Veterans United gave me the opportunity to see how well a team of professionals can work together to get the job done when it came to financing our new home.
Every person I had the pleasure of communicating with whether by phone or e-mail always treated me with kindness and never once gave me the impression that they were too busy to take the time to answer any questions I might have. If the specific person was unable to take my call, it was easy to leave a message and they always called back promptly. When I received calls from any Veterans United team member, they always, first asked if it was a good time for me to take the call.
This experience with Veterans United was the very best I have ever had with any home mortgage company. We found our new home through the realtor they recommended, we made the offer with the preapproval letter from Veterans United, an estimated closing date was set, and they worked hard to see that we were sitting at the closing perfectly on time without any delay
I highly recommend Veterans United to all my fellow veterans and their families wishing to make use of their home buying or refinancing veterans benefit.
Jerry A. Hill .
Overall a good experience, it really helped me out and I appreciate the offer to get the VA loan origination fee refunded after my disability app goes through.
I appreciate the help and guidance and everyone I encountered was professional and on the ball.
Everyone, especially, Chad Bowman, made this process a good experience. I'm thankful they answered our questions and helped us move into a house. This is the first house I've purchased after leaving active duty in the Army. It's good to be home.
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Veterans United provided us with both a loan specialist and a Real Estate Agent that made the entire process of buying our first home a quick and enjoyable experience! The team Veterans United provided us were wonderful and knew what they were doing and only had our best interests in mind! I felt confident during the entire process that we would be purchasing a home that would suit our needs, while being within our budget, and any hiccups along the way would be addressed immediately. I have heard that buying a house is one of the most stressful life events a person can go through, but after buying my first house through Veterans United, I feel like the hardest part was waiting to move in. Thank you Aaron and Michelle for making our experience so positive!
I had a VA loan in 1975 and wasn't sure the experience I'd have all these years later. Thanks much and glad you work with the VA.
My VU experience was efficient, effective and above all -- incredibly pleasant.
This process was surprisingly easy. They supported me every step of the way.
Veterans United works with families to ensure the best rates. When other loan companies may drop cases due to subordination approval, Veteran United worked with us over 6 months to get the subordination approved. They truly care about families.
Four years ago we contacted Veterans United to refinance our home. The experience was so smooth and the loan specialist, Chris Hill, so outstanding that we contacted them again this year to refinance again.
The process was a little different with more computer based interaction. We were always updated along the way and had access to both Tony Meis and Candy McGowan by email or telephone whenever we felt the need.
We are very appreciative of how well they took care of us.
Alex and team ( Dylan and Sheila) were very helpful and on top of everything!
all questions were answered, the process was smooth.
I can't say enough about Josie what a wonderful experience she made our home buying. She was there every step for us. If all your people are like her and treat your customers as she treated us you would have great company. Shane a great man explained all to us worked with us treated us great then handed us of to the capable hands of Josie (I no it sounds silly) but for buying a home for the first time she really made the experience wonderful and easy.
I advise before starting the loan, make sure everything agreed to is what actually takes place.
All things were explained fully, they were always available to answer any questions or concerns.