Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
448,285 reviews
437 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 448,285 unfiltered reviews

Starting on Page 324 of 14,943. Return to Page 1

5 out of 5 Stars
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars

Jack and Shane were great! Everyone on the Team was very helpful and explained anything we didn't understand. They take the journey with you. EXCELLENT TEAM!

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars

Promote above peers

headshot image of Beth Fletcher

Senior Loan Officer: Beth Fletcher

NMLS# 493035

5 out of 5 Stars
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars

Everyone from the credit team to Billy were prompt, professional and friendly at all times

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Photo submission from Anthony B.

This Lender is amazing and very helpful. They helped us fix issues with our credit which lead to us purchasing our dream home. We give this lender 10 out of 5 stars. Thank you Veterans United

headshot image of Eric Wessel

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

4.5 out of 5 Stars

Always a pleasure and easy experience

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

Ready to see for yourself?

Experience first-hand why 356,224 homeowners give us a perfect score!

Check My Eligibility
4 out of 5 Stars

Overall a lot of good service provided from VU as always

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars

Ashlyn Cupp and Matt Glover were absolutely amazing. Ashlyn was relentless in advocating for me and exhausting all resources in obtaining my VA home loan. She went above and beyond time and time again. Matt was very knowledgeable and explained everything in an easy to follow format. They both were always available to be reached and readily answered all of our questions. Thank you both for helping us secure our first home.

headshot image of Ashlyn Cupp

Loan Officer: Ashlyn Cupp

NMLS# 2105531

5 out of 5 Stars

Cynthia and I were so blessed to have Mike Smith working on our house loan Veterans United you have a keeper in Mike.

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Photo submission from Shaleta D.

What Can I say but, AWESOME! Veterans United was such a wonderful company to work with! My loan officers Joel and Chris we're always professional, polite, and courteous! They were very Knowledgeable and we're always ready to attend to any questions or concerns I had and the process went really smooth because I stayed on top of my responsibility in the process and they stayed on theirs. I highly recommend Veterans United to anyone! Thanks Tracy Riba, my awesome real estate agent, for referring me!

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars

Very friendly and will walk you through every step of the way ensuring you understand everything. Always available to assist and always looking out of you. Can’t recommend them enough.

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

4.5 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
headshot image of Hank Warren

Loan Officer: Hank Warren

NMLS# 2048891

4 out of 5 Stars
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

Ready to see for yourself?

Experience first-hand why 356,224 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Eric Perrigo

Loan Officer: Eric Perrigo

NMLS# 1960972

5 out of 5 Stars

My wife and I are extremely grateful for the Kentucky local branch of Veterans United! Kala, Marty, Brian and Mrs, Bea Cobbs (our realtor) are a God send....literally. They were so patient, responsive and kind to our every email, phone call and request. We had a lot of questions, and they had a lot of answers. We were informed on every update, change, dollar figure and requirements every step of the way. We couldn't have asked for a better team during this major milestone in our lives! We are eternally grateful for them!

headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

4 out of 5 Stars
headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars

Brett and his team helped me sell a house and buy a house within a few weeks! Couldn’t ask for a better team to guide us through the process!

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

4.5 out of 5 Stars
headshot image of Jimmie Draper

Loan Officer: Jimmie Draper

NMLS# 1790144

5 out of 5 Stars
Photo submission from Corey P.

I'm here as a witness that Veterans United is the truth. From absolute start to finish they were there. I never had to contact them for anything, because they were right on top of everything, and one other thing I liked about the process is that I was able to do all the uploads and updates on my phone!! It was as easy as 1,2,3. GREAT PEOPLE!!

headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

3.5 out of 5 Stars
headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

5 out of 5 Stars
headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

5 out of 5 Stars

I can’t say enough good things about my experience with Veterans United. As someone rebuilding from scratch, with an unconventional work history and limited resources, I honestly wasn’t sure I’d ever be able to buy a home. But my team at Veterans United worked tirelessly to make it happen.They never treated me like just another file. Every question I had was answered with patience and clarity. Every obstacle that came up, they met with creative solutions instead of roadblocks. They guided me through each step with professionalism, empathy, and genuine encouragement.Because of their dedication, I’m now a homeowner, something I didn’t think was possible for me. I’m deeply grateful for their kindness, transparency, and hard work. Veterans United doesn’t just help you buy a house, they help you come home.

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top