Clayton and the whole team were awesome.
I had no idea what I was doing and they helped me every step of the way.
Let me just start by saying how AMAZING Veterans United has been every step of the way. My loan specialist Travis Ward and his team went above and beyond and where more than I could ask for in my first home buying experience. As a first time buyer, you could imagine how many questions and concerns I had, and never did I feel Like i was alone in the process. Travis made me feel like I was an absolute priority and anytime I needed him he was readily available, he truly makes it a comfortable experience where you know you have a great team behind you. I can't express how smooth and painless the process was. I kept waiting for the day that things would become difficult but it never happened! It had been a lifelong dream to be a homeowner and thanks to Veterans Unites it became a reality. I highly recommend Veterans United and specifically Travis Ward and his team.
I would definitely recommend
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As this was my first home buying experience, I don't think I could have asked for a better loan officer. Alex was great. He was quick to answer all my questions and helped explain things in a different way to help me understand the process. I had a panic moment and Alex was able to talk me down. I had applied with Veterans United many years ago but my credit history was horrible. But when they called to tell me they couldn't do it they also told me what I needed to do to get there and I was able to build on my credit AND myself to get to this point. I appreciate everything Alex and his wonderful team has done for me and making sure I was ready and prepared. Thank you for helping me provide a better future for my family.
Tyler and his team were amazing
It was a challenge going thru the loan process with Veterans United. But, well worth the experience. The loan officers ( Kimberly and Amber) assigned to me made a complicated process seem like a walk in the park. LOL! There was tons of paperwork to docu-sign and a mountain of documents needed to prove who I was and inspections on my future home to assure the homes' safety and worth. In the end, I was approved for my dream home with an awesome 3.5% interest rate. Their assistance didn't end there. They made sure my dream home would not make me house-poor by keeping my debt-to-income ratio in line. I had to be debt-free (including credit cards) to make the numbers even out.
They are knowledgeable of the in and outs of there jobs they are very professional employees
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we were very new at process, but never felt disrespected and always felt very helped
My wife and I was and still is impressed with the customer service and help in buying our first home using Veterans United services. The care and respect given to veterans is platinum. They seem to care for the whole veteran and not just a number. We were kept informed throughout the whole process and if I had a question it was not a bother them if I called several times a day or throughout the week. And I fill that we had the best team Veteran United has. Awesome is defined as extremely impressive or daunting; inspiring great admiration, apprehension, or fear. It also should include Jimmy Stranz, Ashley Stratman and Corey Sublett. They made our first time home buying experience seamless. WHAT A TEAM!!!!! Thanks From The Williams Family
My loan team did an awesome job! They were responsive, attentive throughout the whole process.
Great team that I have. I challenged them with an idea and they made it come true. Looking forward to more opportunities.
