Between Nolan Huot and Becky Shafer (our loan officer and coordinator, respectively), we had an incredible experience working with Veterans United. From the very first call we received from Nolan to follow-up on our online application (< 12 hrs later) to the frequent back and forth communications that Becky juggled among numerous parties to ensure we tracked to schedule. The customer service was incredible, and light years beyond what we experienced compared to other lenders. Thank you for your professionalism!(P.S. We have a picture to share of our successful closing but not seeing a way to upload)
Communicative, fast working, knowledgeable and very nice group of people. Thank you for all your hard work and support I will always appreciate it. It was the easiest, fastest and stress free process ever. I will recommend Veterans United to my friends and will continue to use them for refinancing or buying future homes. Thank you again!
Everything went ok except during the closing day (01/03/23) I was informed that in order for the closing I was responsible to pay the cancelation fee plus the seller tax fee in the amount of US1,975.66. I did not the the money on hand because I received closing (draft) that was going to receive my Cash back and VU was going to pay the late. I haved to to go through a lot of running oround to come with the late fee due before the closing. Respectfully request that you re-consider to at least give me back half of the
money that I was told to pay at the Last mom ent before closing because I don't how I was the one to be held responsible for the late closing cancelation.
Everything was exceptional
They did an amazing job helping me close on schedule which mattered because I don’t like to stray from the plan. I would work with them again in a heartbeat.
I just felt like I had to do most of the work kind of by my self and present it back through my to do list and this was a big step for my family doing a first time refinance we should have had a little more help and guidance.
Please refer to my above comments about Chelsea… I think she’s amazing and I’d definitely recommend anyone to come get a loan with veterans united because of how great an experience as I had.
Very well pleased with every in the processing & closing our loan.
Thanks for the help, hope to use yall again!
Also thanks to O'Shea and O'Shea with the paperwork and making it easy to finalize the house.
Ready to see for yourself?
Experience first-hand why 338,332 homeowners give us a perfect score!
Great experience.
Such an enjoyable experience! Ross and his entire team made me feel appreciated and walked me through the whole process. Couldn’t ask for a better experience
This was just as easy as the first time. The realtor even said this was the easiest home sale she’s ever down. Top notch work from a top notch team.
In my opinion and experience, purchasing a home with a team from Veterans United is the only way.
