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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

439,590

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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2
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5 out of 5 Stars
Would Recommend

The to do list was a great way to transfer data and documents.

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend
headshot image of Neil Hansen

Loan Officer: Neil Hansen

NMLS# 1766788

5 out of 5 Stars
Would Recommend

The team I worked with were excellent from day one. Made the process quick and easy. Kaleb was on top of every thing that came up along with all of his Courteous and profession team Would highly recommend to anyone to call them first.

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend
headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

0.5 out of 5 Stars

Would definitely not recommend we had an ok experience until the very end and then it was terrible. If we could have gone through a different company but it would have taken much longer. They lied to us about certain credits they had and tried to back track and tell a different story.

Response from Veterans United

Hi Jason,
I’m sorry to hear your experience took a turn for the worse toward the end of the process. I understand how frustrating it is when you feel the information you were given about credits changes later on. That’s not the kind of experience we want for our borrowers, and I’d like to review your file to understand exactly what happened.

If you’re open to talking, you can reach my team at 1-800-212-5200 or ClientAdvocate@vu.com. We are here from 9 a.m. to 5 p.m. Central Time, Monday through Friday, and if you contact us outside those hours, we’ll get back to you the next business day.

5 out of 5 Stars
Would Recommend
Photo submission from Kurtis C.

Everyone on Rob Deleeuw’s team was amazing! We were able to purchase our home fast and efficiently even with the covid-19 pandemic in effect! We are thankful and grateful for Robs team and everyone that touched our home loan process!

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

A great team and process that helped me through every step of the way to my new home!

headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
Would Recommend

Charlie and his team were instrumental in making my dream of becoming a home owner a reality.

headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars
Would Recommend
headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
Would Recommend
headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

I highly recommend Veteran's United. I first connected with them through a Facebook Ad and felt like everyone I talked to from then on was a personal friend. They had the knowledge and expertise I lacked on finding and purchasing our home. Everyone was prompt in answering texts or emails or phone messages, and from the beginning I felt safe that they really wanted to help in every way. They let me know I could continue to consider them my team even after our home closed if I had any further questions....ever!

headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars
Would Recommend
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

Veterans United made my homebuying experience so great! The process was seamless, everyone on the team was wonderful, and now I’m in a house I love so much faster and easier than I thought!

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend
Photo submission from Lucas K.

I cannot express enough how thankful I am to Veterans United at making my dream come true of owning a house .. Highly recommend using Veterans United

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

The team I worked with was absolutely amazing!! They were able to answer all of my questions. They were very professional, knowledgeable, and very patient with me since I’m a first time home buyer.

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
Would Recommend

Amazing team ! Recommend this team ar 100%

headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
Would Recommend
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
Would Recommend
headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars
Would Recommend

Since my first contact through to my home closing, Brie, Adam, Laura Tessa & every staff member I spoke with were kind, encouraging & professional. This is an outstanding team. Every silly question I had was met with patience & knowledge.
And the special puppy gift box was a great treat for my furry little roommate!
I willl highly recommend Veteran's United Home Loans to anyone. It was also a special honor to be allowed to use the advantages of my late husband's 30 year military service. He would love that!
Many thanks!

headshot image of Brie Lasley

Loan Officer: Brie Lasley

NMLS# 1182864

5 out of 5 Stars
Would Recommend
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

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5 out of 5 Stars
Would Recommend
headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
Would Recommend

Great experience, overall everyone I came in contact with was very pleasant and helpful.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend
Photo submission from Barin H.

I couldn't be any happier than I am. They made the process so easy, I barely had questions about it. Having an account on their site was simple and clear on what documents I needed. There was continuous communication via phone, texting and email and no issues of not reaching them. The only tough part was just finding that right one house especially for me!

headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend

Outstanding Performance.

headshot image of Brandon Elkins

Loan Officer: Brandon Elkins

NMLS# 2029680

5 out of 5 Stars
Would Recommend
headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars
Would Recommend

⭐️⭐️⭐️⭐️⭐️ 5-Star Review — Veterans United Came Through When It Mattered MostAs a veteran balancing full-time work, school, and family, I was overwhelmed by the idea of buying a home — but Veterans United made it not only possible, but smooth and empowering.From start to finish, the team was professional, responsive, and genuinely invested in my success. They walked me through every detail of the VA loan process, explained timelines clearly, and helped coordinate everything — even working with my credit union and handling my property tax exemption with no hiccups.While I paid a premium at closing, I always felt confident that I was getting the most value and protection for my investment. They made sure I wasn’t overextending myself and helped me close on a beautiful home with no down payment and no VA funding fee — a huge benefit for veterans like me.Even with a tight schedule and complex financial picture, Veterans United worked around my needs and always treated me with respect. Their online portal made uploading documents quick and easy, and they checked in constantly to make sure I felt supported.If you’re a veteran or active-duty service member thinking about buying a home, I can’t recommend Veterans United enough. They know how to serve those who’ve served. They were the reason I became a homeowner — and I’d work with them again in a heartbeat.— A grateful veteran, dad, and first-time homebuyer 🇺🇸🏡

headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

2.5 out of 5 Stars
Would Recommend
headshot image of Melissa Seboldt

Loan Officer: Melissa Seboldt

NMLS# 1061400

More Reviews

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