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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
460,494 reviews
720 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 460,494 unfiltered reviews

Starting on Page 24 of 15,350. Return to Page 1

5 out of 5 Stars

There when you need them, even sometime on the weekends.

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars

John and Hope were amazing throughout our home buying experience. They answered any questions to the best of their abilities and set me up with a great real estate agent. I appreciate everything they did.

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars

Max and his team were truly incredible! We were clear to close in about 3 weeks, which is unheard of for VA loans usually. Our realtor a the sellers realtor were blown away, and said they’ll exclusively use VU and Max for all their clients moving forward!

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars
Photo submission from Brian W.

Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

Tyson was a joy to work with. He’s knowledgeable, personable, and super responsive. I would definitely recommend!

headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars

Process was made easy. If I had a questions it was answered promptly. If it was something they wasn’t sure about they would find out and respond immediately. United veteran’s Team Ken and Jenny were awesome to work with. Would definitely look forward to working with them again in the future if needed. I would highly recommend them.

headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

4.5 out of 5 Stars

Good experience overall. Agents responded to my concerns quickly and treated me like I was a part of their family.

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars

Great company to work with To y was very transparent about the process.

headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

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5 out of 5 Stars
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars

Thank you guys so much for the support and service you gave me I am so grateful

headshot image of Jason Rush

Loan Officer: Jason Rush

NMLS# 2675965

5 out of 5 Stars

Veterans United is great, I am a first time home buyer and they guided me with everything from start to finish! Mr. Derek and Mr. Trenton’s team are amazing in negotiating and staying within budget!

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
Photo submission from Karen W.

OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

5 out of 5 Stars
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars

The Team did an amazing job. Each member of the team responded to questions quickly, provided great guidance, and checked in on our family through the entire process. The team made our home buying process easy and smooth.

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars

Jon and Kyle did a great job getting us to the finish line.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

4.5 out of 5 Stars
headshot image of Hayley Glennon

Loan Officer: Hayley Glennon

NMLS# 2566042

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5 out of 5 Stars
headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars
headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
headshot image of Meghan Kopka

Branch Manager: Meghan Kopka

NMLS# 845777

5 out of 5 Stars
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
Photo submission from Liroy G.

I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
headshot image of Yoel Stefanos

Loan Officer: Yoel Stefanos

NMLS# 2094709

5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars

Wyatt from the beginning made home-buying easy. His knowledge, care for details, and explanations made me and my family feel absolutely comfortable throughout this process.I asked Wyatt at least 100 questions throughout my home-buying experience and he was able to expertly answer them all with no issues. Topics such as disability ratings and benefits, mortgage rates, lender credits, closing costs, and the list goes on and on. He made me feel like I never asked a dumb question (even though I had a few) and if he was busy would always get back to me as soon as he could.Not only would he answer every question I had but he would take the time to truly explain every question. I never once felt like I didn’t understand what was going on in any of the phases of home-buying. From pre-approval to closing I felt like I was part of Wyatt’s family and a priority as Wyatt would answer my calls (even on the weekends) and would take hours of his day to truly break down the fine details of any topic. And if I still didn’t understand something he would fine new ways to present the information so that I eventually could.Wyatt was absolutely incredible to work with and I can’t honestly recommend him enough. The last thing I wanted throughout this home buying process was a ton of stress as I recently separated from 12 years of active duty service and I already had enough on my plate between having a new baby, finding a job, and Wyatt did exactly that by making not only this process stress free but honestly comfortable all the way throughout.Thank you Wyatt from Dorina, Noah, and I. We truly appreciate all of your hard work, late nights, and calls on the weekend to make our home buying experience truly easy and unforgettable as we found our dream home!

headshot image of Wyatt Robertson

Loan Officer: Wyatt Robertson

NMLS# 2479996

5 out of 5 Stars

Veterans United is a very thorough lender. They have a system that doesn’t let details go on addressed. The staff is very attentive. I would highly recommend Veterans United to anybody considering a home loan. This company is well staffed full of friendly people.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

The whole process was seamless and the team was very professional and personable! I would highly recommend for anybody looking for a home and is a Veteran to use Veteran’s United!

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

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