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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

347,432

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 347,432 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Would Recommend

I am so glad that I reached out to Veterans United for a VA loan because it was an exceptional experience. I have never had anyone work on my behalf the they did and it was so easy every step along the way. Every veteran should hear about the Veterans United team and how easy it is to work with them.

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend

The entire VU team was just above and beyond. We will never use another lender if we need one in the future and will always recommend them to others! Responsive, hardworking, dedicated, the list goes on! Everyone on our loan team also took the time to know us and our family. Once they found out we were expecting a baby soon they didn’t forget, and it means a lot for a company to care about your personal situation and not just treat you as another number! They even sent us adorable gifts for our daughter and future son! Thank you so much Alex, Cassie, Chad, and the rest of the team!

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend

For what can be a terrible experience this was wonderful! The online communication system is fantastic! You get the to do list, you do it, things are checked off and you move on. If you have a question call or email and the answer is back to you ASAP! I felt the whole process was was clean and easy. I Thank the team for a great experience!

Loan Officer: Cory Peebles

NMLS# 2158088

5 out of 5 Stars
Would Recommend
Photo submission from Kevin H.

Our VU team was awesome- beyond the outstanding rating of 10. Rob Dycus and Erin Craig were both quick to respond to our questions and kept us informed regarding the loan process and on what was needed during each step along the way. Rob especially exceeded our expectations. He was extremely knowledgeable and easy to work with.

Loan Officer: Rob Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend

Loan Officer: Neil Schanbusch

NMLS# 2042079

5 out of 5 Stars
Would Recommend

Loan Officer: Jessica Pratt

NMLS# 1450320

5 out of 5 Stars
Would Recommend

Loan Officer: Rett Thompson

NMLS# 1747762

4 out of 5 Stars
Would Recommend

Loan Officer: Laura Shackelford

NMLS# 646312

3.5 out of 5 Stars
Would Recommend

Very bad experience with my loan officer. I'd definitely use Veterans United again but I will request a different loan officer. She made it difficult and was purposefully trying to keep me from closing. But we closed so I owe God the glory. Amen.

Loan Officer: Kristin Riney

NMLS# 1402291

5 out of 5 Stars
Chris B. is Through the Roof!

This was my third time with Veterans United and it was great yet again. They don't leave you in the dark on anything!

Loan Officer: Joe Peterson

NMLS# 1275877

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5 out of 5 Stars
Would Recommend

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Alexander

NMLS# 1961964

5 out of 5 Stars
Would Recommend

I couldn’t have asked for a better team. Especially Andrew when he called me at 11 at night to put my mind at ease about my mortgage price.

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Would Recommend
Photo submission from Jose T.

Kelly Foote and her team did an excellent job. Things were done quick and we were treated like family. Everything was explained clearly and they helped us feel at ease through this process.

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend

I highly recommend Veterans United! My loan officer and concierge were always available for any questions I had and behind the scenes they made sure the loan went through smoothly and quickly. Thanks again!

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

Loan Officer: Sam Brown

NMLS# 1601606

4 out of 5 Stars
Would Recommend

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend

Great service from everyone! I really felt involved in the home buying process and all my questions were answered quickly. I’m Bert thankful for the VA teams help.

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Loan Officer: Nyk Farris

NMLS# 1627933

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5 out of 5 Stars
Would Recommend

We are very happy of the whole teams effort. Thank you!!!

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend
Photo submission from Amy R.

Easiest process I have ever been a part of. With this being one of the biggest decision, I was nervous about the whole process. Everything went so smoothly, I was impressed with everyone that I worked with at VHL.

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Heifner

NMLS# 2070290

4 out of 5 Stars
Would Recommend

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend

Christopher Robins is one of the best at what he does!! The United Veterans are very professional at what they do!! Everyone from Loan Officer (Christopher Robins) to Loan Coordinator ( Taylor Kelly) and concierge (Kelly Marr) Hey!!! Even the Realtor (Kevin Crossan) are now part of my family!!! I Thank every single one of you!!! Thank you for your patience!! I will always remember this FIRST TIME HOME BUYING EXPERIENCE WITH UNITED VETERANS!!! I WILL ALWAYS RECOMMEND YOU FIRST AND ONLY YOU!!!! THANKS AGAIN!!

Loan Officer: Christopher Robinson

NMLS# 1374325

More Reviews

See all 347,432 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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