Working with Randal at Veterans United was an outstanding experience from start to finish. As a first-time homebuyer, I had a lot of questions and uncertainties going into the process, but Randal made everything feel smooth, manageable, and even enjoyable. His expertise with VA home loans was immediately clear, he took the time to thoroughly explain each step, ensuring I understood not just what was happening, but why. No question ever felt too small, and his patience never wavered. He was always available, responsive, and willing to go the extra mile to make sure I felt confident and informed throughout the entire journey. What really stood out was his ability to simplify what can often be an overwhelming process. Thanks to Randal’s knowledge and guidance, everything moved forward seamlessly, with no surprises along the way. I truly felt like I was in capable hands the entire time. I would highly recommend Randal to any first-time homebuyer, especially fellow service members & veterans navigating the VA loan process. His professionalism, dedication, and genuine care made all the difference.
You guys made this the best first time home buying experience ever! I’m already recommending you to others. I’m still in shock!
This was the most unpleasant experience I have had in my life. The communication was extremely poor.
Veteran mom and baby are officially homeowners. We are very grateful and honored for this blessing!
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I would most definitely recommend VU...the staff was superb and if I had any questions they got back to me right away...Taylor was very friendly and professional. The UV app was very user friendly and the concierge service was the icing on the cake!
I liked the perseverance the go get em attitude. He said he would let me know when I could apply again and he did..Followthrough is important and he showed that
Miguel and his team were wonderful! From the first inquiry in securing a home loan to the last signature needed to complete the process, this team of professionals were always available to answer questions and offer guidance. They listen to your concerns and were very good at working through any issues that might arise in gathering all the paperwork that was required to complete my home loan. They knew what they were doing and I felt confident that I was in good hands every step of the way. I knew my loan would be completed properly and this brought me peace of mind. I will suggest Veterans United to anyone who is thinking of purchasing a home. Thank you again for all your hard work guys! You were great!
We are grateful for this all star team, from day one they were on it and ensured everything went smoothly. Thank you all for all that you did to get us in our forever home.
My whole experience from stat to finish felt almost flawless. As a first time home buyer, and without using a realtor, it felt almost too easy to navigate the home buying experience based off of hearing others experiences. Would recommend over and over again
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Everyone there were very kind, very informational and so helpful made the process enjoyable thank you everybody from Veterans United
Even the title company and my realtor were ecstatic working with Carl and the team! Everyone was exceptional!!!!
Mr. Glenn Leach from the Puyallup Washington State branch is amazing. The whole process of refinancing it's self was very smooth and very fast. Wow !! My family felt the communication was 100% spot and customer services from both Mr. Leach and Kristie as well as the title company where very friendly, fast, and accurate!! .I also want to make a special mention regarding Mr. Leach’s book “Credit Score, Battle Plan" helped us out a very well and played a huge part with the services. It gives you a wonderful background in applying for a loans, and understanding scores and what you need to do to get where you want to be. It doesn't happened over night, but you have the basic understanding and follow the plans...., YOU WILL WIN !!Because of this, we all now have this fresh start, it's only going to get better for my whole family.Thanks to you Glenn and Kristie for all the help with our process. Be well, safe, and will always keep you in our minds.Cardoso Family.
When I bought my home, I went with Veterans United, and I worked with their representative Johnna Dunlap. She was an excellent lady to work with, and very professional with her work. She was amazing to work with. I just got done refinancing my home, and I had the extreme pleasure to work again with Johnna. She is an amazing lady, and very up to date with her job skills. Her expertise was extremely helpful for us in this closing and ensuring everything went as planned. Thank you so much Johnna for all your help and patience through this process.
Lisa and her team were amazing; they answered all my questions professionally and promptly. Lisa D. and Melissa H., along with the rest of the team, stayed in constant contact with me. They worked with my realtor, the bank, and the title office. making the sale a very stress-free and seamless process.
