My loan team was excellent. They made my dream a reality. I would definitely recommend them to anyone.
Everyone involved was wonderful. Everything ran smoothly and professionally. Couldn't ask for better people.
Kelly Stephens was patient over the phone and explained what needed to be done when I did not want to upload my docs online to the Veterans United Home Loan site. She then contacted the attorney's office to request a hard copy of the signed closing docs to be sent to me through the US postal service - that were not provided to me at the day of the May 11, 2020 closing (and really should have been - as was done through my experience with other house closings in the past over my 23-yr, 7 mo. military active and civilian career, I had signed 2 copies at same time - one for me and for the other copy to stay for file of seller personnel)….It was a horrible closing experience through a "pandemic" - that was used by the builder attorney office as an excuse not to have any others attend the closing but office admin. and me, so a thank you here to Kelly! A hard copy was finally received at my new address on June 10.....
We have purchased two homes with the help of Veterans United. I can't sing their praises enough. They were always there to answer any questions we had and continually provided updates throughout the purchasing process. Matt Rheel and his team are amazing. Even our realtor commented on how professional and "easy to work with" Veterans United is. I would recommend VU to anyone buying property. 10 out of 10 service!
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My VU Team made everything so easy and were there to help whenever I needed them. If I could give them an 11 I would. Highly recommend to whoever is looking into a home purchase.
Everything went great!
This company was a pleasure to work with and it was done very quickly!! For all the stuff going on especially the Covid-19 stuff. The process was very smooth.
Jake, Doug, and their team were incredible—professional, attentive, and with me every step of the way. As a second‑time customer, I can confidently recommend them to all my fellow veterans.
The Team at veterans united was awesome they were professional, prompt with response to our questions.
The system they have to obtain information needed to complete our loan was very user friendly.
They were a great experience.
Thank you Chris and Jake.
We will always recommend your services.
Safe travels.
Linda and Gary.
Communication was great... Timing was as expected... Overall, positive experience
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everything was quick, easy, and spot on. very responsive to any qstns
Easy process. Great experience. Kelly was very professional and knowledgeable. She was responsive when needed and made the process easy. I appreciate her attention and detail. I highly recommend her to anyone when looking to purchase a home.
Great help and communication
