Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
467,873 reviews
912 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 467,873 unfiltered reviews

Starting on Page 244 of 15,596. Return to Page 1

5 out of 5 Stars

Crystaline and her team will have your back through the whole process and beyond. Highly recommended!!

headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars
headshot image of Tyler Adolphson

Loan Officer: Tyler Adolphson

NMLS# 1807599

5 out of 5 Stars

Team was very helpful and Matt always kept me updated even when communicating was difficult on my end, he always found a way

headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

4.5 out of 5 Stars
headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

4.5 out of 5 Stars

I found everyone at Veterans United Home Loans to be incredibly helpful and honest throughout the entire process. Buying a home can be stressful at times, but Kayla, Kelly, and the rest of the team were always available to answer my questions. They were kind, patient, and eager to help me work through any issues that came up. I truly felt supported every step of the way. Thank you so much!

headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Photo submission from Marcus W.

Thank you Veterans United, for the easy process of obtaining a home loan, and also thank you to our Loan Agent, John Sullivan, and his team. I wasn't sure if the picture that my wife uploaded went through so we are posting another one. Thanks again Veterans United, I dont think we could have gotten much paperwork completed even during covid, without you. Marcus and Linda Wofford.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars

Honestly, I couldn't be more pleased with the entire process! Torri Thomas was simply outstanding! I felt like I was her only focus for the day. She answered all my concerns and questions and pushed on my behalf to make sure the closing was completed in a timely manner. Jeffery Howard kept me informed every step as well. Great teammates!

headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

5 out of 5 Stars

Holly and the entire Team working with me kept me fully up to speed, informed, knowledgeable and on track. Always offering to explain or answer questions, constantly more than willing to help however needed. This also includes my Agent, Tiffany Copas, who was just as outstanding as the Team at VU.
There are no exceptions to this. EVERYONE associated with my home purchase was 110% , professional, informed and together.
Even the very few “glitches” that arose in expectantly, were handled ASAP and fully in a hot minute.
I am very happy and more than satisfied with the relationships and abilities seen in everyone involved with me.VETERANS UNITED was a wise choice for me and I’d both use them again if a need, and highly recommend VU to anyone interested in my feelings and thoughts, opinions.Ladies and Gents associated with VU, Y’all did a bang up job and knocked it out of the park!👍🫡Thank you!

headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

5 out of 5 Stars

Very professional answer every question very thorough

headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
headshot image of Kaimiloa Ah Mook Sang

Senior Loan Officer: Kaimiloa Ah Mook Sang

NMLS# 2127132

5 out of 5 Stars
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

Ready to see for yourself?

Experience first-hand why 373,100 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Just a great experience from start to finish. The website and App keep you focused by producing "To-Do Items". Highly recommend!

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars

The loan team was amazing and extremely helpful with any and all questions. Made everything easy!

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars

Amazing. So organized. So helpful. Process so smooth.

headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars

Ashley and Olivia were absolutely amazing, answered all of our questions, kept us updated and informed every step of the way.

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

Shane and Derrick were awesome. They gave really good insight and answered all questions promptly. Their guidance through this process was unmatched!

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
Photo submission from Jason W.

Veterans United made a process that I have always been apprehensive of an easy, painless, and ultimately rewarding experience.My Loan Specialist, Rob Hegstrom, was an absolute rockstar from start to finish. As a first time homebuyer I had plenty of questions. Rob took the time to explain the entire process to me and continued to keep me informed of any progress throughout the loan lifecycle.Veterans United also provided me with a realtor referral, Jason Todd. Jason Todd and his team were fantastic. I enjoyed working with them so much, I am referring my parents over to him to find their new home.In addition to all of the above, Veterans United provided a loan concierge of sorts that would frequently check in on me to make sure everything was moving along smoothly. They even provided me with links to all my utilities and services at the new house that I could choose from.Awesome experience.

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars

Working with Zack and his team at Veterans United was truly an outstanding experience from start to finish. As VA loan borrowers, we felt completely supported every step of the way. The team was always quick to answer our questions. They made sure we understood the process, which gave us a lot of confidence.
Our concierge, Jared was an added bonus. He was incredibly helpful, offering thoughtful guidance, helpful tips, and useful tools that made everything feel more manageable. It really felt like we had a full team behind us.
One of our favorite parts was the app. It kept us informed at every stage and made the process so easy to follow. The to do lists were especially helpful in keeping us organized and on track, which made a potentially stressful process feel smooth and straightforward.
We couldn’t be happier with our experience and would highly recommend Zack and his team to anyone looking for a knowledgeable, responsive, and supportive lender. They truly went above and beyond!

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars

I was pre-approved with another lender and under contract and was running into issues with underwriting. Rob and his team were able to make the deal happen quickly and on time! So happy I chose to make the move to VU and have been recommending them every one I know!

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

4.5 out of 5 Stars
headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

5 out of 5 Stars
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

Ready to see for yourself?

Experience first-hand why 373,100 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

The whole team was awesome 👌

headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars

Everybody at veterans united was very helpful. And took care of everything I needed to buy home.

headshot image of Christopher Bowen

Loan Officer: Christopher Bowen

NMLS# 2486519

4.5 out of 5 Stars
headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars

My Veterans United experience was very good everyone was interested in making sure you're comfortable with the process and offer all that's available true professionals my whole team.

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Photo submission from Candice W.

I’m grateful to have had Mike Mange and his team to provide a stress free and seamless home buying experience!

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

4.5 out of 5 Stars

When everyone else said no, they got it done

headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars

Phil and his team were very helpful and went above and beyond to make our experience a pleasant and smooth one. Thank you Phil and Zack!!

headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

4 out of 5 Stars
headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

5 out of 5 Stars
headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars

Through friendliness knowledgeable

headshot image of John Kiely

Loan Officer: John Kiely

NMLS# 2709243

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Start Here: 0% Down VA Home Loans
3,641 Veterans started their online quote today.