Veterans United is a wonderful customer service company yes there are a loan company but my experience it was all about my wife and I and how they could help us get into a new home. Always had our six, another mission accomplished.Thanks
The Holland’s
I was originally going with NFCU because I’ve used them before. I quoted with VU only to use the lower rate so NFCU could price match it. I actually had no intention of using VU other than for that purpose. However, Justin Hudson’s level of customer service immediately impressed me. To a point that I likely would have went with VU even if they couldn’t beat NFCU rate. Thankfully Justin was able to meet their rate and I jumped ship to a MUCH more organized and enjoyable house buying experience. From the website, to the loan team, to the socks and doormat, every single aspect of VU was far better than NFCU. Veteran United is the Chick-fil-A of home mortgage companies and your customer service model should be the gold standard others should follow!
VU was so helpful throughout the entire process, very patient with me and very professional. I really appreciate everything. So HAPPY now that we finally closed. Thanks so much to everyone that assisted in the process. I will definitely recommend any Vet to VU.
Rob, cara and our initial loan Eric were absolutely amazing throughout this entire process. We felt heard, understood, respected and prioritized during the entire experience. Even with issues brought up through the title process they pushed through and we were still able to close early. I have nothing but praise and gratefulness for each and one of these team members. If any of my fellow veterans are looking at purchasing a home I will absolutely be recommending not only veterans United but these guys specifically. Thank you all!
Great experience
This was my third time purchasing a home through the VA (first time with Veterans United) and by far the most pleasant. Veterans United is very thorough and make sure you are well taken care of.
Special shout-out to Julie Davis. You had no business working with me to get my credit straight. But you did and I wanted to say thank you, you are the best and I hope they keep you around forever!
Celina Mowrey and her team were absolutely fantastic to work with! They provided the hands down best home buying experience that my wife and I have had so far. I will definitely be a returning customer of theirs as well as Veterans United. Truly provided exceptional service all of the way through the home buying and home loan process! So very thankful to work with Celina and her team of professionals. I would reco.mend their services to anyone and already have. Thank you once again for everything. It was truly an honor and privilege!
This was my first time buying a house. I did not realize what all was involved. They walked me thru every step and made it easy as possible. If anyone would ask if I would recommend then the answer would be absolutely I would. Thank you for all your help.
Ashley Stratman was our go-to person and bent over backward to make our home buying experience a great one! Give that lady a raise (a big one!).
To my Veteran Brothers and Sisters, don't look at any other mortgage company; Veterans United is it. They will get you squared away and cover your six at every step. Blessings
GREAT Service and Communication. GreT job
Great overall experience. I've already been recommending Veterans United to friends.
Veterans United was amazing and I would recommend it to any veteran out there!
