Haley and Kate were amazing. Give them a 10 out of 10.! they both went out of their way to help me and I was very pleased with the work they did for me. on the other hand when I had to switch to get a VA rep when I was going to buy a property in New York year representative I think her name is Suzanne or Susan was the worst possible representative for your company that I’ve ever dealt with I would give her zero and if I had to work with someone like that again, I would never go to veterans United. she was a complete bitch and totally unprofessional.
I am writing to sincerely thank you and the entire team at Veterans United for making our recent refinance an absolutely fantastic experience.We were bracing for a stressful process, but you made it incredibly smooth, fast, and easy to understand from start to finish. We truly appreciate how you broke down all the options and secured the best rate available for us.Above all, thank you for your exceptional service and for always making us feel like family. Your warmth, professionalism, and dedication did not go unnoticed. We felt supported every step of the way.We will absolutely be recommending you and Veterans United to friends and family in need of home financing.Thank you Micah for always being there for us.Mahalo Nui
Service was hectic at first, because of decisions being made, but didn't like the hidden price tag at the end, needed more up front numbers, and not be put in a position to accept or not to accept, happy with the outcome of the process, but it could have ran a lot smoother for all parties involved, I'm happy with the purchase of the new house,
Nick, Ellen and Lliam were all of great help getting us through the home loan process!
Veterans United is unparalleled for home buying. I don't think other companies that say that are VA-backed can do what the people at VU can do. The process was well-detailed. The team I had went above and beyond to help me get my first home and become a homeowner.
Extremely happy with the way our refinancing . Chris guided us from the beginning to the closing. The are many steps and he made things easy for us to understand. Very grateful. Andrew Hazley and Alicia Hazley
The entire process went very well. Everyone was very helpful. They promptly answered any questions and resolved any issues. The only issue would be closing costs. We received multiple closing cost estimates ranging from 12,000 to -2,000. We did not get our final closing costs until the morning of closing and there was still friction the day of to determine if those numbers were correct or not. Overall we are happy with our service.
Jessie Bailey and the rest of the team were great to work with. They handled everything and the communication was perfect.
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David Geier and Brendan Lindsay were great to work with! They were very helpful and responsive throughout the entire process. Highly recommend
Very nice and helpful made go smoothly
Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.
Jake and team did an incredible job. I will be recommending them to my friends in Tampa that are looking to buy a home. Also, my realtor who has been in the business for 30+ years was highly impressed by Jake and the team.
With the VU team there is very little that you have to do. You are kept informed and actively notified of all things requiring your review or approval.
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I truly appreciate Debbie Beascock and the whole team for outstanding services provided as I sought to purchase my home. Questions were answered promptly and clearly. I was encouraged all along the process. I feel that every effort was made to ensure a favorable outcome for me.
Overall the experience was positive. There were only one or two hiccups with the entire process.
Great service and always available to answer any questions.
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
I which you would had offer me the better offer from the begging. I had to get a different bank to encourage the better offer from this organization, even after already being a customer.
The process was very simple from the start. My agent explained everything in great detail from beginning to end.
