You are as a good man
Veterans United is truly an amazing company. They take such good care of their clients from the beginning of the home loan process and through refinance. I appreciated their patience and kindness through every phase of the process. They treat you like family and I would definitely recommend them to my other veteran friends.
Travis ward was our loan specialist. He did absolutly more then we could ever have asked for he helped us understand what was going on with our loan and we did not have a thousand things to send in for our loan. The whole process went very smooth and quickly we started the process April 13, 2020 and closed May 13, 2020. Fastest home buying ever but worked out perfectly! We love our new home so much!
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Excellent communication, smooth process!
The entire Veterans United team was terrific. They were engaged from the first day, until the closing. The updated each other across the team, to include the realtor and worked together to work through issues that came up. Loan officer was terrific!
Mr Charles and his team work diligently to make sure that I was able to purchase the home of my choice. Thank you so much!!!
If you are a home buyer and you are a veteran; you should go to Veterans United. We had a great personal loan specialist, Keith Shaffer, he was wonderful! Veterans United, he was very helpful and they can make you have your forever HOME!
Ashley was absolutely the best, every concern I had she made me feel at ease and was absolutely very supportive, everything she said would happen did happen and it was so smooth. This company is very lucky to have a employee like her, she is absolutely a wonderful person to work with.
Due to getting our tattoo work completed before starting our loan process, we were able to close in a record time. Thank you, Jimmy and your team. I look forward to working with you again.
A dream come true, because of them . Friendly, and they make you feel like family.
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All your personnel we worked with are the best I ever had to work with. Alberto with out a doubt is the best out there. Fast, on top of everything and reliable. Love our new place and thanks again for a job well done. we are so happy and over excited about all the steps to get here. we love your company.
wayne and Diane Watson
It has been twice that veterans united forced me to follow up to confirm that they pay my taxes from my escrow account.I paid my taxes on 2023-2024 and had to send a copy to get reimbursed, but no one responded to my email, even after I wrote in the email to add to the principal of the account. I was just sent a check with no response to my email on 2/23/24.When I refinanced on Sept 2025, I was assured by the loan officer that he would personally make sure this is updated in my escrow account.Nov 5 2025, and I have sent 2 emails to Jon Wachtel, one in Oct 23 and a second on Nov 3, with no response and no update on my account.Called again today (nov 5), and was informed to send the tax bill to another email oscorrespondence.ctax@corelogic.com and to come back on Nov 14 to confirm if the tax payment was completed. Why do I have an escrow account? I will never work with Veterans United again. this back and forth is not worth it.
I had to switch to veterans united at the last minute and they took care of me
Fantastic service throughout the entire 21 day process…. You read correct 21 DAYS! Very informative and there for you as a team collectively. GREAT EXPERIENCE ALL TOGETHER!!
Jason and Matt did everything they could to be sure are closing date came earlier than first planned. Were quick to reply and help me understand everything as the process was on going. Thank you very much Jason and Matt
