I would recommend VU to anybody that can use them. I made the mistake of buying my last house with a different lender instead of using VU again and I instantly regretted it. Kris and Greg and the rest of the time kept in constant communication with updates and immediate responses. I was never in the dark and they answered all my questions even if they seemed silly to me. I have nothing but good things to say.
I like how everyone was patient understanding and communicated very well
Process was simple and easy to get approved. Andy Miller was fantastic to work with. Was kept in the loop during entire process, and had everything explained to me in detail as I was a first time home-buyer. He made sure all of my questions were answered and never made me feel "rushed". Highly recommend ????
The team at Veterans United was amazing to work with. They walked me through every step so the process was smooth sailing!
My Loan officer Joshua was fantastic however, the Loan processor Chris was very aggressive and threatening with a delayed closing when I knew nothing about the issue and had been getting him everything he needed immediately other than that I would definitely recommend Veteran United
I love how easy and streamline everything is with them. This is our 2nd time working with Veterans United and we're even more pleased this time then last time. Sam, Brendan, and Mandy all did a great job!
Excellent process. Excellent service. Excellent!
Overall my experience was great. Having VU on my side made home buying as easy and stress free as you can get. Excellent communication from all team members and very personable. 10/10!
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This was my first home that I bought, it was a pleasant experience overall.
Kelly Stephens was patient over the phone and explained what needed to be done when I did not want to upload my docs online to the Veterans United Home Loan site. She then contacted the attorney's office to request a hard copy of the signed closing docs to be sent to me through the US postal service - that were not provided to me at the day of the May 11, 2020 closing (and really should have been - as was done through my experience with other house closings in the past over my 23-yr, 7 mo. military active and civilian career, I had signed 2 copies at same time - one for me and for the other copy to stay for file of seller personnel)….It was a horrible closing experience through a "pandemic" - that was used by the builder attorney office as an excuse not to have any others attend the closing but office admin. and me, so a thank you here to Kelly! A hard copy was finally received at my new address on June 10.....
Derek was very helpful
I ignored the step by step videos
And that was all wrong .. they are so helpful and don't let you get ahead of yourself.
I followed them and was prepared for things coming up. I could play them over and over till my 64 yr brain absorbed the lessons
Shane, Jake and the rest of the team that we worked with to get the job done were an incredible group. They were on top of everything within minutes of any notification. A well put together group, I would recommend UV’s to any vet looking to close on a property.
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First of all, Let me say Thank You!!!! It was'nt perfect but pretty darn close. I have to give the team at Veterans United a 5 star rating and two thumbs up. If you were on AGT, I woud give you the Golden Buzzer. The communication from start to finish was Awesome!!! Professionalism and honesty at the highest level with thourough explaination to each detail of the process. You folks have your bases covered. Than you again.
This company was a pleasure to work with and it was done very quickly!! For all the stuff going on especially the Covid-19 stuff. The process was very smooth.
Veteran's United was awesome, they were present and communicative at every turn, couldn't recommend these guys higher!
Very easy process, everyone was very helpful and were always available to answer any questions
Great communication and support from the team.
