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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,107 reviews
893 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,107 unfiltered reviews

Starting on Page 368 of 15,271. Return to Page 1

4 out of 5 Stars

Veterans home united was great! The underwriting process it long, but we appreciated all of our team helping us understand what to do and what everything meant to get to closing!

headshot image of Kayla Stiers

Loan Officer: Kayla Stiers

NMLS# 1548073

5 out of 5 Stars

Exceptional team to work with. From our perspective, everything was seamless and our requests were enthusiastically taken care of. We are very fortunate that this team was tasked with our loan.

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
Photo submission from Nathaniel V.

Veterans United has been the best experience I have had for home buying. It was your team that made our dream of being a homeowner possible. Your team was the most professional, customer oriented, and, most importantly, most caring and experienced that I have ever met. It started with the Lighthouse team and Ms Bobbie Hafford that worked with us for over a year to get our credit up to where it needed to be. She always reached out to us, kept us motivated, and kept us progressing to our goal of being a homebuyer. Once we were qualified my home loan specialist Seth reached out to us within an hour of being qualified and even though he had engagements with his family and it was late he always took the time to answer our calls, kept us informed, and kept our loan and pre approval moving. He motivated his team and even though it was late on a Friday Lucas stepped in and together we were able to be pre approved that same day. Seth Wilmes, Lucas Hassemer, and Morgan Luster always was prompt to return calls and texts and always was kind, informative and dedicated to our loan needs. Without these dedicated and caring professionals my family's dreams of owning our first home may have never came true. Thank you Seth, Bobbie, Lucas, and Morgan. And thank you to the Veterans United Team. My loan officer Seth Wilmes is one in a million. He is caring, professional, exceptionally proficient, ethical, and passionate about his job and exceptional customer service. Always available or quick to respond with my questions and I do believe he was always fully engaged and dedicated his time to me when i had the first time buyer many questions. He took the time to fully answer my spouse and I's questions fully and professionally. I will always refer Seth and his team as well as Veterans United to all of my friends, family, and associates that are starting the home buying or refinancing journey.

headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars

She was outstanding and as a team, everyone was awesome!! Great communication skills, knowledgeable and was willing to help. Thank you so much, God bless.🙏🏿

headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars

Very informative

headshot image of Chris Whitchurch

Loan Officer: Chris Whitchurch

NMLS# 2679093

5 out of 5 Stars
headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars

Everyone has done an amazing job and I appreciate how everyone is very friendly!

headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

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5 out of 5 Stars

Nate Rachael and the rest of his team were professional in refinancing my loan I would recommend veterans united to my family friends or anyone looking for refinancing at it’s best

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars

I’ve closed on two houses using Veterans United and I cannot recommend them enough. They take the stress out of the equation and make it seamless from start to finish.

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
Photo submission from James C.

Thank you Veterans United, you helped us get into our dream home. Exceptional customer service, unfortunately a 10 is the highest score we can give. You all went above and beyond. Thank you all! Sincerely, The Cobb family

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars

For the best experience make sure your loan officer is Rachel Gruber!

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars

I have had multiple loans and refinances with your company and they are always great. Bryant is awesome! I have recommended several people to you and I know at least three loans were done. I will continue you recommend you to family and friends.

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars

Exceptional service thay made the entire process painless and straightforward.

headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

4 out of 5 Stars
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

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Experience first-hand why 364,740 homeowners give us a perfect score!

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5 out of 5 Stars

I can’t recommend Veterans United enough. Dalton and his team were absolutely amazing from start to finish. As a first-time homebuyer, the process could have been overwhelming, but they made it incredibly easy and, for the most part, stress-free.Communication was excellent throughout the entire process. Anytime I had questions, they answered quickly and took the time to explain things in detail until I fully understood. They stayed on top of all the paperwork and deadlines, which made a huge difference.The biggest moment that really stood out was when we ran into an insurance issue close to closing. The original insurance company couldn’t provide the proper coverage, but Dalton’s team immediately stepped in and helped me find a new option quickly. While it pushed the closing date back a couple of days, everything worked out for the better because of their support and problem-solving.I would 100% recommend Veterans United and Dalton’s team specifically, to any veteran, especially first-time homebuyers. They made the entire experience smooth, professional, and genuinely positive. I’d give them a 10 out of 10 every time.

headshot image of Dalton Verret

Loan Officer: Dalton Verret

NMLS# 2609978

5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars

The only negative feedback I have is that loan processing officers should coordinate better with Holidays so that Title Companies will be able to process on time and not cause uneccesary delays. Other than that, they did a great job.

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars

Amazing amazing amazing to work with. I felt valued, and the Home Buying experience was phenomenal for me. And that is thanks to the team that supported me this whole way.

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars
Photo submission from Jude L.

The process has a lot of steps but it's less stressful with Veterans United.

headshot image of Karol Hart

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars

Very happy with the process. The website was very easy to use for communication and paperwork transfers. Whole process was stress free for the most part.

headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars

I have owned 5 homes over the years and this loan was by far the quickest and easyest ever.

headshot image of Dan Schwab

Loan Officer: Dan Schwab

NMLS# 2732944

5 out of 5 Stars

My team was amazing, quick response time, and made everything easy going.

headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars

Code and Amy were outstanding. Helping us through the entire process. And our Realtor Crista was fantastic.

headshot image of Amy Haines

Loan Officer: Amy Haines

NMLS# 2172313

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