Tyler was very responsive and addressed all my mortgage questions. He helped me get a solid rate.
I am my own reason for deciding on a 9 versus a 10. Because of my ineptitude for using my smartphone and doing things technically, it was harder for me than I'm sure it would be for most people. Therefore, my only suggestion is that in that there are things like MS-DOS for dummies, etc perhaps your format can be Veterans United for dummies, LOL. That said, I would highly recommend Veterans United for anybody wanting to move their VA loan or to initiate a new one.
First home purchase!!!
Every single person on my team made a lasting impression. I’m am extremely grateful and thankful for their support for me and my family.
Poor communication internally led to delayed closing. Not all options were communicated to us as buyers. Very disappointing experience
Response from Veterans United
Hi Hunter
I'm sorry your experience left you feeling disappointed. Buying a home comes with enough moving pieces, and you should be able to count on clear communication throughout the process. I can understand how frustrating it would be to experience delays and feel like you didn't have all the information you needed to make informed decisions.
If you're open to sharing more, I'd appreciate the opportunity to learn more about what happened. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Tansee and Sean were fantastic
Seth kept all the details straight forward and kept us updated with all information . The application process was very quick and easy as well as the closing.
Robert made my home refinance process smooth and stress-free from start to finish. He was knowledgeable, professional, and always available to answer my questions. He kept me informed throughout the entire process and worked hard to make sure everything stayed on track. I truly appreciated his honesty, communication, and dedication to helping me get the best outcome. I highly recommend Robert to anyone looking for someone dependable and easy to work with during a home refinance. Thanks again for all your help!
Very good guy to work with. Initially I was a little peeved at his methods but they were what was needed for this move. In the end I appreciated his operations.
This team was amazing to work with! We were on an accelerated timeline, and they went to bat for us on multiple fronts to ensure we closed on time.I highly recommend them to anyone looking to purchase a home!
I'm stepping into a new phase in life. That said, Daren and his team have been absolutely essential players in my game plan to renew my joy. Thank you so much for making this an easy process!
10 is not a high enough number. You guys took from dreaming to home ownership in less than a month and did all the heavy lifting for me.
Everyone is great and worked well with me
They made this process manageable and approachable.Great job everyone!
Fahad was absolutely amazing throughout the entire process of us searching for a home and throughout the closing process.
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Veterans United couldn’t have been more fantastic. My team consisted of Logan, Brittany, William, and Gary and they all were awesome and made the process so easy. Couldn’t ask for a better team and company for this. Highly recommend them!
Tony and his team helped me understand and kept me in the loop for all that was needed.
In a time in history and country where daily news shows only constant turmoil and death seemingly to be near imploding in America, Veterans United and its team member hold that torch of hope lighting the way and helping those that sacrificed so much overseas only to return to face battling for already deserved and earned benefits. VU is the real deal!!God Bless Veterans United!!Semper FiAndrew Westbrook
Best experience I’ve had!
Kaci was great to work with…..she was there throughout the whole loan process. She took time answering the phone calls and emails or returned calls when I left messages. A real superstar from start to finish!
