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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

426,704

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 426,704 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Overall, it was a long process but Yoel guided me through every step of the way. Thanks Yoel!

headshot image of Yoel Stefanos

Loan Officer: Yoel Stefanos

NMLS# 2094709

3.5 out of 5 Stars
Would Recommend

Professional and more than helpful .

headshot image of Jessie Bailey

Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars
Would Recommend
headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars
Would Recommend

GREAT PEOPLE POOR PLATFORM

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
Would Recommend

The communication through the entire process was amazing. Kept me informed and up to date on everything.

headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend
Photo submission from Geraldine H.

The process was very easy. In 45 days I had my house.

headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

I recently had the pleasure of working with Bill Music and his exceptional VA Loan Team, and I can confidently say that the experience was nothing short of outstanding. From the very first interaction, it was clear that Bill and his team are not just knowledgeable but genuinely passionate about helping veterans navigate the complexities of securing a VA Loan.Bill's expertise in the VA Loans is unparalleled. He took the time to explain every step of the process, ensuring that I felt informed and comfortable. His team provided tailored advice that addressed my specific financial situation, which made a world of difference. They were always available to answer any questions I had, no matter how small, and their responsiveness was very impressive.To me what truly sets Bill and his team apart is their commitment to personalized service. I never felt like just another client; They made me feel valued and respected throughout the entire process. Bill took the time to understand my goals and worked diligently to help me achieve them. His attention to detail and willingness to go the extra mile was evident at every turn.Bill's team made this whole transaction incredibly smooth and efficient. They guided me through the necessary paperwork and documentation, ensuring that everything was completed accurately and on time. I was kept informed at every stage of this process and I truly appreciated their proactiveness communication.Thanks to Bill and his team, I secured a fantastic VA Loan that exceeded my expectations. The terms were favorable, and I was able to purchase my 3rd home without any stress and anxiety that often accompanies such a significant financial decision. The satisfaction I felt upon closing was a testament to the hard work and dedication of the entire team.If your a veteran looking for a reliable, knowledgeable, and dedicated team to assist you with a VA Loan, look no further than Bill Musick and his VA Loan Team. Their professionalism, expertise, and commitment to their clients are truly commendable. I highly recommend them.Thank You Bill and team, for making my home-buying experience a positive and memorable one!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

The portal was great to provide me step by step on the whole process I had a great team and always made sure to see that I was comfortable

headshot image of Dalton Verret

Loan Officer: Dalton Verret

NMLS# 2609978

5 out of 5 Stars
Would Recommend
headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

5 out of 5 Stars
Would Recommend

At the start of this process I was nervous of ALL the things that had to be done with buying a house. Right away after meeting the team that would be handling this and assisting I knew I was in good hands. We couldn’t believe how easy they all made this process. Before we knew it we have the most beautiful historic home for a newly blended family! Literally the entire team was fantastic in every way! Huge thank you from the Kuiken family!

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

The great communication between all parties was excellent making the process; smooth, easy and fast. I am very satisfied with the overall experience. The little gift box was a very nice detail and much appreciated. Thank you Veterans United for your amazing customer service.

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend
headshot image of Misty Ransdell

Loan Officer: Misty Ransdell

NMLS# 2447921

5 out of 5 Stars
Would Recommend
headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
Would Recommend

I highly recommend Veterans United to any veteran looking to buy a home. As a first time home buyer, this process can be scared and intimidating but Veterans united made this experience literally the best! They are always there right by your side and walking you through every decision and question you may have. Highly recommended and will definitely keep using them!

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend

Veterans United was outstanding during my loan process. Their staff worked as a team, keeping me updated on each step along the way. They made the process very easy from application to closing. Now I am in my new home with gratitude to all the members of my team. They were there for me!

headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend
Photo submission from Jeffrey G.

You can't go wrong with Veterans United Home Loans! They made my application to closing process a breeze. Their thoroughness in research, took care of a title issue that could have become a problem in the future! Great thanks for all their support!

headshot image of Zach Gunter

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend

Ben and his team work exceptionally hard to make sure the customer is always satisfied and stop at nothing to ensure outstanding customer service is achieved

headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars
Would Recommend

2nd home I purchased with Leanna and team as always they make buying home very easy and streamlined

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend

I have been so scared to become a home owner, but Veterans United made my dream come true, and did it so quickly. This is my first home, and I look forward to working with them for my next. They were all so great.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend

Veterans United and their whole team was just amazing. Help me buy my wife’s dream house and quick and efficient and always made use feel special and that we mattered. 100 out of 10 I wouldn’t want to go through any other company ever again everyone was just so amazing.

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

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5 out of 5 Stars
Would Recommend

This was a very very smooth transaction we have been married 58 yrs, had 6 homes and this was the first time we went with Veterans United, sure wish we'd would have used them before
God Bless Derek, Justin, and the whole team
We couldn't have did this without all of you!
Sincerely,
Robin & Sandy Rolland

headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

5 out of 5 Stars
Would Recommend

Great home loan agency to get a VA home loan from!
Their services and staff are great.
Great experience!

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
Photo submission from Lauren S.

Nick Holman and his entire team constantly went above and beyond for us! We had a very short closing period (that included three major holidays) and our closing was on time and super fast! Nick also attended our closing to help with any questions and to expedite the entire experience. The entire team was always on the same page, fast with responses to questions, and always so kind and helpful (even with our silly questions). They were always just a call, text, or email away. The software to upload all of our documents was also super user friendly and made it so easy on us to have everything turned in fast! Extremely satisfied and can't even begin to describe our gratitude. Thank you so much!

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

4.5 out of 5 Stars
Would Recommend
headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend

I'm a rideshare driver and never thought I could qualify for a mortgage. Other lenders in the past said getting a mortgage was impossible for a gig worker. Then I heard about Veteran United and 2 months later I'm writing this review from my new home. Words cannot describe what the wonderful people at Veteran's United did for me.

headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

More Reviews

See all 426,704 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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