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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
463,714 reviews
806 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 463,714 unfiltered reviews

Starting on Page 24 of 15,458. Return to Page 1

5 out of 5 Stars

Hunter Hukari is a 100% recommend!I'm extremely greatful that I had him working with me!

headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

4 out of 5 Stars
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars

Veterans United. Jake Albers. Lionel Messi. LeBron James. “What do these things have in common?” you’re asking yourself. Excellence, industry leading stats, and a tenacious thirst to be the best. While he may not break any NBA records or be the idol to millions of children kicking a soccer ball, Jake Albers and Veterans United will provide the home buying equivalent.

headshot image of Jake Albers

Loan Officer: Jake Albers

NMLS# 2709266

5 out of 5 Stars

He usually responds to every single one of my messages in less than 5 minutes. He always knows what he's doing. Excellent service.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars

The ladies that worked with me throughout the entire process and had plenty of patience with me and many horrible situations I was going through.

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars
Photo submission from Adrian F.

Thank you Veterans United for making the house buying experience smooth!

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

4.5 out of 5 Stars

Definitely use the service they help you get through it in spite of the problems that inevitably come up!

headshot image of Ann Faaborg

Loan Officer: Ann Faaborg

NMLS# 2767879

5 out of 5 Stars
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars

We hand picked Jake and specifically requested for him. He is amazing, patient and truly contributed to the easy of purchasing a home.

headshot image of Jake Ferguson

Senior Loan Officer: Jake Ferguson

NMLS# 1993204

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5 out of 5 Stars

Brian Nelson is fantastic. He stayed in touch and made the process understandable. He was pleasant, patient, and approachable, and coordinated a lovelygreat team.

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Photo submission from Natasha M.

Homeowners at 20!

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
headshot image of Shane Lamberson

Loan Officer: Shane Lamberson

NMLS# 2472373

5 out of 5 Stars

Matt and Michelle worked very hard and diligently to get the loan through underwriting. When we went to close on the house, all went very smoothly, and I really appreciate having the confidence in knowing that Veterans United helped me to get a loan for our dream house in Florida.

headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
headshot image of Ashley Stratman

Loan Officer: Ashley Stratman

NMLS# 1175292

5 out of 5 Stars

I cannot say enough positive things about my experience working with Horace Johnson as my loan officer during the purchase of my brand new home. From the very beginning of the process through closing, Horace was professional, responsive, knowledgeable, and consistently committed to making sure I was informed, comfortable, and confident every step of the way.Buying a home is one of the biggest decisions a person can make, and it can easily become stressful, confusing, or overwhelming without the right people involved. Horace made sure that was never the case for me. He kept me extremely well informed throughout the entire process — not just when something major happened, but during all of the smaller steps in between as well. I always knew where we stood, what was happening next, what was needed from me, and what to expect as we moved forward. That level of communication made a tremendous difference and gave me a lot of confidence throughout the home-buying experience.What stood out the most was how smooth and efficient the entire process was. Horace and the team made no mistakes, stayed on top of every detail, and moved at the exact pace I needed as the buyer. Whenever I wanted things to move quickly, they moved quickly. Whenever I needed information, clarification, or reassurance, I received it. There was never a point where I felt like I was waiting unnecessarily, being left in the dark, or having to chase anyone down for answers. That kind of consistency is rare, and it speaks volumes about Horace’s professionalism and the strength of the team around him.The entire buying team demonstrated qualities that I genuinely associate with the Army values: selfless service, integrity, duty, and respect. They put the buyer first, they did what they said they were going to do, they handled their responsibilities with urgency and precision, and they treated me with respect throughout the entire process. Those values were not just words — they were shown through their actions, communication, attention to detail, and commitment to getting everything done the right way.Horace especially showed a level of dedication that made the experience feel personal, not transactional. He was not just trying to get a loan completed; he was helping me purchase a home. That distinction matters. He took the time to make sure I understood the process, made himself available when I had questions, and handled everything with professionalism and care. I never felt like I was just another file on someone’s desk. I felt like I had a team behind me that truly wanted to see me succeed and close on my home without unnecessary stress or complications.I also greatly appreciated the speed and accuracy of the team. In a process where even small errors can cause delays or create unnecessary problems, Horace and everyone involved performed exceptionally well. Everything was handled correctly, efficiently, and with a clear sense of purpose. They respected my time, understood my goals, and worked with the urgency needed to make the process move forward smoothly.Because of Horace’s communication, professionalism, integrity, and commitment to excellent service, I would absolutely work with him again. In fact, I will work with Horace again in the future if the opportunity presents itself. I would also confidently recommend him to anyone looking for a loan officer who is knowledgeable, dependable, respectful, and genuinely invested in helping buyers through one of the most important financial decisions of their lives.This was an outstanding experience from start to finish. Horace Johnson and the entire team exceeded my expectations, and I am extremely grateful for the role they played in helping me purchase my brand new home. I could not have asked for a better loan officer or a better team to guide me through the process.

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

4.5 out of 5 Stars
headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

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5 out of 5 Stars
headshot image of Emmy Curry

Loan Officer: Emmy Curry

NMLS# 2341610

5 out of 5 Stars

Wei Wei was great. She helped me with my loan in Hawaii from afar (east coast) and was available anytime I had questions. The process was made as effortless as possible and I couldn’t be happier with my experience!

headshot image of Weiwei Doseo

Senior Loan Officer: Weiwei Doseo

NMLS# 1028117

5 out of 5 Stars
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

4.5 out of 5 Stars
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars

The team was great. Everything went smooth. The team's response time and communication were great.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Photo submission from Myles H.

Veterans United is unparalleled for home buying. I don't think other companies that say that are VA-backed can do what the people at VU can do. The process was well-detailed. The team I had went above and beyond to help me get my first home and become a homeowner.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars

Andy is phenomenal. Always ready to answer my many questions and assures I fully understand.

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars

We started with another lender because of issues with builders proffered lenders and the issues with lenders completely ended. The builders agents tried to create drama but every time we got in touch with Kevin and Jared it was under control and they had the paper trail to support the fact the builder and his agents had manufactured or lied about something and tried ti blame it on our non preferred lender. We leaned on Kevin and Jared and they surpassed expectations.

headshot image of Kevin Weatherspoon Jr

Loan Officer: Kevin Weatherspoon Jr

NMLS# 2709273

5 out of 5 Stars

Working with Veterans United was great. They kept us in the loop the entire time and were incredibly helpful. It felt like an entire team was rooting for us and supporting us through the whole process. They treat you like family and never make you feel rushed.

headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

3.5 out of 5 Stars
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars

Debbie was amazing and made the buying process so much easier and smoother. She guided us through the whole process and answered every question we had. Highly recommend!!!

headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

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