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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
475,359 reviews
485 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 475,359 unfiltered reviews

Starting on Page 288 of 15,846. Return to Page 1

4.5 out of 5 Stars
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars

This is a wonderful team of people to work with. You will not be disappointed.

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
headshot image of Jolene Hatfield

Loan Officer: Jolene Hatfield

NMLS# 2771738

5 out of 5 Stars

Veterans United helped me out tremendously. I recommend them to my family and friends.

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars

Not problem a with Levi or Nathan. Both responded quickly and with answers.

headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
Photo submission from Matthew F.

My parents couldn’t never afford to own a house and here I am in my living room. My living room! Growing up in apartments and moving every few year and now I have a house. Stable house that I own. Words can’t describe how good this feel. The team have been awesome and even with the Covid crisis going on they didn’t miss a beat. I want to thank the team that pushed this through so we could close before it cost us more.

headshot image of Michael Stalling

Loan Officer: Michael Stalling

NMLS# 1105433

5 out of 5 Stars

These guys helped me out, they made it very easy and stress free, kept me updated along the way of everything. They also showed genuine care for our first newborn, and at times seemed like they were just as excited as us. I would recommend using veterans united they really do care about you and want to help us veterans get into our homes. Thank you all

headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

3.5 out of 5 Stars

Chris and his team did a fantastic job overcoming hurdles and with his help i will recommend and work with you guys again thank you

headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

5 out of 5 Stars
headshot image of Joshua Dugo

Loan Officer: Joshua Dugo

NMLS# 2340168

5 out of 5 Stars
headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars

I had a great team. Matt went above and beyond getting my family in the new home. 20 out of 10 stars. The whole team was transparent with the whole process.

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

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5 out of 5 Stars
headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars

I honestly didn't know what to expect coming into this process, I just knew I would like to own a home. It is unbelievable how the whole experience felt so effortless. I feel like the team worked very well together and made me feel taken care of. They were super transparent throughout the entire process. Our whole team was patient with us. Kollin and Andrew not only tolerated all of our stupid questions, but encouraged us to ask more. They handled everything very professionally and respectfully. I feel like they actually cared about us as people. By the time we closed on our new house, i feel like i made friends. They were very sympathetic and comforting during the loss of our daughter while waiting to close on our home and made us feel like buying our house was something we didn't have to stress about because they were handling everything. We really appreciate them and everything they've done.

headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars

Blake, Lynn, and Aaron did an amazing job throughout the entire process. Without hesitation, highly recommend.

headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Photo submission from Lyle P.

Everyone has been incredibly helpful and polite, and the whole experience went smoother than butter. I was skeptical about the company at first because they asked for some personal information in order to receive a quote, so I naturally gave some bogus answers just to fill in the required slots. Our loan officer called us, and between him and his team, our minds were put at ease. We went from living on a pretend street called "Nunya Business" to closing on our first home. When my husband's orders were put on hold due to SARS-CoV-2, the company was with us every step of the way to make sure we were doing okay. They knew between the limbo with PCS orders and me still working as a nurse, our family was under a bit of stress (as are most others around the world). They sent our family board games to keep us entertained and connected while we were at home as the world went crazy around us. The entire experience has been great, and the team was with us every single step of the way. Veteran's United even supported our decision to get quotes from other lenders as well. After feeling like "just a number" with NFCU, we stuck with Veteran's United because it felt like we were being taken care of like family. If you're on the fence, don't be. Veteran's United is amazing, and we don't regret our decision even for a second!

headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars

I appreciate the straightforward and professional support I received from the team during my recent home purchase. I especially appreciate their integrity in recommending a 30-year fixed loan structure; they took the time to explain how this would provide financial flexibility while still allowing me the option to pay extra toward the principal—a benefit others might not have highlighted. The communication throughout the process was excellent. I would highly recommend their services to fellow veterans who value transparency and efficiency.

headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars

Everyone truly cares about you and your journey. Every step you take whether it’s into the unknown or familiar territory, they’re always at the ready and willing to do whatever it takes to get you to where you need to be. They lead with compassion, commitment, and courtesy. Whether you’re a first time home buyer or you’re on your second or third home, they take care of you like they’ve known you for years. 100% recommend

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars

⭐⭐⭐⭐⭐ (10/10)Veterans United made our first home-buying experience smooth, stress-free, and exciting. The entire team was professional, responsive, and always willing to answer our questions throughout the process. We felt supported every step of the way and never left wondering what came next.We are incredibly grateful for everyone involved in helping us achieve homeownership. Their dedication, communication, and commitment to serving veterans and their families truly stood out. We highly recommend Veterans United to anyone looking to purchase a home. Thank you for helping make our dream of becoming homeowners a reality!

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

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5 out of 5 Stars
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars

Easy and smooth and very positive. Had a wonderful team that made it happen. Nacim, Jordan and Rachael made a great team and the process was fluid.

headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

5 out of 5 Stars

First off, VU with Kendall worked with me to keep a quote open until we could find a place for us. It took 10 months. Kendall texted every month or more, kind of irritating, him rubbing it in I didn't have a house yet. However, the commitment was obviously there. Once we did have a place we were in contract with, Kendall and Adrienne and Candace worked with us to get it through smoothly, better than was expected. Thank you to you all!

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Photo submission from Garrett M.

Our Veterans United team were the most helpful group of individuals throughout the long and confusing home buying process. Their communication was top notch and they did not hesitate to answer every question we had. I highly recommend Veterans United for any of your home buying needs!

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars

The team was amazing! Everyone was responsive and I really felt taken care of.

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars

The best in the business! I will always come back and I recommend you reach out to her! You will find NO ONE better than her and her team!

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars

Mary Davis exemplified outstanding customer service. You could literally hear her smiles and enthusiasm through the telephone. She was always helpful, sharing insight no matter the time of day or night. There are a few things/events that occur in life that always seem to coincide with stress, having a baby and of course buying a home, however in this experience, stress was an emotion that I did not feel for once and for that I’m truly grateful. I would highly recommend Mary to family, friends.

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars
headshot image of Sara Myers

Loan Officer: Sara Myers

NMLS# 2740631

5 out of 5 Stars
headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

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