Anybody that wants to buy a home should go to Veterans United. Gwen Creel and her team are the best in the business Hands Down. You won’t find anybody that is so honest and they make the whole process of buying a home so easy. VETERANS UNITED IS THE BEST OUT THERE.
100% happy with everything. From 1st with Taylor to the end.
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
I would absolutely recommend using Veteran’s United to any Veteran that I knew was looking to purchase a home. My experience with VU has been exceptional. Kara has gone above and beyond in assisting us.
We are so happy that we found Veterans United!! What a great team of professionals. Everyone on our loan team made the entire process go easy and smooth. A shout out of appreciation goes to Nick Vance and Beth Madden!! Great work!! Everything you did for us was TOP NOTCH!! You're AMAZING!!
Veterans United has of the most professional people to work with but that is their second best quality, they are the nicest and friendliest people we have ever met, and we consider them our friends now. Thank you for making us feel loved.
Overall, I had a great experience with my home loan team. They were responsive, professional, and helped guide me through the process smoothly. I always felt like they were available to answer questions and keep things moving forward.
The only issue I ran into was that it wasn’t clearly communicated until the day before closing that my significant other couldn’t be on the deed due to the loan requirements. That caused some last minute stress that could have been avoided with earlier with proper communication.
Aside from that, everything else was handled really well, and I appreciate the team’s support throughout the process.
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Very hard working. Keeps you informed and answers any and all questions. Great customer service. Had no issues.
Jerry Landrey and his team (Levi) did an amazing job getting my IRRL done. Everything was smooth and quick from the start to closing. Would recommend this team any day hands down. Thanks Jerry and Levi.
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
Nick Colin and the whole team answered all my questions efficiently and effectively were patient and overall couldn’t of been a better experience
For people with an hourly salary, VU needs to let them know of the 25 hour weekly hour minimum. Not knowing this nearly derailed our loan application as we had a closing date on the house I was selling and not getting this house would have left us scrambling for a place to stay. This information needs to be passed to the applicant at the start.
Derek and his team that were assisting us were very supportive and understanding and worked with us through the entire process, answering questions as quickly as possible and personable to work with. Thank you very much.
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Made the process of buying my first home super easy, the staff are nice and easy to talk to and very knowledgeable in their fields
I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.
Veterans United made the homebuying process feel surprisingly smooth. Their team guided me through each step with clarity and patience, and I always felt like I had someone in my corner. What could have been overwhelming ended up being straightforward thanks to their support.
Anne and Kaylyn both did a great job with helping us refinance our home to save money! Thanks again!
I’ve read some negative reviews about VU, but I can honestly say that I didn’t experience any negative issues with VU. We, meaning my Wife and I, were very responsive on getting requested documents back asap. We didn’t procrastinate on anything requested from us. Our team consisted of Hannah, Lupe, and Emily who were all available to take my calls and emails with questions I had. We closed in unbelievable 16 days.
Everyone will of course have different experiences to report, which is great, but this was my experience and it was nothing but wonderful for me with a minimal stress involved.
Thanks VU!
