This was the smoothest , least difficult home loan process I have ever experienced. The home loan team at veterans United were professional, clear in their explanation of the process and prompt in their responses to any questions I had.
Very easy to work with and returned phonecalls promptly when I had questions
My loan came with several different degrees of difficulty. Sam and Dustin had to put in a lot of work and redo a lot of things because of different circumstances. Truly grateful to these guys for getting everything done for me.
The closing was tough
Confused by dates given between realtor and VU.
Also we were both literally unavailable and had to make concessions … no alternatives were given.
Remote notary went well.
Friendly, great personalities to work with. They were forgiving and patient with my forgetfulness. Kept in contact with me through the entire process. The app was easy to work with, to get things accomplished.
Very helpful and friendly.
Great job in unison could’ve not asked for better service
The team was perfect, Chace and his team helped out so much. Being a first time home buyer they explained everything perfectly and detailed to better help understanding the process
Exceptional in every way through the process!
Mr Aaron McMahon was our agent and he made this process easy and smooth! Whenever he needed something, he was always patient and understanding! We greatly appreciate him!!
In the end I was so very grateful for the way they constantly asked for more things on the to do list. It seemed like every time I turned around they were adding something that I thought I had already sent. But in the end, their due diligence definitely paid off and I am very grateful for that so thank you very much.
Highly professional and prompt team. Justin’s team handled and explained everything that came up during our process.
The whole process was super smooth and stress free. The whole team was very knowledgeable and Ty did a wonderful job of keeping us informed. Thanks again!Sincerely
Cory & Mandee
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Made the home buying process very easy for a first time buyer. Alex and his team were awesome! Always there to answer any questions I had.
Buying your first home is stressful. From the minute I called Veterans United home loans they made me feel at ease. Their team goes above and beyond to help you not only finace your home, but they help find the best real estate agent to help you find the home of your dreams. Their whole team took the time to explain everything regarding my VA loan to me. To all my fellow Veterans who are in the process of buying a home, or refinancing a home I highly suggest you call Veterans United home loans. I had a great experience with them and you will too.
Mostly good just had some trouble with other agencies and keeping everything together communication wise.
Overall good i would recommend a smaller team so the veteran isn't overwhelmed
Response from Veterans United
Hi Neil,
Thank you for your feedback and for sharing that your overall experience was good. I appreciate your suggestion about having a smaller team to help make the process feel less overwhelming. Insights like yours help us improve the way we serve veterans and their families.
If you ever have more ideas or want to share specifics, I’d be happy to hear from you at 1-800-212-5200 or ClientAdvocate@vu.com. Our team is here from 9 a.m. to 5 p.m. Central Time, Monday through Friday.
