The process of using Veterans United was easy and amazing. Alex, Taylor, Jeffrey, and Megan all helped me and were magnificent! Their customer service was above and beyond and I could not have asked for a better team to help me. the process was simple and easy, and they were in contact with me nearly daily and assisted me in every way possible. If I had a question, they were prompt to answer me and they were great at explaining things in a way I understood it.
Everyone that was part of the process was knowledgeable and extremely helpful. The web page is easy to navigate and you clearly understand what you need to do.
Quick, easy and stress-free process from starting the initial paperwork to the final closing documents. The process was flawless!
Thank you!
Rob Wahl
Very thorough on what is expected, very up front and easy to understand. The agents were very friendly and kind. Thank you for all your help. I am enjoying my new home immensely!
My sister and her husband recommended Veterans United to me, even when I said I didn't think I had enough time in service. Let me tell you, these loan specialists are amazing! They help you through the entire process from helping you find all of your military records to finding a realtor on through to signing day. If you truly want to buy a home, talk to them. It's worth your time.
Absolutely great organization helping veterans secure homes stress free.
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Veterans United made the home buying process smooth and straightforward. As an active duty Soldier, having a lender that understands VA loans and works efficiently made all the difference. The team was professional, responsive, and genuinely cared about getting us into our home. I would absolutely recommend Veterans United to any fellow Veteran or service member.
They did the heavy lifting. I had a realtor that wasn't giving me a lot of see time with houses; they got me another one. I work off shift and needed a team to work around that; they showed up. I needed updates, phone call questions and options; they provided.
I was a first time home buyer but the team I got assigned did a great job at guiding me through the home buying process and answering all my questions. Especially Aaron and Charmia!
Process was simple and easy to get approved. Andy Miller was fantastic to work with. Was kept in the loop during entire process, and had everything explained to me in detail as I was a first time home-buyer. He made sure all of my questions were answered and never made me feel "rushed". Highly recommend ????
This is the first time we have purchased a home and my-my, Paul, Melissa, Brandon.. everyone on that team helped me understand and make this process less stressful. Thank you for everything and God bless you all. Absolutely will look forward to using Veterans United again!V/r,
Kenny
They made the process super easy and simple, my lender Seth went above and beyond during a hiccup we had. He’s amazing definitely recommend using Veterans United
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If everyone working at Veterans United Home Loans is like John Schnurbusch and Bryan Kay, the company would go a long way. The guidance and help these two gentlemen gave me through my home buying experience is top notch. I am glad I worked with these two. Any time the two of you are in Atlanta, look for me. My number is [REDACTED BY VU]. I will be cooking African food for you all. Bryan! Don’t forget to send my T-shirt to my new address: [REDACTED BY VU].
Thanks!!!
Daniel Keteku.
Very helpful and polite
Kelly Stephens was patient over the phone and explained what needed to be done when I did not want to upload my docs online to the Veterans United Home Loan site. She then contacted the attorney's office to request a hard copy of the signed closing docs to be sent to me through the US postal service - that were not provided to me at the day of the May 11, 2020 closing (and really should have been - as was done through my experience with other house closings in the past over my 23-yr, 7 mo. military active and civilian career, I had signed 2 copies at same time - one for me and for the other copy to stay for file of seller personnel)….It was a horrible closing experience through a "pandemic" - that was used by the builder attorney office as an excuse not to have any others attend the closing but office admin. and me, so a thank you here to Kelly! A hard copy was finally received at my new address on June 10.....
My team was awesome
Extremely professional and knowledgeable.
