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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

471,983

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Veterans United is truly there to support Veterans like me. I would recommend any Veteran to use their services as they are always upfront and upstanding.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend

Our loan team knocked it out the park! We cannot believe we’re homeowners. Thanks to their hard work, knowledge, and dedication they got us in our first home. Heidi is such a powerhouse as a loan officer and she never lost faith that she’d get us in our home. Her assistant Bryce was on the forefront handling all communication and taking everything head-on. Our real estate agent Helen Kizer was amazing and so great at negotiating a deal on our behalf. She talked us into seeing a home we weren’t interested in at first, and afterwards we knew it was where we were supposed to be. Thank you all! If you’re looking for a team that cares, will fight for you, and get you into your home. This is the team to do it!

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend

Let us not forget giving Katie a "shout out" for answering all my dumb guestions and always, always being there for me.

headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend

Veterans United was awesome to work with. They make you feel important & validate any concerns that you may have by addressing them quickly. You feel like a whole team is working for you & they are! They make the process of home buying easy & simple. Plus, they are local which is always a plus. That helps them to be relatable & understanding with your circumstances. I would definitely recommend them for your home lending needs!

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

The military prides itself on professionalism and service - having a job to do and doing it better than anyone else for a greater purpose. But when we look back on our time in it, little is more important or impactful than the people and the bonds built between them. Working with my team was an encapsulation of this. I recommend them because I know no one else could do the job this well; I'll always recommend them because I know no one else will take care of you like they would. Thanks again, and Semper Fi.

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

3 out of 5 Stars
Would Recommend
headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

4.5 out of 5 Stars
Would Recommend

My experience with Veteran United was pleasantly expected. It was truly an honor and joy to work with all the individuals assigned to me. Hats off and a salute to all those involved in my home purchase. Proficiency and efficiency at its best.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

Blake and Abby were great!

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
Would Recommend
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
Would Recommend
headshot image of Austin Francis

Loan Officer: Austin Francis

NMLS# 1926637

5 out of 5 Stars
Would Recommend

I was so nervous to buy a house because I was worried about being taken advantage of, but my team helped to ease those worries and I can’t thank them enough for all of the help they gave me. They were willing to work with my schedule that had extremely limited availability for phone calls, but everyone was incredibly patient, professional, and willing to work with me.

headshot image of Tim Jarrett

Loan Officer: Tim Jarrett

NMLS# 2001664

4.5 out of 5 Stars
Would Recommend

These folks were quite exemplary. Carmaker was helpful when I had need of her help. Carson Brown did most of the footwork along with myself and things couldn’t have gone smoother. To put it in perspective, we managed to close a V.A. Homeloan a week and a half earlier than expected! Great work!

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

As always, the team at Veterans United was outstanding. My wife and I will always, wholeheartedly, recommend them to our family and frineds.

headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
Would Recommend
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend
headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Jose is the best this is the second time helping me and he made miracles happen and worked even on sundays for me very motivated and hard worker if I ever get another house he would be the one I ask for he was the one I asked for this second time he calls and makes sure you understand everything when it doesn’t make sense on paper he goes out of his way to call makes sure you know what’s going on great person

headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

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4.5 out of 5 Stars
Would Recommend

Everything was fantastic. My only complaint is when they tried to sell me stuff for the house like home security. Aside from that, I really appreciated the level of communication and competence.

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend

My experience with Veterans United was simply amazing. My loan officer Jake and my real estate agent Kristen were the perfect people to work with. Both of them had put so much time and effort to ensure a sucessful purchase and move into my new home. I was delightfully supprised when both Jake and Kristen went out of their way to accomadate me even though I was 4000+ miles away. Even when I was getting worried, Jake did everything he could to help ease my nerves and assure me that we were doing good. Kristen did so much to assure I would find a place to live as to even drive 3 hours across state to meet me t look at homes. The service and experience with Veteran United was so good that for any future home purchases I will make, I will use Veterans United home loans.

headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars
Would Recommend
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

3.5 out of 5 Stars
Would Recommend
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

A special thanks to Jen and Lauren for an outstanding support in making this process a wonderful and exciting experience. Thank you all!!!!

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend

I’ve always feared the home buying process, my anxiety was through the roof! My team kept me informed, updated, current on situations that needed to be addressed, and did a tremendous job of getting me into my new home! I cannot express my overwhelming gratitude to the entire team! Thank you!

headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars
Would Recommend

I would highly recommend Veterans United for those seeking to purchase a home using their VA benefits!!! The entire process was so easy and communication was outstanding, from the first day of inquiring about a loan to the day I closed on my new home. Casey and Liz communicated through email, text and personal phone calls with me, guiding me every step of the way. The handy-dandy "To do List" in the portal was very helpful as well and kept me on track as to what I needed to accomplish. Overall, for a busy, working, single woman, I could not be happier that I chose Veterans United as my lender. I highly recommend.

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

More Reviews

See all 471,983 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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