Working with veterans United was a wonderful experience for us and we are in our dream home.
Veterans united takes care of you from start to finish! They're easy to reach, knowledgeable, and understanding of every situation. Nick helped us with two loans and I couldn't imagine working with anyone else.
They made it super easy and fast. Anything I needed or had question on they made sure I had it and understood
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Travis and his team were amazing from start to finish! — flexible and adaptable, and able to meet my needs.
When we first met Travis Ward, he was just a loan officer. After a few months of interaction with Travis, he became our trusted friend. Travis is warm and articulates. He knows his product very well. He took his time to explain all of our questions within 24 hours. Besides those outstanding attributes, what stand out the most about Travis are he is very patient and his ability to listen to our questions/concerns, he waited for us to finish our questions completely before he responds. Travis never once (never) jumped in the middle of our sentences. We would definitely refer him to our friends and family members for VA home loan. It would be a mistake should Veterans United not to retain his service nor inadequately compensate base on his outstanding skills, personal and professionalism!! Warm Regards,Khoa, Susan and Nhat Huy (from San Diego, CA)
Amazing service, professional, understanding and if I could give greater than a '10' I would!
JOSH HELPED ME WITH THIS AND I AM VERY GRATEFUL FOR EVERYTHING HE DID AND ANSWERED ALL OF MY QUESTIONS DURING THE WHOLE TIME ! THANK YOU 😊
It was quick and easy and everyone was so friendly
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He was very helpful as was all the team there
The team made everything really easy!!! The to do list put everything in order and gave me clear instructions on what was needed.
Their processing is organized and easy. I asked for, and got, EXCELLENT terms that fit exactly what I was trying to do; Jeff understood that it wasn't JUST about the mortgage rate.
They assisted in every aspect of
Thank you to Lucas H. & team for helping my husband and I, first time home buyers. We had a lot of questions and concerns throughout the home buying process and our loan team did their best to help us. We love our new place and the condo is perfect for the two of us and our fur babies. We’re having a lot of fun setting up our home. Thanks again
Everybody was very courteous explained it all the way through and helped whenever you needed it Thank You Very Much
My refinance experience was extremely frustrating. The biggest issue was the lack of clear communication throughout the process. I was constantly receiving new requests for documents, with no proper explanation of why they were needed or how they affected the process.The process felt like an endless list of requirements without transparency or guidance. What was initially presented to me as the expected closing cost kept increasing, and by the end, the cash needed at closing had grown by approximately $3,000 compared to the original estimate.I understand that refinancing can require documentation and adjustments, but better communication, transparency, and proactive updates would have made the experience much less stressful. Unfortunately, the lack of clarity and the unexpected increase in costs left me disappointed with the overall service.
Emmett and Landon were the greatest to work with. I felt as if we became family for 7 months. I thought our house was beyond fixing but Emmett made the process very easy and talk me through a lot of tough days. Emmett and Landon saved our lives and I will never forget it. Veterans united made the process of refinancing a breeze and everyone in the process was very nice and helpful. Everyone got back to us in a timely matter. I can’t thank everyone of you enough.
Ashley was the greatest she moves fast answer all the questions that I had
