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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,503

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 401,503 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

5 out of 5 Stars
Would Recommend
headshot image of Kristin Riney

Loan Officer: Kristin Riney

NMLS# 1402291

5 out of 5 Stars
Would Recommend

Veterans United is without a doubt the best way to go for Veterans buying a home. Especially first time buyers.

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

This was by far the best and easiest home buying experience I have EVER had!!!! I love the "to do" list. You knew what you needed to gather and get to them and once it was accepted that to do would be marked off. I am a super busy mom that works more than she should and they had no problem with texting and emailing me bc due to the nature of my job I am not able to answer my phone at work. Jeff and his team have been truly a blessing and they didn't even know it! They made a highly stressful time and situation a breeze. The length of time from having an accepted offer to closing was only a few weeks so it was not an all consuming extended amount of time. Closing was quick bc I was able to e-sign lots of closing documents prior to the appointment at the attorneys office. It was much more efficient and no hand cramp from signing so many pages. I would 100% use this company and recommend them to anyone and everyone!!!

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

4 out of 5 Stars
Would Recommend
headshot image of Devin Perkins

Loan Officer: Devin Perkins

NMLS# 1737394

5 out of 5 Stars
Would Recommend
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Chad and his whole team including Ryan and Kelly were incredible! We could always count on quick responses and extremely helpful and positive assistance with any questions we had. They made us feel comfortable and confident throughout the entire process and always made sure we were getting the best deal and well taken care of. Highly recommend!!!

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

4.5 out of 5 Stars
Would Recommend
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend
headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
Would Recommend
headshot image of Brandon Dye

Loan Officer: Brandon Dye

NMLS# 1632185

5 out of 5 Stars
Would Recommend
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend
headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend

I will refer and recommend other Veterans to Veterans United for their forever home financing needs. Damien is proactive and will communicate effectively throughout the process.

headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend
headshot image of Clayton Spruce

Loan Officer: Clayton Spruce

NMLS# 1207234

5 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Marty and Kala made our homebuying process easy. They were friendly and helped us through every step of the process. Highly recommend!

headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend

My loan team was very knowledgeable and helpful. They always called back and were willing to answer a million questions a million times (many of which were repeat questions because I got anxious and needed clarity). Nick, Lasar, and Michael were really great. There were a few more that helped me as well, sorry I forgot their names. Thank you all!

headshot image of Nick Johnson

Loan Officer: Nick Johnson

NMLS# 2086150

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

Awesome job all around. Thank you for all the help!

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
Would Recommend
headshot image of Presley Vaughan

Loan Officer: Presley Vaughan

NMLS# 1122896

5 out of 5 Stars
Would Recommend

We really enjoyed the team approach used by Veterans United Home Loans between the loan officer, assistant, and concierge. We really felt like several people had our backs at all times during the process.Out loan officer really was there with us every step of the way from getting our pre-approval letter to the final day of closing. He was exceptionally patient with my wife and I whenever we spoke. He explained the process for what we needed to know now and what the next steps would be in the future. Whenever we sent an e-mail or left a message, he always contacted us back the same day. As first time home buyers using my VA home loan, I really do recommend this company.

headshot image of Steven Blakley

Loan Officer: Steven Blakley

NMLS# 1541777

0.5 out of 5 Stars

Response from Veterans United

Thank you for the feedback Sean. We are sincerely grateful for your business and based on your rating, it appears we might have room to improve. We do not want to make assumptions; therefore, we invite you to connect with a member of our Client Advocate team. We value your thoughts on improving our client experience.

5 out of 5 Stars
Would Recommend
headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend

Quick, easy and painless! Definitely recommend!

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend

Highly recommend Trevor and his team. We had a bad broker with another bank and came close to losing the deal. He communicated with both realtors and the sellers reassuring them he could get it done in a speedy manner. He did what he said he could do and we have our house.

headshot image of Trevor Damer

Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

4.5 out of 5 Stars
Would Recommend
headshot image of Scott Jessip

Loan Officer: Scott Jessip

NMLS# 182259

5 out of 5 Stars
Would Recommend

My husband and I had a wonderful experience with Veterans United. Any issues or questions we had were answered right away, we always felt like we could ask anything and they always responded promptly. We actually felt like we were the only clients they had! Gabe is fantastic and I absolutly love Maureen, she helped us find a homeowners insurance company (one of the services they provide) and when things got a bit stressful, she had our backs and got things done!! Gabe, Maureen and Suzanne are the absolute best and I would absolutly reccomend Veterans United!!

headshot image of Gabriel Maldonado

Loan Officer: Gabriel Maldonado

NMLS# 1603442

5 out of 5 Stars
Would Recommend
headshot image of Dave Michaud

Loan Officer: Dave Michaud

NMLS# 69775

More Reviews

See all 401,503 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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