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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

347,634

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 347,634 unfiltered, unedited reviews

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3.5 out of 5 Stars
Would Recommend

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Loan Officer: Scott Devoto

NMLS# 2015422

5 out of 5 Stars
Would Recommend

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

Couldn’t be more happier with Veterans United and the excellent job they did to make the home buying experience and process so easy and stress free. Veterans United is definitely at the top of the list for your home buying needs!

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend
Photo submission from Jonathon B.

Overall, a 10! The only thing I would suggest is to make sure that the final closing documents are finalized before the moment of closing! That was extremely annoying! Show up expecting to pay one thing and all of the sudden; nope you must pay this! Also, please fix the issue about having to constantly having to get the DocuSign reset. Every time my Loan team would send me something it would say that my session had timed out and to reverify. Well there is no place or link to do that!

Loan Officer: Jason Brown

NMLS# 1061432

5 out of 5 Stars
Would Recommend

Process was a lot easier than I thought. Thanks for all the help to get to this point.

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend

Loan Officer: Justin Lucas

NMLS# 2026793

0.5 out of 5 Stars

I felt like I was working with people who had no idea what was going on and was pretty frustrated for about the entire 2nd month.

Response from Veterans United

Mitchell,

Thanks so much for the feedback. I want you to know our Client Advocates are your backup support when you feel your experience needs another set of eyes. If we can make things better and learn from your experience, we’re here for it.
Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend

Bill and his team are fantastic! Thank you for walking us through our first time home buying experience. Thank you for going the extra mile so my family could create memories in our new home!

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Samuel H. is Through the Roof!

Veterans United made it easy and special from preapproval to closing day. Tell Rob Riggle I'm ready for my commercial!

Loan Officer: Danny Freeman

NMLS# 1721091

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5 out of 5 Stars
Would Recommend

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Would Recommend

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
Would Recommend
Photo submission from Kevin C.

Our loan officer, Matt Istwan, was awesome. He went over & beyond all expectations we had. Matt was always professional, courteous, and knowledgeable during the entire process. I can't thank Matt enough for his help with financing our home, he made such a difference during a very stressful home search.

Loan Officer: Matt Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

Scott, Alison, Liz and Mark were all amazing. The process became so easy because of them. Promotions are in store!

Loan Officer: Scott Jessip

NMLS# 182259

5 out of 5 Stars
Would Recommend

The Veterans United team is outstanding in the effort they put in to provide to service members. They understand the complexity of our lives and do everything possible to help make our dreams into reality. They offer the utmost professionalism and efficiency one would expect in one of the leaders of VA loan companies and we appreciate all they have done for us!

Loan Officer: Terri Behrens

NMLS# 1122291

4 out of 5 Stars
Would Recommend

Senior Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

My husband and I went into refinancing our home for our daughter's wedding. It's a scary proposition in looking at the paperwork needed. But, the two people that helped us made it so easy to they totally took the scary out of it. Kris and Julie was with us the whole time and they we're so encouraging and positive. We recommend VA United to anyone looking to buy or refinance their home.

Loan Officer: Kris Ball

NMLS# 1373481

3.5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Sterr

NMLS# 2069970

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5 out of 5 Stars
Would Recommend

Our team felt like family. They helped guide us, stressed with us, and cheered for us. They will forever be in our contact list. They made this 1st time home buying actually enjoyable. They answered every little question, thoroughly. Our team got gray hairs with us, cried with us, laughed, and jumped up and down with excitement with us. I can't imagine going through this without them. We love our team so much.

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
Would Recommend

Everyone on the team was amazing! I purchased a home while I was stationed overseas and about to PCS stateside. There was immediate communication with the team and the app of To-Dos made everything so easy!

Loan Officer: Charles McKee

NMLS# 2053706

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend
Photo submission from Kevin H.

Our VU team was awesome- beyond the outstanding rating of 10. Rob Dycus and Erin Craig were both quick to respond to our questions and kept us informed regarding the loan process and on what was needed during each step along the way. Rob especially exceeded our expectations. He was extremely knowledgeable and easy to work with.

Loan Officer: Rob Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend

Loan Officer: Benjamin Rutledge

NMLS# 2177085

2.5 out of 5 Stars
Would Recommend

Loan Officer: Alex Canote

NMLS# 2119708

5 out of 5 Stars
Would Recommend

Loan Officer: Tim Jones

NMLS# 1709126

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kirby

NMLS# 2010844

More Reviews

See all 347,634 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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