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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

426,433

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 426,433 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Great team at veterans United and associated relators

headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend

The help was above and beyond making the whole process so easy.

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

4 out of 5 Stars
Would Recommend
headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars
Would Recommend

Great customer service. Even when unable to get ahold of him, I would receive a txt message, voicemail or even email. Faster than the competition.

headshot image of Brian Becker

Loan Officer: Brian Becker

NMLS# 1486502

5 out of 5 Stars
Would Recommend
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

4 out of 5 Stars
Would Recommend
headshot image of Philicia Pringle

Branch Manager: Philicia Pringle

NMLS# 1723160

5 out of 5 Stars
Would Recommend
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

This is the fourth home I’ve bought, and my first with VU. Hands down, this was the best experience. My loan team was available and responsive, and very easy to work with.

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

2 out of 5 Stars

In 2011, I rated Veterans United as an A-, now I'd rate as a C+. Too many people working on file, miscommunications, a "concierge" trying to sell me products, wrong gender listed on a closing doc, wrong numbers initially sent to underwriter...

headshot image of Jeff Beasley

Loan Officer: Jeff Beasley

NMLS# 1810148

5 out of 5 Stars
Would Recommend

I would recommend Veteran's United above any other home mortgage company. The staff are very professional and knowledgeable of the entire process. They kept me informed and updated to any information needed to proceed with the home mortgage loan and they made me feel at ease & treated me like a real person (which is unusual in this digital age).
The website is very user friendly and well done.

headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

4.5 out of 5 Stars
Would Recommend

Wonderful experience. Always explained the process.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend

Joseph worked with me for 2 years until I could buy a house. Excellent customer support, I highly recommend Joseph and Veterans United!

headshot image of Joseph Graham

Loan Officer: Joseph Graham

NMLS# 2078934

5 out of 5 Stars
Would Recommend

So grateful for a friend who recommended Veterans United to me because I will for sure recommend it to another in the future. I wish my loan would be kept with VU instead of being sold!

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

My experience with Jordan as a rep. for your Co. Was Excellent !! She was very knowledgeable in all aspects of my refi.
experience . Job well done.

headshot image of Jordan Miriani

Loan Officer: Jordan Miriani

NMLS# 2121250

5 out of 5 Stars
Would Recommend
headshot image of Andrew Roberts

Loan Officer: Andrew Roberts

NMLS# 1198580

5 out of 5 Stars
Would Recommend
headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

5 out of 5 Stars
Would Recommend
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

They made the entire process simple and easy for the wife and I.

headshot image of Cynthia Diaz

Loan Officer: Cynthia Diaz

NMLS# 1483854

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5 out of 5 Stars
Would Recommend
headshot image of Logan Wendel

Loan Officer: Logan Wendel

NMLS# 1594361

4.5 out of 5 Stars
Would Recommend

I truly was not prepared to buy a home and had several issues, but Jason and my real estate agent Imani worked to get me approved and any time I felt like I was losing hope they picked me back up with encouraging words and I truly felt defeated when I was pondering the whole scenario but the minute I was able to reach Imani or Jason my stress and concerns all disappeared, I was not only able to buy a home, I was given a life lesson that there are people who really want to be helpful and be there for you as a person.

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

They were outstanding and made the loan process as easy as possible.

headshot image of Rebekah Moncrief

Loan Officer: Rebekah Moncrief

NMLS# 1129241

5 out of 5 Stars
Would Recommend
headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
Would Recommend
headshot image of Ross Deeken

Loan Officer: Ross Deeken

NMLS# 1954658

4.5 out of 5 Stars
Would Recommend
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

The only thing I can say is I truly recommend this organization to any veteran who's attempting to buy a house the smoothest process by far we have ever dealt with

headshot image of Durell Cope

Loan Officer: Durell Cope

NMLS# 1085911

More Reviews

See all 426,433 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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