Very professional with great communication skills. Everyone on the team was personable and resourceful every step of the way!
I want to start off by thanking the gentleman who been helping me since the beginning of my journey. They guide me step by step and helped me over come every obstacle there is. But the highlight of their dedication to help me was when I was not showing on my jobs system which made it seem that I was not working there but I was. They communicated with their team and my work managers to make sure that it is confirmed that I was working. I have a few friends who were in the service who I recommend Veterans United and the all the team that helped me in my journey. Thank you
The service was absolutely seemless
The team was great to work with!!!
Quick, easy, and smooth process, which is just the way I like it. I have no complaints.
I initially started my loan process with Veterans United Home Loans but made the mistake of switching to Navy Federal Credit Union halfway through because they offered a lower rate I could lock in—huge mistake.
My closing was delayed twice, and just two days before the third scheduled closing, I was STILL being asked for documents I had already submitted multiple times. At that point, it was clear the process was completely disorganized and another delay was inevitable.
I withdrew my application immediately and went back to Veterans United—and that decision saved my entire homebuying process. Mr. Shawn Hall and Mr. Anthony Perrigo took over and had me clear to close in just ONE WEEK, with an even better interest rate.
The difference was night and day. Veterans United was efficient, responsive, and professional from start to finish—everything NFCU was not during my experience.
If you value your time, sanity, and closing date, skip NFCU and go straight to Veterans United.
Shawn Hall and Anthony Perrigo are outstanding. I can’t thank them enough—10 stars all the way.
Such an easy process, they were with us every step of the way. I highly recommend..
Taylor and Kayla were extremely helpful and informative throughout the entire process.
other than a minor gaff by who knows whom everything went smoothly
They streamed line a painful process, and helped the entire way through. I will recommend them to anyone and use them in the future.
Working with Veterans United gave me a different perspective of what a lender should be. Professional, caring, great charisma and going above and beyond of doing everything right from the beginning till the end. Let's be honest, in this day and age, you hardly see this type of work ethic in the lending business, where they're all about the money and forget about those important intangibles, which in my book, makes Veterans United one of a kind. I am glad that I did my research and there was a reason why they are rated very high at around 97% of customer satisfaction. They get 100% from me for sure. THANK YOU VETERANS UNITED! You helped achieve a dream come true, becoming a homeowner after years of struggles and renting, I finally put things together and you led me to one of the biggest achievements of my entire life. I will forever be grateful to you.
It was a pleasure to work with Tommy Purk and his team. They made everything along the way easy and interactive process. Any time I had concerns or questions they responded in a timely and punctual manner. I would recommend veterans united to family, friends, and any veteran looking into home ownership.
I was very pleased with the service I received from my loan officer, Tim Spears. He was very professional and timely with his communications. When I had questions, he clarified with a phone call.
Good, however, I don’t know who I make my payments to or my account number!
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Bill and his team went well above and beyond. The whole process went far smoother than I expected.
Outstanding!
Didn't have any problems that they didn't help me with or any unanswered questions.
My officers were. Katie Smith and Gray Grimm and they helped us through everything. The app made everything so much easier and they explained everything and answered quickly all of our concerns.
OUTSTANDING OUTSTANDING TEAM!!!!!!!
I went though the entire home loan/buying process while deployed overseas and Veterans United made it such an easy and pain free process. I was thoroughly impressed and happy.
Was a patient process and streamlined information
