My whole team did an excellent job, Especially Marc Johnson.
My husband and I are so thankful for Veterans United. We were able to find our forever home, and our team at Veterans United helped us every step of the way. Our team was patient with us, and didn't hesitate to answer any questions we had. I highly recommend Veterans United to any veteran looking for their home. It's comforting to know there is a reliable home loan company out there that veterans can trust to find them their home.
Schandler worked with us through the entire lending process and was always available when we had questions or needed clarification about the lending process.
Veterans United is unparalleled for home buying. I don't think other companies that say that are VA-backed can do what the people at VU can do. The process was well-detailed. The team I had went above and beyond to help me get my first home and become a homeowner.
The team I had was absolutely phenomenal! Very happy with my first home buying experience.
Very responsive. Fully engaged. Treat the home buying experience as if they are helping a family member.
A great experience from start to finish with the entire team.
I would absolutely recommend Veterans United!!
Mrs Beasock
And the entire team did such an amazing job helping my wife and I get into our new home!
I was worried that being on a deployment would’ve made this process nearly impossible but Mrs Beasock and the whole went above and beyond for us!!
Very friendly and hard working team. However they seemed slightly inexperienced due to a few mistakes made along the way. They might succeed with a more experienced team lead. But overall we made it to closing.
Response from Veterans United
Hey Clark,
Thank you for the feedback. I’m glad to hear the team was friendly and hardworking throughout the process. I’m sorry there were mistakes along the way that made the experience feel less smooth than it should have. We appreciate your honest feedback, and I’m happy to hear you still made it to closing.
If you’d like to share more about your experience, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.
They made the process for buying a house quick and easy.
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I can not stress enough how effective and smooth the process was with you guys. Thank you so much for being a part of this very important milestone for us. Thank you for everything.
Great! I am completely shocked at how smooth this process was. Any issues or concerns I had anyone I reached out to was very prompt, helpful and thorough so I understood what was going on during the entire process.
Communication was spotty between VU, my realtor, and myself.
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
Easiest mortgage process. Always first class!
