They did a great job! Very professional! Fast service. Did a flawless, quick, less than 30 day closing on a VA assumption loan!
Veteran United is the way to good, if you are thinking about buying aassigned You can’t bet 0% down with lennders providing your financial backing… What ever your approval amount for a home based on your annual income. My wife & was considering buying in several locations, from day one, the Veterans United assigned team has made them self available 24/7 to help & guide us through the home buying process. Their with you all the way, be it phone call, or the My Vet website give you helpful advice on what to do next.. We’re now “New Owners” We rate the Veterans United with a 100% for Great~ Marvin & Mary
Everyone displayed superb customer service and worked so hard to help me find a home I can be happy in for a very long time.
Im really great to have Veteran United beside me through the whole process of securing my loan.
Veterans United worked well with me the whole time to help me get the home I wanted and the lowest rate. They always returned my calls, communication was great.
At first it was confusing because I was chatting with several different people from the same number, but once I figured all out, everything went smoothly. It has been 30 years since we bought a home and Veterans United made the process simple.
Everyone was very responsive and knowledgeable of the whole process.
The loan process went very easy and smooth with Veterans United, and they were clear about each step.I only marked down from a ”10” since we didn’t close on time due to the appraisal taking so long. I was told it takes about 5-10 business days and the VA appraiser took the full time allowed by the VA (15 business days) and left me displaced. I’m addition, no one could tell me how long the VA allows for re-appraisal (if the VA authorizes another 15-business days) since the house needed to be 100% finished for appraisal. This cost me thousands more for my lost rate lock, re-appraisal, hotels, dining out, and loss of an entire refrigerator & freezer full of food. However, I was thankful my loan officer handled some of the extra charges on the VU loan side. That shows excellent customer service on behalf of VU, and was much appreciated; Thank you!
Website was fairly easy to navigate.
Their TODO list kept the process going.
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They truly were so amazing. Never once felt left alone or uninformed. I had the best team! Shout out to Cole, shayna, grace and ryan.
My wife and I were very pleased with the way everything was handled professionally and in a very timely matter. We were very satisfied.
Rob and his team are the best, I had many questions and Rob and his team were patient and timely. I’ve must have call them 20 times over the course of this process, and my concerns were always addressed. Rob and his team has standard of excellence in my book and I will recommend them to all of my friends and family . Good luck in the future Mr. Carmichael..
Kyle and everyone at Veterans United provided awesome service. The whole process went very quickly and smoothly. I love the "to-do's" whenever they need documentation or information. Sometimes playing phone tag can be difficult and you have to wait for information. But with Veterans United it is all on the website and it is very easy to navigate.
