Everyone on the team was extremely helpful. Very knowledgeable and answered questions quickly. They worked around the clock and worked with my busy schedule. Handled last minute changes smoothly.
Clayton & his team were wonderful! Also thank you for the package sent to my new home. Especially the dog toys & treats. That was very thoughtful. My realtors were present when I opened it & were impressed. Although they have a lender they typically use, they said they will probably now recommend Veterans United now as well.
Veterans United has been the best experience I have had for home buying. It was your team that made our dream of being a homeowner possible. Your team was the most professional, customer oriented, and, most importantly, most caring and experienced that I have ever met. It started with the Lighthouse team and Ms Bobbie Hafford that worked with us for over a year to get our credit up to where it needed to be. She always reached out to us, kept us motivated, and kept us progressing to our goal of being a homebuyer. Once we were qualified my home loan specialist Seth reached out to us within an hour of being qualified and even though he had engagements with his family and it was late he always took the time to answer our calls, kept us informed, and kept our loan and pre approval moving. He motivated his team and even though it was late on a Friday Lucas stepped in and together we were able to be pre approved that same day. Seth Wilmes, Lucas Hassemer, and Morgan Luster always was prompt to return calls and texts and always was kind, informative and dedicated to our loan needs. Without these dedicated and caring professionals my family's dreams of owning our first home may have never came true. Thank you Seth, Bobbie, Lucas, and Morgan. And thank you to the Veterans United Team. My loan officer Seth Wilmes is one in a million. He is caring, professional, exceptionally proficient, ethical, and passionate about his job and exceptional customer service. Always available or quick to respond with my questions and I do believe he was always fully engaged and dedicated his time to me when i had the first time buyer many questions. He took the time to fully answer my spouse and I's questions fully and professionally. I will always refer Seth and his team as well as Veterans United to all of my friends, family, and associates that are starting the home buying or refinancing journey.
Tommy and his team has helped my family and multiple time over the years and I won’t go to anyone else. He is honest and trustworthy. He explains everything in great detail and takes his time with us, which I am very appreciative.
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Overall a very good experience. Would recommend to any veteran looking to finance a home. A+
My whole team was amazing and I would recommend to anyone!
Thank you Veterans United, you helped us get into our dream home. Exceptional customer service, unfortunately a 10 is the highest score we can give. You all went above and beyond. Thank you all! Sincerely, The Cobb family
I absolutely LOVED my experience with veterans united! Erin was such a complete joy to work with and I just can’t stress how wonderful her personality is! Her kind and enthusiastic spirit was so motivating and lifted my spirits for sure. Thank you Erin!!! I was blessed with such an amazing team. ❤️
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Kala Booth was my loan agent. She was excellent. She was on top of everything. She was a great source for movers, insurance, etc. The checklist and to-do list were great tools.
The process has a lot of steps but it's less stressful with Veterans United.
