Everything went well. Glad with the experience I had with this company.
I didn't think home buying would be so easy. I was honestly dreading the process, but VU took care of everything and kept me on track. I will always use Veterans United in the future!
I cannot in good faith recommend Matt LaTorre if you’re a first time homebuyer. You really need to do your own independent research and not just trust one person will have your best interest in mind. I hope you use our experience as a cautionary tale. We got shammed on the interest rates. I highly recommend you shop around and don’t just go with veterans united. We were originally told we had great credit and we wouldn’t need to buy points. Our interest rate would be 5.99. We were excited and didn’t bother looking elsewhere for our mortgage. We thought they look out for veterans. Then 2 days later we put an offer on our house and we were told by Matt now our interest rate is 6.25 and we would have to pay for points to buy it down. So how was it lower 2 days prior and we were told we wouldn’t have to buy points. We felt trapped and deceived. When we saw rates go down we reached out to Matt and asked what it would be but we’re still told 6.25 or pay points. To make matters so much worse and absolutely soured our entire first time home buying experience we were told right as we had to lock in the final rate that it would be 6.35%. That’s far off from the 5.99% we were originally told. My wife couldn’t even sleep knowing how badly we got screwed over and it ruined our experience so much so we thought about throwing in the towel. It made us realize we will never use veterans united nor recommend it to anyone. We have been in our house a couple months and it still kills us that we got scammed into a higher rate. And every single time we see our mortgage payment we get annoyed we have a higher interest rate. Get yourself someone local you can look in the eyes and get a proper rate from. One that looks out for you, and assists especially if buying your first home. 0/10 do not recommend.
So helpful and pleasant to work with.
Everyone who has assisted me with any issues I may have are extremely helpful, knowledgeable and friendly, making it easy to understand the resolution.
Wendy Edde, Rachel, Brooke Mora,and the whole staff was excellent!!They really care for their clients and Veterans.They made my House searching journey amazing!!
OMG!!! The experience I had with Veterans United and my Loan officer Mr. Steve was an amazing experience. From the time I got pre-approved to my closing date I never felt I was alone in the process. I was made to feel like I was my loan officer and Real Estate Agents only customers. No questions that I had went unanswered. I would recommend my entire team to anybody. The whole process was just too easy to be true to me at times. I'm grateful for ALL the hard work that was put in to ensure that I got into my dream home.
The absolute best ever team
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From beginning to end, using Veterans United was seamless. They had the best, no nonsense rate for me and the online documents page made it extremely easy to keep tabs on where I was in the process.
It was good
Highly recommend. Over and over again! So many ways to communicate throughout the process. Can't say enough good things.
Nathan was absolutely on point and stayed ahead of any issues. I have purchased 5 homes in the past 12 years and this has been by far the best experience.
