During the process, we had a few bumps in the road but you're team and get an excellent job finding ways to fix them.
Everyone on the team had helped out tremendously. Both Alice and Mike, I couldn't thank them enough with how quick and amazing it feels to be a home owner once again. Truly could not thank them enough!
Everyone that I encountered during the home buying process from Veterans United was extremely helpful as well as professional and polite. All the questions that I had during the home buying process were answered giving me a strong explanation and done so in a timely manner. We were lucky to have such a strong team handle our first home buying experience.
Kyle was the best and jen was the best they wlk me through everthing only problem i had was when my package was past to another officer when Kyle went on vacation they keeped demanding paper but would not explain why except that whats they way it is but when kyle got back it got all worked out and betweem kyle and jen it was great
Everything went very smoothly.Would very much recommend.
Exceptional work by outstanding people.
Thanks again you guys are the best!
Thanks for the help with my first house
We had the most pleasant experience working with each member of our team! This was our first home buying process, and without the guidance and reassurance from them, we would not have had the confidence to make an offer on our dream home. Thank you to each person involved, and we will recommend Veterans United to our service connected family and friends.
It was the experience working with the agents and the loan officers and understanding how important it is with finance and decisions
Veterans United made the home buying process a breeze. My team was the best and top notch customer service!
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The help that we received was exceptional. My family would like to extend our gratitude for the professionalism, care and diligence that the entire team showed us.
Because of my circumstances (separated from a veteran who was not purchasing the home with me) I was not able to get the lowest possible interest rate on the mortgage. That being said, I felt that the rate was excellent and the service provided by Veterans United was outstanding. I am happy to recommend them!A side note: the person who handled the closing on my end was extremely pleased (and a bit surprised) by the speed with which VU processed the faxed paperwork to release funds to the seller.
Josh made sure that we were in the loop of everything throughout the entire process, communication was always the best. His positivity throughout the whole process was greatly appreciated.
Well, shoot, I could write for quite a while about all the positives of working with Veterans United. This is our third time working with them, and even more this time, the system they use to take care of their customers served us so well!!! We are getting a little older, and the ease of going through the processes to reach the final destination of closing out our refinance/loan, well, it was so straightforward I just can’t say enough good about their processes and sequencing. Any Veteran or customer using Veterans United will be shocked at how well they just take on the mission, and get their clients to the finish line. I’ve been involved with some pretty sophisticated operations, and their operation is heads above the rest. Then they throw in the courtesy, professionalism, and a bunch of other just warm and kind ‘stuff,’ and you have a company that somehow transports you to a time long ago. A time when personal attention was truly a priority. It seems now, many businesses truly struggle to establish, and maintain these special relationships with their customers. Veterans United has somehow captured this magic of old, if you will. They are simply an amazing bunch of good people, who help people. And I just cannot say enough good about Team VU! Thanks guys!
Very truly,
Robert and Diane Bradley
