Nick, Ellen and everyone else on the team was a huge help during my home buying experience. From start to finish it was a very smooth process. I would recommend them to anyone and I will be using them again in the future for my next home.
I believe stuff could have gone more smoothly and quicker, but the team assigned to me did a great job helping me throughout the process
Jeff has been absolutely wonderful to work with. This was our second refinance with him, and he also helped us purchase our home originally. If we ever need mortgage services again, he’ll be the first person we call.
He makes what can be a stressful process feel easy and smooth from start to finish. He’s always quick to follow up, keeps us informed every step of the way, and is incredibly personable and down-to-earth. He’s easy to talk to, genuinely cares about us, and always looks out for our best interests and our finances.
We couldn’t recommend Jeff more highly and are grateful for everything he’s done for our family.
I thought everyone was very professional. Brad did an amazing job. Thank you all very much.
One suggestion I have to bring up. Thank you for the gift that you sent. I really do appreciate it. I would recommend making sure that if you do send gifts to anybody moving forward then you should definitely make sure those gifts are made in America. The gifts that you sent were made in China. That was disappointing to see. Again thank you for all of your help
Cory Stipp and team were amazing. He worked with us and answered all of our questions. Cory made sure we got the best loan possible and made sure we understood every aspect of our loan and process. Veteran United, Cory and Team made this whole process smooth and easy to understand.
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
It was a great experience, and I want to thank Katie and her team.
Everyone on the VU team did an outstanding job.
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Awesome experience, these guys and girls made the process super easy!
Craig and Erin made the process easy and smooth.
Dene Lorenzen is the best! Her dedication and passion to truly help veterans get into their homes is inspiring! Dene was always quick to answer any questions we had, always made clear what was needed!I have purchased a handful of homes throughout the years and never have I came across anyone with more dedication than Dene!
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
In every aspect of my journey in purchasing my new home, Veteran's United was by my side to make it a very smooth and exciting process. I haven't purchased a home for 35 years and Jerry Landrey, Loan Officer with Veteran's United was instrumental in keeping my loan processing on track and constantly informed me of all changes. Grace Walther, Senior Loan Coordinator with Veteran's United was instrumental in keeping my loan process on track meeting all requirement to secure the loan. I highly recommend their Team in your homebuying needs! Thank You, (retired CMSgt) Joe K.
Jordan and the VU team guided us seamlessly through the home buying process and were always there to answer any questions we had. I would recommend VU 100% of the time and will use them in the future.
Tyler made the process easy and painless! I can’t thank him enough for his help and guidance through the process.
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The loan team has been amazing. The were very patient with me and walked me through every step. They were very professional and presented options that I was not even aware of that greatly affected my loan and saving me thousands over my first few years of the loan.
The ease of doing business and communication throughout was top notch! Any time I had a question, I received a response within 24 hours. Shawn, Caitlin, and Amy were amazing to work with!
I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.
The process from start to finish was easy and straightforward. Communicating with my team at Veterans United was easy, ensuring that I was informed at every step. We closed on the house quickly.
Tyler and his team were fantastic and very communicative. 10/10
