My wife and I was and still is impressed with the customer service and help in buying our first home using Veterans United services. The care and respect given to veterans is platinum. They seem to care for the whole veteran and not just a number. We were kept informed throughout the whole process and if I had a question it was not a bother them if I called several times a day or throughout the week. And I fill that we had the best team Veteran United has. Awesome is defined as extremely impressive or daunting; inspiring great admiration, apprehension, or fear. It also should include Jimmy Stranz, Ashley Stratman and Corey Sublett. They made our first time home buying experience seamless. WHAT A TEAM!!!!! Thanks From The Williams Family
Paul Farnam was an amazing associate to work with. Attentive to every detail and when something was right or exactly the way we wanted he made it happen. 5 star experience with him and his team!!
My team went was amazing I would 100% recommend.
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The overall experience was a long but greay one, thanks to all the people, Kedric, Morgan, Lin, Collin, Adrian, and, Michelle that helped and guided us through this process...they all did a wonderful job.
My wife and I met with Truist and Navy Federal credit Union before reaching out to Veterans United. Veterans United offered us the best interest rate and offered us the most money for our home equity loan.
Their team was professional, supportive, and made the entire home buying process smooth and stress free
I have bought four houses over the past 40+ years, but this one with Veterans United tops them all. In every way they made the process flow with constant attention and support. Mason was ALWAYS on top of things and got thing done. Great personality and greal to work with. Thank you Mason.
The timeline was extremely short, and the VU team worked hard to make it work. They were responsive and proactive, respectful and supportive.However, as great as the team was, the communication channels/medium was cumbersome. It wasn’t clear who did what on the team and when I needed to be talking to one team member vs another, and that was difficult once or twice when a pressing development occurred and answers were needed quickly.
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Charlie md Ashlyn weee great! Quick answers that we appreciate greatly. Closed late due to underwriting
Chris and his team were absolutely spectacular. They fought for me every step of the way and guided me to make decisions that only experience could dictate. As a first-time homebuyer, I felt not only well represented but well advised on what I was purchasing. From Chris, Ashley, and Francie, to Jennifer, I received an all-around level of service that completely exceeded my expectations. I could not be happier and would encourage anyone looking for a home to trust Chris and his team with their family and future. Thank you!
As nervous first time home buyers, we truly appreciate how Joseph, Alyssa, and Victoria communicated with us consistently and effectively.
Veterans United will be the anchor - the rock - that maintains your excitement in buying a home. Home buying, to me, was an experience that could have been ripped from the script of Dante's Inferno, somewhere near Limbo. There was so much uncertainty, but Veterans United personnel, like Chad, Ryan, and others which were equally helpful, assured me that the train was on the tracks, and headed in the right direction. Heaping praise on them is nice, but what is truly important is to know that they are highly trained, and very good at their jobs! Trusting them is all that I needed to do in order for the weight of the experience to be lifted from my shoulders, and for joy to be the dominate force.When Veterans United pairs you with a professional, that person is there to serve veterans like like you, me, and in at least one case, their selves. I am currently moving in to my new home, thanks to Veterans United and their team. A special thank you to my realtor, Ceci Bonneckson as well.
I want to give a shout out to Adam Canote, Stan Spiwak, Mark Sauer, Josh Winters, and Amanda Leger, and the rest of the crew with Veteran’s United. They all deserve raises. This team is clearly knowledgeable, professionals, and experts. I went in feeling nervous and anxious about being a new homebuyer and now I feel way more at ease and am already in a new home. But more importantly the process was smooth and fast and everyone answered my questions promptly. And bonus! They were friendly and I loved my surprise house gift!
