The biggest concern I had has nothing to do with Jermaine and his team. It is with the underwriters. Just when I thought I had everything uploaded, I would get another notice stating I need so and so. Then when I sent it, another notice stating I need so and so.Closing was delayed by 3 days which cost us $400 plus to stay at a hotel extra days.With all that said, the underwriters need to understand the client, then make sure the ask for all the documents needed instead, one document here, one document there, and so on.
100/100!!! VU is amazing and will be the only lender I would work with if I ever needed to buy again!
I had a great bunch of professional people working with me and will be honored to recommend them to anyone who needs help buying a home..Thank you all !!!!!
The whole in house team did a great job, they were able to handle my questions and request in a timely manner. They also gave me updates via email and text message which was very helpful. Would recommend mend hands down.
Overall, I felt VA United was helpful. We had a couple minor snags, but we got through it. The whole process seems like it went pretty quick. Thank you, VA United.
Excellent experience! I would absolutely love to work with Veterans United again in the future!
Jake and his whole team were amazing and diligent! They made the hard stuff seem so simple. I never imagined buying a house would feel so easy! Thank you so much Veterans United for helping us find our forever home, we couldn't have gotten it without you!
Veterans United staff was very professional from the time I started my home buying process, specifically Austin Jones Who help me step-by-step in my home buying process which made it easier for me and my family. I will definitely recommend Veteran united to my fellow veterans. Great job.
The entire team was amazing, tentative, and super helpful!!! Thank you!
Awesome team, from Aaron, Rachel and Miguel.. they worked in unity as a team and got things done.
Great experience working with you guys, keep up the Awesome work.
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As a first-time home buyer, I couldn't have asked for a better experience. Buying a home through Veterans United was such a quick and easy process. My team was incredibly supportive, making the process quick, easy, and stress free. Their expertise and dedication truly made finding and purchasing my dream a reality.
Is my first time buying a home. People used to tell me it was A very hard and difficult process. It wasn’t for me. The staff made sure everything was squared away and just like that I am a home owner. I’m so happy and satisfied with their dedication a professionalism since day one. Thanks to me my dream came true. Ms. Caitlyn Smith she was outstanding. Always making sure I had the right information. She was always answering my emails in a timely manner. Communication was excellent.
I would highly recommend my team that worked with me to any of my friends or anybody that I know that would ask about a VA loan Matt and Brian were incredible to work with very attentive to all my needs and making sure everything happened right on time. Thank you very much for all your assistance through this whole process.
