Steer Clear. Work with a broker, not a bank. They only want to mislead and take advantage of veterans, not adequitely inform them of the entire process, each step of the way. Do not trust them just because their name is Veterans United. Work with a local bank that does VA loans.
Response from Veterans United
Hey Mark,
Thank you for sharing with us. I'm really sorry your homebuying experience didn’t quite match expectations. Please know our Client Advocate team continues to be available to you. Should you wish to provide more feedback, you can reach back out to Sarah directly anytime at 1-800-212-5200. The insight you give helps us take proactive steps to improve our loan teams and training managers on the floor.
We wish you the best in your new home and thank you for letting us serve you.
Sincerely,
Kendra, Client Relations
Veterans United never ceases to amaze me. I used them the first time I bought a house and now when I sold my first house and bought my second. They were so friendly and helped me through every step. The entire staff was amazing and I would choose them every time. Definitely recommend.
Best team ever if I could give a higher score I would. Very helpful and friendly. If you're in ohio get this team
Brothers and Sisters, these folks are dedicated and deliver results!Many thanks,
Robert
Got off to a rocky start with the Real Estate Agent assigned to me but Tim Tallis was fast to act on it and everything worked out fine.
Response times to everything were phenomenal.
This veterans United team worked hand-in-hand with each other and with me in a very timely manner to get things done to get me in my new home thank you guys
Buying a house through Veterans United is incredibly simple. The people they have working for them and the services in place, especially for vets, are phenomenal.
Absolutely great team to work with to be honest. With all the training, the meetings and field FTXs I was doing. They were so understanding about things and not hassling about anything at all. Which made me want to do more on my end with information that they needed. I will most definitely refer Veterans United to anyone. My battle referred it to me and I will refer it to any of my other battles. Thanks Veterans United.
The concierge service ensured
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This is our second home purchase with VU, and we will continue to return when buying houses thanks to their ability to make our process smooth! We got our dream house, and we got it with little stress thanks to our loan team.
Highly recommend this company to all veterans and civilians.
Janet Bowe and her entire team was amazing! Her team was all really polite and positive. They was really fast to respond to any questions or concerns I had and some days I had a alot. It was my very 1st house purchase and they made the process very easy! If I ever buy another house I'd definitely request Janet Bowe and her team!
Great team to work with. Had all the answers to all my questions
