Skip to Content

Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,091

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 430,091 unfiltered, unedited reviews

Starting on Page 24 of 14264. Return to Page 1 »

5 out of 5 Stars
Would Recommend
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

I was impressed with the level of assistance and the regular status updates I received!

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
Would Recommend

Smooth quick process

headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

5 out of 5 Stars
Would Recommend

Fantastic customer service and support. Without a doubt the easiest home purchase I have ever made. Thank you VU!

headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend
Photo submission from Lester B.

we enjoyed working with everyone thank you for everything.

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Very helpful

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend

Veterans United made my first home buying experience so pleasant & I am forever grateful! Thanks again to my team for getting everything done so quickly & efficiently! Especially Josh Jennet & Gavin they were both especially helpful!!

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend
headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

4 out of 5 Stars
Would Recommend
headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars
Would Recommend

Everyone was courteous, friendly, and professional.

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

4 out of 5 Stars
Would Recommend
headshot image of Kayla Stiers

Loan Officer: Kayla Stiers

NMLS# 1548073

5 out of 5 Stars
Would Recommend

Great communication and great staff , overall made my home buying experience and process fast and very easy.

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend
Photo submission from David S.

Veterans United had me pre-approved for a home loan in three days. They had me in contact with an insurance agent and a real estate agent within a week. Thank you Veterans United.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend
headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

2.5 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

These folks will go above and beyond, truly a wonderful experience. If I ever buy another house I'm coming right back. Special thanks to Johnna and Audrey!

headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend
headshot image of Emmy Curry

Loan Officer: Emmy Curry

NMLS# 2341610

5 out of 5 Stars
Would Recommend

very informational,very considerate,very instructional

headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
Would Recommend
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend
headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

0.5 out of 5 Stars

You people couldn't even get my name right I sent you drivers lic gov I'd card and va I'd card and you still managed to louse it up even the check you sent me which was a day late had the wrong name on it if you people worked for me I'd fire the whole bunch

Response from Veterans United

Hey Wayne,

I’m really sorry we got your name wrong—not once, but multiple times. That’s such a basic thing to get right, especially after you sent in multiple forms of ID. I can see how that would feel incredibly careless and disrespectful, and I don’t blame you for being upset.

When mistakes like this happen, especially something as personal as your name, it undermines trust—and I hate that we gave you that kind of experience. The delay with your check just adds to the frustration, and I wish we’d handled things with more accuracy and urgency from the start.

If you're open to it, our Client Advocate team would appreciate the chance to talk with you and review what went wrong. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. We’re in the office Monday through Friday, 9 a.m. to 5 p.m. CST, but please reach out anytime.

5 out of 5 Stars
Would Recommend
Photo submission from Andreas N.

Thank you!

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

VU has made the home buying experience an extremely easy process with help every step of the way and answering every question I have had. I couldn't be more pleased.

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

This was my first home buying experience and it went so smoothly! I was so anxious getting started, and my VA team were there from beginning to end! Even calling to congratulate me once I had my keys. Made me feel very well taken care of!

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend
headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

More Reviews

See all 430,091 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top

Start Here: 0% Down VA Home Loans
3,165 Veterans started their online quote today.