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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
446,612 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 446,612 unfiltered reviews

Starting on Page 2996 of 14,888. Return to Page 1

5 out of 5 Stars
headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
headshot image of Josh Walter

Loan Officer: Josh Walter

NMLS# 1392882

5 out of 5 Stars

Veterans United is a great company they really care about their customers. My family and I felt comfortable every step out of the way. They were straight forward and honest with what they expected from me to get me to the finish line. Also they were straightforward and honest about what I could expect from them. I felt like family with Veterans United I would recommend them to anyone they made my dreams come true definitely a10 out of 10 I’ll be a Veterans United customer for life.

headshot image of Tyler Van Riessen

Loan Officer: Tyler Van Riessen

NMLS# 2101423

5 out of 5 Stars
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars

Both my loan officer and real estate agent made my process smooth to purchase my home. Neither need any work of improvement because both are perfect at their jobs. Very patient the both and very quick with getting or giving responses through email.

headshot image of Daniel Pare

Loan Officer: Daniel Pare

NMLS# 2070441

5 out of 5 Stars

My experience with a Veterans United was very positive, and I would recommend them to anyone without hesitation.

headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars

Underwriters and loan coordinator (Amber Job) were sometimes slow to respond and unclear on what was actually needed. Overall though a very good experience!

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

2.5 out of 5 Stars

There were way too many hands in this when we started the process - it was very overwhelming and off-putting. The team worked with us as best as they could, but I would recommend any person go through a local bank instead of Veterans United. I did appreciate the app checklist, but it would have been better if my partner could access it without my social security number.

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars

Great work all around. Love the portal page and the “To Do List” easy to stay on track. Thank you all

headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars

veterans united is a world class organization
please don’t hesitate to contact them

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars

Honestly, the prospect of buying a home was intimidating because there’s so much to coordinate, but Veterans United and the team I worked with put their arms around me and carried me to the doorstep of my first home. I am eternally grateful for all of the help!

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars
headshot image of Caleb Beebe

Loan Officer: Caleb Beebe

NMLS# 2070328

5 out of 5 Stars
headshot image of Justin Burri

Loan Officer: Justin Burri

NMLS# 1828297

5 out of 5 Stars
headshot image of Isaac Cater

Loan Officer: Isaac Cater

NMLS# 1939320

5 out of 5 Stars
headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars

Shawnee proved to be top notch. She was thorough and efficient during the lending process. I felt comfortable the whole way. She answered all questions in a manner i was comfortable with and kept me posted. A big shout out to her and her team. Thanks for making my loan process a pleasant journey.

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

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5 out of 5 Stars

Everyone was great!

headshot image of Jack Burris

Loan Officer: Jack Burris

NMLS# 1933973

5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Hanna Mohesky

Loan Officer: Hanna Mohesky

NMLS# 2016130

5 out of 5 Stars

I absolutely loved how catering everyone was through this process. I LOVE MY LOAN OFFICER AMANDA DUSENBERRY!❤️🫶🏽 So blessed to have had such an amazing team! Thank you VU!

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

4.5 out of 5 Stars
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars

I loved the website and app. They were easy to use and very user friendly. The videos were great! Keep up the great work!

headshot image of Scott Devoto

Loan Officer: Scott Devoto

NMLS# 2015422

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