Thank you Samuel for all of your hard work to help get this done. We are very thankful to have worked with you.
Veterans United made my homebuying experience a pleasurable one for the most part. The initial realtor I had through them was unsatisfactory; however I was able to use a more suitable agent and I found a great home. I'd say the only other issue I had was having to pay for a structural inspection a week before closing; that was a $750 expense that I did not anticipate and was not compensated for at closing. Besides those two mishaps Veterans United did a great job explaining everything and keeping us on schedule to close on time.
Great group of people, work hard for you and get the job done!
For my fellow veterans, you cannot go wrong with working with Veterans United on getting a home loan. Hurry up you want be disappointed!
Would not hesitate to recommend Veterans Home Loans. They went above and beyond to make sure our loan closed on time.
The process was a bit confusing at first; the market climate didn't help. I didn't realize that when you use realtor.com, you automatically get directed to VU when you ask for information about a property as a veteran. I didn't realize that once you get a VU concierge for the region you're searching, you can contact them directly to broker real estate agents in the area for different zones of that region as you search. My situation was complicated, though, as I was looking not in one region, but all over the country for a place to move, motivated by the extreme conditions of my living situation. It was frustrating for everyone involved. Once I found a place that was viable, however, the process moved along relatively smoothly and quickly. Any issues that arose were due only to circumstances beyond my, VU's, or my Realtor's control, and there was really only one issue of property survey delay. I learned a lot from this experience, and I would go through VU again should I look for another home later.
Best Service I ever had...
I would also like to acknowledge Dene’ Lorenzen, our loan coordinator. She was absolutely outstanding!
Veterans United truly takes care of their customers. From the time you apply, until you close on your future home, the professionals of Veterans United will take care of you. And even after you close on your home, they will always make themselves available for any questions you may have.
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Fantastic team, extremely responsive support throughout this process. 3rd time homeowners but first time working with Veterans United and this was by far the best experience we've ever had. Would highly recommend to anyone looking for expert and friendly support while navigating the home buying process.
Veterans United was amazing. They made this process so smooth and communication was excellent. I will definitely use them in the future as well as suggest them to friends and family.
Absolutely amazing experience. Veterans United is very professional and also down to earth. They dont candycoat anything, honest and straight to the point. Would recommend to any veteran looking for a new home!!
The team at Veterans United is amazing! They went above and beyond to make my purchase as smooth as possible. Communication was excellent and I couldn’t have asked for better service. If I ever decide to build or buy again, I will 100% use Veterans United!
We live in Dallas Texas. The market here is ferocious.
We were told by every single realtor/builder/seller that it was foolish and impossible to get a VA loan approved in this market.
But none of them knew Matt Istwan.
Throughout the whole process Matt Istwan was incredible.
Every single person that dealt with him came away with one comment… “Matt is incredible … I am so glad that we know that Veterans United is an option for our VA customers.”
At closing which happened ahead of schedule.. our closing agent smiled and said Veterans United is always so easy to deal with this is going to go very fast.
I cannot express to you how grateful my family is to Veterans United and Matt Istwan.
You have made a dream come true.
Thank you Matt for working with us, fighting for us, and making our dream come true when everyone told us it was impossible.
Russ and Karen Spears, homeowners, finally