Without the dedication and understanding Rich and his team provided me during this process, I might have given up buying a house entirely. Thank you, Rich!
I had the best experience with the purchase of our new home. Everyone involved did an awesome job!! It was such a great experience, the team at Veterans United were very helpful with great customer service.
Outstanding service explains home mortgage interest rates and points in terms we could understand correlated world events, inflation, and the FED to where we could make an informed decision. Definitely will recommend Ms. Beascock team to other USSPACECOM
personnel who are transitioning from Colorado Springs CO to Huntsville AL
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Got to have the team I had. Not sure how many people work here but the team that helped me should train the rest.
Great experience with exceptional people. My loan team was with me every step of the way.
I enjoyed working with Dustin and his team. They were very nice, professional, and easy to work with. They made the entire process a pleasure, and I truly appreciated the patience they had with me throughout. I would highly recommend them to anyone looking for a smooth and positive home-buying experience.
Only issue was someone ordered the appraisal late & caused a delayed closing. It all shook out Ok though.
Excellent service Jodi, Sam, Madeline and Thomas. Even my realtor was impressed by Veterans United!
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VIRTUALLY FLAWLESS PROCESS, SERVICE AND CLOSING VERY MUCH APPRECIATED!
Tyler was very responsive and addressed all my mortgage questions. He helped me get a solid rate.
I already recommended Katy to everyone I know. Katy and Danielle were super great they took care of all my concerns and made the process super easy and worry free. This is my 2nd home with this amazing team. If you are a veteran and need a home loan please call the most professional team of all who know everything about your veteran home loan to ensure you get the best loan for you. Call Veterans United I will when it’s time for home #3.
I am my own reason for deciding on a 9 versus a 10. Because of my ineptitude for using my smartphone and doing things technically, it was harder for me than I'm sure it would be for most people. Therefore, my only suggestion is that in that there are things like MS-DOS for dummies, etc perhaps your format can be Veterans United for dummies, LOL. That said, I would highly recommend Veterans United for anybody wanting to move their VA loan or to initiate a new one.
Every single person on my team made a lasting impression. I’m am extremely grateful and thankful for their support for me and my family.
Poor communication internally led to delayed closing. Not all options were communicated to us as buyers. Very disappointing experience
Response from Veterans United
Hi Hunter
I'm sorry your experience left you feeling disappointed. Buying a home comes with enough moving pieces, and you should be able to count on clear communication throughout the process. I can understand how frustrating it would be to experience delays and feel like you didn't have all the information you needed to make informed decisions.
If you're open to sharing more, I'd appreciate the opportunity to learn more about what happened. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Tansee and Sean were fantastic
