I cannot say enough positive things about my experience with Veterans United Home Loans. As a first-time homebuyer, I was a bit overwhelmed by the process, but my VA home loan team with Jordan, Christie, and Tessa was absolutely fantastic from start to finish.They were incredibly professional, knowledgeable, and communicative throughout the entire process. No matter how small or silly my question was, they were always patient and provided clear, concise answers that helped me feel confident and informed. They worked diligently to make sure everything was on track, and the entire experience felt smooth and stress-free.Thanks to their expertise and dedication, I'm now a proud homeowner! I would highly recommend Veterans United to any veteran looking to purchase a home. Their support and guidance truly made this a wonderful experience.
Communications was a minor thing.. but got worked out
Kelly Stephens was patient over the phone and explained what needed to be done when I did not want to upload my docs online to the Veterans United Home Loan site. She then contacted the attorney's office to request a hard copy of the signed closing docs to be sent to me through the US postal service - that were not provided to me at the day of the May 11, 2020 closing (and really should have been - as was done through my experience with other house closings in the past over my 23-yr, 7 mo. military active and civilian career, I had signed 2 copies at same time - one for me and for the other copy to stay for file of seller personnel)….It was a horrible closing experience through a "pandemic" - that was used by the builder attorney office as an excuse not to have any others attend the closing but office admin. and me, so a thank you here to Kelly! A hard copy was finally received at my new address on June 10.....
Jessica was awesome, very reliable.
Levi and the team are awesome to work with made all this process so easy and explained everything 100% will recommend 👍 .
Best lender experience we've ever had in buying our 7th home. !
My Team was really wonderful to work with answered all my questions and helped me even when i was overseas great job
Veterans United made buying our new house so easy. They went above and beyond- they were accessible when I had questions or concerns, and moved quickly to ensure closing was as soon as possible.
100% top-shelf people... professional & quick to respond and help.Best of the best...
Easy process. Great experience. Kelly was very professional and knowledgeable. She was responsive when needed and made the process easy. I appreciate her attention and detail. I highly recommend her to anyone when looking to purchase a home.
Veterans United made the entire home buying process straightforward and quick!
Whole staff was amazing. Kelly was great!
These staffs are wonderful to deal with and they go behind expectations
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Experience first-hand why 350,926 homeowners give us a perfect score!
Great with everything, and alot of assisting, thank you for giving the house i want
I'm so glad that I called veterans united. I've never been so impressed with a company that is for the people. They always went above and beyond to help me out with whatever it was that I needed. If there was ever a problem they always had a solution for me! Home rates are a little on the higher end right now, but Veterans United was by far the lowest and helped me to be not as scared to look for a house. They are super accurate with their estimated mortgages and there are no surprise fees when it came time to close. If I ever buy a house again, I will look no further then using Veterans United.
Happy with my experience. Kept in contact with us all the way through the process.
It was a pleasure working with you all. The process was seamless and very efficient. I loved the experience I had in dealing with you all.
