Wesley earl and his team went above and beyond to ensure we my wife and I, were qualified and approved for the loan, and kept us in the loop every step of the way, there was no guess work, it was spelled out what doc’s they needed, signing everything was so easy, our real-estate lady, was very impressed with their communication back and forth to ensure a smooth closing. She stated she would like to strike up a close relationship with Veterans united to help other veterans.
Kelly Stephens was patient over the phone and explained what needed to be done when I did not want to upload my docs online to the Veterans United Home Loan site. She then contacted the attorney's office to request a hard copy of the signed closing docs to be sent to me through the US postal service - that were not provided to me at the day of the May 11, 2020 closing (and really should have been - as was done through my experience with other house closings in the past over my 23-yr, 7 mo. military active and civilian career, I had signed 2 copies at same time - one for me and for the other copy to stay for file of seller personnel)….It was a horrible closing experience through a "pandemic" - that was used by the builder attorney office as an excuse not to have any others attend the closing but office admin. and me, so a thank you here to Kelly! A hard copy was finally received at my new address on June 10.....
Everything went smoothly throughout the process. I enjoyed using the portal to upload and review documents.
Very helpful and always checking in with updates and Very friendly! I Couldn't have asked for a more helpful and informative group! Thank you'll So Very Much
Overall a great experience dealing with Veterans United.
This is my second time going through Veterans United and each time they never cease to amaze me. Great communication and execution throughout the entire process!
The personnel at Veterans Home are experts in their field. They know the answers to any question you may have about the loan process. I have never seen a more well organized organization with experts in every field. They made the loan process very easy and was very efficient. Both my wife and I Their customer service was above all the best, and webrate them with five(5) plus stars. Thank you Veteran Home Loans for helping our dream come true!
I had an exceptional team! They worked hard to make everything easy flowing and I’m in my house now thanks to them!! 😊
Easy process. Great experience. Kelly was very professional and knowledgeable. She was responsive when needed and made the process easy. I appreciate her attention and detail. I highly recommend her to anyone when looking to purchase a home.
Great customer service and detail to attention!!
Loan team was awesome! Thank you so much!
Sarah and her team did an excellent job. From our first inquiry regarding a home loan to the end, we felt fully supported and satisfied. She even went out of her way to send us a cute sign for our new home. Thank you for all of your help!
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We could not have asked for a better team!
Happy with my experience. Kept in contact with us all the way through the process.
I was thoroughly impressed with the professionalism and personal interest that Michael and Greg had with us. Everyone with Veterans United went out of their way to make us seem like we were their only customers.
