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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

472,095

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 472,095 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Best of the best

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
headshot image of Ethan Massey

Loan Officer: Ethan Massey

NMLS# 2368783

5 out of 5 Stars
Would Recommend

No matter what happened, my loan team was right there to help me get where I am now... A 1st time home owner...I have and will continue to tell my fellow battle buddies call and trust the process...

headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

5 out of 5 Stars
Would Recommend

Brice and his supporting team went above and beyond to help us secure our "Fort Retirement." He patiently answered all our questions and eased all of our concerns in a financial market that can cause anyone stress. Especially, when making such a life impacting decision.

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend
Photo submission from Kalyn B.

Working with veterans United was a wonderful experience for us and we are in our dream home.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

It was a very long and tedious Journey. But Max and Eric stuck by my wife and myself for the better part of Four Years of House searching. From Georgia to CT, The team and Him stuck by us relentlessly. And we thank you.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend

Outstanding im a Homeowner with a manageable rate your team had lots of knowledge

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend
headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

5 out of 5 Stars
Would Recommend

Dane was absolutely amazing. The entire team worked very hard to get me into my beautiful new home. They even left a gift in the home for me and my family. It was a great experience all around.

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

Katie Smith is the bomb! Fun dealing with her and very courteous, knowledgeable and professional. Very responsive.

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
Would Recommend
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
Would Recommend
headshot image of Sean Newcomb

Loan Officer: Sean Newcomb

NMLS# 2774698

5 out of 5 Stars
Would Recommend
Photo submission from Khoa T.

When we first met Travis Ward, he was just a loan officer. After a few months of interaction with Travis, he became our trusted friend. Travis is warm and articulates. He knows his product very well. He took his time to explain all of our questions within 24 hours. Besides those outstanding attributes, what stand out the most about Travis are he is very patient and his ability to listen to our questions/concerns, he waited for us to finish our questions completely before he responds. Travis never once (never) jumped in the middle of our sentences. We would definitely refer him to our friends and family members for VA home loan. It would be a mistake should Veterans United not to retain his service nor inadequately compensate base on his outstanding skills, personal and professionalism!! Warm Regards,Khoa, Susan and Nhat Huy (from San Diego, CA)

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

10/10 Highly Recommend!
Selling a house and buying a new one simultaneously is no small task, but Veterans United made the entire mortgage process seamless. They helped me navigate the underwriting and documentation steps with zero headaches, ensuring everything lined up perfectly for my new home purchase. The team is incredibly responsive, knowledgeable, and truly cares about veterans. Five stars all the way!

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

Highly recommend, very easy from start to finish but there is an upkeep you have to do to progress further.

headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

4 out of 5 Stars
Would Recommend
headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

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4.5 out of 5 Stars
Would Recommend

This is our second time using VU and as always, they did a great job considering the circumstances we were in. We did a remote buy, which basically was buying a home from one location while the home is in another state. The process was almost seamless, I think there were just communication issues that became muddled and with 3 different people calling us from the company, it became confusing. So really, it was great overall, just some room for improvement is always needed.

headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Would Recommend

Eric was the best! Made the process as quick and easy as possible!

headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
Would Recommend
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

4.5 out of 5 Stars
Would Recommend
Photo submission from Joseph P.

Everybody was friendly and professional. They did a great job to ease my worries even when I was being difficult.

headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend

I had the pleasure of working with Brian Jahnsen. He was super open and up front about everything that was going on. He went above and beyond anytime I had a question. 10/10!

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

My entire team was absolutely amazing! They walked me through every step of the process and they were super kind. They truly care about the people they are helping!

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Amy has been the most exceptional mortgage loan officer I've ever worked with. She put her blood and sweat into what she does and ensures that she takes care of the customer. I don't know what her trajectory is at the Company, but she should absolutely be advanced as she understands the intricacies surrounding financing. She is a true expert. 10/10 recommend

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend
headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

More Reviews

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