Response from Veterans United
Michael, we are sorry if we didn't provide you the outstanding customer service we strive to achieve for each of our veterans. A member of our Client Advocate team will be in touch to learn what we can do better going forward. We hope you enjoy many years in your new home.
The whole team did a great job working with me through many questions as a first time buyer and was always quick to respond to my inquiries.
Thank you
There were some curve balls but y’all made it happen and I thank you for all your hard work!
Yes it was a bit stressful the past 2 months but my loan team and I worked together to get through it! Would recommend this team to my fellow veterans in a heartbeat! Thank you all again!
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Keep up the great work! Seriously!!
this is the second loan i have took out with Veterans United.i was treated like a member of their famly. they are very professional. and will be honest and respectfull all through the process .and they work hard at getting you the lowest rates. i very highly recommend veterans united
I really enjoyed using Veterans United services. It was awesome to get everything done in there all-in-one process. They provided easy access to the team working on my loan for my new home.
I can’t wait for my next transaction with Aimee and the Team. The team reminds me of Magic Johnson and the Los Angeles Lakers Basketball 🏀 NBA Champions.
Courtney and Lisa answered all my calls, and answered all my questions.
They both were always professional.
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Experience first-hand why 355,477 homeowners give us a perfect score!
I can't praise JB Barton enough. He was an amazing Loan officer. Definitely deserves a raise.
The loan team was very amazing. Everyone was so helpful and knowledgeable about the loan process. Communication was wonderful because everyone responded with minutes of receiving texts, calls and email. They helped me understand all the paperwork and contacted me directly on how they could me move quicker. I would recommend Veterans United to all of my family and friends. Will definitely use them in the future. Thanks for all your help team!
Just can't say enough. All I know is you all made me feel good about buying this house and I feel like you all would look after me even after this purchase. Everyone there take care, God bless you and have a wonderful life.
Always a pleasure! Second time and still amazing to use their services!
