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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
464,900 reviews
972 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 464,900 unfiltered reviews

Starting on Page 24 of 15,497. Return to Page 1

5 out of 5 Stars

Jake Hanson did such an amazing job working with me, as a repeat client, to make sure I got the best loan terms available. He was quick to answer all my questions and made me feel I was in capable hands. The follow through with Shawna was wonderful and was very helpful. Tammy (?) worked hard to try to get me covered with insurance too. I had a dream team and from start to finish, the process was smooth. There was never a time I had a question when there wasn't a prompt reply. I honestly couldn’t have asked for a better experience. Thank you all!

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
headshot image of Michele Young

Loan Officer: Michele Young

NMLS# 408897

4.5 out of 5 Stars
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
headshot image of Brad Hoefelman

Loan Officer: Brad Hoefelman

NMLS# 1519842

5 out of 5 Stars

Made everything smooth and easy! So easy, I forgot I was buying a house! ZERO stress, always available and great communication amongst the whole team.

headshot image of Sara Myers

Loan Officer: Sara Myers

NMLS# 2740631

5 out of 5 Stars
Photo submission from Andrew W.

In a time in history and country where daily news shows only constant turmoil and death seemingly to be near imploding in America, Veterans United and its team member hold that torch of hope lighting the way and helping those that sacrificed so much overseas only to return to face battling for already deserved and earned benefits. VU is the real deal!!God Bless Veterans United!!Semper FiAndrew Westbrook

headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars

Our experience with Veterans United was outstanding from start to finish. The entire team was professional, responsive, knowledgeable, and genuinely supportive throughout the home-buying process.What stood out most was the level of communication and the access to resources provided along the way. Buying a home can be stressful, especially during a PCS move, but Veterans United made the process feel organized, manageable, and far less overwhelming. Whenever we had questions, someone was available to provide clear answers and guidance.The online tools, educational resources, and coordination among the loan team helped simplify what could have been a very complicated process. We always felt informed, supported, and confident that our best interests were being considered.We are grateful for the dedication and customer service demonstrated by the entire team and would gladly recommend Veterans United to other homebuyers, especially military families navigating a move or relocation.

headshot image of Nicole Donnelly

Loan Officer: Nicole Donnelly

NMLS# 2150720

5 out of 5 Stars

VU did a great job! Excellent communication and did everything they said they would do. Highly recommend!

headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

3 out of 5 Stars

Where's my appraisal that you used to deny my refinance?

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
headshot image of Ryan Stiff

Loan Officer: Ryan Stiff

NMLS# 2734650

5 out of 5 Stars
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

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5 out of 5 Stars
headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars

The team was amazing! Great communication throughout the process and not being treated like just another home buyer.

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars

It was easy and painless. They held my hand through the whole thing! I couldn't have asked for an easier process.

headshot image of Joey Philpot

Senior Loan Officer : Joey Philpot

NMLS# 345832

5 out of 5 Stars
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
Photo submission from Santonio W.

The veterans united app is my favorite part about the company. It makes viewing your documents, viewing the loan progression stages, & getting updates quick and easy to understand. They even have built in lessons to teach about the stages as you go!

headshot image of Sean Dobkins

Loan Officer: Sean Dobkins

NMLS# 1722912

5 out of 5 Stars
headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars

I can’t say enough good things about Bryant C! He answered any and all questions. He always responded in a quick manner! I have no complaints about the whole process. I needed a quick close and they made it happen!

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

4.5 out of 5 Stars

The only problem we had was our check was sent to the wrong title company and had to wait several hours at closing for it to get corrected

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

4.5 out of 5 Stars

My experience with V.U. was amazing. My only issue was that Tyler could have communicated better. Working with veterans, I would think that communication would be a top priority for all employees.

headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

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5 out of 5 Stars
headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

3.5 out of 5 Stars
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
headshot image of Macenzie Snoddy

Loan Officer: Macenzie Snoddy

NMLS# 2045877

5 out of 5 Stars

The team worked with me to help me in buying my 1st home without a realtor. Walked me through the process and kept me on track with my already busy life. They help me stay focused without being pushy and did everything they said they would. I will highly recommend Steve, Shae and the rest of the team. I am now a certified home owner. Thank you

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Photo submission from Rashiid N.

Thanks Blake and our whole senior loan team, for our first home, happy holidays!!

headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars

Rachel and her team had bent over backwards to help us get our home. They stayed with us for 3 years going through the process in finding and purchasing our house. I can’t thank them enough for their help. They are truly amazing!

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars

Beth was amazing to work with and kept us informed and up to date along the processes.

headshot image of Beth Fletcher

Senior Loan Officer: Beth Fletcher

NMLS# 493035

3.5 out of 5 Stars
headshot image of Jeffery O'Connor

Loan Officer: Jeffery O'Connor

NMLS# 2755210

4.5 out of 5 Stars
headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

5 out of 5 Stars
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

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