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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
445,596 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
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4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 445,596 unfiltered reviews

Starting on Page 2912 of 14,854. Return to Page 1

5 out of 5 Stars
headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

4.5 out of 5 Stars
Photo submission from Sage W.

VA Home Loan Made Easy!

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars

If you are looking to get a VA loan for your next (or first!) home, I cannot recommend Veteran's United enough. I read through many reviews online in several different places, and decided to give it a go--and I couldn't be more happy with my decision. I have used other lenders in the past, but no one has provided me the level of service I received here. And thanks to the dedication and hard work of my loan team, my family and I now live in our #1 preferred location in the US in a great neighborhood with great schools for our kids.My loan officer (Ty) and loan coordinator (Madison) were absolutely superb. I genuinely don't know the last time I received this level of customer service--especially when paired with their level of professionalism and knowledge. They handled everything with care and attention to detail, all in an extremely timely manner. Because of their commitment, I was also able to move my closing date up a week, which was incredibly helpful. I cannot compliment them enough, and you will not find a better group of people to help secure you a mortgage!Thanks to my loan team, this was an all-around, knock-it-out-of-the-park home run by Veteran's United. Every question was answered, every task executed quickly, and no hidden surprises, fees, or other silly mortgage tactics. Everything was up front, ethical, professional, and thorough. Again, I cannot recommend Veteran's United enough. Because of Ty and Madison, I am a customer for life and would recommend VU to anyone--stop waiting and apply today!

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars

Great job!! Very good and honest communication, the team assisted me all the way, to the close of my new Loan.

headshot image of Craig Carafiol

Loan Officer: Craig Carafiol

NMLS# 738400

5 out of 5 Stars
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars

Veterans United provided us with an excellent first home buying experience. We couldn’t have asked for it to go any better!

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
headshot image of Chase Lee

Loan Officer: Chase Lee

NMLS# 2135792

4.5 out of 5 Stars

Great service, responsive team, could not ask for a better experience!

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

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5 out of 5 Stars
headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars

I'm super pleased with my entire home buying experience and I think that I owe a good portion of that to the great folks at Veteran's United. Every one that I spoke with, seemed eager to help and well qualified to do so!

headshot image of Stacy Pearman

Loan Officer: Stacy Pearman

NMLS# 2407580

4.5 out of 5 Stars
headshot image of Jeremy Anderson

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars

We will never use any other lending company for our home buying needs. We greatly appreciate working with Veteran’s United!

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars

I’ve never worked with Veterans United before, but now that I have…I’ll never work with anyone else! From start to finish, these guys were 100% on it and had us quickly in the right track to buy our new home. Can’t thank you enough for your great service and for supporting the veterans community. Thank you for your service!!

headshot image of Justin Lucas

Loan Officer: Justin Lucas

NMLS# 2026793

5 out of 5 Stars

This is the second time I have bought a house through Veterans United and the second time I've had an awesome experience!

headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars

We have been wanting a home of our own for so long now but never knew it would actually be possible! When we decided this was the right time, we knew Veterans United was the perfect fit for us! The personal attention and willingness to walk us through every step of the home buying process made this a pleasant and seamless experience. Big thanks to Max Carratura and Jill Birch for helping us make our dreams come true! Kindest regards, Scott, India, Brodie and Berkley Pietenpol

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars

NFCU was not easy to work with, so I switched to VUHL because they have better customer service.

headshot image of Glenn Leach

Loan Officer: Glenn Leach

NMLS# 112932

0.5 out of 5 Stars

It is unacceptable that a veterans united representative that wasn't part of the loan process has more information about my loan and whereabouts of my money than my own loan officers!! I respect the rep that assisted me in figuring out my issue but I will never work with Matt and Nikki again and I will be VERY hesitant in working with veterans united again!

Response from Veterans United

Robert,

Thanks for taking extra time to talk me through your experience. Your feedback is a great help in follow-up coaching opportunities and keeping our communication best practices in check. I hope our talk helped ease your frustration and hope you’ll reach out if you have any lingering questions or concerns.

Very best,
Dave, Client Advocate

4.5 out of 5 Stars

No issues, the team was responsive and helpful. Thank you!

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

4.5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Eric Whipple

Loan Officer: Eric Whipple

NMLS# 1955172

4.5 out of 5 Stars
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

4 out of 5 Stars
headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

I can't recommend Veterans United enough. If you are blessed enough to have Jeremy Arnold as your loan officer you are in great hands. We are grateful to be a part of the Veterans United family!

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

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