John, Rachel, and Nicole were once again outstanding every step of the way for me! Rachel and I had a lot of communication back and forth with a few strange hiccups, questions and hurdles, but the entire time I felt taken care of and part of the process in a very positive way. They all did such an excellent job with my entire loan. This is my second loan through Veterans United, and luckily the second time with this team. It was really nice to have had them remember me and my family from several years ago. I will be back again in another several years I'm sure!
What an amazing experience!!!
Ben and his team were simply wonderful! They were incredibly helpful, professional, and made the entire process so much easier. I truly appreciate everything they did and would highly recommend them to anyone.
Process was simple and easy to get approved. Andy Miller was fantastic to work with. Was kept in the loop during entire process, and had everything explained to me in detail as I was a first time home-buyer. He made sure all of my questions were answered and never made me feel "rushed". Highly recommend ????
Nathan was super efficient with time and his work ethic is beyond comparable. He helped us buy our first home. He explained everything and basically held our hand through the process. Additionally went above and beyond with explaining rate buy downs. Super grateful we had his help.
Awesome group of people! Made it super easy with everything and super helpful
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Jon was available to answer my questions about the loan process. I appreciate that!
Really great communication throughout the entire process.
Kelly Stephens was patient over the phone and explained what needed to be done when I did not want to upload my docs online to the Veterans United Home Loan site. She then contacted the attorney's office to request a hard copy of the signed closing docs to be sent to me through the US postal service - that were not provided to me at the day of the May 11, 2020 closing (and really should have been - as was done through my experience with other house closings in the past over my 23-yr, 7 mo. military active and civilian career, I had signed 2 copies at same time - one for me and for the other copy to stay for file of seller personnel)….It was a horrible closing experience through a "pandemic" - that was used by the builder attorney office as an excuse not to have any others attend the closing but office admin. and me, so a thank you here to Kelly! A hard copy was finally received at my new address on June 10.....
Matt was amazing! Answered all our questions/concerns and made the process super easy. He even helped us with our first realtor who was horrible and got us a new realtor who was awesome. If he didnt know the answer he would get back to us and didnt ignore our question/comments/concerns. Was willing to work with us on our night shift sleep schedule.
Great team and great communication every step of the way.
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Experience first-hand why 381,460 homeowners give us a perfect score!
Great help towards me and my family would recommend to other active and retired veterans
Josh and the team were terrific. Very attentive and always available when I had questions. I wish I would’ve known about them before.
This company was a pleasure to work with and it was done very quickly!! For all the stuff going on especially the Covid-19 stuff. The process was very smooth.
Thanks Kriss. You guys are awesome
