Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
467,493 reviews
691 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 467,493 unfiltered reviews

Starting on Page 27 of 15,584. Return to Page 1

5 out of 5 Stars

Not problem a with Levi or Nathan. Both responded quickly and with answers.

headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars

These guys helped me out, they made it very easy and stress free, kept me updated along the way of everything. They also showed genuine care for our first newborn, and at times seemed like they were just as excited as us. I would recommend using veterans united they really do care about you and want to help us veterans get into our homes. Thank you all

headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

3.5 out of 5 Stars

Chris and his team did a fantastic job overcoming hurdles and with his help i will recommend and work with you guys again thank you

headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

5 out of 5 Stars
headshot image of Joshua Dugo

Loan Officer: Joshua Dugo

NMLS# 2340168

5 out of 5 Stars
headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Photo submission from Brian W.

Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

I had a great team. Matt went above and beyond getting my family in the new home. 20 out of 10 stars. The whole team was transparent with the whole process.

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars

I honestly didn't know what to expect coming into this process, I just knew I would like to own a home. It is unbelievable how the whole experience felt so effortless. I feel like the team worked very well together and made me feel taken care of. They were super transparent throughout the entire process. Our whole team was patient with us. Kollin and Andrew not only tolerated all of our stupid questions, but encouraged us to ask more. They handled everything very professionally and respectfully. I feel like they actually cared about us as people. By the time we closed on our new house, i feel like i made friends. They were very sympathetic and comforting during the loss of our daughter while waiting to close on our home and made us feel like buying our house was something we didn't have to stress about because they were handling everything. We really appreciate them and everything they've done.

headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

Ready to see for yourself?

Experience first-hand why 372,775 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Blake, Lynn, and Aaron did an amazing job throughout the entire process. Without hesitation, highly recommend.

headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars

I appreciate the straightforward and professional support I received from the team during my recent home purchase. I especially appreciate their integrity in recommending a 30-year fixed loan structure; they took the time to explain how this would provide financial flexibility while still allowing me the option to pay extra toward the principal—a benefit others might not have highlighted. The communication throughout the process was excellent. I would highly recommend their services to fellow veterans who value transparency and efficiency.

headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars

Everyone truly cares about you and your journey. Every step you take whether it’s into the unknown or familiar territory, they’re always at the ready and willing to do whatever it takes to get you to where you need to be. They lead with compassion, commitment, and courtesy. Whether you’re a first time home buyer or you’re on your second or third home, they take care of you like they’ve known you for years. 100% recommend

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars

⭐⭐⭐⭐⭐ (10/10)Veterans United made our first home-buying experience smooth, stress-free, and exciting. The entire team was professional, responsive, and always willing to answer our questions throughout the process. We felt supported every step of the way and never left wondering what came next.We are incredibly grateful for everyone involved in helping us achieve homeownership. Their dedication, communication, and commitment to serving veterans and their families truly stood out. We highly recommend Veterans United to anyone looking to purchase a home. Thank you for helping make our dream of becoming homeowners a reality!

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
Photo submission from Karen W.

OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars

Easy and smooth and very positive. Had a wonderful team that made it happen. Nacim, Jordan and Rachael made a great team and the process was fluid.

headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

5 out of 5 Stars

First off, VU with Kendall worked with me to keep a quote open until we could find a place for us. It took 10 months. Kendall texted every month or more, kind of irritating, him rubbing it in I didn't have a house yet. However, the commitment was obviously there. Once we did have a place we were in contract with, Kendall and Adrienne and Candace worked with us to get it through smoothly, better than was expected. Thank you to you all!

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

Ready to see for yourself?

Experience first-hand why 372,775 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars

The team was amazing! Everyone was responsive and I really felt taken care of.

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars

The best in the business! I will always come back and I recommend you reach out to her! You will find NO ONE better than her and her team!

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars

Mary Davis exemplified outstanding customer service. You could literally hear her smiles and enthusiasm through the telephone. She was always helpful, sharing insight no matter the time of day or night. There are a few things/events that occur in life that always seem to coincide with stress, having a baby and of course buying a home, however in this experience, stress was an emotion that I did not feel for once and for that I’m truly grateful. I would highly recommend Mary to family, friends.

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars
headshot image of Sara Myers

Loan Officer: Sara Myers

NMLS# 2740631

5 out of 5 Stars
Photo submission from Liroy G.

I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars

Made my experience a good one by explaining everything I needed to know, communicating on regular basis and the app was a great tool to use for what was needed. I’m very happy with the service. Thank you.
Cynthia

headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

5 out of 5 Stars
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Start Here: 0% Down VA Home Loans
3,187 Veterans started their online quote today.