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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
478,684 reviews
648 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 478,684 unfiltered reviews

Starting on Page 371 of 15,957. Return to Page 1

5 out of 5 Stars

Outstanding service explains home mortgage interest rates and points in terms we could understand correlated world events, inflation, and the FED to where we could make an informed decision. Definitely will recommend Ms. Beascock team to other USSPACECOM
personnel who are transitioning from Colorado Springs CO to Huntsville AL

headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

5 out of 5 Stars
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
headshot image of Jessica Galvan

Loan Officer : Jessica Galvan

NMLS# 2268425

5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

4.5 out of 5 Stars
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
Photo submission from Ryan P.

I would highly recommend this to any veteran.

headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars

Got to have the team I had. Not sure how many people work here but the team that helped me should train the rest.

headshot image of Robert Mathews

Loan Officer: Robert Mathews

NMLS# 2741054

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

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5 out of 5 Stars

I enjoyed working with Dustin and his team. They were very nice, professional, and easy to work with. They made the entire process a pleasure, and I truly appreciated the patience they had with me throughout. I would highly recommend them to anyone looking for a smooth and positive home-buying experience.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

4.5 out of 5 Stars

Only issue was someone ordered the appraisal late & caused a delayed closing. It all shook out Ok though.

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
headshot image of TaTianna Thomas

Loan Officer: TaTianna Thomas

NMLS# 2111142

5 out of 5 Stars

Excellent service Jodi, Sam, Madeline and Thomas. Even my realtor was impressed by Veterans United!

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Photo submission from Mathias O.

Whether you are ready for a mortgage or not Veterans United can help you. I worked with them for a year prior to becoming pre-approved with their Lighthouse division. Over there Kindra B. was a God scent. Her and I probably sent over 125 emails back and forth if not more getting my credit ready to buy my first home. Kindra was my first experience with Veterans United and a great one at that. I can't thank her enough. She knew all the nuances to improving your score and to achieve the maximum amount of points. Thank you Veterans United for helping me to buy the first home for my family.

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars

VIRTUALLY FLAWLESS PROCESS, SERVICE AND CLOSING VERY MUCH APPRECIATED!

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

4.5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars

Tyler was very responsive and addressed all my mortgage questions. He helped me get a solid rate.

headshot image of Tyler Lentz

Loan Officer: Tyler Lentz

NMLS# 2426262

5 out of 5 Stars
headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

4.5 out of 5 Stars

I am my own reason for deciding on a 9 versus a 10. Because of my ineptitude for using my smartphone and doing things technically, it was harder for me than I'm sure it would be for most people. Therefore, my only suggestion is that in that there are things like MS-DOS for dummies, etc perhaps your format can be Veterans United for dummies, LOL. That said, I would highly recommend Veterans United for anybody wanting to move their VA loan or to initiate a new one.

headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

5 out of 5 Stars

Every single person on my team made a lasting impression. I’m am extremely grateful and thankful for their support for me and my family.

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

1 out of 5 Stars

Poor communication internally led to delayed closing. Not all options were communicated to us as buyers. Very disappointing experience

Response from Veterans United

Hi Hunter

I'm sorry your experience left you feeling disappointed. Buying a home comes with enough moving pieces, and you should be able to count on clear communication throughout the process. I can understand how frustrating it would be to experience delays and feel like you didn't have all the information you needed to make informed decisions.

If you're open to sharing more, I'd appreciate the opportunity to learn more about what happened. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars

Tansee and Sean were fantastic

headshot image of Tansee McReynolds

Loan Officer: Tansee McReynolds

NMLS# 2736687

5 out of 5 Stars
Photo submission from Zackery S.

Veterans United was an absolute pleasure to work with. They made sure everything was in order and that I was well taken care of throughout the entire process. I would recommend their services to all of veteran friends.

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars

Seth kept all the details straight forward and kept us updated with all information . The application process was very quick and easy as well as the closing.

headshot image of Seth Baskett

Loan Officer: Seth Baskett

NMLS# 2605432

5 out of 5 Stars

Robert made my home refinance process smooth and stress-free from start to finish. He was knowledgeable, professional, and always available to answer my questions. He kept me informed throughout the entire process and worked hard to make sure everything stayed on track. I truly appreciated his honesty, communication, and dedication to helping me get the best outcome. I highly recommend Robert to anyone looking for someone dependable and easy to work with during a home refinance. Thanks again for all your help!

headshot image of Robert Weide

Loan Officer : Robert Weide

NMLS# 1291976

5 out of 5 Stars
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
headshot image of Chris Hodge

Loan Officer: Chris Hodge

NMLS# 2740719

5 out of 5 Stars

Very good guy to work with. Initially I was a little peeved at his methods but they were what was needed for this move. In the end I appreciated his operations.

headshot image of Matthew Brillhart

Loan Officer: Matthew Brillhart

NMLS# 2770542

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