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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
477,188 reviews
1,150 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 477,188 unfiltered reviews

Starting on Page 24 of 15,907. Return to Page 1

5 out of 5 Stars

Veterans United helped every step of the way and were always available to answer any question I had.

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars

My team was extremely helpful and made the entire process extremely smooth. Thank you all!

headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars

This is my second mortgage with Veterans United and they make the process easy and simple. Excellent communication.

headshot image of Spencer Garcia

Senior Loan Officer: Spencer Garcia

NMLS# 2407127

5 out of 5 Stars
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars

My whole experience with Veteran united was awesome. They were very patient answered all my questions. And I would use them again.

headshot image of Jacob Elliott

Loan Officer: Jacob Elliott

NMLS# 2732463

5 out of 5 Stars
Photo submission from Joshua C.

The team in a whole did an outstanding job and went the extra mile to ensure me and my family had the help we needed in our last minute pcs decision to purchase a home. They were always extremely nice, helpful and had answers to the questions we had asked. This was our first time purchasing a home and they were they made us feel comfortable and confident in our decision in this major milestone in our life!

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars

David and his team did a wonderful job making sure I had all the needed documents in on time and made this process very smooth. Would not hesitate to recommend him and his team.

headshot image of David Facio

Loan Officer: David Facio

NMLS# 1918898

5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

4.5 out of 5 Stars
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars

The best home by and experience i baby name yoursell Jessica guys been the best the very best I will recon mainer for anything She has been wonderful And I really appreciated

headshot image of Jessica Himes

Loan Officer: Jessica Himes

NMLS# 2433615

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5 out of 5 Stars

Being a first time home buyer, I was nervous about the process but everyone at Veterans United quickly relieved that stress and helped a lot! I will definitely use them next time we buy a house!

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

4.5 out of 5 Stars

Brock and his team communicated well throughout the process. I did have to figure out a few things on own, but probably would have gotten an answer from them had I asked. Just a few online system issues that aren't Brock's fault.(the website had loading issues).

headshot image of Brock Rohler

Loan Officer: Brock Rohler

NMLS# 2511319

5 out of 5 Stars

Professional and efficient I highly recommend

headshot image of Dalton Reiter

Loan Officer: Dalton Reiter

NMLS# 2770599

5 out of 5 Stars

Bill T. and Nicole were great to work with and responded quickly to any and all of our questions. I also was happy with how the on-line portal and app worked. Easy to upload documents and see what was still needed. We recommend Vetrans United whole heartedly! Aaron and Dana

headshot image of Bill Taylor

Loan Officer: Bill Taylor

NMLS# 1846875

5 out of 5 Stars
headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

5 out of 5 Stars
Photo submission from Herbert J.

Using Veterans United for the purchase of our new home was the best decision we could have made. From start to finish the whole team was working for us and made this process a breeze, I highly recommend Veterans United to everyone.

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

4 out of 5 Stars

Think the hardest part of this loan.
Was not being able to get the information. That I needed. In a timely manner. Not being fulmuliar with electronic.

headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
headshot image of Jeremy Henry

Loan Officer Team Lead: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
headshot image of Corey Bichel

Loan Officer: Corey Bichel

NMLS# 2768056

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Experience first-hand why 381,093 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

My team was amazing! Mike Little, Tim Lewis, and Asli Wissman did amazing fantastic job for me.This is my first time purchasing a house, and I enjoyed that they were all there for me every step of the way to closing. They made it hassle and stress free for me. I had great energy from them on every call.

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars

— Outstanding Experience with Veterans United —I can’t say enough good things about my experience with Andy, my loan officer, and Rachel, my loan coordinator, at Veterans United.
From the very beginning, Andy was professional, knowledgeable, responsive, and genuinely committed to helping me through the home loan process. He took the time to explain everything clearly, answer my questions, and make sure I understood what was happening every step of the way. I never felt like just another customer, Andy made me feel valued and cared about getting the best possible outcome for me.
Rachel was equally amazing. She was incredibly organized, responsive, and helpful throughout the entire process. Whenever I had a question or needed clarification, Rachel was always there to help. She kept things moving, communicated updates clearly, and made what can be a stressful process feel much more manageable.
Andy and Rachel made an outstanding team. Their communication, professionalism, patience, and dedication really stood out. They went above and beyond to make sure everything stayed on track, and I always felt that I was in good hands.
Home buying/selling and refinancing can be overwhelming, but having the right people in your corner makes all the difference. Andy and Rachel absolutely delivered that experience.
I’m extremely grateful for everything they did and would highly recommend Andy, Rachel, and Veterans United to any surviving spouse, active-duty service member, or veteran looking for a team that truly cares about its customers with genuine results.
Thank you, Andy and Rachel, for making my experience such a positive one! You both were fantastic!

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars

I first reached out to Veterans United, along with a few other lenders, in April 2025 to begin my home-buying journey. At the time, I was going through a transition in my career that affected my ability to qualify for a home. Almost every lender I had spoken with eventually stopped following up with me, except Veterans United.Veterans United was the only lender that stayed in contact with me for nearly a year until I was in a position to move forward with purchasing a home. Veteran’s United was also the only lender willing to pre-qualify us for loan amount we needed at the time given our high DTI. I am very grateful for Don and his team for doing everything he could do to help us get qualified. The follow-ups and check-in messages Don would send throughout the first few months made it feel like a personal connection supporting me towards getting pre qualified. Even though I wasn’t ready to buy yet, he maintained a professional relationship with me and was there when I was finally ready to begin the process.Once I was back on my feet and ready to move forward, Veterans United supported me throughout the entire home-buying process. The team was always easy to reach, professional, and clear about each step and what they needed from me. We were dealing with a short sell so their knowledge made the experience a lot less stressful until our loan was finally approved after 10 months of waiting.I especially want to give a shout-out to Don, Jeremy, and Mia for working with me over the past 18 months. They were incredibly knowledgeable, friendly, and patient while helping me navigate both a career transition and a complicated short sale purchase. It was a long journey to becoming a homeowner, and I truly appreciate that the Veterans United team stuck with me from the very beginning all the way through closing. Thank you guys so much!!

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars

Outstanding communication during the process. They were attentive to my needs, and always had the right answers. Allie and her team were top notch.

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Photo submission from Darryl V.

I highly recommend using Veterans United Home Loans. If I had to do it all over again, knowing what I know now, there’s no question that I’d use Veterans United again.

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars

VU was awesome! They helped us tremendously with getting our home! We would definitely recommend!

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars

ABSOLUTELY AMAZING!!! These people know what they are doing and know how to be effective. Thank you for all your help!!!

headshot image of Tommy Heller

Loan Officer Team Lead: Tommy Heller

NMLS# 2053002

5 out of 5 Stars

Very experienced and knowledgeable team! I liked the to do list most of all and the constant follow up calls and mails. It's our 21 years of not having a home and was expecting a long and horrendous process but not Veterans United, you showed professionalism and care to us. I, we would definitely recommend VU!

headshot image of Steven Devine

Loan Officer: Steven Devine

NMLS# 2771198

5 out of 5 Stars
headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

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