I was amazed by this team. Brie and Connor in particular. Their teamwork was phenomenal. I loved being able to communicate with them via text messaging, that made things so easy for me; Technology in general made this whole process easier.
To give this praise context, I have to share some experiences during my loan process not with Veteran's United. I was in contact with multiple other loan agencies. One agency, the representative repeatedly kept trying to convince me that I could trust them. (That just signaled red flags and pushed me to trust them less). Another agency became too pushy and demanding, with both myself and my realtor, which felt extremely unprofessional.
One example of the teamwork demonstrated by this team, there was paperwork that needed to be reviewed and/or signed, Connor initiated contact with me to take care of this, unbeknownst to me at the time, Brie was currently out of the office and normally would have been the team member taking care of this. It wasn't until some time, days?, later that Brie was apologizing for being away from the office and checking on this particular document to review, which because of said above, we already resolved.
Thank you all so much
Veterans United helped keep the entire process organized. I always knew exactly what they needed from me for the loan application.
Highly recommend this whole group of individuals. Always courteous, answer questions in a very positive manner. I would definitely use Veterans United again.
This is an outstanding organization! From start to finish they were there to help in any way and I never felt like I had to do something on my own. Knowledgeable and helpful! They came highly recommended by a family member that had just completed a home purchase and they did not disappoint!
The whole team made this stressful process easy from beginning to end.
Quick, Easy, Efficient. Very pleased with the whole process. Talked me through everything. Saved me a bunch of money. Couldn't be happier.
Shan Shauffler Helped me so much! I appreciate everything he has done for me, and he made the process smooth as possible. Great team to work with from the start!
Will be using VU again in the future.
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VU is family and that is the case they give you from start to finish. I can’t sing their praises enough.
