Never dealt with buying a home, but you guys made it easy and answered all of our questions. #1 IN MY BOOK.
Drew and his team were proactive in getting things done and it made the process so easy.
Overall great experience with Colin and Kurt just a lack of communication when they were out of the office that caused some frustration amongst us from Cheyenne who took over for them.
I want thank you all. I was worried when we first started that i would not be able to do this. You guys made this experience easy and painless. Thank you Bob and Deb
Very helpful staff.
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My loan officer Matt was excellent at getting me a good rate and coming away with cash back at close
Everyone was so helpful.
A really pleasant experience, an excellent team that made all the process really smooth
Tanya and the whole team were AMAZING. I was very nervous to buy, but they made the process extremely smooth and I am very excited to move into my new home. I would recommend the whole team to anyone. Tanya was extremely professional, answered the phone/my questions EVERY time, and was extremely knowledgeable and kind. Thank you!
Ginny was wonderful to work with and coached me through the entire process. I am happy I found her!
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Working with my loan officer Mr Michael Jones was an absolute dream. As a first-time homebuyer, the process felt scary, but they explained every single term and option in plain English. They were always a quick text or call away and got me the closing table easily. I could not have done it without them!"
I can't begin to explain how great it was to work with Veterans United. The whole team was outstanding. Jordan was always on the ball and answered all of our questions. Cortney was so kind and so helpful with offering all the resources we could need and her calls were always a good pick-me-up. Shari and Aldin really kept on top of everything and made sure we were on track and ready for our closing. I know there are other members of the team that I didn't work with directly but whose work is no less important and I'm just beyond grateful for everyone's hard work. I was a first-time homebuyer and initially felt so unprepared to start this process but they were there every step of the way and made the experience enjoyable.
My experience with Veterans United was fantastic. What set VU apart from other mortgage companies was Jacob's responsiveness and ability to quickly answer questions and keep the ball moving forward. And VU's rates were extremely competitive.
When we first met Travis Ward, he was just a loan officer. After a few months of interaction with Travis, he became our trusted friend. Travis is warm and articulates. He knows his product very well. He took his time to explain all of our questions within 24 hours. Besides those outstanding attributes, what stand out the most about Travis are he is very patient and his ability to listen to our questions/concerns, he waited for us to finish our questions completely before he responds. Travis never once (never) jumped in the middle of our sentences. We would definitely refer him to our friends and family members for VA home loan. It would be a mistake should Veterans United not to retain his service nor inadequately compensate base on his outstanding skills, personal and professionalism!! Warm Regards,Khoa, Susan and Nhat Huy (from San Diego, CA)
Outstanding customer sevice throughout the entire process. Highly recommended..
I am very will please everything went great never had one thing go wrong the people were always very nice and helpful .


