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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
465,373 reviews
910 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 465,373 unfiltered reviews

Starting on Page 24 of 15,513. Return to Page 1

5 out of 5 Stars

Our experience was FANTASTIC and I would highly recommend Veterans United. We had the best team of Josh, Mirza and Chris. They were always available to answer questions even on the weekend. They made the process stress free and very smooth and we cannot thank them enough!!! Do not hesitate to use them. You will not be disappointed.!

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

4.5 out of 5 Stars

Be ready for more 20 questions, however, Veterans United we'll gladly help you through it VU is there to help through any stress you may have with home buying journey.

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars

Aaron Thomasson was the reason this purchase went thru. When we became frustrated he stepped in and made things happen! Thank you to Aaron and his team for never missing a beat and anticipating our needs and always being available with a direct and correct answer. Our experience was truly remarkable, wish we could give a higher score than 10!

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Photo submission from Andrew W.

In a time in history and country where daily news shows only constant turmoil and death seemingly to be near imploding in America, Veterans United and its team member hold that torch of hope lighting the way and helping those that sacrificed so much overseas only to return to face battling for already deserved and earned benefits. VU is the real deal!!God Bless Veterans United!!Semper FiAndrew Westbrook

headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars

This is my second time working with Mike and Veteran's United and I am grateful for the amazing service, communication, and speed to which he and his team have handled my Home Buying experience.

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars

They walked me through every step. We had hiccups that had nothing to do with Veterans United, but they kept me going & reassured me that things were moving forward and gave me steps to keep is on track on our end.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

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3 out of 5 Stars

Initially started strong then lack of communication had some rough sledding for a while but in the end last minute you guys came through. Communication has to be better.

headshot image of Scott Ratliff

Senior Production Manager: Scott Ratliff

NMLS# 976418

5 out of 5 Stars
headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

4.5 out of 5 Stars

Easy to work with.

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
Photo submission from Santonio W.

The veterans united app is my favorite part about the company. It makes viewing your documents, viewing the loan progression stages, & getting updates quick and easy to understand. They even have built in lessons to teach about the stages as you go!

headshot image of Sean Dobkins

Loan Officer: Sean Dobkins

NMLS# 1722912

5 out of 5 Stars
headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars
headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars

Blake was absolutely exceptional throughout the entire home-buying process. From our first conversation to closing day, he consistently went above and beyond to make sure everything stayed on track. His communication was outstanding—every call, email, and question was answered quickly, and he always took the time to explain things in a way that was easy to understand.What impressed me most was Blake’s professionalism, attention to detail, and genuine care for helping veterans succeed. He never made us feel like just another loan file. Instead, he treated our home purchase like it was personally important to him and worked tirelessly to ensure we had the best experience possible.There were several moments throughout the process where Blake’s knowledge, responsiveness, and problem-solving skills gave us peace of mind. Buying a home can be stressful, but having someone like Blake in your corner makes all the difference. He was proactive, trustworthy, and always one step ahead.Because of Blake and the Veterans United team, my family was able to purchase our dream home with confidence. I cannot say enough good things about the level of service we received. If you’re a veteran looking to buy a home, ask for Blake—you won’t find a better loan officer. Thank you for everything you did for our family and for making this experience such a positive and memorable one.

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

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Experience first-hand why 370,967 homeowners give us a perfect score!

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5 out of 5 Stars
Photo submission from Rosaly C.
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
headshot image of Kellen Nowack

Loan Officer: Kellen Nowack

NMLS# 2426251

5 out of 5 Stars
headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
headshot image of Wyatt Robertson

Loan Officer : Wyatt Robertson

NMLS# 2479996

5 out of 5 Stars
Photo submission from Rashiid N.

Thanks Blake and our whole senior loan team, for our first home, happy holidays!!

headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

4.5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars

It cannot be understated how amazing and helpful Sam Brown and C.J. Snook are.I've been with Navy Federal for 13 years. My experience with with them, for some reason, was atrocious. I was pre-approved all the way up to a week before closing and I got a decline and had no communication with my loan officer there. At that point, I reached out to Veterans United and was connected with Sam and C.J. To say it was a night-and-day difference is an absolute understatement.Sam Brown absolutely changed my life and ensured I had the steps laid out in front of me to ensure that I was able to move into my dream home. With a kid on the way and moving states, the stress was high, but Sam kept me on track and was positive through the entire experience.I cannot recommend them enough, and if anyone has any questions about their experience, feel free to reach out to me personally, through any social media or any way you can get a hold of me personally and I'm more than happy to share my full experience.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

Very knowledgeable and helpful. Buying a home is a complicated process, but the experts at VU made it seem easy.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

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