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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
475,445 reviews
511 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 475,445 unfiltered reviews

Starting on Page 24 of 15,849. Return to Page 1

5 out of 5 Stars
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars

Working with Nicholas Starkel at Veterans United was truly one of the best parts of our home-buying journey. His incredible work ethic, superb communication, and attention to every little detail made us feel informed, supported, and confident every step of the way. His genuine touch of Aloha made buying a home in our homeland an experience we’ll never forget. Mahalo, Nicholas, for making this one for the books!

headshot image of Nicholas Starkel

Loan Officer : Nicholas Starkel

NMLS# 2662792

5 out of 5 Stars
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars

Holly my loan officer was the best!! She made everything so easy and smooth sailing. I love Veterans United and the team I have. They are beyond awesome!!

headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars

Jamie, Richard and the rest of the VU team worked great for us. I sometimes had serious doubts that we would be able to complete the process, just from my own circumstances and fears. Jamie tried to reassure that there will be a way forward!

headshot image of Jaimie Geiger

Loan Officer Team Lead: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Photo submission from Donald J.

Home buying is a team effort. To have an awesome experience, takes an awesome team. Marcus' team is that awesome team to deliver that stellar experience!Many thanks to you Marcus and your team!

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

4 out of 5 Stars

The only reason why I’m saying yes to this recommendation is because I worked with Josh after the previous mortgage agent had almost ruined. The transaction and Josh was absolutely amazing and communicative.

headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars

Alex, Carly and Howard (the realtor Veterans United gave us to help in Hawaii was super amazing) . Alex was right there from the beginning and would answer any question and even questions about over issues, he helped in every aspect of the process. Carly was amazing as well, we had some trouble with e-siging and she worked for 2 days to fix the problem. Again another person who would do anything for her clients. Howard the realtor was just as amazing, up front with everything, ran all over the Big Island for us helping us find the perfect house. His words were " I'm not here to sell you a house but to help you find your house". He is truthful, honest, and humble. He did so much for us, I don't think there's enough space to write it all.
The only problems we had were Missy she wasn't so helpful with finding movers, insurance, security systems, electricity, ect... ( we had to do that ) she was supposed to be our helper in doing all that but she didn't either call us back or write us back, it wouldbe days to weeks before she would reach out. So Alex and Howard stepped up to fill those rolls. The realtor Veterans United gave us to sell our house here in Upstate NY was not helpful. We ended up using someone else, they were willing to help us and guide us through this process while we were taking care of things for the house in Hawaii. Over all I'd give Alex, Carly and Howard 5 stars but the other 2 I'd wouldn't recommend to my worse enemy.
Over all Veterans United was amazing and I'd recommend it to everyone.

headshot image of Alex Tuttle

Senior Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars

I had a very unique and tough situation. I had 3 ish weeks to get out from where I was renting and into a home. After explaing to Tim my situation he told me straight up its going to be a tough road but I believe my team and I can make it happen. Long story short after 21 days of starting the process Tim and his team was able to help me close on my new home. Im very grateful for his team and their dedication to my situation. Slaton was a HUGE help when we came across a situation towards the end. He meant he was gonna make sure we were able to meet the deadline I had. The best part though my vet united team sent me a care package for my family including my fur babies and my snakes. A BIG thank you to my vet united team!

headshot image of Tim Saylor

Loan Officer: Tim Saylor

NMLS# 2820454

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

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5 out of 5 Stars

This process was so easy and Charlie and Sarah were both extremely helpful with any questions I had.

headshot image of Charlie Holsten

Loan Officer Team Lead: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
headshot image of Jacob Wolfe

Loan Officer: Jacob Wolfe

NMLS# 2774401

5 out of 5 Stars
headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

5 out of 5 Stars
headshot image of Nicole Culbertson

Loan Officer Team Lead: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
Photo submission from Jonathan M.

As a first time home buyer, I went through a rollercoaster of emotions throughout this process. Lance Hopper and his team went out of their way to make sure I knew what to expect through the process. I even had a family emergency during this process that put things on pause. The first thing that Lance said to me was take care of family and we'll still be here. Throughout this process, I did not just feel like another number with Veterans United. As a Marine, I have always had a mentality of "get things done"....but with Veterans United, they made sure I was prepared for the whole process.

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars

The guys that helped us were great and very knowledgeable!

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars

Matt and his entire loan team was always available and quick to respond to any questions at anytime. Really kept the anxiety down!

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

This is the my second time using the VA home loan process and like before Krystal Palmer and her team knocked it out of the park.
They were a huge help, and were always on top of everything, very prompt and easy to work woth. They are amazing at what they all do.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars

They made the process of buying our first home feel so easy and were available to answer all of our questions and help us through the whole process step by step!

headshot image of Jonathan Koenig

Loan Officer: Jonathan Koenig

NMLS# 1758193

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5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer Team Lead: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

They were great to work with. Everyone on the team was fantastic. Communication was great, follow ups were always met and they stayed on top of my entire journey.

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars

The communication is outstanding! They assist you every step of the way and keep you informed of signatures required, paperwork, etc. This was quite fast and as painless as refinancing can be. I was dreading doing this, but I would do it again if I could work with Veterans United.

headshot image of Anne Kuster

Loan Officer Team Lead: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Photo submission from Jeremy L.

Home buying can be stressful especially when you’re juggling regular life with a bunch of kids. Understanding the lending process let alone a VA Loan was a lot of work (for me). Veterans United made the process simple and my loan officer, Rachel was outstanding! Made the process simple. Clearly communicated every step of the way. And fought for our best interests when the seller was committed to their own best interests. I’d recommend Rachel and Veterans United in a heartbeat.

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars

Our 2nd loan with Veterans United. both transactions smooth and simple. Would highly recommend.

headshot image of Amber Brown

Loan Officer Team Lead: Amber Brown

NMLS# 1137822

5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
headshot image of Alex Dickherber

Loan Officer Team Lead: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars

United Veterans home loans was awesome..the organization of things streamlined. And Diana seaman was a very awesome and great realator.
Thank all of you at united Vetrans home loans for the great job done. I was so happy to deal with your organization. If I could give a 100 for the job done I would. But a 10 will have to do. Again, thank you all so much.Rickey Furtado.

headshot image of Victoria Colson

Loan Officer: Victoria Colson

NMLS# 2340924

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