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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
475,451 reviews
514 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 475,451 unfiltered reviews

Starting on Page 257 of 15,849. Return to Page 1

5 out of 5 Stars
headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

4.5 out of 5 Stars

Ted and his team were outstanding. We had a few areas for improvement with underwriting (i.e., requesting partial documents more than once and then ultimately needing the whole document anyway), but I couldn’t be happier with the team.

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Spencer Yoggerst

Loan Officer: Spencer Yoggerst

NMLS# 2734286

5 out of 5 Stars
Photo submission from Richard W.

I will be recomending veterans United home loans to every veteran that is looking to buy or refinance a house! Thank you veterans United for my new home!!!

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
headshot image of Hanna Mohesky

Loan Officer: Hanna Mohesky

NMLS# 2016130

4.5 out of 5 Stars
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

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5 out of 5 Stars

I was a first-time home buyer and had absolutely no idea how to obtain a mortgage. Enter Veteran’s United! They made it so easy. My loan team, Josh B. and Tyler M. were incredible! Knowledgeable, professional and just a pleasure to work with. It was so nice to deal with people who actually know what they’re doing. And the team at VU certainly do. I cannot thank you enough!

headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars

These people are AMAZING!!!! Walked us through the whole process.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

4.5 out of 5 Stars

Staff communicates well and are clear on needs and expectations. Very kind and willing to answer questions.

headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

4.5 out of 5 Stars
Photo submission from Jairo R.

The name says it all - Veterans United - they are truly united into helping achieve their goal in buying you a house. It was my first time buying a home, and only issue I had was from a outside third party and VU was able to assist with that. I'm happy with the advice and assistance they have given me.

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars

My wife and I are very thankful for Bill and his team. He keep took care of us through out the entire process. He answered all our questions
and made our dream a reality. We are truly thankful for all he did for us!

headshot image of Bill Stoldt

Loan Officer: Bill Stoldt

NMLS# 1960610

5 out of 5 Stars
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars

Emmett was so wonderful to work with, answered all of my many questions about the process and what everything meant!

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

2 out of 5 Stars

That brings united got my loan based on my income, which was $4100.02 weeks after I closed on my home the VA cut my pay to 2100 for no reason with no factual basis at all if they don’t get this fixed right away, it’s very possible that I will lose my home for reasons that are absolutely false

Response from Veterans United

Hi Mark,

I'm so sorry to hear about the situation you're facing. I can only imagine how stressful it must be to have your income change so soon after closing and the uncertainty that creates for you and your home.

I'd like the opportunity to better understand what's going on and review your concerns with you. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com so we can look into your experience together.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars
headshot image of Eric Wetz

Loan Officer: Eric Wetz

NMLS# 1842871

5 out of 5 Stars
headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
headshot image of Jen Huppert

Loan Officer : Jen Huppert

NMLS# 2596620

5 out of 5 Stars

The 3rd house I have bought and VU made it so easy. Everyone was super friendly and knowledgeable. Would definitely recommend anyone.

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Photo submission from Colin S.

John Parker is exceptionally knowledgeable, he is quick to respond and was extremely helpful through the entire process. This is my second home loan he has helped me with. John is the absolute best.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

4.5 out of 5 Stars
headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

5 out of 5 Stars

They made it stress free and easy to complete and now me and my wife have our first home

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

5 out of 5 Stars

Veterans united was great! Would recommend to anyone needing help through the process of home buying.

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars

It's a process that takes some time and effort on everyone's part. They all did a fine good. Thank you very much.

headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

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