Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
475,633 reviews
526 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 475,633 unfiltered reviews

Starting on Page 24 of 15,855. Return to Page 1

5 out of 5 Stars
Photo submission from Kevon E.

Well I finally got my new home and I couldn’t have done it without Mr Shane Ward and his team. They were thorough and knowledgeable about this whole process, quick to answer all my questions and concerns, they would even check in with me when I least expect; just to ask if I have any questions, for that I appreciate and commend them for a job well done. Take a bow team SHANE. So guys do reach out to them and watch they work for you while you sleep.
WELL SATISFIED

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars

First - responsiveness; second- follow up to ensure we took care of our part of the process. . Third-optimal management of the financial aspects which at the end greatly helped us! Thank the whole Team!

headshot image of Michael Ewing

Loan Officer: Michael Ewing

NMLS# 2738218

5 out of 5 Stars
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
headshot image of Britt Blaesing

Senior Loan Officer: Britt Blaesing

NMLS# 1770415

4 out of 5 Stars
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Photo submission from Donald J.

Home buying is a team effort. To have an awesome experience, takes an awesome team. Marcus' team is that awesome team to deliver that stellar experience!Many thanks to you Marcus and your team!

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars

Kid you not they helped me through every step of the process even when life was as making things difficult. I would rate them 20/10 if I could. Definitely would recommend to anyone I know from the service. Thank you guys for everything you done for me and the support.

headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

4.5 out of 5 Stars
headshot image of Derek Kriegshauser

Loan Officer Team Lead: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars

Brian was very helpful and courteous throughout the entire process. Thank you so much!!

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

4.5 out of 5 Stars
headshot image of Heather Carmichael

Loan Officer: Heather Carmichael

NMLS# 2732336

Ready to see for yourself?

Experience first-hand why 379,743 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

I don’t have words for how PROFESSIONAL my va home loan team was on point. Especially for my first time buying a new home. They made me feel like I’ve done it before.

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer Team Lead: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars

Everyone worked together to get our dream home for us, if your looking for a quick process of buying a home consider Veterans United.

headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars

Buying a house can be stressful, but when you have a team that answerers your questions quickly leaving no time for doubt to creep in, that makes the difference. I received a text letting me know to check my e-mail and a call when anyone on the team read my responses and picked up my doubt. I’ve been a manager of teams for 26 years of my 38 years and the cohesion this team has is priceless.

headshot image of Victoria Colson

Loan Officer: Victoria Colson

NMLS# 2340924

5 out of 5 Stars
headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars
Photo submission from Jonathan M.

As a first time home buyer, I went through a rollercoaster of emotions throughout this process. Lance Hopper and his team went out of their way to make sure I knew what to expect through the process. I even had a family emergency during this process that put things on pause. The first thing that Lance said to me was take care of family and we'll still be here. Throughout this process, I did not just feel like another number with Veterans United. As a Marine, I have always had a mentality of "get things done"....but with Veterans United, they made sure I was prepared for the whole process.

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

4.5 out of 5 Stars
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars

They are awesome! A whole team working together to get your dream home for you.

headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars

The loan team was patience and the communication was awesome. Any time I had a question, they were responsive and quick.

headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
headshot image of Nick Kundert

Loan Officer Team Lead: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

Ready to see for yourself?

Experience first-hand why 379,743 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Outstanding! Ryan did everything he could to help us with closing, and even got us money back! We had difficulty verifying employment, which slowed things down, but everyone worked hard together to clear us for closing. Thanks for your work! This is our 3rd time using Veterans United. I know in the future I would be able to trust them again with this process!

headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars

Jamie was really professional in ever way.. He was very helpful and patient with me through the process. Very good at what he does. 10s across the board for him. I've had the pleasure of working with him twice now, and would do it again. Would recommend him to anyone. Very happy..

headshot image of Jamie Hughes

Loan Officer Team Lead: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars

Aaron and Hope were absolutely fantastic! They were very quick and accurate with everything, and even though I’m going through a bit of a crap time right now, they were totally understanding and made stuff happen!

headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars

First time homebuyer here. An ounce below clueless when it came to home buying but with this team they answered all my questions, walked me through every step and even had videos in the app on what to expect next. I can’t recommend them enough.

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Photo submission from Jeremy L.

Home buying can be stressful especially when you’re juggling regular life with a bunch of kids. Understanding the lending process let alone a VA Loan was a lot of work (for me). Veterans United made the process simple and my loan officer, Rachel was outstanding! Made the process simple. Clearly communicated every step of the way. And fought for our best interests when the seller was committed to their own best interests. I’d recommend Rachel and Veterans United in a heartbeat.

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars

How do I describe Veterans United? I think I had one of the most amazing teams from start to finish. They walked me through everything. They put it all out there and when they said something and I couldn't remember it. They had no problem texting me exactly what it was that they said they kept saying please call if you have any questions concerns or anything. I swear it took less than a month to get me into my house that I love and I hope that they will continue to work with my realtor Julie Willingham. Because the entire team worked together and got me in this house I highly recommend everybody looking seriously to buy a house to use them.

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

4.5 out of 5 Stars
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
headshot image of Mariano Dowgaluk

Senior Loan Officer : Mariano Dowgaluk

NMLS# 1104979

5 out of 5 Stars

Veterans United was a great big help for me and my family. As a first time homeowner we were anxious about the whole process but veterans United helped ease our anxiety by assisting us from beginning to end. Aimee Hall was our home loan officer and she was amazing and easy to work with. She did an amazing job in assisting us and made sure all our questions and concerns were addressed.

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $75,000 toward your new home! No purchase necessary; see official rules for details.