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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
461,960 reviews
886 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 461,960 unfiltered reviews

Starting on Page 337 of 15,399. Return to Page 1

5 out of 5 Stars

Sarah was wonderful she made me feel like a person not a number if it wasn’t for her keeping me updated without me asking I would have pulled out of the deal Brett is a nice guy but the worst agent I ever dealt with he seemed to be looking out for the seller interest and himself not me I had to call for updates but he wouldn’t have any Sarah always had them if she didn’t she got back in a timely manner Brett wanted everything at his convenience he never gave any updates that I didn’t already know I would not recommend him for any veteran getting information from him was like pulling teeth I know he didn’t care because he was getting paid regardless I have no complaints about veterans united the team there was great

headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

5 out of 5 Stars
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars

Zach and his team were great to work with!!

headshot image of Zachary Nixon

Loan Officer: Zachary Nixon

NMLS# 2674597

5 out of 5 Stars
Photo submission from Timothy H.

Collin has always explained things very well. He will go over it & over it if you are having trouble understanding any part of the loan process. We look to Collin to provide us with honest & reliable information & have never been disappointed. He is always our 1st choice, if we need loan help again.

headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

4 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
headshot image of Danielle Genz

Branch Manager: Danielle Genz

NMLS# 400570

4.5 out of 5 Stars

Everyone on team was great

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

4 out of 5 Stars
headshot image of Jonathan Koenig

Loan Officer: Jonathan Koenig

NMLS# 1758193

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5 out of 5 Stars
headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

5 out of 5 Stars
headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Photo submission from Fatema J.

Stephanie Pantaleo and Rachel Bruce were very prompt and patient with me from the beginning through the end of the loan approval and closing escrow process. They made everything easy to understand and uploading the documents to the VU website with your account was unbelievably fast and easy as well secure! I would recommend VU to all homebuyers!

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars

Derek and the whole team were all great. They led me through the process. I would like to tell them Thank, you for all you did for us.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

Josh and the team was awesome!! Really helpful with everything!!

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars

Veterans United made the whole transition to our new home a breeze. Everyone answered all of our questions before we could even ask!
Mary was phenomenal and made sure to check in on my husband frequently to ensure we were aware of all that was occurring.
Holly was very proactive and explained everything to ensure my husband and I were aware of all of the paperwork that was needed or being completed.

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars

Web site was very helpful. ToDo lists was helpful to track all necessary required documents.

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

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Experience first-hand why 368,041 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars

The only gripe I have is the to dose. I had to keep getting on the portal and there would be to dos. I never knew they were there unless I missed emails or something.

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
headshot image of Yoel Stefanos

Loan Officer: Yoel Stefanos

NMLS# 2094709

5 out of 5 Stars
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
Photo submission from Clinton B.

Veterans united is an amazing team of people who's goal is to get the veteran into a home, and helps you along the way in anything that may come up. The team is has a goal in mind, and do everything in thier power to see that goal met. I would and will recommend Veterans United to any Veteran who is looking to buy a home with thier earned VA homeloan benefit. Thank you team

headshot image of Tim Wuest

Loan Officer: Tim Wuest

NMLS# 1009949

5 out of 5 Stars
headshot image of Mickey Mendoza

Loan Officer: Mickey Mendoza

NMLS# 2506409

5 out of 5 Stars
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
headshot image of Chris Lippmann

Loan Officer: Chris Lippmann

NMLS# 1943520

5 out of 5 Stars

I've always pushed for the "human" factor in finance. Not the the emotional factor. Recognizing the difference between helping and enabling. John and his team seem to have located that algorithm. I was extremely impressed with tolerance, knowledge, willingness to communicate and above all. The human approach that was administered. I have nothing but praise for process there at VU. Thank you all for being really good at your jobs. It is appreciated.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars

I did have the pleasure once again with working with Todd Keicher and Ben Lake! An awesome awesome experience. I highly recommend!!

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

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