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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

434,690

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 434,690 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Good job!

headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
Would Recommend
headshot image of Jessica Pratt

Loan Officer: Jessica Pratt

NMLS# 1450320

0.5 out of 5 Stars

This was one of the worst experiences of my life. I was over charged, scrutizised, my military injuries were triggered by the amount of strain and stress I was under by VU that affected people in my professional and personal life. I will never work with them again unless there is no other option. I am sure they'll someone how blame everyone else including me for their terrible work.

Response from Veterans United

Lillian,

I'm so sorry to see this. Please know our Client Advocate team is here for you and we'd like to learn more about what happened. We'll pull up your file and take a closer look at this so we can take steps to make it better; because when we know better, we do better.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend

Veterans United is great
Organization to work with. I couldn’t ask for any better.

headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
Would Recommend
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

4.5 out of 5 Stars
Would Recommend
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend
headshot image of Amanda Baker

Loan Officer: Amanda Baker

NMLS# 2132117

5 out of 5 Stars
Would Recommend

Just wanted to thank everyone that had a hand in helping me get my place. I finally have a place I can call home. I will forever be thankful for everything you all have done for me. Once again Thank you all so much, words can't describe how much you all mean to me and how much this means to me. God bless you all

headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

5 out of 5 Stars
Would Recommend
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
Would Recommend
headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

5 out of 5 Stars
Would Recommend

We only work and deal with Veterans United, they show they care, get the job done, and are supportive. We refer everyone to contact them to help with refinancing or new purchases.

headshot image of James Browning III

Production Manager : James Browning III

NMLS# 1884028

5 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

I have veteran United before and have always had a great time working with them.

headshot image of Josh Kirby

Loan Officer: Josh Kirby

NMLS# 2010844

4.5 out of 5 Stars
Would Recommend
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

I have been so happy with the professionalism that I received with veterans united. They were with me every step of the way. They deserve all the praise for getting me and my family into our new Home.
Thank you Veterans United.

headshot image of Nick Johnson

Loan Officer: Nick Johnson

NMLS# 2086150

5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

2.5 out of 5 Stars
headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

4.5 out of 5 Stars
Would Recommend
headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend

This was a big move for me and the team made it easy and helped me to understand without their help I would have not made the move. Thank you all so much I felt like I was part of your family
Joseph Wren

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

Got information I needed when I needed

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

3.5 out of 5 Stars
Would Recommend
headshot image of Mark Reid

Loan Officer: Mark Reid

NMLS# 1619795

4 out of 5 Stars
Would Recommend

Spencer Cole was amazing and everyone involved including Rachel was also great.

headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend
headshot image of Lenni Oh

Senior Loan Officer: Lenni Oh

NMLS# 1378325

5 out of 5 Stars
Would Recommend
headshot image of Brian Haines

Loan Officer: Brian Haines

NMLS# 2000964

5 out of 5 Stars
Would Recommend
headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
Would Recommend
headshot image of Thaddeus Kimbell

Loan Officer: Thaddeus Kimbell

NMLS# 1804289

5 out of 5 Stars
Would Recommend
headshot image of Andrew Roberts

Loan Officer: Andrew Roberts

NMLS# 1198580

5 out of 5 Stars
Would Recommend

I was very impressed by the entire team, everyone was absolutely amazing!

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

More Reviews

See all 434,690 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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