Good teamwork approach at Veterans United. Everyone was very professional and helpful.
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
Amazing team! Very responsive, even after hours and on weekends! Will 1000% use again!
The coordination of the team was by far unmatched to any experience we have ever had, even pairing us with the best real estate agents we could ask for on both coasts!
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
Samuel Yoo and the Veterans United team made my home purchase as smooth as possible. As a veteran using my VA loan benefit, I was well taken care of from start to finish. Samuel was responsive, communicated clearly throughout the entire process, and got us to closing ahead of schedule. Would absolutely recommend Veterans United to any fellow veteran looking to use their VA loan benefit.
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The folks at Veterans United made my home buying experience smooth and painless! They got me a great Realtor, and always had an answer to my questions. If you are a Veteran, I highly recommend Veterans United!
I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.
The whole Veterans United team was amazing and helpful. I can't put into words how grateful I am at the ease of the entire process of buying our home. Thank you all so much.
You guys rock thank you thank you thank you
