Excellent experience working with Reed and team from start to finish—they were knowledgeable, responsive, and consistently available to answer our questions, explain each step, and keep everything on track. Their guidance made the refinancing process smooth, straightforward, and stress-free.
I was referred by a friend and the praise lived up to the hype. Great experience
Very pleasant to work with.
Home buying is a team effort. To have an awesome experience, takes an awesome team. Marcus' team is that awesome team to deliver that stellar experience!Many thanks to you Marcus and your team!
Brittney, Ashley, Amy and the whole Veterans United team were spectacular. They made this process manageable, simple, and quite frankly enjoyable. They worked hard for us and went to bat for us. Every question was answered and they truly understood what our needs were. Some of the best customer service I've ever experienced in my life. And our son (as were we) was so thrilled to receive the gift package that was sent to us. Thank you so much for finding our forever home!
Very great to work with
Easy loan process. Smoothest loan i have ever had.
Great team. Very helpful and continued to follow up with me during my home buying process. Thank you!
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We had a great experience with everyone at Veterans United
We've used Veterans United twice now and both times were treated exceptionally well. Everything went smoothly and quickly!
Had an excellent experience with Veterans United. Our loan officer was Colin Park and we were so lucky to have him. He did an excellent job, went above and beyond, always called back right away and throughly explained any questions we had. I highly recommend Veterans United and especially Colin. Thank you for a quick and easy, stress-free process!
As a first time home buyer, I went through a rollercoaster of emotions throughout this process. Lance Hopper and his team went out of their way to make sure I knew what to expect through the process. I even had a family emergency during this process that put things on pause. The first thing that Lance said to me was take care of family and we'll still be here. Throughout this process, I did not just feel like another number with Veterans United. As a Marine, I have always had a mentality of "get things done"....but with Veterans United, they made sure I was prepared for the whole process.
Veterans United sets a gold standard with respect to negotiating for a house. The online To Do lists alerts everyone as the information needed and the steps to be taken. That concept should be a no-brainer with respect to the industry.I was also in contact with different people covering all aspects required when moving 2,000 miles to a new location.Steve
This was my first time buying a home. And working with veterans United was frustrating at times. There was a lot of times that I didn’t know what was going on and I couldn’t get a straight answer from them. Or if I had a question, it would be almost a full 24 hours until that question got answered for me. That was very frustrating because we were already on a timeline and I made them very aware of that timeline, for example towards the end, when I needed to know how much cash to close I needed. They were very hesitant and slow on getting me my closing disclosure with my cash to close on it, which I needed in order to submit a loan request from my TSP retirement plan. It was a three day struggle, trying to get the closing disclosure from them, which then caused us to be late in closing on the house and because we were late on closing on the house we needed to rent from the sellers until the time that we closed, there was a lot of good things that happened as well. I absolutely loved their attitudes about everything and how they did always have an answer for my questions.
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Zane and his team are excellent!! They always look out for the veteran and keep you informed and updated throughout the process. This is our second time working with Zane and will again in the future!
Jake and his team along with me worked very hard to get it done
Had a little trouble with apps on m y phone but Jeremy was helpful on getting things done. Being a little older and technically challenged and trying to read things on a cell phone was a little challenging. But he was happy to help me through it.
Everything moved fast and the process felt fresh and smooth from start to finish. Mike and Nico were great and really helped keep things on track. We went from contract to closing in only 9 days and I’m extremely happy with how it all turned out. Very satisfied with the results and would definitely recommend Veterans United.
Home buying can be stressful especially when you’re juggling regular life with a bunch of kids. Understanding the lending process let alone a VA Loan was a lot of work (for me). Veterans United made the process simple and my loan officer, Rachel was outstanding! Made the process simple. Clearly communicated every step of the way. And fought for our best interests when the seller was committed to their own best interests. I’d recommend Rachel and Veterans United in a heartbeat.
Veterans United has always assembled a great team to help you on your home search, finalization, and closing. Their real estate agent selection and pairing process is phenomenal. I would highly recommend Veteran's United services; specifically teaming with Alexis Benson, Stephanie Piester, and Natalie Wiencek.
Always great service with Veterans United, this is the second time I have refinanced with them and it was during a difficult time.
Outstanding personal service given to me all the way through.
