Steve Brockman and his entire chain was very thoughtful and professional and helped me and my wife immensely. I would highly recommend him any day of the week. It was a true blessing to work with him and he taught me a lot and guided and directed our home purchase
My parents couldn’t never afford to own a house and here I am in my living room. My living room! Growing up in apartments and moving every few year and now I have a house. Stable house that I own. Words can’t describe how good this feel. The team have been awesome and even with the Covid crisis going on they didn’t miss a beat. I want to thank the team that pushed this through so we could close before it cost us more.
Jacob was was such a pleasure to work with he made me and my family feel comfortable with our new purchase and walked us through all the steps 10 out of 10 I would recommend anyone using their VA home loan to use veteran united !!!!!!
Made everything quick and simple. Answering any questions I had.
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My team at Veterans United "held my hand" through the intire process. I knew very little about this whole process being a first time hime owner. At times, i needed to take things slow and go over some steps at a slow pace so I didnt miss anything. Being a vet with ptsd, this began to get overwhelming, but my team took extra time, talked slowly and clearly to ensure I was fully aware of every detail. I strongly believe, if i had gone with another mortgage company, i would have backed away from this whole process Rob was morenthan understanding and did all he could to insure I didnt let myself down by backing out. All of my questions and concerns where answered until I was satisfied. Now im sitting in my own livingroom as I type this note. Bravo Veterans United. Thank you Rob, Kayla, David, Brayden and Jason. You all have made one of my dreams become literal reality. Xoxo Paul
Seth, Lisa and the team were great to work with. They were so incredibly helpful throughout the entire process and we appreciate them so much.
Everyone has been incredibly helpful and polite, and the whole experience went smoother than butter. I was skeptical about the company at first because they asked for some personal information in order to receive a quote, so I naturally gave some bogus answers just to fill in the required slots. Our loan officer called us, and between him and his team, our minds were put at ease. We went from living on a pretend street called "Nunya Business" to closing on our first home. When my husband's orders were put on hold due to SARS-CoV-2, the company was with us every step of the way to make sure we were doing okay. They knew between the limbo with PCS orders and me still working as a nurse, our family was under a bit of stress (as are most others around the world). They sent our family board games to keep us entertained and connected while we were at home as the world went crazy around us. The entire experience has been great, and the team was with us every single step of the way. Veteran's United even supported our decision to get quotes from other lenders as well. After feeling like "just a number" with NFCU, we stuck with Veteran's United because it felt like we were being taken care of like family. If you're on the fence, don't be. Veteran's United is amazing, and we don't regret our decision even for a second!
If I could give my team an 11 I would. They were absolutely incredible and made the entire home buying process such a breeze. I was never confused through the process and they all communicated efficiently.
Possibly open communication among peers. A few times I would hear something from someone and then another thing from someone else or being reach out about the same thing from different people. I believe open communication among peers upon reaching out to the client would eliminate this. But I really did enjoy my overall experience.
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Ryley and the team at Veterans United did a fantastic job helping explain every step of the home buying process and made navigating getting approvals and inspections a breeze. Thank you all so much for your hard work and help in securing my family’s home.
Our Veterans United team were the most helpful group of individuals throughout the long and confusing home buying process. Their communication was top notch and they did not hesitate to answer every question we had. I highly recommend Veterans United for any of your home buying needs!
Levi was fantastic. He was patient when I needed to slow things down, and was ready to kick it into high gear when that was what we needed. He allowed us to set the pace, and was always available for answers to any questions we had along the way, as well as providing incredibly helpful guidance, which was very important to my wife and I as first-time homebuyers. I cannot thank him enough, or provide a strong enough recommendation for my fellow veterans to give Veterans United a try. They will have your six and make sure that everything goes right with acquiring your mortgage. The entire team goes the extra mile to make sure that you have what you need, when you need it, and that you understand the process going in so that nothing will catch you off guard. Thank you Levi, and to the whole Veterans United team as well.
Steve & Pam Hawkins
Closed 06-05-2026
The service was fast, consultative and enjoyable. They were much more responsive than any other lender I spoke with and accommodating.
Mickey was outstanding throughout the entire process. The team communicates well and all steps to close were clear and direct. Highly recommend.
Outstanding service with constant communication and a streamlined, well understood process.
