Working with Katie was an absolute pleasure. We communicated for nearly a year during my home buying process. When it was time to get serious she buckled down and did everything she could to make the process easier.
This Lender is amazing and very helpful. They helped us fix issues with our credit which lead to us purchasing our dream home. We give this lender 10 out of 5 stars. Thank you Veterans United
Amazing service and attention to detail. Customer never wondered what step of the process we were in.
Jason Bals and Team are devoted to providing exceptional customer service as well as in depth knowledge on all matters regarding home buying.
Molly Meis made the whole process easier for us as first time home buyers. She took time to answer all of our questions, she was personable and a pleasure to work with. I will recommend her and her team to all our friends.
I appreciated the fact that I was able to connect to everything i needed for the purchase. Insurance, security system, realtor. Great experience.
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Jodi and her team were amazing! Top-notch and professional!
My whole team did an excellent job, Especially Marc Johnson.
What Can I say but, AWESOME! Veterans United was such a wonderful company to work with! My loan officers Joel and Chris we're always professional, polite, and courteous! They were very Knowledgeable and we're always ready to attend to any questions or concerns I had and the process went really smooth because I stayed on top of my responsibility in the process and they stayed on theirs. I highly recommend Veterans United to anyone! Thanks Tracy Riba, my awesome real estate agent, for referring me!
My husband and I are so thankful for Veterans United. We were able to find our forever home, and our team at Veterans United helped us every step of the way. Our team was patient with us, and didn't hesitate to answer any questions we had. I highly recommend Veterans United to any veteran looking for their home. It's comforting to know there is a reliable home loan company out there that veterans can trust to find them their home.
Schandler worked with us through the entire lending process and was always available when we had questions or needed clarification about the lending process.
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The team I had was absolutely phenomenal! Very happy with my first home buying experience.
Very responsive. Fully engaged. Treat the home buying experience as if they are helping a family member.
I'm here as a witness that Veterans United is the truth. From absolute start to finish they were there. I never had to contact them for anything, because they were right on top of everything, and one other thing I liked about the process is that I was able to do all the uploads and updates on my phone!! It was as easy as 1,2,3. GREAT PEOPLE!!
A great experience from start to finish with the entire team.
I would absolutely recommend Veterans United!!
Mrs Beasock
And the entire team did such an amazing job helping my wife and I get into our new home!
I was worried that being on a deployment would’ve made this process nearly impossible but Mrs Beasock and the whole went above and beyond for us!!
Very friendly and hard working team. However they seemed slightly inexperienced due to a few mistakes made along the way. They might succeed with a more experienced team lead. But overall we made it to closing.
Response from Veterans United
Hey Clark,
Thank you for the feedback. I’m glad to hear the team was friendly and hardworking throughout the process. I’m sorry there were mistakes along the way that made the experience feel less smooth than it should have. We appreciate your honest feedback, and I’m happy to hear you still made it to closing.
If you’d like to share more about your experience, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
