My Veterans United team was great to communicate with. Too many times I was told the numbers were estimated based on their process. Once they tweak that process, the other processes and phases will go as planned. The new app is good overall. The mobile friendly views are good for their internal documents unless the document has a table. Hard to read outside government documents at the closing phase. I can not speak for long distance moves.
Nick made me feel so safe going through this process. I have trust issues and I can be pretty pessimistic about things, but Nick was wonderful in explaining everything to me, giving me updates on the process at every stage. He really listened to my concerns and focused on allaying them. He was also very proactive preemptive, bringing up questions that I had but hadn’t been able to formulate and verbalize yet. He was kind and approachable without being the overly enthusiastic, over bearing “salesman” type. I could let my guard down.
Buying a home can be stressful, but Veterans United made the process much easier. My loan team was responsive, knowledgeable, and kept me informed every step of the way. Even when our closing was delayed because the seller wasn’t ready to move out, they stayed on top of everything and worked hard to keep the loan on track. They answered all of my questions, explained the process clearly, and made sure we were prepared for closing. I truly appreciate their professionalism and would highly recommend Veterans United to anyone using a VA loan. A special thank you to Ryan and the entire Veterans United team for making our first home purchase a great experience.
Buying a house is never easy, nor is it quick. Full of terms we weren’t taught, and things we have to look for we would’ve never known about otherwise. Madison and Nick made this process so much easier to understand. They kept me informed and kept the process moving smoothly.
The loan we had was a difficult loan in that it took so long. And in the nine months of waiting we had to keep doing new paperwork. That was hard considering we didn't want to do things electronically. Kelsey and John Kirby worked with us the best they could, but sometimes I could tell Kelsey was exasperated with us and the process. Glad it is done.
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Sometime, all the stress of all the trouble not related to these folks just overwhelmed me but they did a great job of reassuring me that it would all work out. They listened!
Craig and the team were great, and the process was pretty smooth throughout. We purchased without a realtor and they helped me with any questions I had.
The entire team is had with Veterans United were very helpful every step of the way. They made the entire process very simple!
I won't work with anyone else.
What a wonderful staff we worked with. Would recommend anybody with this group. Was on top of everything.
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Everyone was so helpful and eager to go above and beyond to help and to keep everything on track.
Amber & her entire team at Veterans United were absolutely AMAZING!
Their professionalism and knowledge was spot on. They were always punctual and thorough with all of the task on my To-Do-List.
The entire team was very polite and kind, they understand the nuances and subtleties that's involved with getting approved for a mortgage.
I HIGHLY RECOMMEND Veterans United for any Veteran looking to purchase a new home or Refinancing an existing home.
Thank you for everything Amber and your team!
Our experience with Tommy Purk was nothing short of fantastic. My fiancé and I cannot fully begin to express our gratitude for his and Thomas Sutton’s services. Tommy and Thomas managed to exceed all of our expectations and are truly rare gems in this field. It’s not often that you work with a loan team only to feel like great friends by the end of it.
One of Tommy’s absolute standout qualities is his ability to problem-solve. He quickly and creatively addressed several unavoidable setbacks during our home-buying process. If it weren’t for his out-of-the-box thinking, bias for action, and adaptability, I truly don’t think we could have closed as quickly or smoothly. Tommy was extremely dedicated to helping us overcome our unique obstacles. Tommy enthusiastically rose to every challenge, a highly valuable trait for a Loan Officer and something that sets him apart from most others in the industry.
On top of that: Tommy’s regular communication, expertise on ALL loan types, and patience were all top notch, A+.
He truly goes above and beyond for his clients.
Thank you to Tommy and Thomas (who was equally amazing to work with) for your unwavering support and help getting us into our dream house! We will definitely be using Tommy and his team in the future and referring all of our friends and family to them.
Andy was awesome to work with. This was by far the best home purchase experience I have ever had.
I had an amazing experience with Veterans United. Arron T. and his entire team were professional, responsive, and transparent throughout the entire process. They took the time to review and explain every complicated legal document, making sure I understood exactly what I was signing.Arron and his team went far above and beyond what was required to make the process as smooth and stress-free as possible. Their communication, attention to detail, and dedication to their clients were exceptional. I highly recommend Veterans United to anyone looking for a knowledgeable, trustworthy, and hardworking mortgage team!
