need to talk to your client more about the loan process up front about all paperwork they need
Veterans United is very friendly and stay by your side every step of the way when purchasing a home.
Veterans United was so supportive to what many people think is a scary process. The were transparent, empathetic, and professional. They could write a book on how to take care of a customer.
VU worked with us through every bump in the road in getting the process done. Very satisfied with everyone we worked with!
The most considerate, and patient people, I have terrible luck usually get extra obstacles to every big event in my life and this mortgage wasn't an exception. Thank you guys for your time and helping me get back on my feet by granting me a loan. I'm extremely grateful.
Very easy and first time-home buyer friendly.
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Everyone on the team was extremely helpful and always updating and checking in with my husband and I.
Trevor and the Team were Awesome!! They kept me. informed of everything that needed to be completed along the way. If there was a new form added, I was notified to keep everything up to date. At the closing (which was moved up 5 days, the adjustments were mad to give me the exact wire information so we could close on time. I highly Recommend Veeteran's United!!
Speed, professional, courteous and very helpful.
Quick, easy, and smooth process, which is just the way I like it. I have no complaints.
My team is the best. Thank you again for getting this done.🙏🏾👍🏾
VU made it simple and easy to buy a house
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I recently purchased my home through Veterans United, and the entire experience was exceptional from start to finish. My loan officer, Shane Martin, was amazing — he guided me through the process, explained exactly what I needed to do to get my credit where it needed to be, and was always quick to answer my calls or messages.Taylor Kelly, my loan coordinator, went above and beyond and was with me every step of the way, making sure everything went smoothly and that I understood each step of the process. I also want to mention Shelby and Taurean — although I didn’t speak with them as often, I’m confident they contributed just as much behind the scenes to make this such a positive experience.I truly appreciate the entire Veterans United team for their professionalism, communication, and support in helping me achieve homeownership. Highly recommend them to any veteran or active service member looking to buy a home!
Working with Veterans United gave me a different perspective of what a lender should be. Professional, caring, great charisma and going above and beyond of doing everything right from the beginning till the end. Let's be honest, in this day and age, you hardly see this type of work ethic in the lending business, where they're all about the money and forget about those important intangibles, which in my book, makes Veterans United one of a kind. I am glad that I did my research and there was a reason why they are rated very high at around 97% of customer satisfaction. They get 100% from me for sure. THANK YOU VETERANS UNITED! You helped achieve a dream come true, becoming a homeowner after years of struggles and renting, I finally put things together and you led me to one of the biggest achievements of my entire life. I will forever be grateful to you.
Everyone who helped me throughout the process, called to check in or give reminders of next steps, really cared about me, and my experience! It's a great thing you do, especially for women and veterans, who just want their forever home! Sean and Randy stick out as top contacts, patient even when I was not! Thank you all, very much!
