Thank you to Lucas H. & team for helping my husband and I, first time home buyers. We had a lot of questions and concerns throughout the home buying process and our loan team did their best to help us. We love our new place and the condo is perfect for the two of us and our fur babies. We’re having a lot of fun setting up our home. Thanks again
Kris Ball and his team are always there to assist. They walk me through the process efficiently and effortlessly. They answer any questions I have promptly which helps me keep a calm piece of mind. I appreciate all they have done for us. I will definitely recommend them to all my friends and family.
Chris, you're the best.
The whole team at Veteran united was outstanding I thank you ALL
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Joel and his team has helped me several times and each time it has gone without incident. They are professionals and easy to work with. I highly recommend them to fellow veterans looking to either refinance or purchasing a new home! Thanks for all you do!
Can’t get any response regarding my statement after refinancing. My $6k buydown has disappeared.
Response from Veterans United
Hi Troy,
I’m really sorry to hear you haven’t been able to get clarity on your statement and that your buydown funds don’t appear as expected. I can understand how concerning and frustrating that must feel. That’s definitely something we want to look into right away.
Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com so we can review your file and make sure everything is accounted for correctly. Our Client Advocate team is available Monday through Friday, 9 a.m. to 5 p.m. Central Time.
Sara Treat was an incredible loan officer who walked us through every step of the process. She was so helpful and answered every question I had with so much details. She made our move pleasant, simple, and easy! Great experience from start to finish!
Veterans United has lived up to their reputation every time we have dealt with them. They put the veteran first and do everything they can to make it an easy, painless process.
The entire Veterans United team made my home buying experience smooth and trouble free. I wish I did not waste my time on any other mortgage companies.
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Being I have had 4 houses before. Working with Veterans United was a breeze compared to what I went through with the other homes I purchased. Everybody was on board with throughout the process and made it so easy.
The entire loan team at VU was outstanding. Liz, Michael, and more did a phenomenal job making the process simple and kept us informed all along the way. Would highly recommend VU moving forward.
They made the entire home buying process much easier for us newbies. Mr. Ben Choi and his entire team were available around the clock to answer any questions that we had. If I had to do it all over again I would still go with Veterans United Home Loans but I would personally request Ben and his staff. We couldn't be happier
The loan team that we have specifically, Dan has been out outstanding and extremely helpful
