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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
480,608 reviews
499 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 480,608 unfiltered reviews

Starting on Page 324 of 16,021. Return to Page 1

5 out of 5 Stars

Everyone was so helpful.

headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars

A really pleasant experience, an excellent team that made all the process really smooth

headshot image of Jamie MacInnes

Loan Officer: Jamie MacInnes

NMLS# 2373405

5 out of 5 Stars
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

4 out of 5 Stars
headshot image of Justin Feingold

Loan Officer: Justin Feingold

NMLS# 2801845

3 out of 5 Stars
headshot image of Hanna Mohesky

Loan Officer: Hanna Mohesky

NMLS# 2016130

5 out of 5 Stars
Photo submission from James W.

We are very grateful for Trish Cole! She came in at time where everyone else we had tried had failed us. Therefore, we were really apprehensive about trying another company but once we met Trish she eased our fears. My husband is a retired Army Soldier, who suffers from P.T.S.D. and just about any episode can set him off. However, everything about our home buying process went smoothly. I love the fact that you have a secure portal to place all of your documents in versus putting it in an email. This is what sets Veterans United apart from the rest. Thank you Trish for assisting us with the purchase of our lifetime!

headshot image of Trish Cole

Loan Officer: Trish Cole

NMLS# 120968

5 out of 5 Stars

Tanya and the whole team were AMAZING. I was very nervous to buy, but they made the process extremely smooth and I am very excited to move into my new home. I would recommend the whole team to anyone. Tanya was extremely professional, answered the phone/my questions EVERY time, and was extremely knowledgeable and kind. Thank you!

headshot image of Tanya Au

Production Manager : Tanya Au

NMLS# 278807

5 out of 5 Stars

Ginny was wonderful to work with and coached me through the entire process. I am happy I found her!

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars

Working with my loan officer Mr Michael Jones was an absolute dream. As a first-time homebuyer, the process felt scary, but they explained every single term and option in plain English. They were always a quick text or call away and got me the closing table easily. I could not have done it without them!"

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars

I can't begin to explain how great it was to work with Veterans United. The whole team was outstanding. Jordan was always on the ball and answered all of our questions. Cortney was so kind and so helpful with offering all the resources we could need and her calls were always a good pick-me-up. Shari and Aldin really kept on top of everything and made sure we were on track and ready for our closing. I know there are other members of the team that I didn't work with directly but whose work is no less important and I'm just beyond grateful for everyone's hard work. I was a first-time homebuyer and initially felt so unprepared to start this process but they were there every step of the way and made the experience enjoyable.

headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars
headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

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5 out of 5 Stars
headshot image of Emmy Curry

Loan Officer Team Lead: Emmy Curry

NMLS# 2341610

5 out of 5 Stars

My experience with Veterans United was fantastic. What set VU apart from other mortgage companies was Jacob's responsiveness and ability to quickly answer questions and keep the ball moving forward. And VU's rates were extremely competitive.

headshot image of Jacob Brewer

Loan Officer: Jacob Brewer

NMLS# 2795940

5 out of 5 Stars

Outstanding customer sevice throughout the entire process. Highly recommended..

headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars

I am very will please everything went great never had one thing go wrong the people were always very nice and helpful .

headshot image of Jamie Hughes

Loan Officer Team Lead: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
Photo submission from Emily B.

Veterans United made the home buying process for us first time home buyers very easy! They helped us with everything along the way, including setting us up with a realtor in the area we were looking in! They stayed on top of everything and made sure that we were prepared for everything along the way! I love how everything can be done online, the to-do list made things so much easier for me, being able to see what still needs to be done and what has been completed in such a user-friendly fashion. I don’t have any other company to compare them to, but we had such a great experience that I’m sure if we ever buy another home, Veteran’s United will have our business again!

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
headshot image of Jeremy Henry

Loan Officer Team Lead: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
headshot image of Jeffrey Ellison

Loan Officer: Jeffrey Ellison

NMLS# 2640957

4.5 out of 5 Stars
headshot image of Clint Hamilton

Loan Officer Team Lead: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars

Our experience with Casey at Veterans United was very good from beginning to end Casey, Matt and the team were a great help and enjoyable to work with. We will recommend Veterans United to our family and friends whenever they are looking buy.

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

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Experience first-hand why 383,964 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer Team Lead: Jon Abernathy

NMLS# 49695

5 out of 5 Stars

Jacob and his team was on top of everything. They knew I had a short window of moving they made it happen.

headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

4.5 out of 5 Stars
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars

Quick and easy! Helped me every step way!

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars

My dreams were met with their help

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Photo submission from Michael P.

Don't give up. When the going gets tough the tough keep going.

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars

I believe my time did an outstanding job. Made sure I was aware of everything, quick responses when need closure or had questions.

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

3 out of 5 Stars
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

2 out of 5 Stars
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

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