From start to finish, The Red Hot Homes Team came together and carried me on the ride of my life! So coordinated, so professional, so considerate - fast and efficient. All I needed to do was put on my helmet and strap in!
Joel Deiber, "The Man with the Plan" who helped keep this train on the track, and everyone that sizzled on The Red Hot Homes team: Shanda Dean, my "Go-To Girl", and the one who kept talking me off the roof; Briana Edler, the "Hostess with the Most-ess", who not only gave me a phenomenal agent but also reminded me that I needed water and electricity (lol); Brooke Lutz who stayed on top of ALL the business and was perfect as Joel's right hand; Amber Goodwin, Mz Transaction Coordinator-Extraordinaire made sure that we could "show them the money"; and "Eagle Eye" David Stephenson, the house inspector and buyer's friend who assured me that the house was not going to come down on my head. Let me not forget Tanner Riley, my attorney (Bradley K Richardson, PC) who answered questions and went above and beyond to make sure I was comfortable to sign my final documents and then there is Krystal Sanders, the Exec Admin (who actually runs the office), who is so friendly and customer-oriented (and told me about some great local entertainment spots). I could not have asked for a more efficient, well-oiled machine of a staff/team. My experience has been remarkable, and I applaud you all for your great work. Please forgive me if I missed ANYone. If I did, it meant that their job was so flawless that they were like a Ninja. Yes, you are THE TEAM that I will recommend to anyone looking to buy or sell a home! Thank you all. You are appreciated more than I can express.
With my Disabilities I thought buying my first home would be a nightmare. Having a full team dedicated to helping me achieve my goals and answering my questions made the process quick and easy. I am still in awe at how smooth the process went!
Thank you for all the hard work.
The speed and ability of this company was great in getting all matters handled. The process of the human ability and the website was great also. I will send referrals and compliments all day long. Great Job by everyone !!!
As a first time VA home buyer to say the process was daunting at first is an understatement. I had no clue where or how to start. I called VU to get started and the amount of knowledge and help they provided was amazing. I had lack luster credit and qualification seemed out of reach. The team at VU explained and laid out a road map, literally step by step, that lead not only to the successful purchase of the perfect home for us, but set me on a heathy finical track for life. I cant thank the team that was assembled for me enough. They truly are the best in the business. I felt they truly cared about me, my family and my prior service. VU practices what they preach, and I am comforted by the fact that there is a lender out there that truly puts veterans first. Thanks again.
Thank u All for everything and giving us a new start on Life 🙃🙂🙃
If you are unsure to purchase a home or Refi or
anything, I would highly recommend giving Patrick and his Team a call. They are here 24/7 to
Help you give u advice and anything u need. This is our second time in purchasing a home, and we were in Good hands with Patrick and His team.
I give 10 out 10 across the board, thank every one of youns for all you’ve done.
10/10 recommend Veterans United to all Veteran Home Buyers!
We are so excited about our life in our new house. Thank you for everything!
My wife and i are first time home buyers and the veterans united team made it one of the easiest and best experiences ever. They all deserve pay raises and promotions. Thank you so much
This is the second time I have utilized Veterans United and in the span of six years it has improved.
The online portal and document uploads is extremely helpful. I work remotely in Arctic Alaska and to have all documents submitted and supported electronically made sure the process was quick and seamless!
The time difference takes some adjustment and coordination. Many times I had to wait an additional business day.
It would be nice to have Saturday as a full business day.
Despite some adjustments I highly recommend Veterans United and I will be using them again in the future.
I had a great experience with Veterans United. I previously reached out to them to buy a house in 2018 but the builders incentives won so I chose another lender. This time around, I reached out to them and I was very impressed with the help and communication throughout the process. I could typically call and get an answer to my question almost right away. Kendall and his team really took a lot off our plate as we were in the middle of selling and buying a house. I would definitely recommend them to other military buyers. They are well versed on VA lending. Reach out to them today if you are in the market to buy a home!!
it was BAD BAD BAD.
Response from Veterans United
Kenneth,
Thank you for taking time to talk with me about your experience. We understand and agree on the importance of communication and I’m sorry your experience didn’t deliver on that. I’m only a call or email away if there’s anything else I can help you with from here. Client Advocates are always available in your corner. Your feedback is key to how we approach follow-up coaching with your team and improving the Veteran homebuying experience overall going forward.
Most sincerely,
Casey, Client Advocate
Kevin, Lisa and the rest of the team make this process so easy. They treat you like family and go out of there way to make sure you are satisfied.I would use this team again in a heartbeat!I will recommend them to whomever I know needs a mortgage team!
Well over all it was a grueling and intense experience being a first time home buyer a whole lot of leg work on our part so time repeated leg work it was annoying and the wife wanted too give up it did give us quit a bit of anxiety but in the end its all good. Just chalked it up as a learning experience . But the bright side is we are moving into our new home.
Obviously buying a home comes with many stressors. Not only are the VU home buying professionals top notch, so was the VU platform. This process was so easy! I loved being able to upload my pertinent documents to the portal and monitor it for taskers. My wife and I are so glad we decided to go with Veterans United. I would recommend this group of professionals to anyone who may be in the market for a new home!
For a first time home buyer, this was a smooth operation. The process was so smooth even in the uncertainty of the first deal that fell through we learned so much by the second try we were more confident and our loan officer and real estate agent took care of all the stress! Thank you so much !!!
