Drew Tillman and his team represent the very best of Veterans United. They are an indispensable asset to the organization and the exact caliber of professionals our Veterans deserve when navigating the home-buying process. Their execution was seamless, exhibiting a rare level of responsiveness, efficiency, and proactive coordination throughout the entire transaction.
V/R, Matthew Isaac
Our process took less than a month and all our questions were answered.
For a first time homeowner, VU made the process as simple as ordering from Amazon! They were able to recommend things to me that I would have never known about and all of their suggestions have helped me spend less and have a more efficient process.
A couple of people asked me who I used and I gave them the information for veterans united home loans.
If you’re looking for a team that goes above and beyond, look no further than Veterans United Home Loans. From start to finish, this entire team had my back like a well-oiled machine. Every time I had a question or needed something done, they didn’t just meet my expectations, they crushed them. They kept me in the loop at all times, making sure I was never left wondering what was going on. I swear they must have had a direct line to my thoughts because they always stayed one step ahead!Huge shoutout to the entire team, seriously, these guys didn’t miss a beat. They made the home-buying process feel like a breeze, which is saying a lot considering how stressful it can be. I don’t know if they run on coffee or pure determination, but whatever it is, it works! I’d ask for something, and boom, it was already done. They didn’t just do their job, they did it with care, efficiency, and a level of dedication that’s hard to find these days.But I have to take a moment to talk about Jordan Powell, my loan officer. If you’re lucky enough to get him, consider yourself blessed. This guy is a rockstar! Jordan was always ten steps ahead, making sure I had zero worries and that everything was handled perfectly. He got things done faster than I could blink, and he always had my best interest in mind. I’m pretty sure if there was an Olympic event for loan officers, Jordan would bring home the gold.To anyone out there thinking about going with Veterans United, DO IT. I can’t recommend them enough. They took care of me like family, and I know they’ll do the same for you. If you’re lucky enough to get Jordan Powell, just know you’re in the best hands possible. This team doesn’t just get the job done, they set the gold standard.10/10, highly recommend, and I’d do it all over again without hesitation. Thanks again to Veterans United and the dream team that made it all happen!
Very good and friendly, and answered all my questions definitely recommend
The whole process was a headache
Response from Veterans United
I'm sorry to hear your experience was such a frustrating one, Roosevelt. Buying a home is a big milestone, and I know the process can feel overwhelming at times. My hope is always that borrowers feel supported and informed along the way, and I'm disappointed that wasn't your experience. I'd appreciate the opportunity to learn more about what happened and any areas where we could have better supported you. Please reach out to my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com so we can discuss your concerns further.
Sincerely,
Claire S., Client Relations Manager
We really enjoyed working with Noah and his team members. We we're guided through the processes with extreme professionalism. It was a leaning processes for my husband and me. All our concerns and questions we're answered in a very timely manner and that was a huge stress releaver to us both. When all was said and done we were left feeling more like family than clients. Absolutely a pleasant experience. I feel Noah did a fantastic job! If we were to do this again I definitely would ask for Noah to be my go to person again. Such a great person to deal with. I can't recommend him enough!
Alex Aldrich is an asset to VU, made the difference in our decision to work with VU.
I loved working with you all but the closing could have gone smoother and it was the loan team. It was the lawyer VU hired. She messed up the numbers quite a bit. Maybe look at hiring lawyers more local to the actual closing.
I recently completed my latest home purchase with the help of the amazing team at Veterans United, and I couldn’t be more pleased. From start to finish, every single team member added value to the process and made this experience one I will never forget.They were professional, knowledgeable, responsive, and genuinely cared about making things as smooth and stress-free as possible. I felt supported every step of the way—whether it was answering my questions promptly, guiding me through paperwork, or just being there to reassure me during the more intense moments.What really stood out was the way they worked together seamlessly. Each person brought their own expertise and attention to detail, and it was clear that their priority was making sure I felt confident and informed throughout.Thanks to Veterans United, I not only found a new home—I also found a team I’ll absolutely return to for future purchases. Thank you all for your outstanding service and dedication!
Very professional and helpful
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Really great organization. They help you every step of the way. This is my first time buying a home and I never felt in the dark or unsure as everything was explained thoroughly the whole time. They have a very professional, polite, informative, and responsive team. I definitely would recommend their services!
Jaimie is wonderful to work with, she goes out of her way to help you and make you comfortable during all the work she does. Suzanne is also a great person to work with, she was there any time I felt out of my comfort Zone. These ladies are the best at their jobs
Justin was great to work with. He was very responsible and helpful.
Sam Brown and his team were outstanding in getting my loan processed.
