Everything was awesome! Service l, response times, respectfulness, and flexibility. I will say near closing there was some difficulty with the fact it is a mobile home, but the team made sure we had everything so we could close on time
If you're a vet and you want the respect you deserve, the attention to detail, and a team that gives you their all, give the green light to the Veterans United Home Loans, they will get the job done!
Semper Fi !
Veterans United Home Loans is wonderful and I will definitely recommend them.
THIS WHOLE TEAM was amazing and will recommend them all! Thank you for everything
Response from Veterans United
Thank you for taking the time complete your survey. We are always looking for new ways to improve our service. Based on your overall rating, please let us know if anything could have been handled better for you. If willing and able, please do connect with out Client Advocate team. We will use your comments to further our ability to help every customer get to the closing table as quickly as possible.
I really asked around when we first started working with VU. It was going so smoothly and so efficiently that I thought they were a scam. We were terrified about the home buying experience, especially in such a time crunch (literally a month before we would have to sign a new lease at the apartment we were at). But it wasn’t so bad, and they were always there to answer questions or concerns. We will be thankful forever! Especially Nikki, Brittany, and Marissa!
After a little over 3 years of looking for the right house and right loan, Veterans United came through for me just when I needed them. My loan officer did everything he could to ensure everything went smoothly during the loan process all the way through the closing. I highly recommend them, thanks again Rob hegstrom ( loan officer) for all you did.
Mr. Vanamala's team is awesome! They were always available to answer any questions that I had and made the whole loan process incredibly smooth. I would be more than willing to use them again and recommend them to any of my friends buying a home in the future.
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If you need a loan Veteran’s United is the way to go!! Professional, down to earth, easy to understand without any pressure and hassle free!!
Overall I’m extremely happy that we went with VU for buying our home. The process was straightforward, everyone we worked with was extremely helpful, and we couldn’t be happier with our new home!
This has been an amazing experience throughout the whole process, we will most definitely refer any other veterans we know to veterans united.
I know there's a lot of numbers and stuff involves but I wish I were better informed about exactly what was expected between offer and closing. I felt I didn't hear anything until a week before closing and then it was crunch time and everything was a mess. A little more communication on what exactly is expected and updated numbers were my only complaint and frustration.
The process was painless and the people courteous and determined. I could not have asked for a better experience.
