They are awesome and very helpful!!!
My experience couldn't of been nicer, easier or better. Tyler & Micheal were very good at helping me through all the procedures & paperwork signing (with DocuSign). They went over everything with me every step of the way; I could call, text or email them anytime to ask a question if I had one. They kept me continuously informed of the progress, and always asked me if I had any questions or concerns along the way. Couldn't of went smoother
Veterans United was the perfect fit for us! They have a top-notch team that helped us along every step of the home buying process. Ryan, the loan officer was absolutely awesome. He answered all of the questions we had and never left us in the dark. He was always friendly and courteous and took the time to keep us posted on the process. The underwriters (who we never directly talked to) were fast and very efficient. I can't really believe how fast everything really went. Tammy our real estate agent, went above and beyond for us. It took us months to find the perfect house, and she stood by us the entire time. She was always a call or text away. She listened to all our wants and needs and never pushed us in any direction we didn't want to go. First American Title company was fully prepared the day of closing and the staff there was also very friendly and courteous. Overall this experience was flawless. We give them two thumbs up, an A++++ rating, and we would highly recommend Veterans United for all your one-stop shop home buying needs!
Veterans United was amazing to work with and they guided me through the process the entire way while checking in with me often. Overall wonderful experience working with them and would recommend them to anyone!
A little bumpy to start, but after clarification everything went smoothly!
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Very professional team. Kept us updated every step of the process. Application is also very easy to use. Will use again on next purchase.
Veterans United is most definitely a fantastic company to work with when you are securing a loan to buy a house. They are with you every step of the way and will make sure that you are comfortable throughout the entire process. The ultimate group of professionals.
My loan has already been sold off, also my loan was changed during the process further delaying the closing. Apparently these people had no idea what they were doing.
Response from Veterans United
Hi Brandon,
I’m sorry to hear your loan process felt disorganized and that changes caused extra delays. I can see how that would be frustrating, especially on top of your loan being sold after closing. Even when a different company takes over the servicing, you’re still part of the Veterans United family, and I don’t want you to feel unsupported. If you’d like to talk more about what happened, our Client Advocate team is here for you at ClientAdvocate@vu.com or 1-800-212-5200.
Overall a very stress free experience. Everything was explained very well and all questions answered in a timely manner.
Veterans United made my home buying process flawless and easy. They took so much stress out of my hands and did their jobs flawlessly while keeping me updated every step of the way.
Cal was great to work with. Very friendly and explained everything every step of the way. Overall VU was a pleasure to work with and would definitely do it again.
Veterans United were phenomenal. They walked us through each step and ensured everything was taking care of to our liking. I would 100% use them again.
these people are the best
Great people work with and highly professional.
Veterans United is a great start for veterans looking to buy a home. Straight forward and the guidance through the process is awesome.
Very responsible and responsive team.
Great communication all around the board! My first time buying a home and I came out with 10x fold more knowledge than going in, thanks to Alan. It was a difficult process but with VU helped make it as smooth as possible.
Megan was so efficient and quick with our process! She kept us informed the entire time!
