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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,358

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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4 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

I cant thank Derek, Jared and the team enough. Their professionalism, honesty and patience made the purchase of our first home a dream come true! They were able answer all of our questions promptly and guided us smoothly the entire process. I chose them over other lenders because they made us feel like family. Not once did we feel pressured, or persuaded, because they care and it shows with everything they do.

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend
headshot image of Shawn Workman

Branch Manager: Shawn Workman

NMLS# 169957

5 out of 5 Stars
Would Recommend
headshot image of Jake Levy

Loan Officer: Jake Levy

NMLS# 168064

4.5 out of 5 Stars
Would Recommend
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
Would Recommend

Veterans United made our loan process so incredibly easy. They were super communicative, always available, and extremely helpful for us first time home buyers!

headshot image of Lauren Zettler

Loan Officer: Lauren Zettler

NMLS# 1432065

5 out of 5 Stars
Would Recommend
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

My team made the entire process so easy! They were always available no matter the time or day. I always got a quick and efficient response to all of my concerns. I definitely recommend Veterans United. Thank you!

headshot image of Josh Hulen

Loan Officer: Josh Hulen

NMLS# 1925263

5 out of 5 Stars
Would Recommend
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend
headshot image of George Eastergard

Loan Officer: George Eastergard

NMLS# 1446649

5 out of 5 Stars
Would Recommend

For a first time home buyer, VU made the stressful process so easy! Everything was explained so I never felt lost along the way. Such a helpful company. Thank you.

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

4.5 out of 5 Stars
Would Recommend
headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend

VU Set me up with the best team I could ask for, both the warmth and competence my team shared gave the ultimate charismatic and professional service I could have asked for.

headshot image of Jeremy Anderson

Loan Officer: Jeremy Anderson

NMLS# 1493972

4 out of 5 Stars
Would Recommend
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

4.5 out of 5 Stars
Would Recommend
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend
headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend
headshot image of James Browning III

Production Manager : James Browning III

NMLS# 1884028

5 out of 5 Stars
Would Recommend
headshot image of Zach Huckabey

Loan Officer: Zach Huckabey

NMLS# 2026797

5 out of 5 Stars
Would Recommend

When you are buying a house talk to veterans united you cant go wrong and they are there for you all the way til the end to make sure eveything work out. They are best in my book and they will be the best in yours.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

5 stars

headshot image of Beth Fletcher

Senior Loan Officer: Beth Fletcher

NMLS# 493035

1.5 out of 5 Stars
Would Recommend

was Very Upset with underwriting after acceptance of offer. July 20th, all of August goes by after submitting any and all Documents, and Statements. They dragged it out for over a Month and had to bypass the original closing date twice, because then I had to resubmit more documents for the new month and verifications had to be redone. I am sorry ! Overall, the preapproval process was very nice and quick. My Agent was very helpful, and patient keeping me calm, great effort helping me find my right home. Thank you, Tamera

Response from Veterans United

Jesse,

We sincerely appreciate your feedback. I’m so sorry for the delays and stress you went through along the way to closing. Our Client Advocates are available and here for you moving forward. We’re here to learn from your experience and how we could’ve done better. Please reach out right away if anything comes up and we'll be here.

Thank you,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

4.5 out of 5 Stars
Would Recommend
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend
headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars
Would Recommend

Entire Team Exceeded Perfection.

headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
Would Recommend
headshot image of Brian Haines

Loan Officer: Brian Haines

NMLS# 2000964

5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

More Reviews

See all 424,358 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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