See all above comments. Thank you VU…
I would absolutely use United Veterans to buy another home. The service was outstanding! I also appreciated little thank you gifts they sent. I assure you I am not an easy customer to work with. I want things completed immediately and I lack patience. I could not give Emmy and her team enough recommendations!!!!!!! They made buying a home and getting all the documents completed so easy for a person that works 12 and 16 hour days. I love the ability to upload all the documents from my phone.
This is the second times I am choosing Veterans United home loans. They are professionell, fast and efficient. We have closed on our house just in 3 weeks. I highly recommend their services.
Great Team!
Team tackled a extremely complicated Re finance , and also got my a better rate and more cash out than the competing mortgage company!
I absolutely enjoyed working with my team. Every team member had a part in my home buying process and I must say every member did an excellent job. I will definitely spread the word, Veteran United is the greatest. I love my new home and I have you to thank. Thank you!
Also a big shout out for Kayle Helline and Torie Smith. Kayle kept a close eye as my loan progressed. She kept things moving and kept me informed. Torie answered questions promptly and directed me to the right person. I highly recommend Veterans United. I wouldn’t use anyone else!!
Very easy to follow portal and extremely helpful homebuying online classed.
Abbey and Dustin were amazing, they educated me on the home buying process and made me feel comfortable. Thank you so much!
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The entire team took all the bumps and bruises and kept things going as we needed to make this happen!
Two weeks prior to closing, I decided not to do business with NVR Mortgage after working with their loan team for over three months, because of how horribly I was being treated during the loan approval process. Sam Brown and my Veterans United team were able to get my VA home loan completely approved in about seven business days. I did not have to move my original anticipated closing date, at all! I really am applauding Sam for being truly amazing and exceeding my expectations!
You probably won’t use this on your “review page”I’m going to copy and paste what I said last question.Just going to give it to you straight! If not for a third party, jumping on Scott’s Bullshit! I don’t believe this deal would have went through. He under cut me on everything, and multiple times he told me this deal can’t or probably won’t happen. Surprise surprise, the deal went through. For a company called “VETERANS UNITED”, I felt like a failure throughout this whole process. I would have given a rating of 1, but at the end of the day “he did” get me my house. So a 3 it is. I’m hoping to be the only customer who has had this problem. Because nobody should have to jump through the hoops I had to, to prove their credibility.
Response from Veterans United
Daniel,
I’m so sorry to hear we let you down. Thank you for taking time to leave your feedback as well. Please let me assure you this isn’t at all how we want to leave you feeling. We do care and welcome your feedback so we can do better. Client Advocate’s door will be open if there’s anything you’d like to discuss moving forward. If you need us, we’ll be here to help.
Sincerely,
Kendra, Client Relations
As a Veteran I was blown away by the professional Team that was assembled and took care of making our home buying experience tremendous. There were no negative events, all was professionally assembled and explained up front making our experience wonderful. I would recommend our entire Team to any Veteran that is looking for their first or their tenth home. What a great homebuying experience like none I have ever previously experienced.
