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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
467,120 reviews
745 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
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Caring Easy Supportive Linda J., Marines
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Army
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 467,120 unfiltered reviews

Starting on Page 324 of 15,571. Return to Page 1

5 out of 5 Stars

I am truly BLESSED. You seem to have gone beyond the call of duty. It seems as though VU STAFF takes pride in helping VETERANS.

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Photo submission from Derek S.

Tiffany Harding our real estate agent was outstanding thanks for making this a smooth process. Still can't believe we are homeowners what a great feeling. Amy Shufelberger and Matt LaTorre from VU made our house buying stress free by letting us know in real time what was needed and explaining the process whenever we had questions. Very knowledgeable group of people that we worked with everyone worked seamlessly together. I am very proud to have served my country and equally proud to have worked with such a great group of people from Veterans United. Thank you all for making my family's American dream come true.

headshot image of Ben Hinkebein

Loan Officer: Ben Hinkebein

NMLS# 1054084

5 out of 5 Stars
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars

We absolutely enjoyed working with Veterans United the process was easy to follow and every step felt like we had support behind us.

headshot image of Noah Reff

Loan Officer: Noah Reff

NMLS# 2512328

4 out of 5 Stars

Home buying team was awesome.

headshot image of Bailey Ganz

Loan Officer: Bailey Ganz

NMLS# 1887649

5 out of 5 Stars
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars

No BS! If you are purchasing a new home, you need to "absolutely" hire Veteran's United. You will not be sorry. I have only used Veterans United to purchase my last two homes and they EXCEEDED all my expectations. Always there when I needed them. Oh so helpful. As you can tell I am VERY PLEASED with them ALL!

headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

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4 out of 5 Stars

Veterans United did a great job. Up until the underwriting stage, I felt like communication was perfect and people were reaching out. I think the disconnect between my local Title company and the underwriters caused some minor confusion. In the end I though Veterans United did a great job being so far away. Kyle and his team were super professional, and you always felt like they were there to help you. The underwriting process felt somewhat disconnected and delayed through e-mails. Some e-mails feeling even short or less personal. I think this is common and many other I spoke to felt the same in this stage. Even those from other lending agencies. This was a way better experience than I thought it would be.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
headshot image of TaTianna Thomas

Loan Officer: TaTianna Thomas

NMLS# 2111142

5 out of 5 Stars

Jonathan and the whole team were incredible.

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars

Everyone was knowledgeable, courteous, and respectful

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Photo submission from Dennis H.

Veterans United is a very awesome company my team that worked with kept me informed stayed on top and kept me on track through the whole process.Go team patty and Katie thank you all for everything and all of your help.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars

very good customer services

headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars

The team at veteran united was open and honest about the hole process. They were also quick to reply and kept everything moving. I really do appreciate them on helping me through this. I can now move forward. And I'm now a homeowner! Thank you veteran united!

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars

Everyone answered all our questions timely and made everything easy to understand and the process was fast!

headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

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Experience first-hand why 372,448 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

As a first time buyer I was nervous during the process, and the Veterans United team went above and beyond to get us closed and on a time crunch! We are very satisfied!

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

4 out of 5 Stars
headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars

I had a great experience. I wanted a more face to face experience for my 1st time purchasing a home. I can speak for Michelle’s team and would highly recommend. You’re not only aging a home but a teacher, a counselor, and a welcome that makes you feel as if you knew not only Mrs Westbrook, but her whole team as a whole. The process was more ups than downs for me and at a time an emotional experience. I thank Veterans United and the Killeen office for this lovely experience. As stated above I would highly recommend.

headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
headshot image of Keith Simon

Loan Officer : Keith Simon

NMLS# 1229656

5 out of 5 Stars
headshot image of Gage Purcell

Loan Officer: Gage Purcell

NMLS# 2674649

5 out of 5 Stars
Photo submission from Philip E.

Very helpful team. Simple guidance to get your documents ready. They gave me good advice to prepare for getting a house. Thank you, Veterans United & team.

headshot image of Tyler Billington

Loan Officer: Tyler Billington

NMLS# 361376

5 out of 5 Stars
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars

Outstanding team from the initial contact to the specific representative you need. My personal team Shawn and Caitlin were exceptional, professional, caring, competent, responsive, and addressed all of my concerns and needs. I have been with Veterans United for the past 7+ years. I always highly recommend them. They also provide informative videos to increase your knowledge and understanding of your mortgage needs.

headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

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