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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

348,306

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 348,306 unfiltered, unedited reviews

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4 out of 5 Stars
Would Recommend

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend

Loan Officer: Evan Oswald

NMLS# 1450502

4 out of 5 Stars
Would Recommend

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
Would Recommend

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend
Photo submission from Audra K.

VU had a very personalized and local approach to our home loan. They know the area well and are familiar with the laws and policies that a larger lender might miss. Their website and documentation system is very simple. We were informed every step of the way.

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Loan Officer: Caleb Batson

NMLS# 1435015

5 out of 5 Stars
Would Recommend

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

We are forever grateful to all on our team! You have made this exciting, sometimes nerve-wracking time so much easier and pleasant, just knowing we weren't alone and we had the entire team to depend on. Your kindness and caring is more appreciated than I can find the words for. Thank you all from the bottom of our hearts!

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend

This entire process from a to z had been amazing, it honestly felt like I had a team dedicated to just my family and I. Constant check ins, updates, and even just random "Hi, how was your weekend? How's the family doing?" Honestly, my experience was amazing and I greatly appreciated everything every step of the way and I can only hope that others are as lucky as I was.

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Samuel H. is Through the Roof!

Veterans United made it easy and special from preapproval to closing day. Tell Rob Riggle I'm ready for my commercial!

Loan Officer: Danny Freeman

NMLS# 1721091

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5 out of 5 Stars
Would Recommend

United Veterans worked with us thru a failed buy, checked in if we found anything and when we finally did Casey was one of our biggest cheerleaders. His team answered all our questions, kept us informed, understood how we dealt with information and worked with us flawlessly. His team gets was great but Casey was AMAZING & deserves a huge RAISE!

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
Would Recommend

I have already recommended Veterans United to several people for their home buying experience. Everyone was very helpful and made the process easy while being deployed.

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
Would Recommend

I was amazed at how smoothly the process went. As a veteran and a senior citizen, I was treated with patience and respect. Thank you from both of us.

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
Would Recommend
Photo submission from Subrina P.

To Mike and his team, it has been said that one of the reasons people don't write thank you notes more often (among other things) is that they don't feel they can find the right words to express their appreciation. I just don't know where to begin, but I guess I can start with a thank you. Thank you for all the hard work and dedication. We are beyond appreciative for your excellent professionalism involving the entire process of obtaining a mortgage on our new home. You made things go smoothly and eased my fears when I had doubts. I'll sure try to recommend my fellow vets who are shopping for homes. It has been a pleasure to work with such knowledgable and dedicated professionals. You guys rock! Sincerely, Subrina Persaud and Chris Figat.

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
Would Recommend

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend

It started out not so good.Couldn't get to closing,but when I did everything went smooth.I thank the VA for everything they did for me.May God bless each ad every of you.Thank you so much.

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
Would Recommend

Y’all made buying our first house so easy, we had wished we done it sooner! Every single person we worked with were so sweet and just made us feel like they truly cared and wanted nothing but the best for us. And y’all even got gifts for our dog and bearded dragon which was so awesome and appreciated! They enjoyed their snacks while we were busy packin☺️

Loan Officer: Justin Burri

NMLS# 1828297

4 out of 5 Stars
Would Recommend

Loan Officer: Mark Reid

NMLS# 1619795

5 out of 5 Stars
Would Recommend

The whole team was fantastic to work with, it was the best home buying experience I've ever had.

Loan Officer: Craig Anderson

NMLS# 1464195

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5 out of 5 Stars
Would Recommend

Had the best possible experience buying our forever home!

Loan Officer: DeAnna Anglin

NMLS# 2029641

5 out of 5 Stars
Would Recommend

Loan Officer: Haley Craig

NMLS# 2328461

4.5 out of 5 Stars
Would Recommend

Best home buying experience ever had. Except closing was a mess, with funding delays and 5 different closing disclosures.

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend
Photo submission from Renee C.

Wonderful to work with and are with you every step of the way.

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend

Overall experience was smooth. I wish that the interest rate changes from pre approval to contract was explained a little better. I feel that that is very important as the small change in interest rate was a big change in monthly payment. Other than that I was happy with the service.

Loan Officer: Brant Batson

NMLS# 2069966

4.5 out of 5 Stars
Would Recommend

"unfiltered review"? Oh man this is going to be fun. If you are looking to use your VA Loan, than look no further. Veterans United is the place to be. Now don't get discouraged if you are prior Navy or Air Force. I know our expectations are always higher than the Army or Marines, since we are the smarter branches out of them. But if you get a Marine as your loan officer like i did, give him a chance. Scott actually didn't eat crayons the whole time.But on a serious note. You can't go wrong. My entire team was there when I needed them and answered all my questions. At one point they even answered my questions before I even asked the question. So it made things a whole lot easier. At the end we changed the name of my team....Team Big Mike.

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend

Jose was extremely helpful and quick to respond to questions.

Loan Officer: Jose Banuelas

NMLS# 1287239

More Reviews

See all 348,306 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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