Communication on what military documents was needed was not made clear until it was to late. I had to switch to a conventional loan.
At the closing there was a glitch about the requirements to wire money to the title company. I asked Nikki and Steve on what was going to be needed on the day of closing and how to be ready. They did not provide that guidance. On the day of closing I was unable to wire money from my bank because I was not prepared. My bank will not do wire transfers on line. I did not know this because did not know to ask the question. I had to drive 3 hours to a bank branch on the day of closing to do an in person wire transfer. Not to mention it was me who was able to research and discover how to resolve the issue. I felt very alone, disappointed, and worried at the closing.
It’s unbelievable. Our first home purchase went pretty smooth thanks again.
I appreciate everyone who was apart of the process and helped me along the way. This was a very smooth and fast process. Nothing I would change about how everything went. Thank you everyone!
Veterans who are looking looking for a home loan you have found what you are looking for. I have financed homes in the past and this was by far the best company.
This process and this team were absolutely outstanding. As soon as we found the house, we were looking for they help take control and led us to the finish line. I can only offer my highest praises for this team and my utmost gratitude for everything they have done. Thank you all so very very much.
As a first time buyer, I can’t imagine the process being made smoother or easier. Great job, and thanks to Veterans United for all you do for veterans!
I had previously worked with VU during a recent purchase that fell through. I had a horrible experience with a different real estate agent KayCee Del Valle. She tried to railroad the process and eventually blamed me for cancelling the contract. She also attempted to keep my earnest money. But after I reported her to the state realty commission my earnest deposit was partially refunded. She however kept my due diligence deposit. I will formally report her actions to the state of North Carolina in hopes that her license will be either revoked or suspended. The house she was attempting to sell has mold and is not structurally sound. She lied about every aspect of the sale and condition of the home along with the responsibilities of a broker.
Just so thankful to you ALL...and MUCH blessings to you ALL during the holidays.
Our first time home buying process was literally as perfect as it could be. Everyone was super informative, answered all of our questions, and was there with us every step of the way. We loved their enthusiasm and how detailed they were when it came to inspections, the process and what would happen afterwards. We are incredibly grateful for our team and will absolutely recommend them to everyone.
Thank you to Ryan Herman and his team, from retirement to cancer survivor to homeowner. I can't take creditvwithout my loan agent, I appreciate you guys for being ESSENTIAL to me during the pandemic. True definition of Veterans United
Veterans United was great to work with and would recommend them to friends and family. Was very appreciative of the fellow coworker that recommended VU to myself. I do hope my loan stays with VU throughout the life of the loan and isn’t pushed to a secondary entity.
The entire VU team was great to work with. Paige I think deserve the MVP seat here for her hard work and great communication through email.
I started looking for a veterans loan company on a Saturday night and before I could get finished my phone rang and it was Veterans United. After answering some questions then by Monday afternoon early my loan was approved, Josh did a great job dealing with me and answering questions and keeping me on the right path. All in all, I would recommend Veterans United to any veteran.
The entire team provided excellent support and assistance throughout this home buying process. I thought it would be challenging as this was my first home purchase and buying while overseas. However, I received an overwhelming amount of friendly and courteous support from everyone that made this extremely easy! Please extend my deepest thanks to Molly, Tiffany, Anthony, Sam and everyone else that ensured my family has a home upon my return from overseas!
Veterans United was so helpful every step of the way. They gave you the feeling that even though you weren’t the sole customer they were going to put every effort to make you feel like you were their number one priority. My real estate agent said “I’ve never worked with Veterans United before, but that was the smoothest VA loan process I have ever seen.”
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Great communication, very helpful, kept us informed through the entire process!
Everybody did a great job. Made things easy . Thank you
Alea is amazing and is on top of her game!
My experience with Veterans United was excellent. I had made several changes along the way but they were very understanding and supportive.
