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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

382,104

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

From the first conversation to closing no one can top, the Veterans United team. Very proactive, quick to respond and extremely helpful. I Highly recommend Veterans United!!!

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Every one was so very helpful that I worked with. A big thank you to Julie and Eric for making this home buying process as simple as possible!!

headshot image of Eric Whipple

Loan Officer: Eric Whipple

NMLS# 1955172

5 out of 5 Stars
Would Recommend

The process was smooth with my team by my side the entire process!Would recommend anyone to them!

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Best underwriting loan application experience. Quick, easy and the online application makes everything easy to keep track of

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend
headshot image of Nick Johnson

Loan Officer: Nick Johnson

NMLS# 2086150

5 out of 5 Stars
Would Recommend
Photo submission from William G.

If you are considering buying a home using a VA Loan then give Veterans United a call. They walked us through every step and ensured that we knew what was expected all along the way. I am extremely pleased and grateful to the team members at Veterans United for assisting us in getting our new home. The communication from and with team members was superb, and the ability to provide needed documents directly to our file through the portal was very efficient. We did not experience any of the nightmare scenarios so many other people have expressed with other lenders. Thank you to Veterans United and their entire staff.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend
headshot image of Adam Nelson

Loan Officer: Adam Nelson

NMLS# 896939

4.5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

4 out of 5 Stars
Would Recommend

The asset verification clerk was a nightmare to work with. Although we had assets enough to pay cash for the house she refused to consider any assets not in a checking account. We had assets in three different banks in checking, savings, and CDs. As a result we had to cash in a $110000.00 CD and deposit to our checking account to satisfy her. That costs us $2,000.00 in early withdrawal penalties. We were fluid with the cost associated for the down payment with other savings and checking accounts but savings accounts could not be considered according to her. Seems like your underwriting prep could use some asset management schooling. That was a black eye in an otherwise good experience.

headshot image of Zach Huckabey

Loan Officer: Zach Huckabey

NMLS# 2026797

5 out of 5 Stars
Would Recommend

Overall Veterans United made this experience painless.

headshot image of Tony Theberge

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend

Nick Vance, he is a wonderful Lender, feels more like a trusted friend or family member. He is very straightforward, respectful, polite, knowledgeable and reassuring person. He didn’t forget about me and didn’t pressure me either! I felt totally safe disclosuring intimate financial information;,because he didn’t disclose any of my information without my permission! I love that about him. Let’s not talk about how he was always available when I had any concerns! Great Team Nick has created that assist with everything from utilities to homeowners insurance! I can’t express enough gratitude and appreciation for them making me a homeowner!

headshot image of Nicholas Vance

Loan Officer: Nicholas Vance

NMLS# 2146716

5 out of 5 Stars
Would Recommend

Matthew and team did a great job once again! Thanks so much! We will continue to use Veteran's united for future loans! They were always responsive and addressed any questions that came up in a timely and professional manner.

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend

Highly recommend.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Couldn’t be more pleased.

headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
Would Recommend

From start to finish the process was relatively painful!

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Would Recommend
Photo submission from John E.

I would highly recommend Veterans United for buying a home. I never thought that I would be able to get a home because people I know talked about how hard it was to purchase a home. From the first phone call to my loan officer to the closing on our home, everything just fell into place because of not just the expertise of my loan officer Fahad Abdul, but his friendly and cordial manner and interest in me as a person made the whole experience a very good one. I never thought that I would be able to own my own home but they made it possible. From finding the best way to get you in a house, to getting the right realtor for you, they are on point. We are celebrating Christmas in a house of our very own thanks to Veterans United!

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

Answered all our questions in a timely manner and were always there for us when we needed them. Just a really great team. Sam in particular was fantastic!

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend
headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend

Couldn't be happier! My team helped me from start to finish and explained everything about the process along the way! If you are a veteran I would 10/10 highly recommend checking out Veterans United

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

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5 out of 5 Stars
Would Recommend
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend

It took my almost a year to buy a home, but that long time period wasn't because of the Veterans United team. Life, as we all know, doesn't stop and buying a home kept dropping on my priority list. Despite me going dark, at times for months, the team stayed patient with me. I'm extremely grateful to have had such a kind and understanding team.

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

This is the second time I’ve used veterans United within the last year basically, and each time it was so easy to do. The answer all my questions even the silly ones, they are responsive, they don’t make you jump through a bunch of hoops, and I couldn’t have asked for anything else.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
Photo submission from Roger B.

Awesome experience I would recommend Veterans United to anyone who is looking for a home loan.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

10/10 recommend working with Veterans United!

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend
headshot image of Hannah Wansing

Loan Officer: Hannah Wansing

NMLS# 1145297

5 out of 5 Stars
Would Recommend

Amanda and team are top notch. This is the second home loan through here team. They are always available for questions, and make the home buying process a breeze.

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

VU was amazing. Anytime I had concerns or questions they always were available. Awesome team.

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

More Reviews

See all 382,104 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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