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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
468,258 reviews
994 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 468,258 unfiltered reviews

Starting on Page 27 of 15,609. Return to Page 1

5 out of 5 Stars

I have a great VA team. They helped me through every step of buying a home. I highly recommend the VA team for others to utilize.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

4.5 out of 5 Stars

The experience overall was great. VU did their thing quickly and were thorough. There were some instances when the process had to pause in the middle of being complete on our end. We worked through it and closing was a breeze. Yes I would recommend VU to a friend; especially to a fellow veteran & family. A big thank you to VU.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

4 out of 5 Stars
headshot image of Joshua DeLeon

Loan Officer: Joshua DeLeon

NMLS# 1540815

5 out of 5 Stars
headshot image of Taylor Plummer

Loan Officer: Taylor Plummer

NMLS# 2694711

5 out of 5 Stars
Photo submission from Brian W.

Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

4 out of 5 Stars
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars

Awesome, made the process simple by breaking down the to-do’s in the app. Quick reference back to uploaded documents, and upfront support.

headshot image of Clint Dunlap

Loan Officer: Clint Dunlap

NMLS# 2043576

5 out of 5 Stars
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

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5 out of 5 Stars

Veterans United made my home-buying experience smooth and stress-free from start to finish. The entire process was fast, organized, and easy to follow. Whenever they needed paperwork from me, they communicated clearly, and everything was handled quickly. The team was professional, responsive, and always willing to answer my questions. Thanks to their hard work, I was able to close on my home without any issues. I highly recommend Veterans United to any Veteran looking to purchase a home.

headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

4.5 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars

The process went very smoothly recommend the team I had were professional veterans united agents

headshot image of Brent Kumorowski

Senior Loan Officer: Brent Kumorowski

NMLS# 2649672

5 out of 5 Stars
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars

If you're a veteran wondering where to start your home-buying journey, I can't recommend Veterans United enough. Buying our first home came with unexpected challenges, but we never had to face them alone. No matter how many questions or phone calls we had, our team—Ben, Patrick, Missy, and Brett—guided us with incredible expertise, patience, and kindness. Their support was instrumental in helping us achieve our dream of homeownership.They also connected us with an outstanding local real estate agent who understood the VA loan process inside and out, making every step feel seamless. We never felt like just another loan—we felt genuinely cared for.Today we're settling into our first home, building a future filled with peace, joy, and community, while our pups are having the time of their lives in their new yard. Thank you, Veterans United, for helping turn our dream into reality. We are forever grateful.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Photo submission from Karen W.

OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars

Julia and her team were fantastic throughout our home buying journey. Julia was super knowledgeable ready to answer any question at the drop of a hat, even after working hours, and all the way up to and past closing. If I could rate this service higher than a 10 I would. I will definitely be using veterans united again.

headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
headshot image of Christopher Reese

Loan Officer: Christopher Reese

NMLS# 2407291

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
headshot image of Katelynn Walters

Loan Officer: Katelynn Walters

NMLS# 2497535

5 out of 5 Stars
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

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Experience first-hand why 373,424 homeowners give us a perfect score!

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5 out of 5 Stars

As a first time home-buyer, the process was smooth and better than I had expected. Tina Wiggins and the team at Veterans United were amazing! The team was professional, helpful, and were always willing to help. They were available to answer questions and walked me through every step of the process until the very end. I am truly grateful for the team at Veterans United.

headshot image of Tina Wiggins

Loan Officer: Tina Wiggins

NMLS# 1411098

5 out of 5 Stars

Jordan was outstanding through the entire home buying process. He took the time to not only provide his expertise, but also build a relationship lender/buyer. He was always available regardless of time to answer any question or concern that I had

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars

The team was amazing and fast at responding even if they were hone sick they would text. We went from inquiring to house bought in less than a month. Everyone was so awesome it made us cry happy tears.

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars

The whole team was great!

headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

4.5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Photo submission from Liroy G.

I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars

Everyone from Veterans United were amazing to work with. They were available to answer all questions and took time to check in often. I can't imagine a home buying experience any smoother than the process we had.

headshot image of Jake Albers

Loan Officer: Jake Albers

NMLS# 2709266

5 out of 5 Stars

Lindsey was amazing to work with throughout our home-buying process. She was knowledgeable, responsive, and always took the time to answer our questions, making what could have been a stressful experience feel much easier. She kept us informed every step of the way and worked hard to ensure everything stayed on track for a smooth closing. We truly appreciated her professionalism and dedication, and we highly recommend Lindsey to anyone looking to buy a home!

headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

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