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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
444,955 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 444,955 unfiltered reviews

Starting on Page 320 of 14,832. Return to Page 1

5 out of 5 Stars

Hire disabled veterans to work for your team .never let a realtor judge a disabled person or any other veterans dibility ahain .I deal with my disabilities that i have slowly excepted little by little .no veteran shall ever be judged on the disability ,color,creed or religion or downgraded of there impairments.hire professionals tracey rocks but give me a chance and i can i will put my 150percent in to learning . No elder shall ever be judge either. I stand up and will be right to the point and i wish the first agent didnt break ada laes,fair lender and veterans pact act laws . Disabled army veteran, 💜 kelly jo urrutia

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars

Great, always there to answer questions and give advice. Pleasure to work with, highly recommended.

headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars
headshot image of Jason Rush

Loan Officer: Jason Rush

NMLS# 2675965

5 out of 5 Stars

I only dreamed about owning a house. Veterans United more specifically, David and his team made that dream a reality. Not only do I own a house; they made the process easy and painless. Every question I had they happily answered no matter how ridiculous it was. I would highly recommend to anyone even thinking about buying a house. Thank you all for a stress free buying experience.

headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars
Photo submission from Samuel A.

Promise, Allison, and the entire team are great in making this happen. Thanks a lot to the VU family. Have already recommended to some veterans. Thanks again!

headshot image of Promise Jackson

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

5 out of 5 Stars

The team from Veterans United were fabulous. Everything went fast and the team was on top of everything during the entire process. This was by far the. Easiest purchase of a home i have ever made. Thank you Amy for all your hard work, you are the greatest.

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

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4.5 out of 5 Stars
headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars

Ben Choi and the whole team were amazing! Never went long without a response. Very professional, appreciate you guys.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

4 out of 5 Stars
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars

Veterans United was flawless with their process. They guide you step by step and explain how the loan process works from being pre-approved to the closing table.

headshot image of Connor Brandt

Loan Officer: Connor Brandt

NMLS# 2146712

5 out of 5 Stars
Photo submission from Frank S.

My wife and I have worked with other companies but none have compared to VETERANS UNITED HOME LOANS! The prompt communication kept us in the loop through the whole process and ensured our loan closed fast and without any issues.

headshot image of Joe Newberry

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

5 out of 5 Stars
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

Ready to see for yourself?

Experience first-hand why 353,356 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars

As a first time home buyer, Adam and the team at Veteran's United made sure I understood the full cost of ownership of my home. They ensured it was within my budget, and they answered every question I had through the process. If you are a veteran looking to finance your home purchase, I highly recommend working with this company.

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars

Toby and Rachel were extremely helpful and timely in getting us preapproved and eventually closed on our new house! They even sent a very considerate gift after closing as a thank you. We are extremely happy with our experience with Veterans United!

headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

5 out of 5 Stars
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars

VU was incredibly helpful! They called me to get me connected with a loan team immediately after I requested a quote online and even got me in touch with a realtor.

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Photo submission from Earline N.

The whole team was great. They took the time to explain when I had questions, always prompt with giving updates, and very courteous. I’m a first time home buyer that needed assistance and I received that and more.

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars

Phenomenal service!

headshot image of Brad Hoefelman

Loan Officer: Brad Hoefelman

NMLS# 1519842

5 out of 5 Stars

Justin Menard and his team provided such outstanding assistance during the home buying process. The communication was great!

headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars
headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars

Austin, Cole, and Kristy are all AMAZING and very helpful with everything!! I absolutely loved working with their team to make my dream of becoming a homeowner come true and I'm very grateful for them!

headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

0.5 out of 5 Stars

Not recommended for 1st time home buyers. I was on my own for 95% of the transaction. I would send a text and not get response right away, usually about 8 to 10 hrs later. I never was walked through the process so I googled the majority of my questions.

Response from Veterans United

Hi Katharine,
I’m really sorry to hear that you felt on your own for most of your homebuying journey. Buying a first home can be overwhelming, and it should never feel like you’re left without support or timely communication. Having to search for your own answers instead of feeling guided through the process is not the experience I want for our borrowers, and I regret that we missed the mark for you.

This isn’t the level of service we strive for, and I’d like my team to have the chance to understand more about your experience. If you’re open to it, please reach out to our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available Monday through Friday, 9 a.m. to 5 p.m. CST, and we typically respond the next business day if messages come in after hours.

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