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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
474,334 reviews
695 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Army
Caring Easy Supportive Linda J., Marines
Army
Army
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 474,334 unfiltered reviews

Starting on Page 277 of 15,812. Return to Page 1

5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

5 out of 5 Stars
Photo submission from Clifford H.

Travis ward was our loan specialist. He did absolutly more then we could ever have asked for he helped us understand what was going on with our loan and we did not have a thousand things to send in for our loan. The whole process went very smooth and quickly we started the process April 13, 2020 and closed May 13, 2020. Fastest home buying ever but worked out perfectly! We love our new home so much!

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

The process was super easy and they went above and beyond for me!

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars

Sam and her team went above and beyond the call of duty! THANK YOU!!!

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
headshot image of Nicholas Vance

Loan Officer: Nicholas Vance

NMLS# 2146716

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5 out of 5 Stars
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars

Veteran united really looked out for me and my family during my refinance. I would definitely recommend anyone financing or refinancing a home to trust veterans united.

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

4.5 out of 5 Stars
headshot image of Karlie Clark

Loan Officer: Karlie Clark

NMLS# 2675968

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars

Veterans United is the absolute pinnacle of lending with veterans as their target audience. They go above and beyond and make the entire purchasing experience seamless and stress free. This is now my 4th house with Veterans United and if i decide to buy again, Shawnee and team will be my first call.

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
Photo submission from Jeffrey N.

If you are a home buyer and you are a veteran; you should go to Veterans United. We had a great personal loan specialist, Keith Shaffer, he was wonderful! Veterans United, he was very helpful and they can make you have your forever HOME!

headshot image of Keith Shaffer

Loan Officer: Keith Shaffer

NMLS# 1683800

5 out of 5 Stars

If I had a question they had the answer. Very polite and professional.

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars
headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars
headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars

This is my second home with John and he and his team couldn’t be more professional, diligent, and communicative. I have no notes, truly.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars

Tim was excellent throughout the entire process. He answered every question I had and helped me feel calm when I thought things weren't going so well. Spoiler it was fine, I'm a spaz. When a problem did arise he jumped on it like a fat kid at a buffet and figured it out. Also he returned every call without making me wait days for a response. He was always Jonny on the spot. Anywho I would definitely recommend these guys to my people especially to the veterans out there. They know their stuff and how to explain it. Even too idiots like myself.

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

0.5 out of 5 Stars

Bad communication and unknown rate change and cost at the final step

Response from Veterans United

Hi Jarkeveous,

I'm sorry to hear about the communication issues and unexpected changes you experienced during the final stages of your loan process. I understand how frustrating that can be.

I'd like the opportunity to learn more about what happened. Please contact me at 1-800-212-5200 or ClientAdvocate@vu.com so I can review your concerns further.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

4.5 out of 5 Stars
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Photo submission from Wayne W.

All your personnel we worked with are the best I ever had to work with. Alberto with out a doubt is the best out there. Fast, on top of everything and reliable. Love our new place and thanks again for a job well done. we are so happy and over excited about all the steps to get here. we love your company.
wayne and Diane Watson

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Corey Schmidt

Loan Officer: Corey Schmidt

NMLS# 2736694

5 out of 5 Stars
headshot image of Ron Rowe

Loan Officer: Ron Rowe

NMLS# 2292095

5 out of 5 Stars

Using the VA home loan program was a seamless and deeply rewarding experience that made my dream of homeownership a reality. The combination of a zero-down-payment requirement and competitive interest rates provided an incredible financial advantage that conventional loans simply couldn’t match. From start to finish, the process felt secure and manageable because the VA's guidelines truly protect veteran buyers. I am incredibly grateful for this benefit and confidently recommend the VA home loan program to any fellow service members looking to purchase a home with absolute peace of mind.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars

They hung with me till the job was done. I live in Kansas and bought a house in Florida.

headshot image of Megan Moore

Loan Officer: Megan Moore

NMLS# 2082937

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