, helpful, and quick to provide information during the home buying process.

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars

Great experience. They made my home search easy and stress-free.

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

5 out of 5 Stars

The whole team was very attentive and responsive to our needs. Such a great service, this is not my first time buying, but they made it easy. First-timers need this service because it can be stressful.

headshot image of Laura Wilson

Loan Officer : Laura Wilson

NMLS# 2416449

5 out of 5 Stars

I thank God for you 😂🙏

headshot image of Hayley Glennon

Loan Officer: Hayley Glennon

NMLS# 2566042

5 out of 5 Stars
Photo submission from Lisa J.

Even the title company and my realtor were ecstatic working with Carl and the team! Everyone was exceptional!!!!

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
headshot image of Vincent Fank

Loan Officer: Vincent Fank

NMLS# 2674639

5 out of 5 Stars

Everyone on the United Veterans team was professional,courteous,acccurate, and above all polite.The entire loan application process was conducted flawlessly.The team regularly called just to see if things were going well and that they had exceeded my expectations.
Especially-Paul Farnam.

headshot image of Paul Farnam

Loan Officer: Paul Farnam

NMLS# 2373411

5 out of 5 Stars
headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
headshot image of Paul Farnam

Loan Officer: Paul Farnam

NMLS# 2373411

5 out of 5 Stars

Jennifer made the process seamless and easy!

headshot image of Jennifer Candler

Loan Officer: Jennifer Candler

NMLS# 710607

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