The process was easy and seamless! They all answered my questions and took care of everything! Highly recommend!
I always had great coverage with Veterans United, but my agent said she could not get a call back or when she needed something.Morgan Armstrong was my Loan Coordinator, and she did a great job and responsive to me.
I enjoyed it. Takes me back to basic training - tell you what to do, do it, get results.
My team was patient with me on finding a home. But when I did they did everything to help make the process smooth and easy.
This was our third home and forth loan with Veterans United and we have had the best experience with them. We definitely recommend VU to all our friends.
Just like everything else VA associated, Veterans United is just as incompetent. I would have much rather gotten a conventional loan and avoided contact with my “loan team”.I do not want further contact from Veterans United for any reason moving forward.
Response from Veterans United
Hi Arthur,
I’m really sorry to hear that your experience left you feeling this way. That’s the opposite of what we hope for anyone who works with us — especially someone who served.
I hear you loud and clear on not wanting further contact, and we’ll absolutely respect that. If you ever change your mind or decide you’d like to talk through anything, our Client Advocate team is here to listen. You can always reach us at 1-800-212-5200 or ClientAdvocate@vu.com — but only if and when you’re ready.
Our entire team was wonderful from start to finish! We were especially impressed with the communication and attention to detail that Samantha showed. I never had to wonder if someone was working for our family or approaching our situation, and all the unique challenges it presented. Thank you all!
This was a fun experience it was only stressful because I have a 2 year old and I’m sad I couldn’t leave a review specifically for Anna. My goodness that woman was amazing as well. Oh she’s the loan coordinator.
The entire team at Veteran United was in my corner from start to finish. Helpful friendly and patient. The home buying experience was like "Mr. Toad's Wild Ride" but the team at Veteran United kept me grounded and walked me thru everything. I would recommend them to any buyer!
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I would 10/10 recommend for anyone to use VA homes united and would use them again myself if I needed. They made the buying process as smooth as possible even giving the unique situation I had.
Incredible group. They walk you through everything. MY PEOPLE!
The process was fast and the experience was better with Veterans United since I was coming from a process with a lender who never gave me detailed information like my Veterans United loan officer did. 100% recommended.
