Matt and his team did an outstanding job with helping us get our mortgage. Matt did an outstanding job of staying in contact with us during the entire process.
I could not recommend Veterans United more!!! I originally started my journey in the beginning of June with another mortgage company after three weeks of not even be able to get a VA preapproval I called Veterans united and within one day they had me a preapproval and within four days I had a full conditional approval!!Shawn, Sarah and their team worked diligently and had me at my clear to close in just over two weeks. I would highly recommend VU to any vet looking to get into a home!!! You will not be disappointed!!!
Veterans United was there with us every step of the way.
Marcus was fantastic! He was always very responsive, happy to assist, knowledgeable, and incredibly helpful in every situation. We could not have gotten our new home without him.
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
Corey and his time were phenomenal throughout the whole process!!!!
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For a first time buyer intimidated by the process they made it much easier and more understandable.
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
Working with Clay and his team at Veterans United Mortgage was an absolute game-changer. From the very first phone call to the final signature, they made the entire home-buying process incredibly smooth, stress-free, and transparent.
What impressed us the most was their speed—we closed on our new home in record time! Clay and his team were proactive, highly responsive, and always stayed two steps ahead of the paperwork. They took the time to answer all of our questions, ensured we were maximizing our benefits, and genuinely cared about getting us into our home.
If you are a veteran looking for a team that honors your service with top-tier professionalism and unmatched efficiency, look no further than Clay. We couldn't be happier with our experience!
Honest and helpful organisation
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I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.
My experience with Veterans United was next level. Any situation or circumstances that I came into they were there with answers. The staff was very consistent and considerate about anything I needed or didn’t understand. I would recommend Veterans United if given the opportunity.
Thanks for everything and I had a really great experience with the whole first time buyer thing..learned alot.
Sincerely,
Eugene Epps
