They are great but you just have to be on top of all the documents they ask you for. The faster you get things done the faster the can process your paperwork to get your loan for closing.
What a roller coaster of emotions. I went from being told no by one realtor to the next day having an amazing new realtor. A month after that, I was moving things out of my storage and into my home. Everything was easy on my end. Communication was excellent. Hell, they even kept me at ease when the closing date got pushed out later in the month of Jan. Overall, awesome. Thanks for helping provide stability for my children.
Work on how your company handles late appraisals. And how it passes fees along.
VU does a great job making the process simple and welcoming to everyone. No matter what you think you can do or not with what you have, VU will be patient and ahow you how to make your goals possible.
Joedi Herzog, our concierge, was spectacular. She reached out to us many times just to be sure we didn't have any question, and to offer any assistance required. She even got us all the information concerning water, power, tv, and garbage at our new home. Above and beyond the call of duty.
An amazing experience
If you interested in purchasing a home please let Veterans United help you. If everyone and I’m sure they are anything close to Mallory Take your experience at purchasing a home will be one of the best you’ll ever have. I promise you that.
We are blessed and thankful to all parties involved!!
Positive experience
I wanna say thank you to everyone who was part of this journey with me. It was an amazing experience. Thank you for taking all my fears of home buying away. Truly an amazing organization.
My experience with Veteran United it was really smooth, it was straight to the point, Any question I got Dan was always available to help me understand the whole process. It was a really nice experience.
The online signing of documents was extremely convenient.
From my first call to Veteran’s United about applying for a loan to closing , I had a very knowledgeable team to guide me through the entire process . The team eliminated the stress of buying a home . I would like to thank everyone for their help .
Very easy to complete the loan process, loan specialists were always available when we had questions.
Don't go through this company if you plan on doing a conventional loan. The appraisal company they go through (Opteon AMC, inc.) is incompetent and nearly caused the loan to not close. The appraisal was a month late and charged 1800 bucks. It took 56 days to close. Vets united did give a credit of 470 but didn't help with the three additional extension fees. Overall increased my loan cost and blood pressure.
Response from Veterans United
Nathaniel, your feedback matters. It is our desire to carry out the lending process in a way that provides genuine care, respect, and professionalism to each and every client. Our commitment to serving you is unwavering. The transition to home ownership presented unexpected challenges, and we understand the hardships that resulted from your appraisal process. While working hard to serve you, truly, we regret having fallen short of your expectations. Regarding other opportunities that we may to improve our service, we would love to touch base with you to learn more. A member of our Client Advocate team is available to speak with you should you wish to further help us improve for future customers.
You’ve gotta try Veterans United at least once. It can potentially be the best thing you’ve ever done for yourself!
Veterans United got be from buyer to home owner by our closing date. Awesome job everyone.
