Brad Quint jumped through a lot of hoops to help me secure a loan and grant when it was available. I had to ask him to run so many quotes and loan estimates that I’ve lost count. If this was any other lender I would have imagined they’d have stopped after the 5th go, but not Brad and VU. I have nothing but good things to say about my experience and the folks that I worked with. Again, huge kudos to Brad and co.
11/10 work put in for me and my family.
My wife and I are very please with the services we received from Veterans United, especially Mr. Clint Hamilton who have been very patient, very helpful in every way possible, He never missed to return my phone calls, text messages and he kept me updated on things that i needed to know in regards to my loan. I am very happy to have met Mr. Clint Hamilton and I definitely encourage anyone who is planning to get a home loan, to use Veterans United for their home loan services. To you sir (Mr. Clint Hamilton), I can't thank you enough and all your staff for your patience and true concern for us. Thank you Sir and God bless!
When we first met Travis Ward, he was just a loan officer. After a few months of interaction with Travis, he became our trusted friend. Travis is warm and articulates. He knows his product very well. He took his time to explain all of our questions within 24 hours. Besides those outstanding attributes, what stand out the most about Travis are he is very patient and his ability to listen to our questions/concerns, he waited for us to finish our questions completely before he responds. Travis never once (never) jumped in the middle of our sentences. We would definitely refer him to our friends and family members for VA home loan. It would be a mistake should Veterans United not to retain his service nor inadequately compensate base on his outstanding skills, personal and professionalism!! Warm Regards,Khoa, Susan and Nhat Huy (from San Diego, CA)
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The best customer support I have ever received. Awesome job.
They are absolutely awesome!
Thank you to Lucas H. & team for helping my husband and I, first time home buyers. We had a lot of questions and concerns throughout the home buying process and our loan team did their best to help us. We love our new place and the condo is perfect for the two of us and our fur babies. We’re having a lot of fun setting up our home. Thanks again
The whole team that help me get into my home was absolutely great!
Veterans United has been great to work with and really helped me gain the confidence to buy my first home!
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Loan process was very easy. Using the app to upload docs was great because I was able to do it on my schedule.
Sara Treat was an incredible loan officer who walked us through every step of the process. She was so helpful and answered every question I had with so much details. She made our move pleasant, simple, and easy! Great experience from start to finish!
I really enjoyed the process with Veterans United. It was streamlined and the portal and group text made it easy. I am giving a 10 because the everything went much smoother than my previous VA loan with a different lender. The team was personable and did a good job at making the personal connection that can sometimes lack with remote/internet-based services. Our lender and title company did make positive comments about this process.There were a few times near the end that I left messages and didn't receive calls back of at least acknowledgment of receipt. This is a small blip in the process and admittedly there might not have been much to discuss but as a mortgage lending team you all deal with folks in the midst of the most chaotic time in people's lives. Providing peace of mind and helping assure confidence in the process can go a long way especially at the end when things are moving so fast.The process was fantastic - the team was knowledgeable - there were no surprisedThank you for the gift - the girls love the book, and my 4-year-old is sleeping with the dog toy.
Pleasure to work with!
