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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
445,270 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 445,270 unfiltered reviews

Starting on Page 3139 of 14,843. Return to Page 1

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars

happy

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars

We couldn’t be more satisfied with the process and the people we were able to work with! Everybody was so welcoming and answered every question we had. Thank you all so much for helping us buy our new home!!

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars

Once again, thank you so much. I really appreciate everything that was given to me and my family we are very appreciative!

headshot image of Patrick Dowd

Loan Officer: Patrick Dowd

NMLS# 1891349

5 out of 5 Stars
headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

The whole team at VU and Vylla Homes

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars

I have understood for all these many years (54 years) that my Active Duty For Training, US Army Reserve, and Connecticut National Guard service would NEVER qualify me for a VA home loan. On a “what have I got to loose” fishing expedition June 2020, I set up a Veterans United account. In discussions I was told the rules had changed. I found that hard to believe! Well the rules may have changed, but with COVID and whatever else my full service records could not be found. After two years I gave up, but Taylyn on Rachel Bruce’s team did not. When Taylyn told me in February 2023 that my VA Certificate Of Eligibility (COE) was just issued- I could not believe it.
Yesterday my wife and I signed a million papers and the Attorney moved multiple thousands of dollars in multiple directions. Today Erika, our Realtor handed us the key to our home. Because of the dogged persistence of Taylyn there is a new key on my key ring today. I praise and thank (GOD - יְהוָה) for VU - Taylyn, Rachel, Stephanie, Jason, and our Realtor Erika, and I thank you ALL.

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

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5 out of 5 Stars

Veterans United made my process easy and helped me with everything/anything. I will be using them for any home purchase throughout my life!

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

Buying this house was so easy and I still can’t believe it was possible. The entire team that worked on our loan was amazing. I truly believe communication is the key to great customer service and we had great communication with everyone. I want to thank everyone who helped me and my family make this move possible. I will highly recommend the team we worked with to any veteran looking to buy a house. Again, thank you so much.

headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars

The team at Veterans United made our home processing smooth and painless. Being over seas while purchasing our first home I thought will be difficult, but thanks to Billy and his professionalism it was an awesome experience. Thank you for service!

headshot image of Billy Chard

Senior Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars

Travis and Greg were amazing throughout the entire LONG process. Were always available and ready to answer any and all questions we had! So very thankful for those two!

headshot image of Travis Pfaff

Loan Officer: Travis Pfaff

NMLS# 2243656

5 out of 5 Stars
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

4 out of 5 Stars
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

4.5 out of 5 Stars
headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

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Experience first-hand why 353,635 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
headshot image of Jerry Dooling

Loan Officer: Jerry Dooling

NMLS# 1860927

3.5 out of 5 Stars

I was not very comfortable with the electronic media of completing request for information. This discomfort was not with platform used but the changes in names during the process increased my distrust of the company initially. With in this cyber vulnerable environment consistency with whom you work with helps decrease suspicions.

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

4.5 out of 5 Stars
headshot image of Britney McMurry

Loan Officer: Britney McMurry

NMLS# 1665781

5 out of 5 Stars
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

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