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Page 369 of Unfiltered Reviews from Our Homeowners:

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5 / 5
Would Recommend

As a veteran I always felt special, which has not always been my experience. I felt everyone appreciated my service and made the whole overwhelming process very doable.
Thanks Veterans United!

5 / 5
Would Recommend
5 / 5
Would Recommend

My family and I recommend the veterans United home loan to everyone that is looking for a home because they are so well knowledgable of the ins and outs of the loan process and they make sure you are updated through out the whole process. Everyone there makes tou feel as if you have know them forever.

4.5 / 5
Would Recommend
5 / 5
Would Recommend

Opening your private life for inspection is harrowing at best, especially when you are putting it all on the line for a stranger to judge whether you are a good risk. You cringe at every little eventuality or financial mistake of your life from big unplanned expenses down to bouncing a check in college for baloney and Skittles a hundred years ago. Our team at VU always made it clear they were working for us and with us to get our loan. They were warm, knowledgeable, and available with no judgment and plenty of solutions. An overall pleasant experience for what is usually an exhausting process. Our VU team was generous with the tokens and thanks for my military service and proved it by putting my family in the best position to find a great house.

5 / 5
Would Recommend

It was such an easy process and they made me feel important. As well as a valued veteran. They are great to work with.

5 / 5
Would Recommend

Working with Nate and Tyler was refreshing, they always responded quickly to my questions and worked very hard to solve problems and make the whole process a good experience.

4.5 / 5
Would Recommend
5 / 5
Would Recommend

Aaron Madrid rocks! He was professional and courteous throughout the complete process. Underwriting took a little longer than expected,we ran into a holiday weekend so closing was delayed. Knowing that I was packed and ready to move, Aaron offered to put us into a hotel and kept me updated until the very end. My family and I are ecstatic about our new home! Much love to Veterans United🙂

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5 / 5
Would Recommend

Very simple process, great communication, quick response

5 / 5
Would Recommend

Before my wife found Veterans United, we've gone through 2 different lenders. The first one Bay Equity had our loan approved already with an interest rate of over 4.125% and an estimate of about 15,000 closing cost. The second one was NFCU which did not have a very good customer service and later disapproved our loan. Veterans United came along and gave us an initial interest rate of 3.75% and lowered it to 3.375 towards the end and out of pocket cash amount of $1,744. A far cry from 15,000 out of pocket with Bay Equity lenders. I'm so glad we found Veterans United.

5 / 5
Would Recommend
5 / 5
Would Recommend

Going into this loan process, I was not sure about using a national lender. Veterans United easily met and exceeded my expectations. They were professional, friendly, and answered any question I had, quickly and efficiently. I would highly recommend Mason, Nathan and the entire team. Thanks gang!

5 / 5
Would Recommend

Kim Duncan was awesome to work with. She always kept us informed and made everything seem so easy for us.

5 / 5
Would Recommend

I researched many VA approved lenders before deciding to choose Veterans United as my Loan Specialists. My Loan Specialist (Rachel Bruce) and her team provided me the professional and dedicated service which I expected. They were very quick to resolve any questions which I may have had and I would highly recommend Veteran's United for service members who are looking to purchase a home.

5 / 5
Would Recommend

My family and I would like to thank Veteran's United, and particular Nick and Robert, for all of their assistance in getting through the whole loan process - our first one!

Looking forward to our SECOND home purchase ;)

3.5 / 5
Would Recommend
5 / 5
Would Recommend

If I had to do it all over again I would request Lee and Josie. Josie walked me threw a lot of things during the process. An when Josie was way to busy because I know that I was not the only one she was helping. Lee help me understand and educated me as well. They had pear me up with Jonathan Robinson the realtor, he is so awesome he work with me each and every weekend. Thank You So Much for all your education and patients with me. You guys are the Best.

4.5 / 5
Would Recommend
5 / 5
Would Recommend

A great team! Compitent, caring and professional.

5 / 5
Would Recommend

Veteran's United understands the VA's underwriting criteria and will help you easily navigate the home buying process.

5 / 5
Would Recommend
5 / 5
Would Recommend
5 / 5
Would Recommend
4.5 / 5
Would Recommend
5 / 5
Would Recommend

My experience with VU leads me to provide them with an utterly exemplary review. Bill Bales, Loan Specialist, Terra Carlson, Transaction Coordinator, and my real estate agents Jerry & Judy Ryan, were each open, communicated well and frequently, provided solid advice and guidance, and were truly helpful at each step. Their sincerity, honestly, directness, and kindness made the process a pleasure. I never felt even a hint of pressure to choose one direction over another during the process; they provided me with the full facts at every turn, provided good counsel and advice, explained their reasoning behind their guidance, and then turned the decisions over to me. They respectfully followed up on my decisions with clear action and well-executed plans. I strongly recommend them as a solid partner in purchasing a home!

5 / 5
Would Recommend

Veterans United gave me the opportunity to see how well a team of professionals can work together to get the job done when it came to financing our new home.

Every person I had the pleasure of communicating with whether by phone or e-mail always treated me with kindness and never once gave me the impression that they were too busy to take the time to answer any questions I might have. If the specific person was unable to take my call, it was easy to leave a message and they always called back promptly. When I received calls from any Veterans United team member, they always, first asked if it was a good time for me to take the call.

This experience with Veterans United was the very best I have ever had with any home mortgage company. We found our new home through the realtor they recommended, we made the offer with the preapproval letter from Veterans United, an estimated closing date was set, and they worked hard to see that we were sitting at the closing perfectly on time without any delay

I highly recommend Veterans United to all my fellow veterans and their families wishing to make use of their home buying or refinancing veterans benefit.

Jerry A. Hill .

3 / 5
Would Recommend
5 / 5
Would Recommend

Overall a good experience, it really helped me out and I appreciate the offer to get the VA loan origination fee refunded after my disability app goes through.
I appreciate the help and guidance and everyone I encountered was professional and on the ball.

thanks!

5 / 5
Would Recommend

See all 66,715 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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