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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

429,030

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 429,030 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Great job team, thank you for your support during the process.

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Would Recommend
headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

John, Drew, Kohlie,
You guys made home buying easy and took the stress off. Highly recommend Veterans United. You guys rock!

headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend
Photo submission from Johann G.

Extremely accommodating. I needed a certain closing date and this team made sure everything was taken care. They communicated to me what was needed and were always friendly and professional. I would absolutely recommend for any veterans who want to buy a home.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

I left the army in 2009. I wanted to purchase a home but learned that my SSN was reported deceased. After a long battle with the social security department I finally got enough proof that I was really alive. Turns out that they believe that when I was injured in Iraq in 2008 that “someone” reported I was KIA and my mother had even gotten a call from the Red Cross that I had died.
Now that you know the back story, I had to completely rebuild my credit. Veteran United actually help guide me with its credit building teams to rebuild my credit. It did take a little over a year but I got it in range to where I would get qualified for a home loan. Eventually leading to this very moment where I’m a home owner and just spent my first night at my new home! Thank you everyone who helped along the way!

headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
Would Recommend

10’s everywhere !!!

headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend
headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend

I would highly recommend the team that worked on our refinance. They were very cordial and professional in all of our communications.

headshot image of DJ Leverton

Loan Officer: DJ Leverton

NMLS# 1407046

5 out of 5 Stars
Would Recommend
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend
headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

I have already recommended VU to a handful of friends. Shawn and his team did an excellent job throughout the entire process! I cannot say enough how greatful I am to have had with us on our journey to find our dream home!

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend
Photo submission from James W.

We are very grateful for Trish Cole! She came in at time where everyone else we had tried had failed us. Therefore, we were really apprehensive about trying another company but once we met Trish she eased our fears. My husband is a retired Army Soldier, who suffers from P.T.S.D. and just about any episode can set him off. However, everything about our home buying process went smoothly. I love the fact that you have a secure portal to place all of your documents in versus putting it in an email. This is what sets Veterans United apart from the rest. Thank you Trish for assisting us with the purchase of our lifetime!

headshot image of Trish Cole

Loan Officer: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend
headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

You all made the process simple from start to finish. Yohannes reached out every step of the way and was available anytime I had questions. I can't wait to be apart of this team again in the future. Thank you for all your hard work and dedication and above all for making my family's dream come true!

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Would Recommend
headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars
Would Recommend
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Would Recommend
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

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5 out of 5 Stars
Would Recommend

from buying to refinance you guys made it so easy. your team is incredible.

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

Very easy to complete. All my questions were answered immediately.

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars
Would Recommend
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
Photo submission from Emily B.

Veterans United made the home buying process for us first time home buyers very easy! They helped us with everything along the way, including setting us up with a realtor in the area we were looking in! They stayed on top of everything and made sure that we were prepared for everything along the way! I love how everything can be done online, the to-do list made things so much easier for me, being able to see what still needs to be done and what has been completed in such a user-friendly fashion. I don’t have any other company to compare them to, but we had such a great experience that I’m sure if we ever buy another home, Veteran’s United will have our business again!

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend
headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

4 out of 5 Stars
Would Recommend

The team was amazing, they were always accessible and willing to help. They treated me with the utmost respect and were easy to talk to.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

This team was fantastic, they’ve made my first time home buying absolutely amazing and helped me with everything. I love this team.

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
Would Recommend
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

More Reviews

See all 429,030 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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