Veterans United is a company that helps a lot of veterans. They will assist you in any way possible. When I first met my agent Zach D. I didn’t know what to expect , however , he was very friendly and supportive. Before I knew it , he had gotten an approved and assisted me with an agent , however , he and his assistant was very helpful throughout the whole process and offered permanent assistance. You can’t expect more. Thank you Zach and your whole team !!!!! God Bless !!!!!
I can’t thank you enough for the support during my home search and the flexibility in adjusting the amounts when needed. As a first-time buyer, I had so much to learn, but the patience and guidance I received from the team were incredible. Ms. Candy was always ready with answers and advice, making the process much easier!
I would recommend Veterans United to anyone wanting to purchase a home with a VA loan. They are the best for a reason. I thought it wasn't going to happen for me and my family. Veterans United worked hard to make sure my family got the home we wanted.
This has been the most pleasant and worry free process. Mrs. Stephens was super helpful.
Whether you are a veteran or civilian, young or old, you will want Veterans United to be your united front to guide you forward and into the home that is waiting for you!!!
Respectfully,
Wade Farlowe
Easy and simple process
Veterans United is truly for veterans. They take their job seriously and they care. I will tell the world Veterans United cares and they love their job!
Thank you VU and Drew Tillman and his team for the amazing work they did. Signed and closed with no stress. Well they helped me not to stress out during the process by great communication and reassurance.
Thank you guys
everything was great could not ask for a better team
The market was timed incorrectly and I ended up with a 6.75% interest rate when it was 6.25 - 6.50% for weeks leading up to the close. I wished it would’ve been locked in during that time.
Response from Veterans United
Hi Jeffery,
I’m sorry to hear you’re feeling frustrated about the timing of your interest rate lock. I completely understand how disappointing it must be to see rates fluctuate and feel like the opportunity to secure a lower rate was missed.
Locking in a rate can be one of the most challenging parts of the homebuying process, especially in a market that’s constantly shifting. That said, I truly appreciate you sharing your thoughts with us. Feedback like this helps us understand how we can better communicate with our borrowers during such important milestones.
If you’d like to talk more about your experience or have any lingering questions, I’d encourage you to reach out to our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com. We’re here to help and would love the chance to learn more.
Thank you for allowing us to help with your homebuying journey, and I hope you’re enjoying your new home.
The whole VU team was amazing from the very beginning. I was petrified of purchasing my first home on my own, but they made it so easy and were there throughout every step. From the amazing communication, to their fast response, to the willingness and availability to answer any questions I had, I could not have been happier with them and the outcome of the purchase. Thank you so much for helping make my dream of being a homeowner come through!
Thanks for helping. A home fell through in May. This transaction was pretty smooth.
GREAT TEAM!!! A weird thing --- I kept getting other realtors from Veterans calling when I was already working with Matt Jimmerson. Odd.
Our loan officer Josh Hughes was outstanding. He made sure he walked us through the process and gave us options just in case something couldn’t work out, he kept us informed throughout the process and most importantly he was upfront with us no matter what. It took us under 30 days from start to finish. Also a big thank you to Adam and the rest of the underwriting team for an excellent job..
Ready to see for yourself?
Experience first-hand why 333,410 homeowners give us a perfect score!
The only negative was the utilities. The portal said our electric was through one company but when we called, they didn't service us. Spent a lot of time calling around trying to figure that out. Had trouble finding internet provider too. But otherwise excellent experience!
Will was awesome, Tyler was lame!
It's hard for me to not come to tears when writing how I feel about my experience with Veterans United and their partners. About 15 feet away my daughter is sleeping soundly in her new room. The joy on her face since I was handed the keys to our new home has given me a relief I have not had in years. It's been a hard road from when I left the Army with severe PTSD and physical injuries. I never could have imagined this experience turning out as great as it has. Veterans United didn't just help me put a roof over our head. They made me feel proud of my service, empathized with my mistakes and recognized how much hard work I have put in to provide a better life for my daughter. If you have doubts, like I did in the beginning, make a phone call. They will let you know exactly where you stand and exactly what you will have to do to achieve home ownership. They never once made me feel less than because of my mistakes. They only provided solutions on how to resolve them. I will wrap this up in saying, if you choose Veterans United you will not be disappointed. If you want to be treated with the respect you earned serving in the military, you will find it at Veterans United. Highly recommended, especially for those of you like me, who have been working hard to reverse damage from past mistakes.
I give a thumbs up to my team and all the others that help me GOD Bless you all
