V A Homeloans are easy to work with, they were not pushy, let us take out time to find the right property.
Thank you to Lucas H. & team for helping my husband and I, first time home buyers. We had a lot of questions and concerns throughout the home buying process and our loan team did their best to help us. We love our new place and the condo is perfect for the two of us and our fur babies. We’re having a lot of fun setting up our home. Thanks again
Recommending to other veterans.
What else can I say but wow. This team my family and I worked with was nothing less than amazing! Answered every question for us, trust me there was a lot first time home buyers here. Really stayed on top of everything even getting seller side to work faster a push for an accelerated closing. Outstanding performance by the whole team couldn’t ask for better care.
The amount of times the ball was dropped was pretty upsetting. I had to call regularly for updates, to make sure things were sent. Overall was not a good experience
Response from Veterans United
Hi Colby,
I’m really sorry to hear about your experience—it’s clear that we didn’t deliver the level of communication and support you deserved. Having to chase down updates and follow up regularly can be exhausting, and that’s not how the process should feel.
We’d like to take a closer look at what happened and see how we can improve moving forward. If you’re open to sharing more, please don’t hesitate to reach out to my team directly at 1-800-212-5200 or ClientAdvocate@vu.com. We’re here from 9 a.m. to 5 p.m. CST, but feel free to contact us anytime, and we’ll follow up as soon as we can.
This was a pleasant experience. Veterans United made the horror stories of home buying seem fictional and really care for their clients. They are knowledgeable and fight to get you the most for your money during this financial milestone. The only lending company my wife and I will
Ever recommend.
Everyone on this team is very concerned with helping a veteran and can't be any friendlier.
They have been awesome to work with and we really appreciate it. It has made the journey so much easier. I recommend them to anyone wanting to acquire a home loan.
Ready to see for yourself?
Experience first-hand why 327,898 homeowners give us a perfect score!
Great working with them, they never made me feel like I was alone in this process. From start to finish, provided exceptional service and support, and answered any question I had.
As with my first house purchase, the team was great in keeping things moving and on track!
This was a very pleasant and easy experience through Veterans United, even with a global pandemic going on.
I'm recovering alcoholic of 30 years and mentally I'm not breathe good and everybody there was very professional and understanding and helpful I want to thank each one of you for your patience with me and please forgive me for my shortcomings
