I knew I was going to go with Veterans United after my first phone call with Nichole. She was extremely easy to talk to. I was able to get all of my questions answered, I was informed about things I was not aware of and it was a pleasant conversation to boot. She as well as the rest of her team, Amber and Kaylyn, maintained this pleasant, informative professionalism throughout the process. It was so comforting knowing I had these three individuals working hard to get me into my first home. The day before closing something came up last minute that looked like it could delay closing. Nichole not only handled herself with the utmost professionalism but she communicated clearly exactly what was going on and made sure her team made the sacrifices necessary to ensure closing would happen on time. You could tell my situation was her #1 priority.Bottom Line: This team works well and actually cares about you. You want these ladies handling your home loan! I will absolutely refer Nichole, Amber and Kaylyn and I will be reaching out to Nichole personally to handle my future loan needs.
It was an over all great experience, the whole team was very helpful answered all my questions, they also gave me tips. And educated me on house purchase which as a first time home buyer it’s very helpful information. I would definitely recommend every single person that worked with me. I am so thankful and feel lucky that I got the team that I got, everything was great from them gathering information, getting me pre approved and even connecting me with a realtor. They always had good communication with me and also between the team. If I had any questions that I would ask my realtor she would send the questions immediately with Rachel. For me it was a longer process due to the time frame I had. Even though I had to wait some time, they kept in touch and see how it was going. Great team nothing else to say but thank you for all the work they do and that if I know any other veterans looking for a home, I will immediately recommend them to my team.
Best home buying experience my wife and I ever had. Love the web site and ease of sending and receiving required documents. Thanks, love our new home. Mike. US Navy veteran.
Everyone I had worked with throughout the entire home buying process was nothing short of incredible. I couldn’t have asked for a better team to have been paired with and I’m grateful.
Veterans United has been the best experience I have had for home buying. It was your team that made our dream of being a homeowner possible. Your team was the most professional, customer oriented, and, most importantly, most caring and experienced that I have ever met. It started with the Lighthouse team and Ms Bobbie Hafford that worked with us for over a year to get our credit up to where it needed to be. She always reached out to us, kept us motivated, and kept us progressing to our goal of being a homebuyer. Once we were qualified my home loan specialist Seth reached out to us within an hour of being qualified and even though he had engagements with his family and it was late he always took the time to answer our calls, kept us informed, and kept our loan and pre approval moving. He motivated his team and even though it was late on a Friday Lucas stepped in and together we were able to be pre approved that same day. Seth Wilmes, Lucas Hassemer, and Morgan Luster always was prompt to return calls and texts and always was kind, informative and dedicated to our loan needs. Without these dedicated and caring professionals my family's dreams of owning our first home may have never came true. Thank you Seth, Bobbie, Lucas, and Morgan. And thank you to the Veterans United Team. My loan officer Seth Wilmes is one in a million. He is caring, professional, exceptionally proficient, ethical, and passionate about his job and exceptional customer service. Always available or quick to respond with my questions and I do believe he was always fully engaged and dedicated his time to me when i had the first time buyer many questions. He took the time to fully answer my spouse and I's questions fully and professionally. I will always refer Seth and his team as well as Veterans United to all of my friends, family, and associates that are starting the home buying or refinancing journey.
Great team to work with and they hooked us up with an amazing housewarming gift! Thank you so much!!!
Very easy process! A team of professionals that made the first time home buying process simple.
Thank you Veterans United, you helped us get into our dream home. Exceptional customer service, unfortunately a 10 is the highest score we can give. You all went above and beyond. Thank you all! Sincerely, The Cobb family
The only thing I can say it's alot of unneeded information and repeated information that slow down the house buying. If I already got pre approved then approved why am I sending the same information I already sent
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Very easy process with everyone keeping me informed.
only bad experience during the home buying process was the laziness of the appraiser
The process has a lot of steps but it's less stressful with Veterans United.
Thank you to you all for helping me get into a home.
Easier than we thought and the team was with us the whole way.
I was nice compared to previous homes I've bought being kept in the loop with what was going on with the process
