Dan Perry is excellent at what he does! He is professional, keeps us informed and answers questions quickly. Thank you Dan and Veterans United for making this refinance smooth and easy!!
The company is great, just had a little issue with getting updates.
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
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Ethan, Drew and Allie, clearly communicated every detail of of the loan process and Allie was the epitome of customer service, always willing to help.
This is the first home I have ever purchased; I had no idea what a complicated process it was and there were times that I regretted doing so in the beginning. However, Veterans United and the relator guided me through the process, and it went smoothly and quickly.
Now I own a real nice condo and I am grateful to VU for the help they provided.
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
Perfect from start to fininsh. Communication is important when financing anything especially your home. Evan and his team did a wonderful job via email and phone they were always available to answer any question we had. Process was quick and easy.
Corey and his team were amazing throughout the process! It was my first time buying a home and any question I had they answered with no hesitation and got back to me promptly. They made the experience smooth for me and I appreciate everyone one of them!
My team were the best we could ask for! Travis and Jenny were amazing during the entire process! They were so patient with us, especially since, as first time homebuyer, we knew next to nothing about what the experience was supposed to be like. But with their hard work and endless patience, it went smoother than we could hope for and we were able to achieve a longtime dream of ours! We never believed owning our own home would be possible, but because of our exceptional team at Veterans United it not only came true but at a rate that we could afford! And when the closing went through we really felt like our team, and especially Travis, were right there celebrating with us. That level of care means a lot, and we highly recommend them.
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The team was amazing! This is the second time using Nick. He is great!
Aaron and Marina were outstanding. As a first time buyer I had endless questions and they were always knowledgeable, personable and professional. Dez contacted me several times offering to assist with finding movers, utilities and helping to make the move as easy as possible. Thanks Veterans United!
Kelsey and her team were wonderful!! She was on top of everything. She was very experienced and knew how to navigate through so our experience was smooth and flawless. I could always call and she would respond right away!! I would definitely recommend her and her team.
I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.
My experience was great, hassle free extremely professional team with the will to accomplish the mission.
Very professional. Helps you at each and every step even when one starts to feel overwhelmed.
