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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
449,351 reviews
642 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 449,351 unfiltered reviews

Starting on Page 3163 of 14,979. Return to Page 1

5 out of 5 Stars
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars

All around amazing experience. You have a life long customer. Thank you for all of your had work!

headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars

The whole team was great worked with me through all issues and questions I had. Could not have asked for a better experience with buying a home.

headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars

Shout out to Amanda Jennings for always being prompt on asking for all the information needed and getting back to us in a timely manner.

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars

We would definitely recommend y’all to any family and friends that were wanting to buy a house. I know I talk to my son already who was in the Army. And when he does get around to purchasing the house, he said that he would call Matt.

headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars

The survey needs a "10-plus" button. We could not be more happier with our experience in choosing Derek and Veterans United for our home-buying journey. They were there every step of the way. Looking forward to keeping in touch and referring everyone I can.

headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

4 out of 5 Stars
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

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4.5 out of 5 Stars
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars

Eric was great!! Made the process easy for us. Thank you.

headshot image of Eric Whipple

Loan Officer: Eric Whipple

NMLS# 1955172

5 out of 5 Stars
headshot image of Patrick Richardson

Loan Officer: Patrick Richardson

NMLS# 1154233

5 out of 5 Stars
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars
headshot image of Evan Carmichael

Loan Officer: Evan Carmichael

NMLS# 2042445

5 out of 5 Stars
headshot image of Amy Haines

Loan Officer: Amy Haines

NMLS# 2172313

5 out of 5 Stars
headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars
headshot image of Neil Hansen

Loan Officer: Neil Hansen

NMLS# 1766788

5 out of 5 Stars
headshot image of Cynthia Diaz

Loan Officer: Cynthia Diaz

NMLS# 1483854

5 out of 5 Stars
headshot image of Zack Schwartz

Loan Officer: Zack Schwartz

NMLS# 1956969

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

awesome people made things quick and easy

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars

My loan team was phenomenal. They kept me well informed and on track.

headshot image of Joshua Dugo

Loan Officer: Joshua Dugo

NMLS# 2340168

0.5 out of 5 Stars


Response from Veterans United

Gary,

I'm sorry we fell short of exceptional along the way. I hope you know our Client Advocates are here to help if you’d like to tell us more. However we can help, we're here for you.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars

Veterans United is the best lender for Veterans you could ask for. For them, “no,” or “we can’t” aren’t in their vocabulary. They make sure you’re able to get in at the right price every time. The biggest thing is they are always available to answere any question at any time fully and knowledgeably.

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars

You can use what I wrote above:Rob is excellent to work with. His knowledge and professionalism BOTH times I have worked with him have been absolutely fantastic. He was calm when issues arose and helped walk me through them rationally. He is highly responsive and explains things very well without making me feel like he was talking down to me. Rob was memorable the first time around and I did not regret using him again. He knows his stuff! I felt the same way about working with Cole. They were a great team and I could tell they communicated well behind the scenes. Responsive, knowledgeable, and trustworthy team!

headshot image of Robert Dycus

Loan Officer: Robert Dycus

NMLS# 1128622

5 out of 5 Stars
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

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