Kelly Stephens was patient over the phone and explained what needed to be done when I did not want to upload my docs online to the Veterans United Home Loan site. She then contacted the attorney's office to request a hard copy of the signed closing docs to be sent to me through the US postal service - that were not provided to me at the day of the May 11, 2020 closing (and really should have been - as was done through my experience with other house closings in the past over my 23-yr, 7 mo. military active and civilian career, I had signed 2 copies at same time - one for me and for the other copy to stay for file of seller personnel)….It was a horrible closing experience through a "pandemic" - that was used by the builder attorney office as an excuse not to have any others attend the closing but office admin. and me, so a thank you here to Kelly! A hard copy was finally received at my new address on June 10.....
Smoothest home buying process ever. Clear communication, no sugarcoating, and they handled the chaos so I didn't have to. Closed on time and got the keys without drama. 10/10 would recommend.
Absolutely wonderful experience and can't say enough about the team we had, Steven and his group was easy to walk us thru everything.
Thank you guys. For everything. I have already and will continue to recommend vets united to all my veteran friends and customers
Easy process. Great experience. Kelly was very professional and knowledgeable. She was responsive when needed and made the process easy. I appreciate her attention and detail. I highly recommend her to anyone when looking to purchase a home.
My lender Collin Cochran made the homebuying process go smoothly. He answered all my questions I learned some things , he always answered my calls and kept me aware of the process every step of the way. I am glad to know he can help me determine a good time for me to refinance in the future. Now I have a great contact and I will be recommending to my neighbor. Very positive experience
Just follow their directions, ask questions if you don't understand. They are there for YOU.
I had a fantastic time with Spencer and Alix
Jon and his team were outstanding. I would definitely recommend VU and Jon especially.
Gage and his teammates did a wonderful job helping us get approved to get our first home I would recommend Veterans United to anyone needing to purchase a home
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Happy with my experience. Kept in contact with us all the way through the process.
Ever person on my team has has worked so hard from the start to the finish has made this journey I personally have can't thank you enough a first class group Thank you one and all
Everyone that we have delt with has been amazing. Couldn’t ask for a better team. Thank you all so much
