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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
468,682 reviews
543 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
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Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 468,682 unfiltered reviews

Starting on Page 27 of 15,623. Return to Page 1

5 out of 5 Stars

Good service.

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars

We couldn't have asked for a better loan officer than Christina and her team! They helped us secure our home with ease. It was a long process with lots of hurdles but they were by our side every step of the way. They have excellent communication and were always quick and effective with each new task that needed to be completed. We would 10/10 recommend Christina and Veterans United to family and friends!

headshot image of Christina Squires

Senior Loan Officer: Christina Squires

NMLS# 1938562

5 out of 5 Stars
headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

4.5 out of 5 Stars
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Photo submission from Brian W.

Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

Ryan was always quick to get back to me with any questions I had and helped me out with my paperwork

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
headshot image of Laura Wilson

Loan Officer : Laura Wilson

NMLS# 2416449

5 out of 5 Stars

This company is the most professional, customer service always over an about. We will recommend them 100%. We will never use anyone else. All our of family will be use in Ryan Davis and Abby Wandel!

headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars

The team that helped me from veterans United was extremely helpful and caring. The service felt very tailored and personal. They even sent a wonderful gift box that included a truck book for my son which I didn't even remember mentioning are his favorite!

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars

Always a pleasure

headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

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5 out of 5 Stars

I've worked with Aaron Madrid in past..10+ years ago. Because of the great assistance he provides I chose HIM when I found myself looking to buy a new home. First one place then another offer a period of SIX MONTHS to find the right place and work out all the numbers. I had offers from other companies and recommendations but MY EXPERIENCE keeps Aaron in the lead. If I have a "next time" I will be calling him first. Guaranteed.

headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

4 out of 5 Stars
headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars

Rachel was my loan officer for my first mortgage six years prior and just amazing! When I went to apply for a new loan this year I wasn’t sure who my loan officer would be but hoping by some grace of God they would be as great as Rachel and we got Rachel AGAIN. That’s probably how it works but I had no idea! I was so pleased to get Rachel again and would recommend her to any and everyone! She was even willing to help when she wasn’t officially our loan officer (during the application process). She was responsive in the weirdest times of day and if she couldnt answer right then, someone did! She helped with EVERYTHING. She helped me with questions I had even if they weren’t in her realm of her job. I truly believe she had our best interest in mind very step of the way. We texted back and forth over our numbers over and over until we were comfortable with the number with no annoyance or irritation in sight! She was a BLESSING to work with and hope many other people get to work with her and I know for a fact even though we closed, she will 100% help with anything I may need help with. She also made the stressful process of buying a house seamless and straight forward! I’m sure the other loan officer are great but I count myself lucky to have had her during this process. Go get you a Rachel!

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars

Levi and his team were great to work with and made sure everything was taken care of

headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars
Photo submission from Karen W.

OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
headshot image of Michael Schneider

Loan Officer: Michael Schneider

NMLS# 977211

5 out of 5 Stars

Jake Force and the entire Veterans United team went above and beyond to help us find our home. Our home search lasted several months, took us across multiple states, and even included a major lender error that could have completely derailed the process. Thanks to Jake’s expertise and the resources available through Veterans United, they were able to resolve the issue and secure our loan approval before our planned closing date.I highly recommend Jake Force and the Veterans United team to any service member or veteran looking to purchase a home. Their professionalism, dedication, and commitment to their clients made all the difference in helping us achieve our goal of homeownership.

headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars

To everyone involved in my process to purchase this beautiful home, I would like to thank each and everyone of you for the amazing work you did thank you and may God bless you all. Our realtor Laura she definitely showed my wife and I how to relax doing this whole thing and never left us in the dark, she was absolutely amazing

headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

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5 out of 5 Stars
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars

Billy and his team were amazing! They kept us informed of everything happening behind the scenes and were incredibly knowledgeable. Always willing to answer questions we had.

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars

Handled everything in a professional and timely manner, especially with last-minute details

headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars

We had an amazing experience working with Cory Stipp at Veterans United! From day one, he was incredibly responsive, knowledgeable, and always quick to help whenever we had a question. As first-time homebuyers, we expected the process to be stressful, but Cory made it feel surprisingly easy. We were taken care of every step of the way, every question was answered thoroughly, and we always knew what to expect next. Honestly, buying our house ended up being one of the easiest things we’ve done, and that’s a testament to Cory and the entire Veterans United team. We couldn’t recommend him more highly. Thank you for making our dream of homeownership such a smooth and enjoyable experience!

headshot image of Cory Stipp

Loan Officer: Cory Stipp

NMLS# 2736695

5 out of 5 Stars
Photo submission from Liroy G.

I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars

Everyone was helpful throughout the process and answered my questions because I had a lot of questions

headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

4 out of 5 Stars
headshot image of Patrick Winkler

Loan Officer: Patrick Winkler

NMLS# 2713766

5 out of 5 Stars

Very pleasant accommodating team guided us through the home loan process. Right on top of things all the way!!!

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

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