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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
448,410 reviews
480 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 448,410 unfiltered reviews

Starting on Page 259 of 14,947. Return to Page 1

5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars

Online signatures make buying a home easy.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Photo submission from Khoa T.

When we first met Travis Ward, he was just a loan officer. After a few months of interaction with Travis, he became our trusted friend. Travis is warm and articulates. He knows his product very well. He took his time to explain all of our questions within 24 hours. Besides those outstanding attributes, what stand out the most about Travis are he is very patient and his ability to listen to our questions/concerns, he waited for us to finish our questions completely before he responds. Travis never once (never) jumped in the middle of our sentences. We would definitely refer him to our friends and family members for VA home loan. It would be a mistake should Veterans United not to retain his service nor inadequately compensate base on his outstanding skills, personal and professionalism!! Warm Regards,Khoa, Susan and Nhat Huy (from San Diego, CA)

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Ashley Stratman

Loan Officer: Ashley Stratman

NMLS# 1175292

5 out of 5 Stars
headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars

Great Service

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

From start to finish, Veterans United made our home-buying experience absolutely amazing! ⭐⭐⭐⭐⭐Kris, Josh, and their entire team were truly outstanding. As first-time buyers, we came in with a lot of questions, but they were always patient, supportive, and quick to explain every detail. Their communication was top-notch and they consistently went the extra mile to make sure we felt confident and excited throughout the process.Closing on our new home was such an incredible milestone, and Veterans United made it smooth, stress-free, and even fun! If you’re a Veteran looking to use your VA loan benefit, this is the team you want in your corner. We couldn’t be happier and would definitely recommend Kris, Josh, and Veterans United to anyone ready to make their homeownership dreams come true! 🇺🇸🏡✨

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

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Experience first-hand why 356,341 homeowners give us a perfect score!

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5 out of 5 Stars

Justin and his team did an amazing job, making the home buying process as smooth as possible. They were responsive, knowledgeable, and professional. I would highly recommend them to my family and friends.

headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars

They were wonderful and a huge help from the very start to the very end. I have already recommended to our fellow navy friends.

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
headshot image of Levi Hoyes

Loan Officer: Levi Hoyes

NMLS# 1884805

5 out of 5 Stars
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Photo submission from Lyndall C.

Thank you to Lucas H. & team for helping my husband and I, first time home buyers. We had a lot of questions and concerns throughout the home buying process and our loan team did their best to help us. We love our new place and the condo is perfect for the two of us and our fur babies. We’re having a lot of fun setting up our home. Thanks again

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

These guys made it easy, and super fast.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

4.5 out of 5 Stars

Quite responsive to any questions or requests.

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars

I have purchased three properties now with Veterans United. They have a personal perspective with me since my first purchase and the process has been more simplified since they have handling my detailed financial information since the first property.

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

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Experience first-hand why 356,341 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars

David and his team worked seamlessly to provide me with exactly what I needed. The team is professional, quick and efficient. Thank you again.

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars

I just can’t say enough good things about our team at VU. Attentive, proactive, resourceful, responsive and one of the best customer service experiences I’ve ever had. Definitely recommend- you won’t regret it!

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Photo submission from Coby L.

Sara Treat was an incredible loan officer who walked us through every step of the process. She was so helpful and answered every question I had with so much details. She made our move pleasant, simple, and easy! Great experience from start to finish!

headshot image of Sara Treat

Loan Officer: Sara Treat

NMLS# 1349192

5 out of 5 Stars
headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

5 out of 5 Stars

This is the second time I have used Ian and Veterans United to finance my home mortgage. The online guidance makes navigating all aspects of the loan easy to understand as you go through the process . Communication with my lending team was fast and responsive when I did have questions or concerns. You are in good hands with Veterans United.

headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars

Process was smooth and took minimal effort from my wife and I to get things in order. The portal was very user friendly and we were able to receive and action documents in a timely manner.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

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