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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

427,518

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Jerry, Heather, and the rest of their team were great. To say they knew thier job(s) would be an understatement. I dealt with Heather the majority of the time. I would be hard pressed to say anyone was better. Heather and Jerry presented themselves as what I'd call proficient, professional, and over-all, elite. There was a point in time where I needed them to call me at certain times due to my work schedule. Heather did not disappoint. Whether it would be through texting, phone call, or email, she was always clear about what I needed to do, she was organised, and to the point; as well as punctual. If there was a question I had, she would move heavan and earth to get that question answered. There was at one point, when we needed to get a document signed from my landlord, she let me know she wasn't able to get ahold of my landlord. When she told me this, we had that doicument signed and mailed within two days. Would surely recommend to any Veteran/Combat Veteran to Jerry and Heathers team. Great job guys!! You should be proud of yourselves for the work you guys do!! Helping Veterans get into homes. 11/10. Would recommend. :)

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

4.5 out of 5 Stars
Would Recommend

Recommended Veterans United to the people buying my home here in Tucson based solely off of my experience with VU. Excellent team, staff and user interface that allows the customer to easily see what they need to accomplish. Very well thought out website, intuitive interface, and knowledgeable teams to ask questions to!

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Great experience yet again. Even our title office said they were fantastic to work with!

headshot image of Paul Betts

Loan Officer: Paul Betts

NMLS# 1417557

5 out of 5 Stars
Would Recommend
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
Would Recommend
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Loan Officer:

NMLS# 1599106

5 out of 5 Stars
Would Recommend
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

Ryan was the mastermind of the whole process and his professionalism and expertise made the whole process run smoothly. Marcella was the unsung hero throughout the process and without her, this sale would have not been possible. We truly love this team of professionals.A Big THANKs to everyone for making us home owners again♥️🇺🇸

headshot image of Chad Bowman

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

With the immense amount of stress associated with buying a house, the entire VA team that was assigned to me helped tremendously!

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend
headshot image of Patrick Dowd

Loan Officer: Patrick Dowd

NMLS# 1891349

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

Thank you for making this so easy and painless for me.

headshot image of Erinn Cline

Loan Officer: Erinn Cline

NMLS# 2223549

5 out of 5 Stars
Would Recommend

The whole team was amazing! Made the entire process easy. Extremely knowledgeable and helpful! I would definitely recommend the company and especially the team to my friends and other veterans.

headshot image of Katelin Lawrence

Loan Officer: Katelin Lawrence

NMLS# 1793454

5 out of 5 Stars
Would Recommend
headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
Would Recommend

This is the second house we’ve purchased using Veterans United. During the build of our current house I had read some reviews about VU having higher interest rates so I switched to a different lender who looked great initially but changed tactics the day before closing which would have cost me over $20,000. I called VU back, admitted I made a mistake to which my loan officer Zack said no worries and he and his team got us closed in a couple of weeks without any issues or hidden costs. I will definitely use VU for all loans going forward and an IRRL as soon as these interests rates drop.

headshot image of Zack Schwartz

Loan Officer: Zack Schwartz

NMLS# 1956969

5 out of 5 Stars
Would Recommend

As you all did for me what I couldn't do for or by myself, I pray God do for u all what u can't do for or by ur-selves. I couldn't have ask for any better. Am grateful 🙏.

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

4.5 out of 5 Stars
Would Recommend
headshot image of Shawn Workman

Branch Manager: Shawn Workman

NMLS# 169957

5 out of 5 Stars
Would Recommend
headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
Would Recommend
headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend
headshot image of Jessica Edwards

Loan Officer: Jessica Edwards

NMLS# 1629864

4.5 out of 5 Stars
Would Recommend

Thanks you all for your help with this complicated loan. You went out of your way to help my family get our new home

headshot image of Brian Haines

Loan Officer: Brian Haines

NMLS# 2000964

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5 out of 5 Stars
Would Recommend
headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars
Would Recommend

Working with Veterans United was a smooth sail process thanks to them! They handled most of the heavy lifting and they all deserve raises!

headshot image of Matt Alexander

Loan Officer: Matt Alexander

NMLS# 1961964

5 out of 5 Stars
Would Recommend

My husband and I were very impressed with Veterans United and highly recommend their services.

headshot image of CJ Bommarito

Loan Officer: CJ Bommarito

NMLS# 1995169

5 out of 5 Stars
Would Recommend
headshot image of Tim Jones

Loan Officer: Tim Jones

NMLS# 1709126

5 out of 5 Stars
Would Recommend

This was my first home buying experience. It couldn't have gone better. I would highly recommend Veyerans United to everybody. My brother is a marine and I already told him to use you guys.

headshot image of Samantha Rustemeyer

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
Would Recommend
headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend

This was my first time buying a home, I was honestly pretty nervous about the process considering I am a single father and don't have a lot of free time to take care of things, but Veterans United made the entire process an incredible experience. Any time they needed something from me, someone from the team reached out, and I did my best to get everything taken care of as quickly as possible. I also figured this process would take months to finish, turns out I was all done in a little over a month. My team was there every step of the way and was always available to answer any questions. Extremely satisfied with my experience teaming up with Veterans United!

headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

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See all 427,518 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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