Everything was great but one thing I did find to be a slight bother is the time difference. Im two hours behind and I feel that may have lead to some small delays in communication throughout the process. This is to no fault of the team members, just circumstantial, but I thought it was worth a mention.Beyond that, I felt the team to be very attentive in assisting me along the way.
Ashley, Tiffany, and everyone else behind the scenes were AMAZING! The entire process was smooth and fast and the communication between us all was without a doubt impeccable. From start to finish they were all about me and my family. Its hard to put in words how I feel but I would recommend them 100% all day everyday . They even sent a personalized gift for each member of my family and my pets. Ive never received treatment from anyone the way that there guys did. My daughter (10 months) now has a forever home because of this extraordinary group of people. Thank you for everything!
They help me in every step of the process
I had the best experience! Everyone checked in to make sure all my questions were answered!!
Ben and his team were outstanding. This is the third time he has helped us purchase a home, and once again he was professional, responsive, and supportive throughout the entire process. He made everything smooth and stress-free. I highly recommend Ben and Veterans United for your home purchase!!
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
Madison was great and a lot of help.
My whole team from start to finish were amazing. They really advocated for me and my family. Its amazing knowing that the staff that was assigned truly truly cared for us
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Ken, Natalie, and Brandon were all amazing! Ken was the one I dealt with the most and not only did he answer calls after hours, he coordinated directly with my realtor which was a tremendous help to us since we are overseas.
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
Mr.Rick Bridgman was great to work with. He maded sure I understood what the process was.
Bridgett was always very supportive and helpful.
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The veterans united team was wonderful to work with. They helped me with each step in the progress in getting the mortgage loan and getting me to closing in a great timely manner too! I can’t thank them enough for how great work they did for me.
Hannah and her whole team are amazing. I was such a pain but they worked with me for 9 months!
Jaimie and her team did an amazing job throughout the entire process of our loan. They made the experience as a first time homebuyer easy and simple. Even when I had doubts Jaimie and her team came through to the very end. Would definitely recommend!
I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.
Veterans United does an amazing job from start to finish. The app they use makes it easy to follow and know what you need to accomplish next to move forward and easy to be able to upload any document that you need. I would recommend Veterans United to anyone that could use them!!!
Veterans United was great to work with and made the process very easy. We had help at every step of the way. I would definitely recommend.
