I got out of the Marine Corps and was just trying to reintegrate back into the civilian life. Veterans United showed a lot of support and help me get a home for me and my family.
My VA team was really great to work with and if I could them something higher than a 10 I would. They were all so helpful and very patient with me and all my questions. Thank you!
Alex and Becky and Cole were winderful
Working with veterans United was a wonderful experience for us and we are in our dream home.
Veterans United & the team that they had me work with which included Wade, Kathleen & Chance made the home buying process the easiest that I have ever experienced. Their knowledge, professionalism & friendliness kept me at ease the entire time. They were always available for me & answered any questions that I had. I would recommend VU to any Veteran that is interested in buying a home in the future.i have actually already recommended them to a couple of Vets that I have talked to the past few days!
My experience with Verterans United was extremely stressful and disappointing. They were not flexible at all when it came to documents that were more than 20 years old and no longer available. Even when I provided alternative proof, it was dismissed as “not good enough.” Instead of helping track down information they easily could have obtained themselves, they kept sending new to‑do items day after day, each one demanding something different.On top of that, their 11th‑hour demands made the situation even more frustrating and stressful. Every time I thought I had provided what they needed, they added something new at the last minute, creating unnecessary pressure and confusion.It felt like they turned me into their errand runner—constantly chasing paperwork, digging through old records, and trying to satisfy requirements that seemed to change every time. Overall, their lack of flexibility, constant shifting demands, and unwillingness to assist with document retrieval made the entire experience far more difficult than it needed to be
They were great and worked awesome with me through out the process
Jeff Gordon was absolutely fantastic. He was super responsive and helpful!
They’re very honest and informative about the whole process, never felt like I was being coerced into anything. They also make an effort to work around your schedule.
Lots and long
Everything that was needed to be addressed to make sure the loan went thru right, in my favor, they did. I was always kept in the loop and what ever questions I had were answered. I truly appreciate everyone’s help in the process.
When we first met Travis Ward, he was just a loan officer. After a few months of interaction with Travis, he became our trusted friend. Travis is warm and articulates. He knows his product very well. He took his time to explain all of our questions within 24 hours. Besides those outstanding attributes, what stand out the most about Travis are he is very patient and his ability to listen to our questions/concerns, he waited for us to finish our questions completely before he responds. Travis never once (never) jumped in the middle of our sentences. We would definitely refer him to our friends and family members for VA home loan. It would be a mistake should Veterans United not to retain his service nor inadequately compensate base on his outstanding skills, personal and professionalism!! Warm Regards,Khoa, Susan and Nhat Huy (from San Diego, CA)
This is the third time Jason has helped us buy a home. He is very professional AND personable and communicates in a timely manner. His assistant Megan is also very helpful!
Amber was amazing and a pleasure to work with. This was my next home buying process with her and again I wasn’t disappointed. She was always available for my endless questions & if she didn’t have the answer she knew how who to go to and got back to me.
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VU was professional, pleasant to work with, and moved quickly to enable us to close in just over a month.
The process was easy with the help of the staff at Veterans United!! I was in my new home within 2 weeks🤗. I love it!!
Veterans United made the home buying process easy.
The constant calls. The massive lack of communication. The telling me one thing, then calling the insurance broker or landlord and giving them completely different information. I wouldn't take this team to Mcdonalds for the dollar menu. I've seen bad, I've never seen a team so bad at being aligned. Wouldn't recommend to friends, family, even enemies.
Thank you to Lucas H. & team for helping my husband and I, first time home buyers. We had a lot of questions and concerns throughout the home buying process and our loan team did their best to help us. We love our new place and the condo is perfect for the two of us and our fur babies. We’re having a lot of fun setting up our home. Thanks again
Very professional always answered in a timely manner
Great team!!!! Made everything easy and stress free. Will always remember how they treated me right!
I had a great experience with them.
