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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
445,275 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 445,275 unfiltered reviews

Starting on Page 2659 of 14,843. Return to Page 1

4.5 out of 5 Stars

Small issue with not being placed under the correct branch of service for my loan documents. Had to repeatedly correct info due to the system automation. I am part of a very small branch of service called the NOAA Corps and it is rather disappointing to continue having difficulty getting institutions to acknowledge our concerns existence. We are a uniformed branch of service and do receive VA benefits however rarely are we noted by organizations. We should be included in the drop down along with US Public Health Service.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars

This was the smoothest transaction that I've had in a long time. The team was great and made the home buying process very easy.

headshot image of Eric Whipple

Loan Officer: Eric Whipple

NMLS# 1955172

5 out of 5 Stars
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

4 out of 5 Stars
headshot image of Whitney Lieberman

Loan Officer: Whitney Lieberman

NMLS# 2001312

5 out of 5 Stars

All I can say is this has been the easiest purchase I have ever been through. John and Mark were very easy to deal with and always stayed on top of things.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars

I would definitely recommend Veterans United, it was a great experience all around, and very easy to work into my busy schedule

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
headshot image of Steve Gustafson

Loan Officer: Steve Gustafson

NMLS# 1599009

5 out of 5 Stars

Seth team was outstanding with your loan. Thank you again. From Scott& Michelle Brown

headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars

The entire team stayed with me throughout the whole process, helped keep me calm. Greatly appreciated!

headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
headshot image of Jermaine Rivera

Loan Officer: Jermaine Rivera

NMLS# 2172159

5 out of 5 Stars
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

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4.5 out of 5 Stars
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars

My veterans united team went above and beyond for my family. No matter what time I sent a message they always answer either right away or first thing in the morning. They assured me there were no dumb questions to them the only thing they cared about was making us feel comfortable through out this process. And they knocked the ball out of the park. You all are very professional but most of all you are very personable and took the time to find out more about us I never felt like a client I felt like a friend.

headshot image of Jessica Pratt

Loan Officer: Jessica Pratt

NMLS# 1450320

5 out of 5 Stars

My Veterans United team was on point! Each member of the team, Rob, CheyAnne, and Logan, worked very hard to get me inside a house in a short amount of time. When it comes down to crunch time and making things happen, Veterans United will 100% pull through and make sure every box is checked off before your purchase. I highly recommend Veterans United to anyone that's serious about wanting to buy a house! If you're dedicated and motivated, do your part as a home buyer, and they will definitely do theirs!

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars

I Originally started off with Jason Bals, A Loan officer lic. In Maryland. He was very unprofessional and made me feel very uncomfortable when I asked him questions. He honestly in so many words spoke to me with sarcasm and made me feel foolish for asking question with being a first time homeowner, etc. He wasn’t very informational and I felt like he was being very intentional about his deceit going into the Loan process. He didn’t explain the Interest rates or how a mortgage would look financially for us. I felt literally like a number and a customer he was trying to hurry and close regardless of our families best financial interest. I started to shop around for other lenders due to my experience with him. Until my husband and I decided to move to another state. Louisiana. When we transferred states we were luckily able to get a new Loan Officer. Aaron Madrid, We have a totally new perspective on Veterans United as a whole. He was a complete change and breath of fresh air for our family. He was very informative, very transparent. We felt he had our families best interest in mind. He was always available for any questions we had and never made feel naive for asking them. He was able to problem solve throughout the minor hiccups during our process and honestly I wouldn’t recommend anyone else BUT HIM. He is the ONLY reason I didn’t switch lenders. I would definitely say that Aaron is an ultimate expert at his craft and VA home loans struck gold with him. Honestly he is a huge part of something big our family did with making a step towards home ownership, we will never forget him.

headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars

Teams like this is how dreams come true.

headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars

At first, I felt overwhelmed by having three people contacting me all at once but then the idea grew on me because I realized I had a whole team of people looking out for me. It was an amazing experience, especially for my first time as a homeowner. Thank you to everyone that played a part at the Veterans United family.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

Outstanding service that I would recommend to my parents, siblings and children to use!

headshot image of Alissa Thomas

Loan Officer: Alissa Thomas

NMLS# 2030055

5 out of 5 Stars

Michelle, you were amazing and helped keep this process going! I appreciate you working diligently to help us close on time!

headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

5 out of 5 Stars

Everyone during this was helpful and friendly. I know Levi Brugger is no longer with. Etaran’s United but him going above and beyond for us helped the sellers decide to take our offer over someone else’s.

headshot image of Britney McMurry

Loan Officer: Britney McMurry

NMLS# 1665781

Ready to see for yourself?

Experience first-hand why 353,635 homeowners give us a perfect score!

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4 out of 5 Stars
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

4.5 out of 5 Stars
headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars

To any veteran looking to buy a home, I encourage you to use Veterans United. The process did not take long at all, and I had an amazing team behind me.

headshot image of Jeremy Wilder

Loan Officer: Jeremy Wilder

NMLS# 1124786

5 out of 5 Stars
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

4 out of 5 Stars
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
headshot image of Kelly Myers

Loan Officer: Kelly Myers

NMLS# 1967804

5 out of 5 Stars
headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

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