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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
466,895 reviews
737 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 466,895 unfiltered reviews

Starting on Page 24 of 15,564. Return to Page 1

5 out of 5 Stars

This was the first time I got to use my VA benefits and the entire team was great! They were all knowledgeable and worked with urgency.

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

1.5 out of 5 Stars

Poor overall experience. Way too many people involved, main person I was dealing with was on a plane during closing. Was promised 600-800 dollars at time of closing, but instead they ended up *trying* to bill me like $150 at time of closing. Also sent me a lot of HUD’s with incorrect numbers. I will not be recommending this lender to any of my veteran friends at all. I wish I would’ve used a different company.

headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

4.5 out of 5 Stars
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars

Veterans United made our home-buying experience easy from start to finish. Our loan officers were always helpful, responsive, and kept us informed every step of the way. We’re incredibly grateful for all their hard work and for the thoughtful housewarming gift. Thank you for helping our family get into our new home!

headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Photo submission from Tsimnuj T.

First home purchase!!!

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars

To whom it May Concern, June 15, 2026
My wife Marjorie and I would like to Thank the staff of Veterans United Home Loan very much for accepting us to refinance our home mortgage through you. I was quite impressed to receive a txt call and email after filling out an online application from
MS Jen Huppert introducing herself to be the agent handling our application. we received and immediate quote on the same evening that same day and compared her quote with 3 other lenders. We like her quote because it gives us more breathing room from the old one, so we proceed to go forward with her. She was meticulous on her instructions, directions and guidance getting all our documents submitted correctly in a timely manner. She was very professional and new her job well, she has shown great tact and communicates very respectfully to myself and my wife which made us more comfortable with Veterans United. if we ever run into families and friends trying refinance their homes, we would gladly recommend Veterans United and contact MS Jen Huppert. A big Mahalo to VU.Semper Fidelis
MB Floresca USMC retire

headshot image of Jen Huppert

Loan Officer : Jen Huppert

NMLS# 2596620

5 out of 5 Stars
headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
headshot image of Dalton Reiter

Loan Officer: Dalton Reiter

NMLS# 2770599

5 out of 5 Stars

Nick and his entire team are truly exceptional and I'd recommend them to all that have served! They made the entire process easy and are always very responsive and helpful with any questions you may have.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

3 out of 5 Stars
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars
headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

5 out of 5 Stars
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Photo submission from Crystal J.

I'm stepping into a new phase in life. That said, Daren and his team have been absolutely essential players in my game plan to renew my joy. Thank you so much for making this an easy process!

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars

The team I had made it a smooth transition, outstanding job!!!!

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
headshot image of Danny Leos

Loan Officer : Danny Leos

NMLS# 2353345

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5 out of 5 Stars

Process was super simple thanks to the Veterans United team.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

4.5 out of 5 Stars
headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

4 out of 5 Stars
headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Photo submission from Andrew W.

In a time in history and country where daily news shows only constant turmoil and death seemingly to be near imploding in America, Veterans United and its team member hold that torch of hope lighting the way and helping those that sacrificed so much overseas only to return to face battling for already deserved and earned benefits. VU is the real deal!!God Bless Veterans United!!Semper FiAndrew Westbrook

headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars

Kelly and her team were incredible to work with. Her professionalism and dedication to her clients was incredible. She was a joy to work with and we’re so grateful for her and the team at Veterans United.

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

0.5 out of 5 Stars
5 out of 5 Stars
headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

5 out of 5 Stars

Tommy was hands down an incredible person and resource for us through this refinance process. We cannot imagine anyone possibly being better.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

3.5 out of 5 Stars
headshot image of Jeremy Anderson

Loan Officer: Jeremy Anderson

NMLS# 1493972

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