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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
460,850 reviews
711 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 460,850 unfiltered reviews

Starting on Page 24 of 15,362. Return to Page 1

4.5 out of 5 Stars
headshot image of Jayden Ludwig

Loan Officer: Jayden Ludwig

NMLS# 2486863

5 out of 5 Stars

The team was great was very patient with me and helped me out tremendously HIGHLY HIGHLY recommend them!

headshot image of Yoel Stefanos

Loan Officer: Yoel Stefanos

NMLS# 2094709

5 out of 5 Stars

Everyone on my team from veterans United was amazing. Amanda went above and beyond to make sure I was happy and got what I wanted. I will most definitely recommend everyone to go to veterans United to buy or sell a house. THANK YOU SO MUCH

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars

Working with Veterans United was a great experience! Shaine and the team were fantastic. Shaine went well out of his way to help me out, especially after hours because I’m Arizona time. My case wasn’t the easiest and Shaine was always upbeat and so friendly! I was talking to multiple lenders and went with Veterans United because Shaine and the team and couldn’t be more happy. Highly recommend!

headshot image of Shaine Griggs

Loan Officer: Shaine Griggs

NMLS# 2801019

5 out of 5 Stars

Everyone at Veteran's United were quick and efficient. They made a normally stressful process easy.

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Photo submission from Brian W.

Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

My husband and I relocated due to a job transfer. We had a short time frame to find a new home and move. The team worked hard to get us a new home we loved and close on time. We felt supported throughout the process. Overall it was a great working with Aaron, Jordan, and Julia!

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars

Amazing support. The team was always prompt and ready to answer all of my questions. They make the home buying process seamless.

headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars

Yes. My team at Veteran's United was attentive to my needs. They responded quickly to all questions and concerns. They were professional, friendly, and genuinely cared about my process. I really appreciate all that they do.

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

4 out of 5 Stars
headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars

The smoothest, painless experience in home buying I have ever had. Great team and communication. Prompt responses and genuine care from everyone.

headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

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5 out of 5 Stars
headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

5 out of 5 Stars
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

4 out of 5 Stars
headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars

John And Beau were great any questions or concerns I had they resolved very quickly. They were a great help and I would work with them anytime so thank you for everything.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Photo submission from Karen W.

OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

4.5 out of 5 Stars

Process was straight forward and explained in simple understandable ways. Made it a lot easier to go through a usually stressful process.

headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

5 out of 5 Stars

Kapil was amazing. He made everything so seamless for me. He also was always there for my 900 questions that I had. He always had an answer and was always prepared for my next one. I would absolutely choose Kapil over and over again for this process & will definitely recommend him to my friends when they become more prepared to buy houses.

headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars

I would highly recommend Veterans United. Dorian and Danielle and their team were exceptional. Very easy to work with and attentive every step of the way. I can not thank them enough.

headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars

Outstanding team! Professional! Customer detail!

headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

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5 out of 5 Stars

Bobby moss and his team where amazong to work with. They helped me when all hope was lost on closing a house and broke though to help me, working/helping me every step of the way. This team knew how to help somone who is very new like me. Promote head of peers.

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars

They were very helpful from the beginning I had bad credit and they helped get it to a place that would help me get a house and all in a month a half

headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

This is the second time I have worked with Veterans United, and I am pleased to say that this experience was just as favorable as the first. The process was effortless throughout.
I will highly recommend Veterans United to my family and friends.

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Photo submission from Liroy G.

I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars

Working with Veteran’s United was a great experience. Everyone we encountered was kind, knowledgeable, and timely. They all made for a seamless and low stress home buying process. Thank you!

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars

Everyone I worked with was super helpful, wanted to make our experience as smooth as possible, and all around wanted the best for us.

headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars
headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars

They were very helpful and they took their time through the process

headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

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