Sam, Kimmey, and Tre are the best of the best and absolutely outstanding to work with!
I love that you have a team that helps you with every step of the process.
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
Zach is absolutely amazing! 10 out of 10 experience and communication!
The loan officer and home concierge were awesome in guiding me through the process. The underwriting team has a hard job but also a little understanding and common sense would be helpful when dealing with bank accounts and loans.
Veterans United should focus on assisting there customers and not just pushing documents to finalize the closing of a home. Veterans United should do more of focusing on what in the best interest of the customer and not solely on the betterment of the company.
Ryan and his team were very professional and friendly. They made my first home buying experience less stressful.
Johnny just did a great job…. He made to process clear.
vg
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
Aaron was awesome with difficult sellers.
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Shannon Hudson is always the best to work with. Her communication is very clear and responses are always prompt. She is the best at what she does and very knowledgeable and willing to answer any question you have or find the answer and get back to you. Highly Recommend!!! Thank you again Shannon
Amanda is the best
I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.
Chase Noonan & Alexis Benson did a fantastic job. My family will definitely recommend VU for our future homes we buy. Welcome to the Family VU.
Holly and the entire veterans United team are all very courteous, professional, and informative. Holly always goes above and beyond to create a positive experience!! we can’t wait to work with her again in the next chapter of our lives, hopefully in the very near future.
Donald, Lisa, and the whole team were outstanding and supportive throughout the whole process. Quickly answered any questions or concerns and often reached out to see if we needed anything.
