Working with Daren Bodine's team was effortless. Contacting someone directly was easy being able to use text, email and/or phone messages. Response time was quick. The entire team, especially Daren, took as much time as was needed to explain the process and answer any questions. They always made me feel comfortable and reassured.
I had a VA loan in 2008 and did'nt have to do half the stuff I had to do for this loan. I mentioned this to my realitor (Shelly Keller) and she sat me down and explained the changes over the years and why. This helped me understand the process. If you have anymore clients in Colorado you should use her she is a great realtor.
The team did an excellent job
To apply for a loan through Veterans United was the greatest thing for me. My wife and I are over whelmed with joy and grateful .I thank each and everyone there for helping us make our dreams come true. Seth and his team made our home buying process such an awesome experience and I encourage anyone who's in the market for a home to try Veterans United FIRST
Team was amazing 100% would work with them again
I would specifically point to Kelsey Riggs and Shari Wooldridge who BOTH handled my home-buying process with expertice and patience
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Aaron, Cierra and Phoebe were great! They assisted where ever they could. They were available on the weekends and they broke everything down for us to understand as first time buyers! We greatly appreciated their patience and help!!
Thank you to Hunter and his team for working with a high level of patience and integrity. We appreciate you taking the time time explain what happens at each stage and walking us through it through the closing. Thank you much for making yourselves available anytime we had questions. KUDOS TO YOU ALL FOR A JOB WELL DONE !!
Veteran's United created a first time home buyer's experience that was great! Easy to upload documents, very patient in answering any questions I had and always available by phone or email. ALWYAS friendly when contacted via phone. Easy process with great video prompts for educational knowledge
everyone was awesome and I would do it again anytime
Great !
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Love the team made dealing with the sellers team so easy, very supportive and transparent across the board.
Amazing
My experience with Veterans United was a great experience. Travis Ward was great to work with. Travis always answered my questions always kept me informed and up to date. I have nothing negative to say about my experience with Veterans United. It was smooth stress free and great learning experience on the home buying process.. Thank You Veterans United
I do not know if there was a disconnect between VU and the underwriters and the VA or what, but my experience was horrible. Also when I closed they added $10,000 more than I asked/wanted?????
Response from Veterans United
Hey Kevin,
I’m really sorry to hear how frustrating this experience was for you. Feeling like there was a disconnect during the process, especially between different parts of the loan and VA requirements, can make an already stressful time even harder.
I’m also concerned by what you mentioned about the additional $10,000 at closing. I can understand how surprising and upsetting that must have felt, especially if it didn’t align with what you expected or discussed. I’d like the chance to take a closer look at your file so I can better understand what happened and help provide some clarity around those numbers.
If you’re open to it, please reach out to me directly so we can dig into this together. You can contact the Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available from 9 a.m. to 5 p.m. Central Time, Monday through Friday, and we’re always happy to follow up the next business day if you reach out after hours.
Sincerely,
Claire S., Client Relations Manager
Easy and pleasant to work with. Attentive to detail. Great!
The Veterans United team provided supportive assistance at every level of my home buying experience. I never had to wait or worry for a response because they responded immediately ensuring that I felt valued and respected.
