My VA loan process was smooth and I close my house in less than one Month, we really appreciate the service and availability of the loan team and the realtor agent throughout the whole process. The loan officer was helpful through the loan process and how to lock the best interest rate .
It was absolutely a pleasure working with Justin and Jordan. I highly recommend them
Sarah and Megan were rockstars!
My loan specialist and his team were professional, helpful, and accommodating. The process in dealing with the was not stressful. There was a small hiccup with underwriting near the end but Ryan addressed it promptly and we closed within a reasonable time.
There are NO words that can truly express the GRATITUDE I have for my Veterans United DREAM TEAM! Within a month I went from renting to owning and for that I am truly GRATEFUL! Thanks for making my home buying experience one that I will NEVER forget!
All the people that I worked with were outstanding
I wasn't very happy with the loan team toward the middle to end of the process. There was a lot of "we need this", "we have to do that," all at the very last moments. There was even an issue on the day of closing. Come on... Do better.
Response from Veterans United
Kevin, thank you for taking the time to share this information. Last minute requests often create additional stress, and we apologize that your experience was negatively impacted. We are glad that you are a new homeowner and we want to reassure you that your comments will be used to help future clients. It is our goal to prevent a similar experience and continue to hold ourselves accountable for outstanding customer service.
This was a great group to work with. They kept me informed of everything going on, and what to expect next. Couldn’t have asked for a better experience.
I would definitely recommend Veterans United to family & friends
My loan officer was the best. She had faith when I didn’t. I’m glad Aimee put up with me and my attitude when I had doubts. She was very knowledgeable and HONEST!!! My husband and I appreciate her very much. I highly recommend her and wish I could do/give her more. Aimee made my experience a lot better. I’m glad I trusted her to get the loan sealed!!!
Brittney Wilhite our Loan Coordinator, was amazing too. Answered my questions, and always kept me updated during the whole process… She was fantastic to work with too!
Had a great experience with my veterans united team, they guided me the whole way and made buying my first home a breeze.
