The pre-approval came back quickly but the remaining process is painfully slow and repetitive...meaning they ask for the same paperwork that I'd sent several times. Not very professional.If you feel desperate and have time to waste and lose, to with them
I would go to them again if I had to do it over again
If you get Lindsey as your loan officer, you are getting the best. Thank you, Lindsey, for your dedication, knowledge and work ethic.
This is hands down the best company to go with if you’re a veteran/currently serving. They truly have your best interests at heart. I’ve used them twice now and have not been let down!!
VU is definitely the way to go if your a vet and looking for a house.
You can't go wrong with VUHL. I initially (and mistakenly) contacted one of their competitors and they claimed to help veterans but made me feel like another number and even disapproved our initial application. On the other hand, VUHL, with the exact same application quickly approved us and we were able to shop for our home within a few days. The overall process was smooth and very easy thanks to their on-line checklist. You can know at a glance what your status is at all times. Great design feature really keeps things on track. We just closed on our home and looking back, we have zero complaints - they are fantastic!
Tasha, Kyle. and Kevin were exceptional in answering my questions and concerns as a first time home buyer. Thank you again. Travis
The Veterans United team worked tirelessly on a very difficult and tight closing schedule to ensure that everything was complete the week of the closing. I don't know if another team could have managed to make the tight timeline work. Due to their diligent efforts I am in the house and greatly appreciative of the work from Veterans United.
I highly recommend them and would work with them again.
Well done! Thank you for making this purchase seemless
Vetrans United made the home buying process simple, kept us apprised at all times and made everything easier in what could have been a stressful situation. But we're in our new home!
They really do care and are proud of veterans! Such a great experience! Thank you!!
Communication was not always timely and resulted in rate differences
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When choosing a company to help you get your VA loan you should feel comfortable going with Veterans United.
I tried a few different lenders in my search for a mortgage, starting Fall of 2021. All of them disregarded my financial situation up until the pandemic shutdown the world, and my current status. They actually asked me if I could "explain why I lost money in 2020"! Apparently they forgot about the whole world losing money in 2020! Veterans United actually looked at my complete situation, before and after 2020, and made it happen for me!
Everything was perfect! So happy I had them as my team
