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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

427,608

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Everyone we worked with at Veterans United was first class. Our loan officers and coordinators and concierge all answered our phone calls or returned our calls and texts promptly. We never felt rushed or pressured in any way, they were patient with us. A fantastic buying experience, worked hard to get us closed sooner than expected

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

With everything going on in the world we could not ask for better representation in a company. You guys rock. Eric, Heidi and Erica you are the best.

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend
headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

4 out of 5 Stars
Would Recommend

Kayla was great always there to answer questions. Always there to point us in the direction of what was next. The team as a whole were really good to us.

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend
Photo submission from Jarrod N.

Dorian made this process so much easier than we could ever imagined. He took away so much of the stress that we anticipated.

headshot image of Dorian Henderson

Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
Would Recommend

Justin's team provided great service; they ensured I understood all documents and provided a great list for me to complete so I could keep track of what I needed to work on. They are transparent and answered all the confusion and questions I had. I was worried my deal could not get through, but Justin's effort and knowledge proved to me I was wrong! If you need to have someone professional and keep your best interests, I highly recommend Justin's team!

headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars
Would Recommend

Sam and Rynda were very helpful every step of the way. Buying or refinancing a home can be very confusing and stressful and they made it easy.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend

I will recommend Zach Ward to anyone I know who is interested in buying a home. Zach was one of the most professional people I have ever had the pleasure of doing business with. He was always there to answer the call and willing to talk me through any questions I had. As a first time home buyer I was overwhelmed with everything and Zach put me to ease every time I called. Zach made Veterans united feel like a local family owned business and I know they are lucky to have him as a loan officer. Very thankful for everything he has done for us.

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

I will do all over with this team...

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

4.5 out of 5 Stars
Would Recommend
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

4.5 out of 5 Stars
Would Recommend
headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend
Photo submission from Timothy A.

VETERANS: Use Veterans United when buying your home. This was one of the easiest big purchases my wife and I have ever made.

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

I just want to take a moment to thank Angie Poggi for walking with us through the process of securing our loan and helping us get into our dream home. Your professionalism, patience, and clear communication made a world of difference. You took the time to explain every step, answered all our questions, and made sure we felt confident throughout the entire process.
We couldn’t have asked for a better loan officer—thank you for going above and beyond! I would highly recommend you to anyone looking to navigate the home loan processPeace & Thomas Terrien

headshot image of Angie Poggi

Loan Officer: Angie Poggi

NMLS# 2637966

5 out of 5 Stars
Would Recommend

The entire process was incredibly easy and straightforward. Your online system and to-do list made it a breeze.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

I wouldn't imagined in million years that I would be a home owner. Thanks to Veterans United and my realtor made this all possible!

headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend

I had been through it all, from denials to approval right up until the morning of closing then a no on that day very demoralizing, but Billy and his team were on it from the first day, they did everything they could, and helped make our family’s dream of owning a home a reality. We are so grateful to them for their hard work and dedication.We could never thank you guys enough.
Tim &. Christy.

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

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5 out of 5 Stars
Would Recommend

Overall, it was a fantastic experience. I was very intimidated of the house buying process but Veterans United made it super easy and we purchased our first home.

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

Thank you for all the help and guidelines that made it possible for me and my family to find a forever home

headshot image of Jeremy Wilder

Loan Officer: Jeremy Wilder

NMLS# 1124786

5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend
Photo submission from Ahmad K.

Veterans United made our home purchase fast and easy. The To Do List explains what is needed and why. My loan team was fast, knowledgeable, and available when i had questions. Pre Approval was faster than other companies I tried. Will definitely use them for future business.

headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend

From the moment we connected with Veterans United, we knew our home-buying experience was going to be different—in the best possible way. Having worked with other VA mortgage companies in the past, we can say with confidence that no one compares to the professionalism, organization, and genuine care we received from Veterans United.Mike Rahmoeller was our first point of contact, and right from that initial conversation, we felt supported and understood. Mike, along with Gray Grimm, walked with us every step of the way—and we do mean every step. They were not only responsive and incredibly knowledgeable, but also deeply invested in our journey. They were just as excited about our move as we were, and that meant the world to us!What impressed us the most was the consistency and reliability of the team. You’re not handed off from person to person; you have your dedicated team from start to finish. It never felt like a transaction—it felt like they were helping us build something meaningful and personal.Signing forms was a breeze, questions were always answered quickly, and we never once felt out of the loop. The entire process was smooth and stress-free, which is a rarity when you're buying a home—especially when moving across state lines.Veterans United also connected us with one of their approved real estate professionals, who helped us find the perfect house to call home. From financing to house-hunting, every part of the experience felt seamless, thoughtful, and personalized.We’re so grateful to Mike, Gray, and the whole Veterans United team. You helped turn what could have been a stressful process into a joyful and exciting journey. Thank you for making us feel valued, supported, and celebrated along the way!We’re proud to be Veterans United customers for life!Carla & Richard Hiatt

headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars
Would Recommend
headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars
Would Recommend

Everyone was great and worked super hard to get me into this beautiful home

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
Would Recommend
headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

More Reviews

See all 427,608 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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