Amazing service. Absolute professionals. 10/10
Process was simple and easy to get approved. Andy Miller was fantastic to work with. Was kept in the loop during entire process, and had everything explained to me in detail as I was a first time home-buyer. He made sure all of my questions were answered and never made me feel "rushed". Highly recommend ????
This organization falls nothing short of excellence from day one they were understanding to my needs. Overall great, especially Jenifer my personal thanks to her
I'd highly recommend Veterans United to anyone eligible. The team was incredibly helpful and eager to see me through the process.
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The team has been a huge help for us. After our first house we attempted to close on and it didn’t happen due to the seller’s circumstances, the team helped with setting up the second home quickly and in a timely manner. I will recommend this team to others. Thank you so much.
The process is much more involved than it was when I last bought a house 16 years ago, to the point of almost being mentally & emotionally exhausting (however, as was said in the John Ford movie, The Quiet Man, “the proprieties must be met”). Had we been working with any other group of people it would have been excruciating; however, Cole, Travis, Kat, & Monica were absolutely fantastic! It was as if we were being led, hand-in-hand, in total darkness, through a massive wasteland, filled with a myriad of insurmountable obstacles, by a calm, confident, reassuring and highly dedicated team of professionals who knew exactly what to do and where to turn every step of the way. When we reached the other side (all requirements for closing accomplished) I felt as though they had rescued us (my wife & me) from the likes of a Mad Max or Book of Eli movie! I would (and will) recommend Veterans United to any & all I encounter who are home shopping. We are ABSOLUTELY ECSTATIC about what Cole’s wonderful team so smoothly & efficiently accomplished for us; they made our dream home a reality!!!
Kelly Stephens was patient over the phone and explained what needed to be done when I did not want to upload my docs online to the Veterans United Home Loan site. She then contacted the attorney's office to request a hard copy of the signed closing docs to be sent to me through the US postal service - that were not provided to me at the day of the May 11, 2020 closing (and really should have been - as was done through my experience with other house closings in the past over my 23-yr, 7 mo. military active and civilian career, I had signed 2 copies at same time - one for me and for the other copy to stay for file of seller personnel)….It was a horrible closing experience through a "pandemic" - that was used by the builder attorney office as an excuse not to have any others attend the closing but office admin. and me, so a thank you here to Kelly! A hard copy was finally received at my new address on June 10.....
Ellis and all team members were great! They helped me with every question and concern with no hesitation.
The only thing there is, is I'm not understanding why my house insurance has sent me a text, asking me to do a survey( that's what is says) but, there saying I have to do it or they're going to send someone here to inspect my house. The survey is questions bout dimensions, how old/new things are, and from my understanding they should already have all that. I don't know the answers to some of the questions.
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Derek was outstanding! Provided excellent service beyond my wildest dreams. He was very reliable from start to finish! I personally know that I will be recommending him to all my friends and family members. He made this whole house buying process very top notch! You need more people like him running the show for this organization! Thank you all for a Lovely experience! Byron Lewis
Fast closing, user interface on the web made it easy to submit documents
They were there at each step and helped in everey way possible
This company was a pleasure to work with and it was done very quickly!! For all the stuff going on especially the Covid-19 stuff. The process was very smooth.
Justine was absolutely amazing! The process was so easy!
