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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

386,158

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

My wife and I have purchased many homes over the years - this transaction with Veterans United was by far the easiest and smoothest! Nobody enjoys the home loan process, but our VU team kept us informed and the process was laid out, so there were no surprises. Our entire team CJ, Rachel and LaSar were available quickly and promptly to answer any questions and offer guidance. Thank you to team!!

headshot image of CJ Bommarito

Loan Officer: CJ Bommarito

NMLS# 1995169

5 out of 5 Stars
Would Recommend
headshot image of Ashley Stratman

Loan Officer: Ashley Stratman

NMLS# 1175292

5 out of 5 Stars
Would Recommend

Thanks everyone

headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

Alyssa helped us also and she was also so nice and patient and very informative! Like with Aaron we would have to call her several times a day and she was so happy to help us every time

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend
Photo submission from Ronald N.

The team that helped me through the home buying process was amazing! I was beginning to think that I was never going to find a home that fit me and that it was not going to become a reality of owning my own home, however, through everything the team that I got connected with was there for me the whole time every single step of the way encouraging me and reassuring me that this was going to happen and it did!! I found a great little place and my team really came through for me to make it mine!!!

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

Whole team was great with communication.

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend
headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

1 out of 5 Stars

This truly was the worst experience I've ever had in obtaining a mortgage or any sort of loan. Alberto was about the most unprofessional loan officer that I have ever dealt with. Between numbers constantly changing, accusatory statements towards my company, constant requests for different documents that go back further than what should have been needed, dialogue with my girlfriend about my income that should have been a conversation with me first, then asking my third party accountant to send an e-mail confirming something I've already confirmed (which is illegal and unethical). I simply cannot express my disgust enough with this process. Luckily, James stepped in near the end after the many fumbles the MVU team made. The process was eventually complete after almost losing our new home due to a time factor caused by Alberto. But never again will I use MVU. I hope anyone who uses MVU has a better experience than what I had. Best of luck to everyone.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend

We could not have asked for a better Loan Officer than Charles McKee. He made our home buying dream a reality. We could not have done it without him. He was with us from the initial preapproval process until we signed our closing papers. His service was impeccable and his work ethic was impressive. Thank you Charles for being so kind and patient with all our needs. We were truly in good hands with you.

headshot image of Charles McKee

Loan Officer: Charles McKee

NMLS# 2053706

4 out of 5 Stars
Would Recommend
headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

4.5 out of 5 Stars
Would Recommend
headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars
Would Recommend
Photo submission from Dan J.

Totally Amazing from start to finish! From our family to yours, Thank you!

headshot image of Shantel Dooling

Loan Officer: Shantel Dooling

NMLS# 2344264

5 out of 5 Stars
Would Recommend

I truly don't know how I would have made it through the experience of buying my first home without Veterans United. Thank yall so much for everything you did (and will continue to do) for me and my family. As a father, as a husband, and as a veteran, it means everything to me knowing VU is on my team!

headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars
Would Recommend

The only critical feedback I have is that VU needs to put itself out there more!!!Work with TAPS on military installations to get the word out!This team TRULY takes care of Vets. And I am eternally grateful for VU in helping me find my forever home!Thank you!

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

I was very blessed to have my team as they all worked on my behalf to secure a unique home. I always could count on quick responses to any question by one or another person of my loan team, and so I felt secure in the process. I am very happy today with my beautiful new home, and to have all the kind, thoughtful, and sincere daily effort that they performed to get me here. Thank you all!

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
Would Recommend
headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

4.5 out of 5 Stars
Would Recommend

Just wanted to say thank you all for your hard work, and your positive attitude! I must admit when I first heard about the number of people who would be involved, I was overwhelmed! However, the process went very easy! There was great communication within the team that made it easy for me! Lastly, that "to-do" list, was off the chain! This also made my home buying experience, one I will never forget!

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

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5 out of 5 Stars
Would Recommend

The whole experience was great we original just applied to see what we need to do to qualify. Then we found out we were approved. The team definitely made the whole process easy. Thank you all again

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Easy peasy process. OMG, I am so grateful

headshot image of Kayla Stiers

Loan Officer: Kayla Stiers

NMLS# 1548073

4.5 out of 5 Stars
Would Recommend
Photo submission from Sage W.

VA Home Loan Made Easy!

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend

Kara and her team at Veteran United made my dreams a reality.

headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars
Would Recommend

Temika Jackson made this process delightful and as smooth as possible.

headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
Would Recommend
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

Everyone on the team was super nice, knowledgeable, and made the entire process easy. I couldn't have asked for a better team!

headshot image of Colin Flanagan

Loan Officer: Colin Flanagan

NMLS# 2160458

More Reviews

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