The entire team was very helpful and understanding through my first home buying experience! I had a lot of questions and concerns, but they were all very empathetic and walked me through!
Candy and her team were quick to reply and made sure that all questions had thorough responses!
Due to advances in technology, and their dedication to helping others, Veterans United makes it so much easier to buying a home. As the buyer all I had to do is provide the proper documentation, and the team did the rest of the work. I will forever be thankful and grateful for their assistance.
For a process that is 100% electronic; Bobby and his team provided us great customer service every step of the way. Whether it was during office hours or after, if there was a question or concern, they were there!
My loan team consisting of Jeff, Selina, and Jesse are fantastic. They were with me the whole process and answered all my questions. They made this first time home buyer at ease. They also sent me the most thoughtful gift for now being a part of the Veterans United family.
Kelly and the whole team go up and beyond to explain everything so you understand it all. They walk you through everything and very professional. Thank you!!!
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My fellow Veteran - the team at Veteran United is the best of the best when it comes to home financing acquisition. Better than Mum apple pie.
Over and above service from the whole team!!!!! Can't do better than them.
The whole team was both friendly and professional. All questions were answered in a timely manner. Love them all.
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This is my first time working with Abigail and my second time working with Matt. When Matt reaches out to you, it’s not just as a provider/client relationship. He truly cares about what you’re going through in life and adjust it to help you to the best of his ability figure out a way to afford the house that you want to get into. Abigail was always timely in her responses and very easy to contact. She was a very nice individual every time that I communicated with her.I know there’s other options out there, but I will always go back to veterans United as long as Matt is still working there. And now I have a strong second reason to go back with Abigail.
I can't recommend VU more highly! Everyone I dealt with throughout the process was awesome!
Most of the experience was great, however when it came to crunch time to get a clear to close, it seemed as if there were items that were brought up that were either already addressed or at the very least should have been addressed well in advance.Our team lead, Tim Tallis was exceptional.
There are many choices out there for VA Home Loans, however the verdict is clear Veterans United is the leader of the pack. White glove service from start to finish. Process was simple and easy to understand in every stage, deadlines were met days in advance. There is no other lender I can recommend. Veterans United is the best.
The individuals who facilitated my loan acquisition provided exceptional service.
