Mason was outstanding. He was friendly and thorough and always patiently answered my questions! I couldn't have asked for a better experience! I will be back in the future and will be recommending Mason and Veterans United to other Veterans that i know! Thank you!
Tyson was my loan officer and as soon as we started, we hit the ground running! I did my entire process without a realtor on my end, but only because I was buying from family. Tyson and Kayla both knew exactly how to handle my loan process and stayed with me when I needed help from start to finish! I can’t recommend this team enough! They were awesome!
Everything with Veterans United went so smoothly and fast. It was a pleasure working with them. Hanna was a great blessing and a joy to work with. Jake was always on point and got everything done quickly.
Process was simple and easy to get approved. Andy Miller was fantastic to work with. Was kept in the loop during entire process, and had everything explained to me in detail as I was a first time home-buyer. He made sure all of my questions were answered and never made me feel "rushed". Highly recommend ????
Veterans United did a amazing job getting me my condo for a very good price here on Oahu
Christina my loan officer was outstanding. She adjusted the loan for the amount I had for closing cost. Realtor and escrow all helped me to buy this property nice 2 bedroom condo
Underwriting had us go through what felt like a lot of unnecessary steps to prove our worthiness for the loan despite multiple pre-approvals at different dollar amounts.
Communication was great. Always there to answer any questions I had and guide us every step of the way. Highly recommend!
Couldn't have been a smoother process! Every team member I interacted with was extremely helpful and patient enough to explain/answer and questions I had!
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Phenomenal Job on David and Alexis and the whole team. They are always on top of things and stayed consistent throughout the whole process. BEST TEAM EVER for a first time home buyers.
John, Rachel, and Nicole were once again outstanding every step of the way for me! Rachel and I had a lot of communication back and forth with a few strange hiccups, questions and hurdles, but the entire time I felt taken care of and part of the process in a very positive way. They all did such an excellent job with my entire loan. This is my second loan through Veterans United, and luckily the second time with this team. It was really nice to have had them remember me and my family from several years ago. I will be back again in another several years I'm sure!
What an amazing experience!!!
Kelly Stephens was patient over the phone and explained what needed to be done when I did not want to upload my docs online to the Veterans United Home Loan site. She then contacted the attorney's office to request a hard copy of the signed closing docs to be sent to me through the US postal service - that were not provided to me at the day of the May 11, 2020 closing (and really should have been - as was done through my experience with other house closings in the past over my 23-yr, 7 mo. military active and civilian career, I had signed 2 copies at same time - one for me and for the other copy to stay for file of seller personnel)….It was a horrible closing experience through a "pandemic" - that was used by the builder attorney office as an excuse not to have any others attend the closing but office admin. and me, so a thank you here to Kelly! A hard copy was finally received at my new address on June 10.....
Ben and his team were simply wonderful! They were incredibly helpful, professional, and made the entire process so much easier. I truly appreciate everything they did and would highly recommend them to anyone.
Nathan was super efficient with time and his work ethic is beyond comparable. He helped us buy our first home. He explained everything and basically held our hand through the process. Additionally went above and beyond with explaining rate buy downs. Super grateful we had his help.
Awesome group of people! Made it super easy with everything and super helpful
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Jon was available to answer my questions about the loan process. I appreciate that!
Really great communication throughout the entire process.
This company was a pleasure to work with and it was done very quickly!! For all the stuff going on especially the Covid-19 stuff. The process was very smooth.
Matt was amazing! Answered all our questions/concerns and made the process super easy. He even helped us with our first realtor who was horrible and got us a new realtor who was awesome. If he didnt know the answer he would get back to us and didnt ignore our question/comments/concerns. Was willing to work with us on our night shift sleep schedule.
