The only problem I had was the interest rate and the loan fee amount of 6g but at least It can be brought down to a less amount
This team is on point, quick, and aggressive with getting things done when you request or need something.
The loan team that was assigned to me was absolutely incredible. I was amazed by how quick and efficient they were. I will recommend them to anyone I can.
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
The team that got us a refill was extremely helpful and made the process very easy and smooth. Will recommend fully.
Jake and his Assistant Jason are both knowledgeable professionals.
The process went smoothly. The moment I chose a house I wanted to work on through the website, I immediately got calls from the team VU set me up with and got to work. I was told what to do and provided everything they required and worked with me to make sure I got approved for my mortgage. I would highly recommend them without a single doubt.
Very committed and very communicative. Amazing team to work with every step of the way!
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I wanted to take a moment to share my experience working with the Veterans United team, and honestly, I couldn’t be more impressed.
From start to finish, their level of professionalism, responsiveness, and genuine willingness to help made the entire process smooth and stress-free. Anytime I had a question—whether it was big or small—they were incredibly quick to respond, both through email and text. I never felt left in the dark or unsure about what was happening.
What really stood out to me was how approachable and patient everyone was. They took the time to explain things clearly, made sure I understood each step, and were always available when I needed guidance. That kind of support makes a huge difference, especially during such an important process.
It’s rare to come across a team that is not only efficient but also truly cares about their clients, and that’s exactly what I experienced here. I would absolutely recommend Veterans United to anyone looking for a team that is reliable, responsive, and genuinely committed to helping you succeed.
A 10 out of 10 experience—thank you for everything!
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
Best service possible.
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I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.
My team (Jeremy and Jordon) were outstanding. The purchase of my house was contingent on selling my old house. Well, the buyer kept changing the date she wanted to close. Jeremy and team were very flexible during the situation-often my phone calls were just to vent on my frustration-they always listened and talked-until I returned to my center. If they were on the phone with another client-they always returned my phone calls. Just can’t get customer service like this-they are here to help-not blow smoke up your behind
Easiest venture I’ve ever had.
Thank you to my team at veterans united! You guys were so polite and understanding with a first home buyer, and the experience was great! Everyone is so kind and super on top of everything, available and reassuring. Thank you so much!! We love our new home!!!
