Good communication on follow-up
The communication between team members was poor. I would relay lots of information to someone and they said they would let the team know but then I would talk to someone else and no one else would know. And we would have to repeat everything. That happened several times.
Great communication, very helpful, kept us informed through the entire process!
Working with Greg and Britney is a low stress process. Everything was on time and moved along perfectly. I would recommend strongly.
The home purchase team was incredibly communicative and informative throughout the entire process. They made everything smooth and stress‑free. I highly recommend them to anyone looking for a great home‑buying experience.
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Montgomery is always awesome. This is the 3rd home we have bought/sold with them and it’s always a breeze.
Working with veterans United was a wonderful experience for us and we are in our dream home.
Easiest refinance I have ever done. Scott and his team at veterans united super quick to answer any questions we had. Communication was outstanding my wife and I always new exactly what was going on.
Justin was wonderful! Very communicative and just an awesome person to work with in general. Hold highly recommend him to friends
Leah Maloney and her team were fantastic, informative and available
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Ken was the Best! He was very personable and always available! He never made me feel like I was bothersome with all my questions. He went above and beyond to explain in detail any issue I brought to him. He made the process so smooth even when we ran into issues (not due to him) and fought to keep things moving in my favor! Above all he LISTENED! And to prove he listened he sent the most appropriate house warming gift that was exactly our family, not just a run of the mill item!
Overall excellent experience! Staff was attentive and involved every step of the way!
This was out first time buying a home and everything went so smoothly and Maggie was so helpful answering all my questions right away.
When we first met Travis Ward, he was just a loan officer. After a few months of interaction with Travis, he became our trusted friend. Travis is warm and articulates. He knows his product very well. He took his time to explain all of our questions within 24 hours. Besides those outstanding attributes, what stand out the most about Travis are he is very patient and his ability to listen to our questions/concerns, he waited for us to finish our questions completely before he responds. Travis never once (never) jumped in the middle of our sentences. We would definitely refer him to our friends and family members for VA home loan. It would be a mistake should Veterans United not to retain his service nor inadequately compensate base on his outstanding skills, personal and professionalism!! Warm Regards,Khoa, Susan and Nhat Huy (from San Diego, CA)
I don’t think I could have asked for a better first time home buying experience. My team was very active and it seemed like they worked 24/7. Preapproval to closing in less than a month!
The team was always available and helpful as we closed on our for sale by owner home. This was my best experience buying a home.
I would like to express my sincere gratitude to the entire team for their dedication in successfully completing the home purchase process. I commend the company for its efficient process, and I am confident that my future experiences will be even smoother. Thank you for your hard work. Rangers lead the way!!!
