Had an amazing experience. Our team was super professional and made this whole experience so easy!
From the start, everyone was wonderful. So helpful and friendly and so knowledgeable. Also very patient in every step. So thankful Veterans United was there for us. Thank you for everything.
Cara and Erin were amazing to deal with and get to know. They made us feel like more than just another customer!
Let me just start by saying how AMAZING Veterans United has been every step of the way. My loan specialist Travis Ward and his team went above and beyond and where more than I could ask for in my first home buying experience. As a first time buyer, you could imagine how many questions and concerns I had, and never did I feel Like i was alone in the process. Travis made me feel like I was an absolute priority and anytime I needed him he was readily available, he truly makes it a comfortable experience where you know you have a great team behind you. I can't express how smooth and painless the process was. I kept waiting for the day that things would become difficult but it never happened! It had been a lifelong dream to be a homeowner and thanks to Veterans Unites it became a reality. I highly recommend Veterans United and specifically Travis Ward and his team.
The communication and follow-up from Aaron and his team was amazing.
Love the gift box.
Helped me get the best deal and best percentage possible. Made every crystal clear and answered all my questions no matter what! 10/10 would recommend
The only item I would ask is you improve full disclosure of all fees. The VA funding fee was a surprise I did not know about. It is a simple full disclosure suggestion.
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Very smooth process, great customer service, I felt very comfortable with each team member.
It was a challenge going thru the loan process with Veterans United. But, well worth the experience. The loan officers ( Kimberly and Amber) assigned to me made a complicated process seem like a walk in the park. LOL! There was tons of paperwork to docu-sign and a mountain of documents needed to prove who I was and inspections on my future home to assure the homes' safety and worth. In the end, I was approved for my dream home with an awesome 3.5% interest rate. Their assistance didn't end there. They made sure my dream home would not make me house-poor by keeping my debt-to-income ratio in line. I had to be debt-free (including credit cards) to make the numbers even out.
Could not ask for a better first time experience and a better loan team. Thank you so much!
David and his team were amazing. They communicated very well, and kept me in the loop throughout the entire process. Would highly recommend
This was my second time working with Jerry and his team and they were outstanding both times. Things were smooth and seamless. Whenever I had a question Jerry and his team were there to answer. They told me what I had to do and had no issues. Highly recommend Veterans United and especially Jerry.
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Scott and the team are great. So thankful for them!
My wife and I was and still is impressed with the customer service and help in buying our first home using Veterans United services. The care and respect given to veterans is platinum. They seem to care for the whole veteran and not just a number. We were kept informed throughout the whole process and if I had a question it was not a bother them if I called several times a day or throughout the week. And I fill that we had the best team Veteran United has. Awesome is defined as extremely impressive or daunting; inspiring great admiration, apprehension, or fear. It also should include Jimmy Stranz, Ashley Stratman and Corey Sublett. They made our first time home buying experience seamless. WHAT A TEAM!!!!! Thanks From The Williams Family
