Kept me informed throughout the whole process. I would use them again for my mortgage needs.
They were VERY proactive and made the whole process easy and simple to understand and very easy.
Process was simple and easy to get approved. Andy Miller was fantastic to work with. Was kept in the loop during entire process, and had everything explained to me in detail as I was a first time home-buyer. He made sure all of my questions were answered and never made me feel "rushed". Highly recommend ????
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Everyone at Veterans United was amazing to work with. I knew what was going on through the entire loan process. Amanda Day was always available to answer questions….she was a true ROCKSTAR!
I can’t say enough great things about the Veterans United team! From the very beginning of the home-buying process to closing day, they were there every step of the way. Buying a home can be stressful, but they made the entire experience smooth, easy to understand, and much less overwhelming.Everyone I worked with was incredibly helpful, positive, supportive, and genuinely cared about making sure everything went as planned. They were always quick to answer my questions, kept me updated throughout the process, and went above and beyond to make sure I felt confident in every decision.As a veteran, it meant a lot to work with a team that truly understood my needs and treated me with respect. Their professionalism, communication, and dedication were outstanding. I highly recommend Veterans United to anyone looking to buy a home, especially fellow veterans. Thank you all for making my dream of homeownership a reality. Five stars all the way!
Kelly Stephens was patient over the phone and explained what needed to be done when I did not want to upload my docs online to the Veterans United Home Loan site. She then contacted the attorney's office to request a hard copy of the signed closing docs to be sent to me through the US postal service - that were not provided to me at the day of the May 11, 2020 closing (and really should have been - as was done through my experience with other house closings in the past over my 23-yr, 7 mo. military active and civilian career, I had signed 2 copies at same time - one for me and for the other copy to stay for file of seller personnel)….It was a horrible closing experience through a "pandemic" - that was used by the builder attorney office as an excuse not to have any others attend the closing but office admin. and me, so a thank you here to Kelly! A hard copy was finally received at my new address on June 10.....
Third time with Veterans United. Two purchases and one refinance. Jody is very knowledgeable and always returns calls. Jason was helpful too.
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Aside from Taylor Webb’s lack of response and communication throughout the entire process, Chance did an amazing job of recommending a realtor and Mason did a great job at laying out the facts in a timely manner.
Scott made the entire process very fast and efficent. Was a absolute pleasure to work with.
My wife and I are both veterans buying our first home. She was an MI officer and I was an Infantry Officer. We had so many questions and Danny and his team answered every question we had. We compared their rates to three other lenders. They were very friendly, honest, and very professional in each step of the way. As a professor, I tell my students that I do not give grades and that I am a hard but fair grader. I record the grade my students earn. So how did Danny and his team do? Danny and his team earned a solid A+. They found every possible way to save us money. We are very happy with their work and will go back to them next time we buy a home. We give you a sincere thank you. Keep up the great work!
This company was a pleasure to work with and it was done very quickly!! For all the stuff going on especially the Covid-19 stuff. The process was very smooth.
Dylan and Nico were exceptional through the whole process. They never promised or said anything that could not be done. They were always transparent and full of information from the beginning to the end. Very responsive and immediately available 7 days a week, and that is unheard of. I will recommend them to anyone who asks me.
Everyone was very nice and pleasant. Very helpful with everything I had to do. Wonderful experience.
