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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

429,713

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 429,713 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

It was great working with Joel...always great communication. I knew where I was every step of the process.

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

4 out of 5 Stars
Would Recommend

Veterans United Realty is dedicated to providing superior service to our country's veterans. They are conversant in all aspects of veterans' real estate benefits

headshot image of Brian Schmidt

Loan Officer: Brian Schmidt

NMLS# 1434950

5 out of 5 Stars
Would Recommend

The experience couldn't have been better! If you have a chance to work Veterans United don't hesitate.

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars
Would Recommend
headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

Would definitely recommend. Aaron Swanner and his team are true professionals and made this process very easy!

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend

Just give specific information about all items needed early in the process.

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

The only downside is that sometimes the digital system can be a little fickle to a lot of funky. For instance sending you the paperwork to close multiple times at 2:00 a.m.
I guess they wanted to make sure I got the paperwork!!

headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

4 out of 5 Stars
Would Recommend
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend
headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
Would Recommend
headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend
headshot image of Andy Heifner

Loan Officer: Andy Heifner

NMLS# 2070290

5 out of 5 Stars
Would Recommend

I would recommend those guys anytime you can't go wrong

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

I’ve used Veterans United for both my home purchases.

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
Would Recommend

If you want a team that' going to help you every step of the way, keep you inform and know they're jobs Veterans United is the way to go I worked with them for over a year and was impressed the entire process. They have experienced team experts who are always 5 steps ahead of the process so dont stress yourself making a decision on which company choose especially if your a first time home buyer, I learned so much this time and this was my second time going through the process. So dont hesitate to give them a call Veterans United is the way to go!!!

headshot image of Shawn Glover

Loan Officer: Shawn Glover

NMLS# 1974383

5 out of 5 Stars
Would Recommend
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Getting a VA loan is a long and painful process veterans United made it so much easier and helpful they were very very understanding and they always had my best interest at heart I've never dealt with any loan company or anyone but wasn't looking out for themselves. These guys at veterans United my only look out for my best interest but are very helpful and if they could find things cheaper or better they would I have nothing but good things to say

headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend

These guys are an absolutely awesome, accountable, no nonsense team that will make your home-buying experience easy.

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

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4.5 out of 5 Stars
Would Recommend
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Would Recommend

I would definitely recommend Veterans United to my family and friends, who are in the market of purchasing or refinancing a home. The team that worked on our loan were amazing. They secured our loan in a very timely manner.

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

4.5 out of 5 Stars
Would Recommend

This was a great team. Koleen and Keynes were very helpful as well. I have not one complaint.

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend
headshot image of Chris Porter

Loan Officer: Chris Porter

NMLS# 1827569

5 out of 5 Stars
Would Recommend
headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

1 out of 5 Stars

We didn’t have an issue with Veterans United, the problem we had was with the VA and their involvement. Veterans United had no control over time frames due to the VA not enforcing deadlines. When we would ask about certain things the answer was always, that veterans united didn’t have any idea when it would be done and if it wasn’t done when they said there was nothing they could do. We were just at the mercy of the VA appraisers and their schedules. As the lenders they could also no file for any exemptions to move the loan along quickly. Because of the VA we were homeless for 2 weeks. This is supposed to be a lender who cares and protects veterans but no one helped when we were without a home.

Response from Veterans United

Troy,

Thank you for this feedback. I understand how stressful homebuying can be when appraisal delays happen and I’m truly sorry you went through this. Please know we’re here for you even after closing. Our Client Advocate team is available if you wish to discuss your experience with us further. We want to hear it straight from you where we can do better moving forward.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend
headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

More Reviews

See all 429,713 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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